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The Anderson

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 209 Google reviews · How we rank ›

2.9(209) 58 composite score See reviews on Google ✓ Google-verified
Luxury
The Anderson
Location
Oak Cliff, Dallas
Service
Luxury
Reviews
209
Ranking
#577 in Luxury
Best for
Residents prioritizing unit quality and willing to work directly with named staff members like Yesenia or José.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

A luxury high-rise with sharply divided experience. Several residents praise staff like Yesenia, Mrs. Ericka, and maintenance worker José for patience and responsiveness during move-in. Yet a majority report serious gaps: no air conditioning or water for days, maintenance calls unanswered, leasing office chaos (wrong hours, expired links, rude security), and one tenant locked out mid-lease after miscommunication about contract terms. Newly renovated units draw compliments, but operational failures and management conflicts overshadow them.

The problem is systemic rather than individual. When things work-staff are genuinely kind and efficient. When they fail, residents face infrastructure neglect, unclear policies, and a defensive response from management. For someone moving in during a stable period with responsive staff assigned, the community feels quiet and welcoming. For others, it feels like a "garbage dump" with no recourse.

Praised for
  • responsive leasing staff (Yesenia, Mrs. Ericka, Ashley, Jae)
  • attentive maintenance (José, Tim)
  • quiet community
  • newly renovated units
Watch-outs
  • no AC or water outages
  • maintenance requests ignored or delayed
  • leasing office disorganization (hours, links, scheduling)
  • rude or aggressive security and management
  • poor communication and documentation
  • unexplained lease termination and lock-out
friendly-staffmaintenance-slowpoor-communicationoutdated-unitsunresponsive-officeunexpected-fees
Best for: Residents prioritizing unit quality and willing to work directly with named staff members like Yesenia or José.
Think twice if: Skip if you need reliable AC, water, or responsive maintenance; management conflicts and poor office communication are common.

What Reviewers Like

  • Newly renovated apartments
  • Patient, responsive leasing staff when available
  • Attentive maintenance workers on site

What to Know Before You Tour

  • Staff members named: Yesenia (leasing, praised for communication and speed), Mrs. Ericka (move-in coordination), José (maintenance, responsive), Tim (maintenance, praised), Jae (move-in support), La Kietha (office), Ashley (leasing)
  • Newly renovated units mentioned as a draw
  • One tenant reported being locked out mid-lease after manager kick-out; tenant claims confusion over lease termination policy
  • Leasing office hours inconsistently posted and applied (advertised 8:30 a.m., staff said 11 a.m.)
  • AC and water outages reported
  • Maintenance requests frequently go unanswered per multiple reviews

What Stands Out

Luxury
Units are newly renovated and praised; operations and management responsiveness are unreliable and conflict-prone.

Compare with Nearby Apartments

  • Rated 2.9 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating Breakdown

5
71
4
18
3
22
2
19
1
79

Location & Contact

Address
3700 S Tyler St, Dallas, TX 75224
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

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Frequently Asked Questions

Is the community quiet?
Yes, reviewers who moved in describe it as a quiet community.
Are the units recently updated?
Yes, residents note newly renovated apartments, though some reviewers question the overall value given service issues.
What should I know before leasing?
Be prepared for potential miscommunication about lease terms and policies. Confirm office hours in person, and ask to view your unit before signing. Maintenance response times vary; prioritize communicating directly with staff like Yesenia or José.

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Last updated 2026-09-16