Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Leasing staff like Talia, Kenya, and Therin earn consistent praise for patience and genuine care during tours and renewals. The Old East Dallas location near Knox/Henderson draws residents seeking walkable, urban proximity to Uptown and Deep Ellum.
However, a cluster of one-star reviews from nine months ago documents a rat infestation that persisted for months despite tenant complaints. Reviews allege management asked tenants to sign liability waivers before transferring and disputed repair charges after move-out. Separately, multiple residents report ongoing car theft and break-ins with non-functional security cameras, and front-office staffing gaps have caused check-in delays.
Last verified 2026-09-16
As listed on Google.
Credentials claimed:#1 Ranked Property Management Company for Resident Satisfaction by Grace Hill Excellence Awards for the fifth consecutive year
As published by the business on its own website; not independently verified.
Most reviews describe unresponsive management, ignored maintenance requests, and unsanitary conditions including bugs and mold. A single recent five-star review hints at management changes, but the overwhelming pattern over the past year is tenants feeling uncared-for and frustrated by property upkeep failures.
Belmont Court struggles with persistent maintenance failures and pest problems that management does not address. Despite the Old East Dallas location and some staff praise, repeated complaints about rot, leaking ceilings, rodents, poor security, and high costs for poor conditions dominate recent reviews. Evidence is limited in scope but heavily negative.
Long-term residents consistently praise quick maintenance turnaround, engaged management, and recently upgraded pools and fitness facilities. The leasing office handles requests promptly, staff including Robert and Rodney are named for going above and beyond, and the Old East Dallas location offers walkability with reasonable pricing for the amenities package.
Last updated 2026-09-16