Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
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Last verified 2026-08-13
Living at the Drakestone puts residents in downtown Dallas's most walkable pocket, steps from Deep Ellum and major venues. Staff and leasing team earn consistent praise for speed and professionalism, while the 100-year-old building's exposed brick and loft layouts attract people seeking character over cookie-cutter comfort.
Staff excellence defines the living experience here. Andre, Sarah, Lisa, and Monique consistently go above and beyond-staying after hours for move-ins, solving problems with genuine care, and making residents feel secure and welcome. The building itself impresses: downtown views, well-kept amenities, responsive maintenance, and strong security. Two drawbacks: a few residents report broken hot tubs and elevators left unfixed for weeks, and occasional phone tag with the office. Downtown location means street noise from racing cars, but that's city life, not on management. Most visitors find their leasing experience smooth and the community genuinely welcoming. Apartment sizes range from studios to two-bedrooms. Pet rentals available at $350 upfront plus $20 monthly per animal. Amenities include rooftop pool and spa, fitness center, fire pit lounge, and internet café. Storage units run $50–$100 monthly; garage spots $55–$100 depending on size.
Five-star reviews praise Rebecca for her event planning, Neby and Gresia for welcoming tours, and the building's modern design and prompt maintenance responses. One-star complaints cite broken AC, non-functioning ovens, $100 lockout fees, pest problems, and staff rudeness when problems arise. The tension between these accounts suggests inconsistent experience across units or shifts.
Last updated 2026-08-13