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Luxury
Hampton Plaza at Kessler Park
Garden Style (1-4 stories)Luxury
- Location
- Oak Cliff, Dallas
- Services
- Garden Style (1-4 stories), Luxury
- Reviews
- 181
- Ranking
- #70 in Garden Style (1-4 stories)
- Best for
- New residents comfortable with a leasing process, community walkability, and modern amenities; less suited to long-term tenants or those with maintenance needs.
Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Our Review
Alice's leasing support and grounds upkeep earn consistent praise, but a management change has fractured the community. Long-term residents report escalating conflicts with new management over pest control, maintenance backlogs, towing practices, and surprise fees, while newer residents and those touring cite improved service and cleanliness. The property's weak point is follow-through on serious habitability issues once tenants move beyond the leasing stage.
Maintenance accountability and pest management are the core concerns. Multiple residents describe months-long water leaks, flea infestations in common areas, cockroach problems, and raccoons in attics met with minimal action. Disputes over charges, towing fees without clear notice, and broken laundry equipment add friction. A few five-star reviews credit Perla as helpful, but the weight of complaints centers on her tenure coinciding with deteriorated responsiveness.
Praised for
- Leasing agent Alice praised for professionalism and responsiveness
- Quick maintenance response for some residents
- Well-maintained grounds and landscaping
- Resort-style pool
- Long-term tenant loyalty and community walkability
Watch-outs
- Management (particularly Perla) blamed for dismissiveness and tenant targeting
- Persistent pest problems (cockroaches, fleas, stray cats) unresolved
- Chronic maintenance failures and broken laundry machines
- Aggressive towing practices and parking registration confusion
- Mold, rust, and ventilation issues in units
- Move-out charges questioned and documentation issues
- Habitability concerns
responsive-managementunresponsive-officemaintenance-slowfriendly-staffpest-problemsunexpected-feesclean-groundsoutdated-units
Best for: New residents comfortable with a leasing process, community walkability, and modern amenities; less suited to long-term tenants or those with maintenance needs.
Think twice if: Maintenance issues take months to resolve; pest control unresponsive; new management has tightened towing enforcement; document your move-in condition carefully and keep all records.
What Reviewers Like
- Alice provides high-quality leasing support
- Well-landscaped grounds and maintained common areas
- Resort-style pool and outdoor spaces
- Walking distance to Trinity Groves and Bishop Arts District
What to Know Before You Tour
- Alice (leasing agent) named repeatedly as professional and responsive
- Perla (manager) credited for improvements by some; blamed by others for tenant targeting and dismissiveness
- Jorge and others on maintenance mentioned by long-term residents as effective under previous management
- Multiple residents report months-long water leak repairs, cockroach and flea infestations, raccoons in attics, and broken laundry machines
- Towing issues documented; residents report being towed despite registered parking stickers and app registration
- One resident charged $300 pet fee despite prior payment; disputed move-out cleaning, repair, and carpet charges
What Stands Out
- Garden Style (1-4 stories)
- Grounds, landscaping, and outdoor pool maintained; pest and security management severely lacking.
- pet-friendly
- Bark park available but feral cat and flea infestation management criticized; fee disputes noted.
Compare with Nearby Apartments
- Rated 3.9 against a 3.94 average across the 182 garden style (1-4 stories) businesses listed here.
- Has more Google reviews than 69% of the businesses in this directory.
How We Scored It
How We Score Star rating 26
Review volume 98
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30
Rating Breakdown
5
120
4
11
3
6
2
8
1
36
Location & Contact
- Phone
- +1888-691-8541
- Address
- 1902 Tarrant Pl, Dallas, TX 75208
Last verified 2026-09-16
Leasing Office Hours
- Monday
- 09:30-17:30
- Tuesday
- 09:30-17:30
- Wednesday
- 09:30-17:30
- Thursday
- 09:30-17:30
- Friday
- 09:30-17:30
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
Amenities & Property Details
Services listed
1 and 2-bedroom apartmentsResort-inspired swimming poolBark parkOutdoor kitchen with grilling station and picnic areaOnline resident servicesRecyclingPublic transportation accessClothes care facilities
Operating:built in 1949
As published by the business on its own website; not independently verified.
Frequently Asked Questions
- What should I check when moving in?
- Residents strongly advise taking extensive photos and videos of your unit on move-in, documenting existing wear and damage, keeping copies of maintenance requests and emails, saving utility records, and preserving all move-in and move-out paperwork.
- How are parking and towing enforced?
- The property shifted from sticker registration to online registration for parking. Multiple residents report being towed despite having registered stickers and app registration, sometimes for infractions that should have been phone calls; clarify the current system before moving in.
- Are laundry facilities reliable?
- On-site machines frequently malfunction and residents report difficulty obtaining refunds through the vendor; many dispute charges through credit card companies instead.
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