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Manor House

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 237 Google reviews · How we rank ›

3.8(237) 65 composite score See reviews on Google ✓ Google-verified Publishes prices
LuxuryAffordable Housing
Manor House
Location
Dallas Downtown Historic District, Dallas
Services
Luxury, Affordable Housing
Reviews
237
Ranking
#383 in Luxury
Best for
Short-term residents prioritizing downtown access and staff hospitality over long-term building maintenance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Lemon, Leon, and Janis anchor this downtown high-rise with genuine friendliness that transforms the lobby experience. Behind that welcome, long-term residents report pest infestations management ignores, heating and cooling failures, unresponsive emails, and aggressive move-out charges despite the property's heritage location near Deep Ellum and AT&T Discovery District.

New management (Living Residential LLC) has tightened the divide: quick maintenance sits alongside bed bug denials, rooftop pool access contrasts with filthy common areas and hallway fights, and flashy LED upgrades mask utility bills residents cannot control. Staff turnover is high, and the forced valet parking has grown more expensive.

Praised for
  • Staff warmth and hospitality
  • Quick maintenance response
  • Prime downtown location
  • Rooftop pool and amenities
Watch-outs
  • Cockroach and bedbug infestations
  • Unresponsive management
  • High utility and parking costs
  • Common area cleanliness issues
friendly-staffmaintenance-quickpest-problemsunresponsive-officeunexpected-feesnoisy-neighborsoutdated-unitsoverpriced
Best for: Short-term residents prioritizing downtown access and staff hospitality over long-term building maintenance.
Think twice if: Pest issues and management responsiveness concern you; recent Living Residential change has worsened both. High utilities and forced valet add cost.

What Reviewers Like

  • Staff warmth and genuine care
  • Prime CBD location
  • Quick maintenance response
  • 10-year resident testimonials

What to Know Before You Tour

  • Named staff: Lemon (front desk, noted for warmth and cleanliness), Leon (24-hour concierge), Janis (front desk)
  • Bed bug and cockroach infestations reported across multiple units and common areas
  • Building management switched to Living Residential LLC recently; residents report deterioration
  • Maintenance staff described as quick to respond despite high demand
  • Forced valet parking increased in cost under recent vendor change
  • Some residents report damage charges on deposits despite pre-existing conditions

What Stands Out

Luxury
Prime downtown location and historic character valued; recent management change and pest problems undermine luxury positioning.
pet-friendly
Pet policy in place; reviews do not speak to pet-specific services or restrictions.

Compare with Nearby Apartments

  • Rated 3.8 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How We Scored It

How We Score
Star rating 20
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
147
4
18
3
4
2
5
1
63

Location & Contact

Address
1222 Commerce St, Dallas, TX 75202
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
Closed
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
10:00-17:00

As listed on Google.

Amenities & Property Details

Services listed
High-rise apartmentsPrivate patios24-hour securityRooftop poolPet-friendly housing
Published prices
One-time pet fee
$500
Non-Refundable Pet monthly rent
$60

As published by the business on its own website; not independently verified.

Enquire about Manor House

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Frequently Asked Questions

Is Manor House pet-friendly?
Yes. The property charges a one-time pet fee of $500 and $60 monthly pet rent.
What are the parking options?
Manor House offers forced valet parking. Residents report this is expensive and the vendor has changed recently at higher cost.
Does the complex have a rooftop pool?
Yes, the property includes a rooftop pool and lists 24-hour security.

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Last updated 2026-09-16