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Luxury High-Rise Apartments
Main 3 Downtown
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
- Services
- Luxury High-Rise Apartments, Affordable & Income Restricted Housing
- Reviews
- 105
What we found
Staff excellence defines the living experience here. Andre, Sarah, Lisa, and Monique consistently go above and beyond-staying after hours for move-ins, solving problems with genuine care, and making residents feel secure and welcome. The building itself impresses: downtown views, well-kept amenities, responsive maintenance, and strong security. Two drawbacks: a few residents report broken hot tubs and elevators left unfixed for weeks, and occasional phone tag with the office. Downtown location means street noise from racing cars, but that's city life, not on management.
Most visitors find their leasing experience smooth and the community genuinely welcoming. Apartment sizes range from studios to two-bedrooms. Pet rentals available at $350 upfront plus $20 monthly per animal. Amenities include rooftop pool and spa, fitness center, fire pit lounge, and internet café. Storage units run $50–$100 monthly; garage spots $55–$100 depending on size.
Praised for
- staff friendliness and problem-solving
- responsive maintenance team
- beautiful downtown views
- pet-friendly community
- safe, well-maintained building
Watch-outs
- broken amenities (hot tub, elevators)
- slow repair response times
- occasional communication delays
- downtown street noise (not management's fault)
responsive-managementfriendly-staffclean-groundssecure-parkingmodern-amenitiesmaintenance-quick
Best for: Downtown professionals seeking luxury living with attentive staff and amenities.
Think twice if: Repair timelines can stretch weeks; occasional office communication can be slow despite friendly staff.
What's working here
- Standout staff known by name (Andre, Sarah, Lisa, Monique)
- Same-day move-ins when urgent
- Downtown high-rise with pool and city views
- Responsive maintenance and security
Read this before you tour
- Andre, Sarah, Lisa, and Monique named as go-to leasing and management staff
- Same-day move-in completed by 8pm after 2:30pm start during flooding emergency
- Maintenance responds quickly to most issues; security response time noted as fast
- No pest issues reported despite building age
- Gym includes weight benches, dumbbells, barbells, cable machine, and cardio equipment
- IREM Certified Sustainable Property (2024, per their website)
What residents say
- Luxury High-Rise Apartments
- Residents praise downtown views, amenities, security, and responsiveness; some report broken hot tub and slow elevator repairs.
- pet-friendly
- Website lists pet rentals; one review mentions a dog welfare issue resolved quickly by management team.
Side by side with nearby options
- Rated 3.7 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
- Has more Google reviews than 40% of the businesses in this directory.
Why this score
How We Score Star rating 17
Review volume 88
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
The numbers behind the score
5
62
4
5
3
6
2
4
1
28
Contact the property
- Phone
- +1972-636-6916
- Address
- 1404 Elm St, Dallas, TX 75202
Last verified 2026-08-13
When the office is open
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
In their own words
Services listed
Studio apartments1-bedroom apartments2-bedroom apartmentsRooftop pool and spaState-of-the-art fitness centerInternet caféFire pit loungePet-friendly rentals
Published prices
- Application fee per applicant
- $75
- Administrative fee
- $200
- Security Deposit/Holding Deposit
- $500
- Security Deposit - Additional
- $750
- Security Deposit - Maximum
- $1000
- Pet fee at move in (non-refundable)
- $350
Credentials claimed:IREM Certified Sustainable Property designation (2024)
As published by the business on its own website; not independently verified.
Questions we get asked
- Can I move in on short notice?
- Yes. One resident secured a same-day move-in during an emergency when staff stayed until 8pm. However, standard timing is around 48 hours.
- Are pets allowed?
- Yes. Pet-friendly rentals are available at $350 upfront (non-refundable) plus $20 per animal monthly.
- What is included in the parking fee?
- Garage parking: small $55/month, medium $65/month, large $100/month. An amenity fee of $16/month also applies.
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Luxury High-Rise Apartments
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Luxury High-Rise Apartments