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Victory Place

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 357 Google reviews · How we rank ›

4.2(357) 71 composite score See reviews on Google ✓ Google-verified
Luxury
Victory Place
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
357
Ranking
#204 in Luxury
Best for
Professionals seeking a downtown location who can visit in person and speak with current residents before signing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Victory Place attracts praise for a standout concierge team-Maggie and Alisha are repeatedly named for warmth and going beyond their roles-and maintenance that delivers fast repairs when engaged. The complex sits in a prime location near downtown.

Yet the narrative splits sharply. Multiple reviewers report common areas smell of trash, mildew, and pet urine, with hallways and elevators visibly uncleaned for weeks. Maintenance requests stall or disappear; management does not return calls until residents owe rent. The gap between the staged online photos and the lived experience is so wide one reviewer explicitly urges prospects to tour the actual building. Premium pricing with deplorable upkeep frustrates residents most.

Praised for
  • Exceptionally friendly and attentive front desk and concierge staff
  • Responsive and professional maintenance service
  • Modern finishes and in-unit amenities
Watch-outs
  • Common areas and hallways dirty; persistent odors of trash, mildew, pet urine
  • Maintenance requests disappear; slow response times despite initial promises
  • Poor management communication; residents feel ignored after lease signing
responsive-managementpoor-communicationmaintenance-quickmaintenance-slowunresponsive-officefriendly-staffpest-problems
Best for: Professionals seeking a downtown location who can visit in person and speak with current residents before signing.
Think twice if: Common area cleanliness is poor despite premium rent; maintenance response times are unreliable; management communication lapses after lease signing.

What Reviewers Like

  • Maggie, Alisha, and concierge team earn repeated praise for warmth and problem-solving
  • Maintenance responds quickly and professionally when requests reach the right person
  • Premium location near downtown Dallas and American Airlines Center

What to Know Before You Tour

  • Maggie (front desk/concierge): consistently praised for cleanliness, friendliness, and attention to detail
  • Alisha (front desk): noted for going above and beyond to solve resident problems
  • Josh (maintenance): replaced garbage disposal same day request was submitted
  • Tony and Russell (maintenance staff): helped with furniture dolly and guidance
  • Common areas reported to smell of trash, mildew, pet urine, and cigarettes
  • Elevators and hallway floors reported uncleaned for weeks at a time
  • Management noted to be responsive to lease payment issues but slow on resident service requests
  • New management rule limiting guests to two per unit per common areas noted as recent policy change

What Stands Out

Luxury
Premium finishes like granite and terraces deliver on expectation, but common area maintenance and cleanliness do not match the price point or online presentation.

Compare with Nearby Apartments

  • Rated 4.2 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How We Scored It

How We Score
Star rating 45
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
276
4
15
3
2
2
6
1
58

Location & Contact

Address
1701 Payne St, Dallas, TX 75201

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:30-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsIn-unit laundryGranite countertopsGarden bathtubsPrivate terraces

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Is maintenance responsive?
When requests reach the team, maintenance is fast-Josh replaced a garbage disposal the same day. But residents report requests sometimes disappear into a backlog.
What is the location like?
Victory Place is in Victory Park near downtown and the American Airlines Center. One resident walked to work; parking requires knowledge of stadium events affecting street congestion.
Should I rely on the online photos before leasing?
No. One long-term resident explicitly warns prospects to tour the actual building, hallways, trash areas, and elevators, and speak with current residents before signing. The staged photos do not reflect day-to-day conditions.

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Luxury

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Last updated 2026-09-16