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Selene Luxury Residences

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 181 Google reviews · How we rank ›

4.9(181) 89 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Selene Luxury Residences
Service
Luxury High-Rise Apartments
Reviews
181
Compare: Palm House Senior Apartments vs Selene Luxury Residences: which fits luxury high-rise living?

What we found

Residents consistently report exceptional service from a staff that remembers names and priorities. Management responds within hours, and the building is cleaned daily-lobby, hallways, elevator floors, carpets all spotless. Luxury touches matter here: hardwood floors, stone countertops, stainless steel, rooftop pool with cabanas, valet parking, concierge available around the clock.

One resident noted waiting months for touch-up paint despite promises, but this is isolated. Community events (movie nights with red carpets, happy hours, pet spotlights) cultivate genuine camaraderie. Newcomers to Dallas often choose Selene after their first tour, citing staff like Lakeiha Strain and Jenea White as decisive factors. Location in Uptown puts residents within walking distance of restaurants, shops, and nightlife.

Praised for
  • responsive, attentive management team
  • immaculate cleanliness and maintenance
  • modern luxury finishes and design
  • 24-hour concierge and valet service
  • strong sense of community and events
Watch-outs
  • slow follow-through on minor maintenance requests
responsive-managementclean-groundsmaintenance-quickfriendly-staffmodern-amenities
Best for: Young professionals and relocating executives seeking upscale urban living with responsive management.
Think twice if: Minor maintenance requests may take months to complete despite initial promises.

What's working here

  • named concierge and maintenance staff who go above and beyond
  • daily professional cleaning of all common areas
  • rapid leasing process (48 hours to move-in reported)
  • strong community programming and events

Read this before you tour

  • Lakeiha Strain, Jenea White, and Jennifer are named staff members praised for professionalism and attentiveness
  • 24-hour concierge and valet teams mentioned frequently
  • one resident noted leasing and move-in completed in 5 hours
  • accommodated 3-month furnished lease (noted as unusual need)
  • daily cleaning of common areas and periodic deep carpet cleaning
  • pet-friendly with monthly resident spotlight feature
  • modern appliances include front-load washer/dryer, stainless steel, stone countertops, hardwood floors

What residents say

Luxury High-Rise Apartments
Modern finishes, daily cleaning, polished common areas, rooftop pool, concierge, and valet create consistent luxury experience; one resident waited months for paint touch-up.

Side by side with nearby options

  • Rated 4.9 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

Why this score

How We Score
Star rating 86
Review volume 98
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

The numbers behind the score

5
175
4
1
3
0
2
2
1
3

Contact the property

Address
2620 Maple Ave, Dallas, TX 75201
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsPenthouse suitesRooftop poolPrivate cabanas24-hour concierge servicesPet-friendly community

As published by the business on its own website; not independently verified.

Enquire about Selene Luxury Residences

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Questions we get asked

How quickly can I move in?
One resident leased and moved in within 5 hours; another's full process took 48 hours. Selene accommodates fast moves when units are available.
Is the building pet-friendly?
Yes, pets are welcome. The community features a monthly Pet of the Month spotlight and residents note many friendly dogs throughout the building.
What's included in the community amenities?
Rooftop pool with private cabanas, 24-hour concierge, valet parking, modern fitness areas, and regular community events like happy hours and movie nights.

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Staff excellence drives loyalty here. Multiple residents have renewed leases largely because of named concierge members like Steven McCoy, Kerry, and front desk team members who remember families and solve problems fast. The building is clean, the gym is well-kept, and Katy Trail access appeals to active residents. Construction disruptions expose a sharp divide. While leasing tours shine, management response to unit repairs and building work falls short: residents report AC breakdowns lasting weeks, elevators out of service frequently, and one tenant displaced for over a month with no compensation or hotel support. This gap between front-line warmth and back-office responsiveness is the key tension.

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Last updated 2026-08-13