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Hall Street Flats

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 254 Google reviews · How we rank ›

4.1(254) 74 composite score See reviews on Google ✓ Google-verified
LuxuryAffordable Housing
Hall Street Flats
Location
Old East Dallas, Dallas
Services
Luxury, Affordable Housing
Reviews
254
Ranking
#145 in Luxury
Best for
renters who value hands-on staff and want uptown proximity without premium pricing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Hall Street Flats residents consistently praise the leasing and maintenance staff, especially Brian, Brittany, Dominic, and Niko, who handle requests quickly and go out of their way to help. The location in Old East Dallas offers uptown convenience without uptown prices, and the 24-hour fitness center, dog park, and resort pool add appeal.

That said, some renters report billing errors that linger even after being flagged, and a few mention slow responses to garage maintenance and security breaches. One long-term resident cited an extended dispute over a $50 credit that went unresolved when the property manager stopped replying. Overall, strong staff relationships offset most concerns, but billing processes and garage upkeep could use tightening.

Praised for
  • responsive staff and management
  • quick maintenance turnaround
  • friendly and professional leasing team
  • great value for location
  • safe and well-maintained
Watch-outs
  • billing disputes and lost credits
  • inconsistent follow-up on issues
  • parking/garage maintenance gaps
  • building security concerns
responsive-managementfriendly-staffmaintenance-quickgreat-valuesafe-neighborhoodunexpected-fees
Best for: renters who value hands-on staff and want uptown proximity without premium pricing.
Think twice if: billing disputes frustrate you or you need guaranteed garage/common-area maintenance consistency.

What Reviewers Like

  • responsive maintenance team led by Niko
  • attentive leasing staff (Brian, Brittany, Dominic)
  • uptown location at non-uptown prices
  • resort-style amenities and safe garage entry

What to Know Before You Tour

  • Brian: assistant manager, praised for professionalism and renewal decisions
  • Brittany: leasing office manager, handled after-hours key handoff for relocating resident
  • Dominic: leasing agent, followed up on mailbox key replacement within 24 hours and offered to stay late
  • Niko: maintenance technician, consistently praised for speed and going above and beyond
  • Alex: maintenance staff member mentioned for responsiveness
  • Melissa: management team member noted for handling issues promptly
  • Issue reported: $50 billing credit lost after move-out; property manager (Brian) stopped responding to email requests
  • Issue reported: garage entry broken; trash overflow for weeks; homeless access to community restroom by leasing office

What Stands Out

Luxury
uptown location and amenities offer high-rise feel without downtown pricing; resort pool, fitness center, and dog park appeal to upscale renters.
Affordable Housing
positioned as affordable relative to nearby Uptown properties; reviewers note good value for the location, though no income restrictions mentioned.

Compare with Nearby Apartments

  • Rated 4.1 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How We Scored It

How We Score
Star rating 38
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating Breakdown

5
187
4
7
3
3
2
10
1
47

Location & Contact

Address
1800 N Hall St, Dallas, TX 75204
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsResort-style swimming pool24-hour fitness centerGame loungeSummer kitchen with al fresco diningDog park

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about Hall Street Flats

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Frequently Asked Questions

Is the complex pet-friendly?
Yes. Hall Street Flats has a dog park on-site. Their website lists dogs as accommodated.
What amenities are included?
Residents have access to a resort-style swimming pool, 24-hour fitness center, game lounge, summer kitchen with al fresco dining, dog park, and community clubhouse with coffee bar.
Are maintenance requests handled quickly?
Reviewers report that maintenance staff, particularly Niko and Alex, respond and complete work very quickly. One recent 5-star review noted a maintenance issue was resolved on the same day.

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Last updated 2026-09-16