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The Village Park

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 39 Google reviews · How we rank ›

3.4(39) 52 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
The Village Park
Location
Dallas
Service
Luxury
Reviews
39
Ranking
#716 in Luxury

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

The Village Park offers attractive outdoor spaces and some responsive maintenance staff, but reviewers consistently report that the aging interiors fail to match advertised amenities or rent. Persistent roach infestations, leaking fixtures, electrical shorts, thin walls, and mold are the dominant complaints, with pest control described as ineffective and management often dismissive of problems.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Sentiment has not improved; long-standing complaints about outdated units and pest problems persist across a six-year span. Management change (new manager Jackie mentioned positively 4 weeks ago) is too recent to show impact on broader resident satisfaction.

Praised for
  • occasional friendly staff
  • maintenance responsiveness on urgent issues
  • outdoor amenities and walkable grounds
Watch-outs
  • outdated units and appliances
  • persistent pest and roach problems
  • structural issues (leaks, mold, electrical failures)
  • thin walls and noise from neighbors
  • slow or unresponsive management
  • overpriced for condition
  • ineffective pest control services
outdated-unitsmaintenance-slowpest-problemsnoisy-neighborsunresponsive-officeoverpriced
Think twice if: Anyone concerned about aging infrastructure, pest control, or unresponsive management should look elsewhere.

What Reviewers Like

  • outdoor amenities and walking trails
  • some staff members noted as friendly and responsive

What to Know Before You Tour

  • Manager Jackie praised for willingness to help
  • Smith Patrol night staff criticized as unresponsive to maintenance calls
  • Pest control team reportedly told residents roaches were 'passing through' rather than addressing root cause
  • Two fumigation services within one month did not eliminate roach problem
  • Security incident: one resident's vehicle stolen, office refused to share footage
  • Laundry room washers and dryers frequently broken

What Stands Out

Luxury
Marketed as luxury but residents report outdated interiors, structural failures, and ineffective pest management despite premium pricing.

Compare with Nearby Apartments

  • Rated 3.4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 28% of the businesses in this directory.

How We Scored It

How We Score
Star rating 5
Review volume 70
Review recency 100
Review sentiment 39
Profile completeness 100
Verification 30

Rating Breakdown

5
19
4
3
3
2
2
3
1
12

Location & Contact

Address
5349 Amesbury Dr, Dallas, TX 75206
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Apartment rentalsPoolFitness centerParksDining venuesShoppingSports barHealth club
Published prices
1 bedroom, 1 bathroom apartment
From $1,147.00 / month
1 bedroom, 1 bathroom apartment
From $1,152.00 / month
1 bedroom, 1 bathroom apartment
From $1,166.00 / month
1 bedroom, 1 bathroom apartment
From $1,593.00 / month
1 bedroom, 1 bathroom apartment
From $1,603.00 / month
1 bedroom, 1 bathroom apartment
From $1,608.00 / month

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

What maintenance issues do residents commonly report?
Reviewers mention leaking faucets and bathtubs, water damage causing paint peeling, electrical shorts that knock out entire rooms, mold in walls, outdated appliances, and thin windows. One resident had a water shutoff during an unannounced emergency.
How has the complex handled pest problems?
Residents report fumigation services and pest control treatments have not resolved recurring roaches. One resident documented roaches after fumigation and cited pest control's response as ineffective (two sprays per room).
Is there parking security?
One resident reported a vehicle theft and stated the office refused to share security footage or assist with the investigation.

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Last updated 2026-09-16