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Tenison at White Rock

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 231 Google reviews · How we rank ›

4.0(231) 68 composite score See reviews on Google ✓ Google-verified
Luxury
Tenison at White Rock
Location
Dallas
Service
Luxury
Reviews
231
Ranking
#307 in Luxury
Best for
Active residents with dogs who value trail access and don't depend on reliable internet.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Staff and maintenance here earn consistent praise for speed and genuine care. Rosemary, Mayra, Philly, and Francisco are named repeatedly for going beyond basic duties, and residents report fast responses to repair requests and easy move-ins. The White Rock Lake and Santa Fe Trail proximity, plus the dog park, appeal to active residents.

But serious friction points undercut the experience. Multiple residents report cars towed without clear initial warning about registration requirements, incurring hundreds in impound fees. Spectrum internet is mandatory, unreliable, and frustrating for remote workers. Pre-move inspections appear inconsistent: one renter found previous tenant hair throughout the unit and dead bugs in the kitchen, while others describe immaculate spaces. Wasp nests, loose outlets, and noisy trash collection at odd hours round out the list.

Praised for
  • responsive maintenance team
  • friendly office staff
  • convenient trail and lake access
  • quick request turnaround
  • clean grounds and pool
Watch-outs
  • car towing issues and lack of clarity
  • mandatory unreliable Spectrum internet
  • unit cleanliness on move-in
  • insect and pest problems
  • loose electrical outlets and outdated units
responsive-managementmaintenance-quickfriendly-staffclean-groundsoutdated-unitsunexpected-feespest-problems
Best for: Active residents with dogs who value trail access and don't depend on reliable internet.
Think twice if: Car parking must be registered; unclear initial guidance has led to costly tows. Mandatory Spectrum internet is unreliable and expensive. Units vary in turnover cleanliness.

What Reviewers Like

  • staff named repeatedly for professionalism and helpfulness
  • maintenance responds quickly to repair requests
  • direct access to White Rock Lake and Santa Fe Trail recreation

What to Know Before You Tour

  • Rosemary, Mayra, and Philly frequently named for leasing and customer service
  • Francisco and maintenance team respond quickly to work orders
  • Mandatory Spectrum internet included in amenity package
  • Car registration with towing company required but not always clearly communicated on move-in
  • Dog park on-site
  • Santa Fe Trail and White Rock Lake adjacent

What Stands Out

Luxury
Praised for staff professionalism and maintenance speed; complaints center on towing procedures, mandatory internet, and inconsistent unit cleanliness.

Compare with Nearby Apartments

  • Rated 4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How We Scored It

How We Score
Star rating 32
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
150
4
22
3
7
2
6
1
46

Location & Contact

Address
7440 La Vista Dr, Dallas, TX 75214
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Pet-friendly apartmentsApartment rentalsSwimming poolCourtyard

As published by the business on its own website; not independently verified.

Enquire about Tenison at White Rock

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Frequently Asked Questions

What internet provider is required?
Spectrum is mandatory on-site; residents report it can be unreliable, especially for remote work.
Do I need to register my car?
Yes. Car registration with the towing company registry is required. Ensure this is done on move-in to avoid towing and impound fees ($200+).
Is the property pet-friendly?
Yes, the complex is pet-friendly and includes a dog park; residents praise nearby White Rock Lake for dog walks.

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Last updated 2026-09-16