44 low data
Mid Elm Lofts
5.0(3)✓ Google-verified
The single review on file describes a spacious, clean loft in a secure downtown building, well-positioned for city living. Evidence is limited to one account.
Luxury High-Rise Apartments
LTV Tower
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
- Services
- Luxury High-Rise Apartments, Affordable & Income Restricted Housing
- Reviews
- 76
What we found
LTV Tower draws guests with its downtown location and cityscape vistas, and staff like the front desk and event bartenders earn praise for friendliness. However, a significant portion of reviews report roaches, spiders, dirty linens, mold, and poor maintenance; some tenants describe the unit condition as far worse than advertised photos, and management is criticized for slow response to safety problems including unsupervised roof access.
Praised for
- downtown views and location
- friendly front desk and event staff
- comfortable amenities and common areas
- organized and attentive service
Watch-outs
- pest infestations (roaches, spiders)
- cleanliness issues and unit conditions
- safety hazards (roof access)
- inadequate furnishings and cleaning supplies
- unresponsive management
- misleading photos and hidden fees
responsive-managementunresponsive-officeclean-groundsmaintenance-slowoutdated-unitsfriendly-staffunexpected-feespest-problems
Best for: short-term visitors prioritizing downtown location and views over unit condition
Think twice if: pest and cleanliness concerns are deal-breakers, or if you need reliable management response to maintenance issues
What's working here
- downtown location and views
- high-rise amenities
- friendly front desk service
Read this before you tour
- Roach and spider infestations documented by multiple reviewers
- Roof access safety hazard with children unsupervised, management aware but unresponsive
- Short-term Airbnb-style rentals alongside long-term leases
- Hidden cleaning fees (one reviewer charged $147) despite inadequate supplies provided
- Staff member Maia noted for bartending at community events
Side by side with nearby options
- Rated 3.8 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
- Has more Google reviews than 31% of the businesses in this directory.
Why this score
How We Score Star rating 23
Review volume 82
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30
The numbers behind the score
5
49
4
5
3
1
2
0
1
21
Contact the property
- Phone
- +1214-206-9521
- Address
- 1555 Elm St, Dallas, TX 75201
Last verified 2026-08-13
When the office is open
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
In their own words
Credentials claimed:Equal housing opportunity
As published by the business on its own website; not independently verified.
Questions we get asked
- Does LTV Tower have Airbnb or short-term rental units?
- Yes. Multiple reviewers rented rooms and units for a few nights, though long-term leases are also available.
- What are the main complaints reviewers mention?
- Pest problems (roaches and spiders), cleanliness and maintenance issues, hidden cleaning fees, and slow management response to safety concerns like roof access.
- Is the downtown location a strong point?
- Yes. Reviewers consistently praise the location, views of downtown Dallas, and proximity to nearby attractions.
Similar apartment complexes nearby
56
The Kirby
3.4(89)✓ Google-verifiedPublishes prices
The Kirby splits hard between two experiences. Reviewers who worked with leasing staff (Christopher, Jeffrey, Monique) call them professional, attentive, and genuinely caring during sign-up-enough to override prior doubts. But residents report a building in chronic disrepair: six water leaks and floods in six months, roaches on day two, a parking garage elevator broken for months, and a maintenance team that promises Monday fixes that never happen. Management reportedly deletes maintenance records from tenant accounts and responds to concerns with defensiveness rather than help. Historic character and a rooftop pool draw people in; the downtown location and proximity to DART matter. Yet water damage, pest problems, unresponsive repairs, and a tone of indifference once you move in paint a different picture. The split between glowing five-stars and furious one-stars (54% vs. 42% of reviews) suggests the building feels transformed by which staff member you encounter and whether repairs stay done.
Luxury High-Rise Apartments
58
The Wilson at Mercantile Place
3.5(94)✓ Google-verifiedPublishes prices
Five-star tours and early leases praised staff like Tyler, Anthony, and Isaiah for patient, thorough service. Long-term residents report serious problems: broken lobby air conditioning residents pay for, multi-day AC outages without response, ceiling leaks left unrepaired, and management disappearing when maintenance requests escalate.
Luxury High-Rise Apartments