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The Ashton

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 60 Google reviews · How we rank ›

4.1(60) 65 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
The Ashton
Service
Luxury High-Rise Apartments
Reviews
60

What we found

The Ashton draws strong praise for its Uptown location, spacious layouts, and standout maintenance staff like Carlos and Eric. However, persistent complaints emerge: non-residents face dismissive front desk service, phone calls to management go unanswered for days, and Assistant Manager Colby reportedly responded defensively rather than solving resident disputes. Unit issues (washer flooding, kitchen sink rust) were documented. Personality shifts after lease signing, slow repairs, and outdated finishes further undermine trust despite the building's quiet construction and high-end promises.

Praised for
  • professional staff (esp. leasing and maintenance)
  • well-maintained units and grounds
  • excellent location in Uptown
  • quiet, spacious floor plans
Watch-outs
  • slow phone response and unresponsive management
  • maintenance issues (appliances, plumbing)
  • cold front desk treatment for non-residents
  • dated finishes despite high rents
responsive-managementmaintenance-quickmaintenance-slowunresponsive-officefriendly-staffclean-groundsmodern-amenitiesoutdated-units
Best for: Professionals and families seeking upscale Uptown living with quality finishes and reliable maintenance staff.
Think twice if: Wary of slow management response times, communication barriers, and a tendency for service to drop once you've leased.

What's working here

  • Uptown Dallas location near shopping and dining
  • spacious floor plans with large windows and strong water pressure
  • responsive maintenance team (Carlos, Eric noted by name)
  • quiet, well-built units

Read this before you tour

  • Maintenance team members Carlos and Eric praised for speed and quality repairs
  • Manager Fabio noted as attentive; Assistant Manager Colby reported as defensive and unresponsive
  • Leasing consultant Kaitlyn cited for not listening; Leasing agent Kaylan praised as thorough
  • Internet provider BAI Connect reported as problematic for work-from-home residents
  • Washer flooding in dry mode documented
  • Kitchen sink rust and clogging reported

What residents say

Luxury High-Rise Apartments
Spacious units with premium views and high-end amenities praised; maintenance responsive and caring; management communication and professionalism inconsistent between leasing and post-move experience.

Side by side with nearby options

  • Rated 4.1 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

Why this score

How We Score
Star rating 37
Review volume 78
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
39
4
8
3
2
2
1
1
10

Contact the property

Address
2215 Cedar Springs Rd, Dallas, TX 75201
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentspenthouse homesconcierge servicesprivate dining and wine roompool
Published prices
1-bedroom apartment (A7)
Starting From $3,669 /month
2-bedroom apartment (B3)
Starting From $4,251 /month
2-bedroom penthouse (PH7)
Starting From $5,069 /month

As published by the business on its own website; not independently verified.

Enquire about The Ashton

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to The Ashton. We only share your details with providers relevant to your request.

Questions we get asked

What is the starting rent for a 1-bedroom?
Their website lists 1-bedroom apartments starting at $3,669 per month.
Do you offer penthouses?
Yes, they offer 2-bedroom penthouses starting at $5,069 per month according to their website.
What amenities are included?
They list concierge services, private dining and wine room, and pool on their website.

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Last updated 2026-08-13