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The Ashton

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 61 Google reviews · How we rank ›

4.1(61) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
The Ashton
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
61
Ranking
#402 in Luxury
Best for
Professionals and established couples prioritizing location, space, and maintenance responsiveness over communication consistency.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Strong bones and reliable maintenance draw sustained residents, but front-office professionalism swings wildly. Those signing leases face delays and evasiveness; delivery drivers and non-residents hit cold shoulders. Units shine with space, light, and water pressure, yet appliance defects and connectivity gaps persist beneath the upscale veneer.

Praised for
  • professional management and leasing staff (when present)
  • spacious units with large windows and great views
  • responsive maintenance team
  • clean, well-maintained property
  • excellent location in Uptown Dallas
Watch-outs
  • inconsistent customer service depending on residency status
  • slow response times and poor communication from management
  • unprofessional and defensive staff behavior during leasing
  • defective appliances and plumbing issues
  • internet connectivity problems (BAI Connect)
responsive-managementpoor-communicationclean-groundsmaintenance-quickmodern-amenitiesoutdated-unitsfriendly-staffunresponsive-office
Best for: Professionals and established couples prioritizing location, space, and maintenance responsiveness over communication consistency.
Think twice if: Leasing inquiries or non-resident visits often encounter dismissive staff; poor internet connectivity reported by remote workers.

What Reviewers Like

  • spacious, light-filled units with panoramic views
  • responsive on-site maintenance crew
  • prime Uptown location near shopping and dining
  • high-end amenities: concierge, wine room, pool

What to Know Before You Tour

  • Manager Ashley praised for listening and professionalism
  • Maintenance technicians Carlos and Eric noted for speed and quality work
  • Laundry dryers flood units; kitchen sink plumbing failed after initial clogging
  • Internet provider BAI Connect widely criticized for unreliability
  • Units feature exceptionally strong water pressure in showers
  • Finishes and appliances noted as dated

What Stands Out

Luxury
Premium location and finishes appeal, but appliance durability and internet reliability lag premium pricing.

Compare with Nearby Apartments

  • Rated 4.1 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How We Scored It

How We Score
Star rating 35
Review volume 78
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
39
4
9
3
2
2
1
1
10

Location & Contact

Address
2215 Cedar Springs Rd, Dallas, TX 75201
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentspenthouse homesconcierge servicesprivate dining and wine roompool
Published prices
1-bedroom apartment (A7)
Starting From $3,669 /month
2-bedroom apartment (B3)
Starting From $4,251 /month
2-bedroom penthouse (PH7)
Starting From $5,069 /month

As published by the business on its own website; not independently verified.

Enquire about The Ashton

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Frequently Asked Questions

Does the complex have parking and other amenities?
The Ashton lists concierge services, a private dining and wine room, and a pool. Parking details are not described in available reviews or pricing materials.
Are units suitable for remote work?
Multiple reviewers report serious internet connectivity issues with BAI Connect, the provider. Remote workers should verify service stability before leasing.
What is the maintenance response like?
Named technicians Carlos and Eric are repeatedly praised for speed and quality repairs. A recent reviewer completed maintenance the same day he reported an issue.

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Last updated 2026-09-16