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Shoreview Flats

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 100 Google reviews · How we rank ›

4.0(100) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
Shoreview Flats
Service
Luxury High-Rise Apartments
Reviews
100

What we found

Long-term residents consistently praise the maintenance response time, office staff responsiveness, and unit quality; many renew leases repeatedly. Javier at the front desk earns mention across reviews for handling transactions smoothly. However, thin walls mean noise carries between units, the parking garage has reckless driving and safety concerns, and multiple reviewers report roach and termite problems. Pet owners note the $300 one-time fee and $20 monthly rent per animal.

Praised for
  • responsive maintenance team
  • friendly, helpful office staff (especially Javier)
  • clean, well-maintained units and grounds
  • quiet neighborhood and neighbors
Watch-outs
  • thin walls (neighbor noise)
  • parking garage safety and condition
  • pest issues (roaches, termites)
  • expensive relative to size
responsive-managementmaintenance-quickfriendly-staffoutdated-unitsquiet-communitysecure-parking
Best for: Pet owners seeking modern units in a quiet neighborhood with reliable, responsive maintenance and management.
Think twice if: Noise-sensitive renters should know walls are thin; parking garage safety is a recurring concern, and pest issues have persisted.

What's working here

  • Same-day to next-day maintenance response
  • Attentive office staff (Javier, Jessica)
  • Modern units with high ceilings and new appliances
  • Quiet neighborhood near White Rock Lake

Read this before you tour

  • Javier (front desk) and Jessica (manager) handle lease renewals and tenant requests
  • Maintenance team led by Jose and David respond usually within one day
  • Units feature high ceilings, big windows, new appliances
  • Complex undergoes facade repainting and regular deep cleaning efforts
  • Pest control treatments leave unfilled drywall holes; residents charged for repairs at move-out

What residents say

pet-friendly
Pet owners pay upfront fee and monthly rent; complex is pet-friendly in policy, but some residents report other dogs not picked up after and occasional park safety concerns.

Side by side with nearby options

  • Rated 4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

Why this score

How We Score
Star rating 33
Review volume 87
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

The numbers behind the score

5
66
4
5
3
6
2
4
1
19

Contact the property

Address
10151 Shoreview Rd, Dallas, TX 75238
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Pet-friendly apartmentsOne and two-bedroom apartmentsApartment rentals
Published prices
Pet fee (one-time, non-refundable)
$300 per animal
Pet rent
$20 per month per animal

As published by the business on its own website; not independently verified.

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Questions we get asked

How fast does maintenance respond?
Residents report requests are usually fixed by the next day or same day, depending on the issue.
Are pets allowed?
Yes. Pet fee is $300 one-time, non-refundable per animal, plus $20 per month per animal.
What do the apartments include?
One and two-bedroom units with high ceilings, big windows, new appliances, and natural light.

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Last updated 2026-08-13