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The Club at Stonegate Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 348 Google reviews · How we rank ›

3.9(348) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Garden Style (1-4 stories)Luxury
The Club at Stonegate Apartments
Location
Fort Worth
Services
Garden Style (1-4 stories), Luxury
Reviews
348
Ranking
#60 in Garden Style (1-4 stories)
Best for
Pet owners seeking quiet, walkable location near TCU on a moderate budget.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Living at Stonegate delivers a safe, walkable neighborhood and reasonable rent for the location, with friendly maintenance staff like Rod who respond quickly. Units include in-unit washer/dryer and access to a pool, disc golf, and dog park. However, many residents struggle with an unresponsive front office reliant on AI chatbots, ambiguous move-out charges, slow fixes for major issues like mold and ceiling leaks, and steep lease-break penalties that can exceed $5,700.

The gap between move-in and move-out experiences is stark. While some leasing staff (particularly Preia) earn praise for attentiveness, the AI support system frustrates both prospective and current residents seeking real answers. Long-term problems-water damage, mold in bathrooms, pest control delays-can go unaddressed for months. Management transparency around deposits and final billing remains the sharpest complaint across recent reviews.

Praised for
  • responsive maintenance staff
  • safe, quiet location
  • reasonable pricing for area
  • on-site amenities (pool, disc golf, dog park, fitness center)
  • walkable to dining and retail
Watch-outs
  • AI-only customer support system, no phone access
  • poor move-out transparency and deposit disputes
  • slow or unresolved maintenance issues
  • mold and humidity problems
  • high lease-break fees and hidden charges
responsive-managementpoor-communicationmaintenance-slowquiet-communitysafe-neighborhoodunexpected-feesmodern-amenitiesfriendly-staffunresponsive-office
Best for: Pet owners seeking quiet, walkable location near TCU on a moderate budget.
Think twice if: Avoid if you value phone access to management, need quick resolution for building defects, or want transparent, hassle-free move-out procedures.

What Reviewers Like

  • Quick-responding maintenance staff (Rod, Ron)
  • Safe, quiet area walkable to Trader Joe's and near TCU
  • Affordable starting rent with on-site amenities

What to Know Before You Tour

  • Maintenance technician Rod and Ron praised for quick response to work orders
  • Smart home app-controlled devices recently installed in units
  • AI chatbot system now handles most customer contact; staff frequently unavailable by phone or in person
  • Lease-break fee documented at $1,134.75 plus prorated rent
  • Security deposit disputes: reviewer received only $33.64 of expected return; deductions not itemized
  • Mold found in bathrooms and around HVAC vents; management stated it was 'normal' and sealed over with paint rather than addressing moisture source
  • Water damage in ceiling from multiple holes reported; office declined to address
  • Pest control requests submitted but never completed

What Stands Out

Garden Style (1-4 stories)
Beautiful landscaping and safe, quiet surroundings praised; location near shopping and transit is a strength, but maintenance delays on building defects undermine appeal.
pet-friendly
Dog park and pet-friendly policy appreciated by residents; no specific complaints about pet restrictions or pet-related rules.

Compare with Nearby Apartments

  • Rated 3.9 against a 3.94 average across the 182 garden style (1-4 stories) businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How We Scored It

How We Score
Star rating 26
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
239
4
11
3
10
2
7
1
81

Location & Contact

Address
2450 Oak Hill Cir, Fort Worth, TX 76109
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Luxury apartmentsTownhomesSingle-family homesSwimming poolDisc golf course24-hour fitness centerBusiness centerDog park
Published prices
1 Bed 1 Bath (A1)
Starting at $1,090/month
2 Bed 2 Bath (B1)
Starting at $1,510/month
2 Bed 2.5 Bath (B2)
Starting at $2,003/month
3 Bed 2 Bath (C2)
Starting at $2,170/month
3 Bed 2.5 Bath (C4)
Starting at $2,287/month

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

What are the lease-break penalties?
A documented lease-break fee of $1,134.75 applies, plus prorated rent owed through the end of the notice period (typically 60–90 days). Example: $1,535/month rent plus $1,134.75 fee totaled over $5,700 for one resident.
Can I reach the office by phone?
The property now routes most inquiries through an AI chatbot. Multiple recent reviewers report being unable to reach staff by phone or in person despite repeated attempts, even during posted office hours.
What maintenance services are included?
Maintenance requests are available; response times vary. Some residents report quick fixes by staff like Rod, while others describe months-long delays for serious issues (mold, water damage, pest control).

Similar apartment complexes nearby

Marquis at Stonegate
83

Marquis at Stonegate

4.6(196)✓ Google-verified

Two years is common tenure here, and residents consistently praise maintenance that arrives within hours to overnight. The leasing office team (Dale, Kaylee, Kate noted by name) answers quickly and handles lease concerns without fuss. Grounds stay clean, the pool and fitness center draw regular compliments, and the neighborhood near downtown Fort Worth offers restaurants and freeway access without heavy traffic. Parking fills fast and reserved spots have a waitlist, so street parking outside the gate sometimes happens. A few residents mention wanting a playground for kids. Beyond those friction points, the complex reads as a stable community where people renew leases and recommend friends.

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Dixon at Stonegate
51

Dixon at Stonegate

3.1(126)✓ Google-verified

After Greystar took over management in July 2026, residents report a sharp decline. Leasing staff are routinely unresponsive; callers report having to phone ten times over days to reach someone. Maintenance requests take weeks or are marked complete without work done. Excessive leaf blower use multiple days a week disrupts daytime sleep, and moving units have arrived with roach infestations, broken fixtures, dirty surfaces, and paint over vents and outlets. A prospective resident alleging Spanish-language discrimination during a tour, together with complaints about broken lease agreements honored by previous management and sudden lease violation fees never stated in contracts, suggests systemic problems beyond maintenance. Long-term residents who experienced no major issues under Willow Bridge report the property has become stressful and unlivable within weeks of Greystar's arrival.

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4000 Hulen
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Staff, particularly Robyn and Lily, earn consistent praise for welcoming residents and handling move-ins smoothly. Maintenance responds within days, and the complex feels secure with gated parking and fobs. But residents split sharply on livability. Those in quieter units enjoy the value and facilities. Those facing the train or with active families find thin walls, neighbor noise, and a restrictive guest policy (charging $4 per day after three free visits per month) make staying harder. Extra fees accumulate. Reviewers frequently flag train noise as unbearable, hallway enforcement lax (trash, smoking), and the towing company as predatory. A few note outdated appliances and questioned whether corporate prioritizes parking fees over resident comfort. The leasing team also has consistency issues: one prospective tenant reported a maintenance worker conducting a tour instead of a leasing agent, and being shown only one model unit. Maintenance and staff warmth do not offset policies that feel punitive.

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Last updated 2026-09-16