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Lakeridge Heights

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 203 Google reviews · How we rank ›

3.8(203) 64 composite score See reviews on Google ✓ Google-verified
Luxury
Lakeridge Heights
Location
Lake Highlands, Dallas
Service
Luxury
Reviews
203
Ranking
#401 in Luxury
Best for
Renters who prioritize responsive staff and recent management stability over aging building systems.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Staff like Lucretia and Sarah earn consistent praise for patience and professionalism, and recent management changes are encouraging some residents. However, AC breakdowns lasting weeks or months dominate complaints, with residents reporting temperatures hitting 78-80 degrees even after multiple work orders. Billing surprises, pest issues, and unequal property upkeep across the complex create serious friction; several long-term tenants cite these systemic problems in announcing their departure.

Praised for
  • friendly and attentive staff
  • leasing agents go out of their way
  • recent management shift promising
  • spacious units with good finishes
Watch-outs
  • AC fails repeatedly; units reach 78-80 degrees in summer
  • maintenance unresponsive; work orders closed without resolution
  • unexpected move-out charges and deceptive billing
  • pest problems; roaches and bed bugs reported
  • unequal maintenance; back areas neglected while office areas kept clean
friendly-staffmaintenance-slowunexpected-feespest-problemsoutdated-unitspoor-communication
Best for: Renters who prioritize responsive staff and recent management stability over aging building systems.
Think twice if: Avoid if you require reliable summer AC, consistent maintenance responsiveness, or if pest management is a priority; multiple residents cite years of recurring HVAC and pest issues.

What Reviewers Like

  • Staff known for going above and beyond
  • Recent management showing commitment to change
  • Spacious floor plans with hardwood floors and large closets

What to Know Before You Tour

  • Lucretia (leasing agent) praised for showing multiple floor plans without rushing tenants
  • Sarah (staff member) noted for processing requests and assisting residents personally
  • New property manager recently arrived and is handling concerns more seriously
  • AC system on complex-wide chiller requires office to switch between heat and AC; changeover repeatedly delayed
  • Units include hardwood floors and large closets
  • Pool maintenance unequal; back pool reports green water and debris while front pool near office stays clean
  • Portable AC units offered to residents during outages but later required to remove them

What Stands Out

Luxury
Spacious units with hardwood floors and large closets praised, but AC failures and pest issues undermine luxury positioning.

Compare with Nearby Apartments

  • Rated 3.8 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How We Scored It

How We Score
Star rating 20
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating Breakdown

5
129
4
13
3
5
2
5
1
51

Location & Contact

Address
8783 Ferndale Rd, Dallas, TX 75238

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne bedroom apartmentsTwo bedroom apartmentsThree bedroom apartmentsSwimming poolsFitness centerClothing care centersPicnic area

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

What are the typical unit features?
Units feature hardwood floors, large closets, and a downward bathroom. Floor plans range from studios to three-bedroom apartments.
How is the AC handled in summer?
The complex uses a central chiller system where the office controls the switch between heat and AC for all residents. Changeover has been delayed repeatedly; residents report units reaching 78-80 degrees despite multiple maintenance requests.

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LuxuryGarden Style (1-4 stories)

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Last updated 2026-09-16