
Chasity spot
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Residents and prospective tenants consistently praise the building's downtown Dallas location, historic character, and the responsiveness of maintenance staff like Lue and Lorenzo. Staff members by name earn repeat mentions for going beyond expectations. Management communicates transparently about the 100-year-old building's quirks; concierge service and resident perks like discounted venues and monthly events add value. The main trade-off is that this is an older property with occasional service limitations.
Last verified 2026-09-16
As listed on Google.
Credentials claimed:Equal Housing Opportunity compliant, Nondiscrimination laws compliant, ADA accessible apartments
As published by the business on its own website; not independently verified.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Staff consistently earn praise for going beyond the job: multiple reviewers name Andre, Sarah, Lisa and Monique for staying late, coordinating same-day moves, and solving problems with genuine urgency. The downtown location delivers dramatic skyline views, functioning security, and responsive maintenance that handles issues quickly. Pool, gym, and common areas are under active renovation. The flip side: hot tub and elevator repairs have dragged on for weeks at times, and reaching the leasing office can be spotty. Downtown living comes with tradeoffs. Street racing and sirens are relentless (though management cannot control this). One prospective tenant in March could not reach anyone to schedule a follow-up tour. These friction points touch a minority of reviewers but matter in a building of this density.

The National's recent management shift has restored resident confidence. Staff members like Rebecca and Neby consistently earn praise for warmth and professionalism, and the building's maintenance team resolves issues promptly. However, some residents report move-in defects and unexpected charges for lost keys, so verify lease terms before committing.
Last updated 2026-09-16