DFW Multifamily Property Directory
Menu

Residences At The Highland

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 16 Google reviews · How we rank ›

4.5(16) 56 low data composite score See reviews on Google
Luxury High-Rise Apartments
Residences At The Highland
Service
Luxury High-Rise Apartments
Reviews
16

What we found

Strong ratings mask inconsistent service. Residents praise upkeep and amenities; recent visitor cited rude front desk and valet.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • well-maintained building
  • friendly front desk staff
  • valet parking
  • resort-style amenities
Watch-outs
  • rude valet and front desk service
friendly-staffmaintenance-quickmodern-amenitiesresort-style-pool
Best for: buyers seeking a maintained luxury building with resort amenities in central Dallas.
Think twice if: service quality varies; at least one recent visitor reported rudeness from valet and front desk staff.

What's working here

  • well-maintained building
  • resident cabanas and pool access
  • valet parking on-site

Read this before you tour

  • Shared pool with hotel; resident-exclusive cabanas
  • On-site valet parking
  • Inconsistent front desk and valet behavior noted in recent visit

What residents say

Luxury High-Rise Apartments
Residents praise building maintenance and amenities; one recent visitor reported rude front desk and valet interactions.

Side by side with nearby options

  • Rated 4.5 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 10% of the businesses in this directory.

Why this score

How We Score
Star rating 44
Review volume 53
Review recency 86
Review sentiment 55
Profile completeness 50
Verification 0

The numbers behind the score

5
13
4
1
3
0
2
1
1
1

Contact the property

Address
5656 N Central Expy Unit 500, Dallas, TX 75206

Last verified 2026-08-13

Enquire about Residences At The Highland

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Residences At The Highland. We only share your details with providers relevant to your request.

Questions we get asked

Do residents have exclusive pool access?
Pool is shared with an on-site hotel, but resident cabanas are reserved for residents only.
Is valet parking available?
Yes, the building offers on-site valet parking.

Similar apartment complexes nearby

The Gentry on M Streets
83

The Gentry on M Streets

4.7(213)✓ Google-verifiedPublishes prices

Staff go above and beyond, from emergency AC help to daily recognition of residents. Maintenance requests land fast, usually within 24 hours. The property sits in a charming, walkable neighborhood with a boutique vibe and strong pool amenities. Two serious complaints stand out: a past resident reported roaches, disputed damage charges, and entry without notice; another alleged aggressive management tactics. The overwhelming majority of reviewers call it home-like and rank it among the best in the area. Tiffany and Amber appear consistently across positive reviews as the engine of the place. Pet owners see clear perks: dog park, private yards, and office treats. Lower Greenville's proximity to SMU, Mockingbird Station, and the Katy Trail appeals to younger tenants and bike commuters. The intimate size lets residents actually know neighbors.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
The McKenzie
68

The McKenzie

4.4(52)

Most residents praise the vibrant community atmosphere, especially the monthly events led by Tammy and Sam that foster genuine connection among neighbors. However, front desk interactions are inconsistent; while many report courteous and helpful staff, several visitors and prospective customers describe being treated dismissively or rudely by management, raising questions about consistency in hospitality standards.

Luxury High-Rise Apartments
The Hudson Alton Collection
70

The Hudson Alton Collection

4.3(127)✓ Google-verified

The Hudson excels at maintenance and attracts residents with its polished finishes and Uptown location, yet management responsiveness has become a flashpoint. Multiple residents report unanswered emails, ignored noise complaints, and repeated security lapses including theft and unauthorized building entry. Recent leadership changes appear to have widened the gap between the building's physical appeal and resident experience. While Manny and the maintenance crew earn consistent praise for speed and professionalism, the leasing and management offices are described as understaffed, disengaged, and dismissive of serious concerns from neighbors to security to parking shortages.

Luxury High-Rise Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-13