Tenison at White Rock
Staff and maintenance here earn consistent praise for speed and genuine care. Rosemary, Mayra, Philly, and Francisco are named repeatedly for going beyond basic duties, and residents report fast responses to repair requests and easy move-ins. The White Rock Lake and Santa Fe Trail proximity, plus the dog park, appeal to active residents. But serious friction points undercut the experience. Multiple residents report cars towed without clear initial warning about registration requirements, incurring hundreds in impound fees. Spectrum internet is mandatory, unreliable, and frustrating for remote workers. Pre-move inspections appear inconsistent: one renter found previous tenant hair throughout the unit and dead bugs in the kitchen, while others describe immaculate spaces. Wasp nests, loose outlets, and noisy trash collection at odd hours round out the list.
