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2811 Maple

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 78 Google reviews · How we rank ›

4.6(78) 77 composite score See reviews on Google ✓ Google-verified
Luxury
2811 Maple
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
78
Ranking
#91 in Luxury
Best for
Professionals relocating to Uptown seeking responsive leasing support and community feel.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-04.

Our Review

Residents consistently praise the leasing team-especially Joni LeDoux and Sonya Camarillo-for genuine warmth and responsiveness through the application and move-in process. Staff remember names, follow up after residents settle in, and work with relocation companies to smooth transitions. The building itself earns high marks for design, amenities, and upkeep; common areas stay spotless and maintenance (Armano Porras) responds promptly to requests.

One lease applicant felt rebuffed over EV charger unavailability despite repeated mention, and another questioned whether interior finishes justify the rent. Most residents describe the location steps from Katy Trail and the community vibe as compelling enough to stay long-term, but value concerns surface occasionally among the minority of critics.

Praised for
  • attentive leasing staff
  • thoughtful maintenance and concierge team
  • beautiful building and finishes
  • strong sense of community
  • premium location in Uptown
Watch-outs
  • interior quality doesn't match premium pricing
  • EV charger availability limited
  • leasing staff lacked motivation to problem-solve
responsive-managementfriendly-staffclean-groundsmodern-amenitiesmaintenance-quick
Best for: Professionals relocating to Uptown seeking responsive leasing support and community feel.
Think twice if: Interior finishes and EV amenities may not meet luxury expectations for the price point.

What Reviewers Like

  • Leasing team known by name and reputation for follow-up
  • Fast maintenance response (same-week turnarounds reported)
  • Spotless common areas and building upkeep
  • Walking distance to Katy Trail and Uptown dining

What to Know Before You Tour

  • Joni LeDoux (leasing manager) noted for Saturday availability and collaboration with relocation companies
  • Sonya Camarillo (leasing agent) praised for luxury market expertise by multiple realtors
  • Armano Porras (maintenance manager) delivers rapid repairs (dings patched same-week post-move)
  • Henretta Simpson and Madi Gaither serve as concierges
  • Jose mentioned for prompt maintenance work
  • LaToya provides tours
  • Common areas described as spotless with pleasant building scent
  • Maintenance team holds weekly internal meetings on procedures

What Stands Out

Luxury
Staff expertise and responsiveness consistently praised; interior quality questioned by one applicant relative to rates.

Compare with Nearby Apartments

  • Rated 4.6 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How We Scored It

How We Score
Star rating 61
Review volume 82
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating Breakdown

5
70
4
0
3
1
2
0
1
7

Location & Contact

Address
2811 Maple Ave, Dallas, TX 75201
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
12:00-17:00

As listed on Google.

Amenities & Property Details

Services listed
High rise apartmentsPenthousesPool deckFitness studioLandscaping

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Can I tour on weekends?
Yes. Reviews mention Saturday afternoon tours with leasing staff available and welcoming.
Do you have EV chargers?
EV charger spots are limited. Applicants should confirm availability early, as the leasing team has turned away interested renters due to lack of spaces.
How fast does maintenance respond?
Same-week response typical. One resident had dings patched within days of move-in.

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Last updated 2026-09-16