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Futura Lofts

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 35 Google reviews · How we rank ›

3.7(35) 58 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
Futura Lofts
Location
Deep Ellum, Dallas
Service
Luxury
Reviews
35
Ranking
#593 in Luxury
Best for
Single professionals or couples who want urban living and tolerate Deep Ellum nightlife.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-04.

Our Review

Half the reviews praise the loft design, staff, and Deep Ellum location. The other half report chronic construction noise, unresponsive management to safety complaints, and energy bills running $300-500 monthly. Corner units and single-pane windows drive costs up sharply.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive leasing and maintenance staff
  • loft design with high ceilings and light
  • clean amenities and grounds
  • safe building access and parking
  • Deep Ellum location and walkability
Watch-outs
  • noise from neighbors and construction
  • poor management response to safety concerns
  • high energy bills and inefficient windows
  • rent increases above market average
  • unresponsive office and missed appointments
responsive-managementpoor-communicationclean-groundsmodern-amenitiesoverpricedmaintenance-quicknoisy-neighborsunexpected-fees
Best for: Single professionals or couples who want urban living and tolerate Deep Ellum nightlife.
Think twice if: You work from home, value quiet, need stable energy costs, or expect prompt safety response from management.

What Reviewers Like

  • Industrial loft design with high ceilings
  • Dedicated leasing staff (Laura, Morgan, Daniel named)
  • Responsive maintenance team
  • On-site pool, gym, rooftop, and dog park

What to Know Before You Tour

  • Staff: Laura, Morgan, Daniel at leasing; Eddie and Patrick in maintenance
  • Corner units have single-pane windows and energy bills of $300-500 per month reported
  • Construction ongoing; timeline unclear
  • Move-in promotion: $300 gift card, waived admin fee, half off deposit
  • Security: key fobs and codes for building/pool access; security cameras installed near entrance

What Stands Out

Luxury
Design and amenities praised; high utility costs and unresponsive management on safety concerns limit appeal.

Compare with Nearby Apartments

  • Rated 3.7 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

How We Scored It

How We Score
Star rating 17
Review volume 68
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating Breakdown

5
19
4
1
3
6
2
2
1
7

Location & Contact

Address
3221 Commerce St, Dallas, TX 75212

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-18:00
Tuesday
08:30-18:00
Wednesday
08:30-18:00
Thursday
08:30-18:00
Friday
08:30-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
loft-style apartmentsrooftop patiogymprivate dog parkcentral courtyard with grilling areaswimming pool
Published prices
Move-in promotion
$300 gift card with waived admin fee and 1/2 off deposit

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How responsive is maintenance?
Most tenants report requests completed within 24 hours; a few noted recurring issues (toilet, furnace, appliance leaks) not fully resolved.
What is included in the move-in offer?
Their website lists a $300 gift card, waived admin fee, and 1/2 off deposit.
Are energy bills higher here than elsewhere?
Yes. Reviewers report $300-500 monthly utility bills; corner units and single-pane windows are significantly less efficient.

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Half the 24 reviews praise the historic loft style and Deep Ellum location; the other half document serious maintenance failures. A quarter of reviewers report critical issues: the elevator has broken down repeatedly over years, management prioritizes cheap fixes over real solutions, and one tenant faced roach infestation, moisture damage cited by city code compliance, and sewage backup handled without professional remediation or honest communication. Leasing staff are friendly and location appeal is genuine, but building systems and management accountability are unstable.

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Deep Ellum Lofts draws praise for leasing staff who go the extra mile and a design that appeals to those seeking industrial, urban living. The major downside is chronic elevator failures that management has struggled to fix, plus reliance on app-only building access that leaves residents vulnerable when phones die or are lost. Some maintenance requests linger unaddressed, and communication breakdowns occur regularly.

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Staff excellence-especially leasing agent Dami-sets the tone: residents mention same-day maintenance fixes, attentive on-site management, and a welcoming 24/7 office. The 17-floor building offers modern apartments, a co-working lounge, pool, and secure parking in an art-filled Deep Ellum location steps from restaurants, hospitals, and transit. Long-standing elevator failures, however, pose real accessibility risks for disabled and elderly residents (including some recovering from organ transplants). Thin walls and neighbor conflicts also emerge as persistent friction, with one resident questioning whether premium pricing justifies the noise and layout tradeoffs.

Luxury

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Last updated 2026-09-16