Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Residents report widespread neglect across maintenance, safety, and management. Recurring problems include slow or incomplete repairs, pest infestations, water damage, and deteriorated common areas. A handful of older positive reviews mention good staff and location, but 64% of recent ratings are one or two stars, reflecting sustained tenant dissatisfaction.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Split starkly between residents who praise individual staff members (Nora, Mary, Josefina) and unit size, and many others reporting management indifference, chronic repair delays, broken gates leading to vehicle theft, roaches, and deaths on or near the property. Communication is poor; maintenance requests take a month or never arrive. Newer management appears to have degraded the complex significantly.
Since a new management team arrived (Shauna, Michael, Amy), residents report cleaner apartments, visible repairs to hallways and pool, and notably friendlier staff. However, scattered complaints persist: maintenance backlogs lasting weeks, AC outages unresolved for over a month, pest issues on the first floor, broken elevators, and billing confusion including disputed charges and missing refunds. Security remains a concern, with reports of car break-ins and a gate system that forces residents toward unsafe side exits. The community feels in transition, with strong appreciation for recent improvements undercut by inconsistent follow-through on repairs and office reachability during business hours.
Residents and prospects describe a split experience. Some praise the modern units and highlight staff like Tina and Robertina for genuine help and smooth leasing, while others praise organized events and friendly neighbors. However, a substantial portion report serious issues: roach infestations in move-in-ready units, staff rudeness (particularly from an employee named Norma), poor apartment condition at turnover, slow or incomplete maintenance repairs, and deposit disputes without clear communication. New residents report arriving to apartments with broken fixtures, dirty carpets, and pest problems that suggest inadequate turnover cleaning and inspection standards. Move-in experience and ongoing maintenance are the weak points. While some staff members stand out as helpful and the community itself has potential, systemic issues with unit preparation and management responsiveness appear to persist, creating a stark contrast between the modern aesthetic and the lived experience.
Last updated 2026-09-16