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The Mark at Midtown Park

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 189 Google reviews · How we rank ›

4.1(189) 68 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
The Mark at Midtown Park
Service
Luxury High-Rise Apartments
Reviews
189

What we found

Half the community praises attentive staff and quick fixes; the other half reports infrastructure failures (multi-day water loss, recurring fire alarms), pest problems that persist despite pest control visits, and features that don't function as advertised. Quality hinges sharply on when you moved in and which team manages the building.

Recent reviews split between long-term residents who feel heard and newer tenants frustrated by maintenance neglect and operational gaps. Staff names like Liz, Teresa, Lisbeth, and Melanie get consistent credit for kindness during tours and onboarding, but management instability and building-wide issues undercut that goodwill.

Praised for
  • friendly, responsive staff
  • maintenance responds quickly
  • clean grounds and common areas
  • secure parking
  • strong amenities and design
Watch-outs
  • water outages lasting days
  • fire alarm triggers frequently
  • pest infestations (roaches, wasps, crickets)
  • thin walls and noise
  • inconsistent management turnover
  • smart apartment features don't work
  • hallway cleanliness varies
  • valet trash service unreliable
responsive-managementpoor-communicationclean-groundsmaintenance-slowmaintenance-quickoutdated-unitsfriendly-staffmodern-amenitiespest-problemssecure-parking
Best for: Urban professionals comfortable with service inconsistency and willing to advocate for repairs.
Think twice if: Multiple residents report unresolved pest issues, water service failures, and frequent fire alarm evacuations; management turnover has been rapid.

What's working here

  • staff known by name for hospitality
  • same-day maintenance responses on record
  • upscale amenities and design details
  • professional tour experience

Read this before you tour

  • Staff noted: Hannah, Liz, Teresa, Lisbeth, Melanie, Aura
  • Water outages lasting 3 days reported by multiple residents
  • Fire alarms triggered multiple times per year for some residents
  • Pest control visited 5 times in 3 months for one resident; roaches and rats documented in pest logs
  • Smart apartment features (keypad locks, WiFi thermostat) reported as non-functional despite monthly tech fees
  • Valet trash service described as unreliable by residents
  • Management turnover: 4 different managing teams cited in one year
  • One resident noted same-day bathroom maintenance response

What residents say

Luxury High-Rise Apartments
Premium design and staff shine during touring; building systems and pest control fall short of luxury standard

Side by side with nearby options

  • Rated 4.1 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

Why this score

How We Score
Star rating 39
Review volume 99
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

The numbers behind the score

5
126
4
17
3
9
2
6
1
31

Contact the property

Address
10550 N Central Expy, Dallas, TX 75231
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Studio apartments1 bedroom apartments2 bedroom apartments3 bedroom apartments

As published by the business on its own website; not independently verified.

Enquire about The Mark at Midtown Park

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Questions we get asked

What is valet trash?
The Mark offers valet trash pickup, though some residents report it is unreliable.
Are there parking options?
Yes, reviewers specifically praise the secure parking lot.
What amenities are included?
The complex features a gym, clubhouse, coffee area, and multiple floor plans; the website lists studios through 3-bedroom units.

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Last updated 2026-08-13