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Hall Street Flats

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 234 Google reviews · How we rank ›

4.0(234) 67 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Hall Street Flats
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing
Reviews
234

What we found

Recent leasing tours shine: agents Dominic, Kalen, and Brian are attentive and patient. Maintenance staff (Niko, Brian, acknowledged Brian) fix issues quickly. But a management transition last fall triggered complaints about filthy hallways, trash buildup, roach and ant infestations, and poor follow-up. Residents report gates and elevators out of service, missing packages, and yard noise at night. The building units themselves are praised as modern and spacious, yet common areas feel neglected. Brittany has earned praise for being responsive and professional lately, but long-time residents say the property overall has declined.

Early-move-in interactions vary sharply: some leasing staff are welcoming; one agent dismissed a tour five minutes before closing. A parking mix-up resulted in an immediate tow and resident frustration. Pet policy changes sparked EMO-related fee issues. The experience hinges on which staff member you encounter and how long you stay.

Praised for
  • responsive leasing agents (Dominic, Kalen, Brian)
  • quick maintenance and repairs
  • modern apartment finishes
  • friendly and professional staff
  • good management follow-through (recent)
Watch-outs
  • filthy common areas and trash
  • pest control (roaches, ants) unresolved
  • poor communication and unresponsive office
  • security issues (broken glass, gate outages, missing packages)
  • noisy residents and inadequate enforcement
  • management instability and fee surprises
responsive-managementpoor-communicationmaintenance-quickunresponsive-officenoisy-neighborspest-problemsunexpected-feesmodern-amenities
Best for: Professionals seeking modern finishes and quick maintenance support, who can navigate inconsistent management and aren't sensitive to noise or common-area cleanliness.
Think twice if: Common areas and pest control are serious concerns; management turnover has destabilized responsiveness; noisy neighbors and security gaps reported throughout. New residents should inspect carefully and verify pest protocols upfront.

What's working here

  • Quick maintenance response times
  • Modern apartment finishes and layouts
  • Strong leasing agent performance (some staff)
  • Resort-style pool and fitness amenities

Read this before you tour

  • Leasing agents Dominic, Kalen, Brian praised for patience and showing multiple units
  • Maintenance staff (Niko, Brian) noted for same-day repairs
  • Management transitions over 2 years created instability
  • Roach infestations reported (one resident counted ~10 in 12 months); ant problems took 3+ weeks unresolved
  • Freight elevator breakdowns cited
  • Gates and security cameras reported non-functional
  • Brittany (management) credited with recent improvements in responsiveness
  • Parking and third-party ESO fee policy created resident friction

What residents say

Luxury High-Rise Apartments
Modern unit finishes appreciated, but common areas feel neglected and pest-ridden; amenities (pool, elevators) frequently broken or closed.
Affordable & Income Restricted Housing
Review evidence does not clearly speak to affordability or income-restricted offerings.

Side by side with nearby options

  • Rated 4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

Why this score

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

The numbers behind the score

5
168
4
6
3
3
2
10
1
47

Contact the property

Address
1800 N Hall St, Dallas, TX 75204
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsResort-style swimming pool24-hour fitness centerGame loungeSummer kitchen with al fresco diningDog park

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Questions we get asked

How quickly does maintenance respond to repair requests?
Residents report same-day to very quick turnaround, with staff like Brian and Niko noted for responsiveness. However, pest control requests have taken 3+ weeks.
What amenities are available?
Resort-style pool, 24-hour fitness center, game lounge, summer kitchen with outdoor dining, dog park, and community clubhouse with coffee bar are listed on their website.
Is the building secure?
Residents have raised concerns: gates and elevators have gone out of service, security cameras reportedly not functional in hallways, and packages have gone missing. These issues are ongoing complaints.

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Last updated 2026-08-13