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Palmera Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 64 Google reviews · How we rank ›

4.0(64) 73 composite score See reviews on Google ✓ Google-verified
Garden Style & Suburban Communities
Palmera Apartments
Service
Garden Style & Suburban Communities
Reviews
64

What we found

Five-year residents renew leases alongside newcomers, all citing the same reason: a manager who listens and acts fast, backed by reliable maintenance and clean common spaces. Staff treat requests as personal favors rather than forms to process.

Juani handles everything from move-ins to problem-solving with consistent warmth. Residents feel seen and appreciated, not just like account numbers. The quiet setting and well-kept grounds make renewal automatic for many.

Praised for
  • friendly, helpful office staff (Juani/Juany named repeatedly)
  • maintenance responsive and effective
  • clean grounds and units
  • quiet community atmosphere
responsive-managementfriendly-staffclean-groundsmaintenance-quickquiet-community
Best for: Residents wanting stable, quiet living with management who remembers their name and acts on requests.
Think twice if: No significant complaints surface in the available reviews; caveat based on limited negative feedback is not grounded.

What's working here

  • attentive, named office staff who problem-solve quickly
  • strong maintenance presence
  • clean, quiet setting
  • high resident retention

Read this before you tour

  • Office manager Juani (also called Juany) is named across 8+ reviews as a consistent point of contact
  • Sierra office location mentioned
  • Residents report lease renewals after 5+ years
  • Move-in experience and same-day responsiveness noted

What residents say

Garden Style & Suburban Communities
Quiet setting, clean grounds, well-maintained units, and hands-on manager consistently praised across multi-year residents.

Side by side with nearby options

  • Rated 4 against a 3.89 average across the 101 garden style & suburban communities businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

Why this score

How We Score
Star rating 32
Review volume 79
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

The numbers behind the score

5
45
4
4
3
1
2
1
1
13

Contact the property

Address
2920 Kendale Dr, Dallas, TX 75220

Last verified 2026-08-13

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

As published by the business on its own website; not independently verified.

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Questions we get asked

Is there a named contact for questions or requests?
Yes. Juani (also Juany) is the office manager; residents across multiple reviews name her as the point of contact for problem-solving and move-in support.
How long do residents typically stay?
At least five years based on current residents; several mention renewing leases after 12+ months, and one reports nearly a decade at the property.

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Last updated 2026-08-13