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Trailside at Trinity Forest Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 37 Google reviews · How we rank ›

3.7(37) 53 composite score See reviews on Google ✓ Google-verified
Affordable Housing
Trailside at Trinity Forest Apartments
Location
Cedar Crest, Dallas
Service
Affordable Housing
Reviews
37
Ranking
#225 in Affordable Housing
Best for
people with limited budget and flexible expectations around maintenance standards

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Leasing staff like Luis, Aramy, and Ausecio earn consistent praise for patience and attention during tours and applications. However, residents report severe maintenance failures including roach and mouse infestations, broken appliances and laundromats left unrepaired for months, plus safety and crime issues ranging from car thefts to shootings, making management responsiveness unreliable.

Praised for
  • attentive leasing staff
  • helpful tour guidance
  • friendly individual staff members
Watch-outs
  • maintenance and pest control ignored
  • safety concerns and crime
  • unresponsive or unprofessional management
  • parking and towing issues
  • security inadequate
friendly-staffmaintenance-slowpest-problemsunresponsive-office
Best for: people with limited budget and flexible expectations around maintenance standards
Think twice if: You need reliable maintenance, pest control, or live in a secure neighborhood. Crime, infestations, and slow repairs are recurring complaints.

What Reviewers Like

  • patient, knowledgeable leasing team
  • flexible tour options
  • affordable pricing in DFW market

What to Know Before You Tour

  • Luis, Aramy, Ausecio, and Shay named as courteous leasing staff
  • roach and mouse infestations reported in multiple units
  • laundromat broken for extended periods
  • mailboxes repeatedly broken into
  • parking lot gates do not close consistently
  • car towing charged at $200 plus
  • one resident reported $1500 move-out fee after harassing neighbor incident

What Stands Out

Affordable Housing
Leasing team welcoming and informative; maintenance and management response fall well short of affordable housing standards.

Compare with Nearby Apartments

  • Rated 3.7 against a 3.89 average across the 280 affordable housing businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

How We Scored It

How We Score
Star rating 17
Review volume 69
Review recency 100
Review sentiment 42
Profile completeness 75
Verification 0

Rating Breakdown

5
23
4
3
3
0
2
0
1
11

Location & Contact

Address
3015 E Ledbetter Dr, Dallas, TX 75216
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:00
Tuesday
08:30-17:00
Wednesday
08:30-17:00
Thursday
08:30-17:00
Friday
08:30-17:00
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

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Last updated 2026-09-16