Luxury in DFW Metroplex

Page 5 of 10: businesses ranked 401-500 of 925. Ranked by score and relevance, start from the top or open the full map view.

Lakeridge Heights

#401

64

Lakeridge Heights

3.8(203)✓ Google-verified

Staff like Lucretia and Sarah earn consistent praise for patience and professionalism, and recent management changes are encouraging some residents. However, AC breakdowns lasting weeks or months dominate complaints, with residents reporting temperatures hitting 78-80 degrees even after multiple work orders. Billing surprises, pest issues, and unequal property upkeep across the complex create serious friction; several long-term tenants cite these systemic problems in announcing their departure.

Luxury

The Ashton

#402

64

The Ashton

4.1(61)✓ Google-verifiedPublishes prices

Strong bones and reliable maintenance draw sustained residents, but front-office professionalism swings wildly. Those signing leases face delays and evasiveness; delivery drivers and non-residents hit cold shoulders. Units shine with space, light, and water pressure, yet appliance defects and connectivity gaps persist beneath the upscale veneer.

Luxury

Laurel Heights at Cityview

#403

64

Laurel Heights at Cityview

3.8(369)✓ Google-verified

Residents describe fast maintenance and a welcoming leasing team, though recent improvements to gates and utilities are noted. Serious complaints center on parking tow policies that catch registered cars, broken appliances that stay broken, persistent pest problems, and management that brushes off concerns instead of fixing them.

Luxury

Tesoro at 12 Apartments

#404

64

Tesoro at 12 Apartments

3.8(243)✓ Google-verified

Tesoro at 12 was once praised for responsive staff and smooth move-ins, but recent management changes have caused tenants serious problems. Staff turnover, delayed maintenance fixes, and poor communication now define the experience. Many tenants explicitly long for the previous team, particularly a staff member named Romie who was consistently cited for professionalism and problem-solving. Residents report pest infestations (roaches and stray cats), security gaps (vehicle break-ins, inadequate lighting), and maintenance requests that sit unresolved for weeks. New management appears dismissive of tenant concerns even after multiple complaints. The rental office and maintenance teams lack coordination, leaving tenants frustrated and unsafe.

Luxury

Seale 707 Apartments

#405

64

Seale 707 Apartments

4.3(38)✓ Google-verified

Staff like Hayley and Dominique earn consistent praise for attentiveness and smooth leasing. Maintenance responds within a business day, units are freshly renovated, and upper floors stay quiet. However, reviews split sharply on safety and accountability. Recent tenants report uncollected pet waste on walkways, no visible property manager on site, and handicap parking abuse. Older, longer-stay residents cite vehicle theft, security footage access denied, aggressive deposit deductions, and roach problems that management failed to address.

Luxury

Hulen Park Place Townhomes

#406

64

Hulen Park Place Townhomes

3.9(107)✓ Google-verifiedPublishes prices

Some residents praise Ms. Nicole's attentiveness and the maintenance team's speed, with work orders completed within 24 hours. Others report the opposite: an inaccessible office, dismissive responses to serious problems like ceiling leaks and flooding, and shifting between managers over the years. The property itself is described as clean and quiet when it works, but complaints about structural issues, pest control gaps, and unequal treatment point to systemic inconsistency. Townhouses offer modern finishes (tile, stainless steel, stone fireplaces) and in-unit laundry, but reviews split sharply on whether management fixes problems promptly or ignores them for months. The salt-water pool charges apply even when residents say it's rarely open. Whether you feel at home depends largely on timing and which manager you encounter.

Garden Style (1-4 stories)Affordable HousingLuxury

The Savoy

#407

64

The Savoy

4.0(89)✓ Google-verified

Savoy draws strong praise for staff warmth and occasional quick turnarounds, particularly leasing agent Kyndra, and residents value the affordability and family-pet friendliness. Serious friction emerges around security lapses, recurrent pest and utility failures (Wi-Fi, AC), sluggish resolution when repairs matter, and unit readiness, with two residents citing documented concerns and early lease termination.

Affordable HousingLuxury

Towne Square Apartments

#408

64 low data

Towne Square Apartments

4.2(30)✓ Google-verifiedPublishes prices

Towne Square delivers solid value in a safe, quiet building where management responds quickly to tenant needs. Units are aging but well-maintained, soundproofing is strong, and neighbors tend to be friendly. Watch for potential delays in deposit refunds and occasional maintenance gaps with shared laundry.

Affordable HousingLuxury

The Armstrong at Knox

#409

64

The Armstrong at Knox

4.1(76)✓ Google-verified

Leasing staff Courtney Johnson and manager Brett Doody earn consistent praise for attentiveness during move-in. Multiple residents report spacious units, good amenities, and fast maintenance responses. However, recent complaints detail AC failures requiring emergency protocol delays, noise bleeding through floors, phantom parking charges unrefunded, and security concerns after vehicle theft. The Knox-Henderson location and resort pool draw tenants, but the $2,600+ monthly rent for one-bedroom units doesn't align with reported maintenance gaps and building envelope issues. Newer five-star reviews cluster around the leasing experience; one-star reviews from recent renters flag systemic problems tied to upkeep and billing accuracy.

Affordable HousingLuxury

The Venue at Greenville

#410

64

The Venue at Greenville

3.9(144)✓ Google-verified

Front desk staff like Pam, Leah, and Lia earn consistent praise for patience and flexibility with leasing and rent challenges. Long-term residents report a quiet community and reasonable pricing, though this warmth masks a property struggling with deferred maintenance, pest control that barely functions, and weak management accountability on major issues like food loss or break-ins. Quality finishes and building systems fail repeatedly. Residents report thin floors, low water pressure, faulty garbage disposals, roach infestations, and a gate security system that does not work reliably. Older residents note no visible renovations in years, and complaints to the office often go unanswered despite staff promises. The neighborhood remains unsafe, with car window break-ins and lingering gunshot noise in some areas.

Luxury

Moulin Rouge

#411

64

Moulin Rouge

3.8(69)✓ Google-verified

Residents consistently praise the manager Nallely and assistant Marisol for clarity and respect throughout the application and residency process. Maintenance requests are resolved within two days, with emergencies handled immediately. The property maintains strict community rules, clean grounds, and quiet surroundings. One negative review criticized the manager as arrogant and unprofessional, though the majority of testimonials emphasize genuine care from the leadership team.

Luxury

The Bowen on Henderson

#412

64

The Bowen on Henderson

4.2(49)✓ Google-verifiedPublishes prices

Bowen on Henderson draws strong praise for its Knox/Henderson location, resort pool, and safe garage, with enthusiastic shout-outs to leasing staff Amber and Lauren for responsiveness and kindness. However, the property's experience has deteriorated notably since Luma acquired it: residents report repeated AC failures with no resolution, unresponsive management despite multiple contact attempts, unexpected rent hikes and new fees, and constant fire alarm false alarms that staff cannot address. The split between older five-star reviews and recent one-star complaints suggests a shift in operational quality coinciding with the ownership change.

Luxury

CoHo Apartments

#413

64 low data

CoHo Apartments

4.4(23)✓ Google-verifiedPublishes prices

Residents consistently praise responsive maintenance and engaged staff, particularly naming Kim and Tony. The small, tech-forward Ori units suit solo dwellers near downtown breweries. Security deposit disputes and gate access failures create friction for some departing tenants.

Luxury

Shoreview Flats

#414

64

Shoreview Flats

3.9(101)✓ Google-verifiedPublishes prices

Long-term residents and recent arrivals consistently praise the property's modern finishes, maintenance responsiveness, and a standout front-office staff member (Javier) who handles lease renewals and resident issues with care. The complex has improved noticeably under current management, with same-day maintenance turnaround and community events becoming regular. However, renters repeatedly flag opaque security deposit deductions at move-out, thin building construction that carries neighbor noise, and ongoing pest control challenges despite treatments. The parking garage draws safety complaints for speeding and theft. Most who stay longer than a year report satisfaction; those who leave often cite either these recurring issues or unresolved disputes over damage charges management attributes to pest control work or previous resident activity.

Luxury

Nuvo Park Place

#415

64

Nuvo Park Place

4.1(63)✓ Google-verifiedPublishes prices

Most residents praise Nuvo Park Place for its walkable Knox-Henderson location, clean grounds, and a leasing team that responds quickly to requests. Marilyn and Victoria earn particular mention for their helpfulness. However, one resident documented severe move-in problems: a dirty unit with roaches, water damage from the AC, mold, and billing confusion that persisted weeks into their lease. Management initially dismissed complaints as unreported despite photos and emails. Regular visitors and longer-term residents report good maintenance response, though one noted a motorcycle theft from inside the gated lot and a past break-in attempt. The divide is sharp: 71% of reviews are five stars, but the one detailed one-star account raises real questions about unit preparation and management responsiveness during crises.

Luxury

Emblem Ravine

#416

64

Emblem Ravine

4.3(47)✓ Google-verified

Half of residents rave about Emblem Ravine's peaceful setting, modern amenities, and exceptionally helpful leasing staff. Cree, Tulin, and Tayvon are repeatedly praised for patient, responsive service that makes moves smooth and applications stress-free. However, serious operational gaps undermine the polished exterior. A single maintenance worker cannot handle a large complex, leaving residents without timely repairs. Broken trash compactors and Wi-Fi outages go unfixed for weeks. Management enforces rules inconsistently, fining first-time trash violations without warning while overlooking chronic noise complaints. Pest pressure from the wooded setting requires ongoing treatment. Residents weighing the beautiful grounds and staff against poor communication, surprise fees, and slow maintenance should ask direct questions about response times before signing.

Luxury

Carrara at Cole Apartments

#417

63

Carrara at Cole Apartments

4.1(123)✓ Google-verified

Staff like Tyler, Jayla, and Victoria earn consistent praise for professionalism and helpfulness, and long-term residents value the Knox-Henderson location and community events. However, recent reviews flag pest infestation, slow emergency response times, persistent plumbing failures, poor noise isolation, and frustrating billing practices. Management communication gaps and unresolved maintenance issues have soured some tenants' experiences despite initial satisfaction.

Affordable HousingLuxury

Bel Air On Maple Apartments

#418

63

Bel Air On Maple Apartments

3.9(95)✓ Google-verified

Maintenance responds fast when needed, and several tenants praise the location and amenities. Victor, the maintenance person, earns consistent mention for efficiency and kindness. However, management vacancies leave concerns unaddressed for months. Guest and resident parking rules are enforced harshly with towing. Move-out bills often include charges residents dispute as normal wear and tear. Common hallways, gates, and grounds maintenance are inconsistent and sometimes visibly neglected.

Luxury

Villas at 1404 Apartments

#419

63

Villas at 1404 Apartments

3.8(163)✓ Google-verifiedPublishes prices

Jewel and other office staff earn consistent praise for warmth and responsiveness during leasing and basic service requests. However, the complex struggles with basic upkeep: residents report overgrown grass, pest infestations, non-working air conditioning, and condition mismatches between advertised and move-in units. Maintenance appears underfunded or understaffed, and hidden charges (internet, pest control, credit repair) stack on top of advertised rent. Newer residents often rate higher than those with longer tenure, suggesting problems accumulate over occupancy. For budget-conscious renters willing to pursue maintenance requests actively, the low entry price and responsive office staff can work. Those expecting advertised amenities or hands-off living should look elsewhere.

Affordable HousingLuxury

The Park at Katy Trail

#420

63

The Park at Katy Trail

4.1(51)✓ Google-verified

The Park delivers a premium experience for residents seeking security and a composed neighborhood in Uptown, with standout staff (especially concierge Steve and leasing agents Stephanie, Natalie, and Logan) and direct Katy Trail access. However, the $2,883 base rent excludes many Dallas workers, the building's layout frustrates delivery logistics, and some residents report billing surprises and maintenance gaps that undercut the luxury positioning.

Luxury

Magnolia on Moser

#421

63

Magnolia on Moser

4.8(23)✓ Google-verified

For years Magnolia on Moser earned consistent praise for responsive management, quick maintenance, and a safe location near restaurants and bars. Since management changed to Revival, security has collapsed: nine vehicles broken into in one week with no resident alerts, water shut off without notice, and staff grew unresponsive. Long-term residents report widespread lease non-renewals.</summary> <parameter name="sentiment_tags">["responsive-management", "poor-communication", "unresponsive-office", "maintenance-quick", "safe-neighborhood", "quiet-community"]

Luxury

The Borough Apartments

#422

63

The Borough Apartments

3.7(203)✓ Google-verified

Staff like Charlene and Jada earn consistent praise for professionalism and going the extra mile on rent issues and leasing. However, systemic problems undermine daily living: water leaks that flood bedrooms, unchecked roach and rat infestations, mold that management has covered up rather than remediated, and repeated office staff changes paired with periods of total communication breakdown. The quiet location and friendly individuals at the desk cannot offset structural failures and maintenance neglect that residents describe as "the worst conditions." A clear split emerges: residents who interact mainly with the office team report excellent service, while those facing building failures report they are ignored for weeks or months. New management (Charlene, Alyssa) has improved morale since late 2025, but infrastructure problems and office accessibility remain unresolved.

Luxury

Villas at Cantamar Apartments

#423

63

Villas at Cantamar Apartments

3.7(203)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for warmth and helpfulness, particularly Jessica and Alexia, who walk applicants through affordable options and move-in quickly. Property grounds appeal visually, with clean apartments, pools, and balconies. However, residents report serious friction over reserved parking rules (one disabled resident blocked from accessible routes; another had a car towed after four months in the same spot), unexplained rent amount changes, and pest complaints that went unresponded to.

Affordable HousingLuxury

The Estates at Ridglea Hills

#424

63

The Estates at Ridglea Hills

3.9(181)✓ Google-verified

Tenants consistently praise the staff by name and describe fast maintenance fixes and a pet-friendly atmosphere without breed limits. However, a substantial group reports ongoing pest problems, AC failures during heat waves, mold in vents, inadequate security response to known criminal residents, and frustration with the towing company's practices.

Luxury

Elan at Bluffview

#425

63

Elan at Bluffview

3.8(157)✓ Google-verifiedPublishes prices

Elan's reputation splits sharply. Most residents praise Gerald and the maintenance crew for quick fixes, and leasing staff like Tina and Shirley for genuine care. Amenities work well and long-term tenants report no pest problems or maintenance delays. However, recent reviews flag critical issues: repeated car thefts from the garage with non-functional cameras, mold contamination causing health problems, roach infestations in hallways and units, and management (Bill and Angela) dismissing safety concerns. One resident broke their lease after four attempted car thefts within weeks. Communication gaps and rude responses from the front office have also frustrated residents trying to reach someone about problems.

Luxury

MAA Meridian

#426

63

MAA Meridian

3.7(65)✓ Google-verifiedPublishes prices

Strong service from individual staff members, especially maintenance, lifts this property above its physical and management shortcomings. However, new residents often discover unresolved problems at move-in, and some report persistent maintenance and noise issues that undercut the luxury positioning.

Luxury

Aberdeen @ Bellmar Apartments

#427

63

Aberdeen @ Bellmar Apartments

3.7(428)✓ Google-verified

Residents report strong front-desk service and quick maintenance responses, with Valerie and Cam particularly praised for making people feel at home. However, lingering complaints about broken parts going unrepaired, unexpected post-move charges, and recent management friction cloud the experience for longer-term residents.

Garden Style (1-4 stories)Luxury

Skyline Farmers Market

#428

63

Skyline Farmers Market

3.7(392)✓ Google-verified

A downtown luxury complex that divides sharply. Residents and prospects consistently praise leasing staff like Stephanie, Stephanye, and Aymieka for patient, thorough tours. Maintenance crews (Chakiya, Louis, Jonathan, Angel, Luis) earn high marks for fast, professional repairs. The physical spaces impress: two-bedrooms with skyline views, resort pool, in-unit washers and fitness center draw people in. The reality changes once you move in. Recurring complaints span pest invasions (rats, mice), mold and moisture damage that persists despite remediation, broken security gates, and a property that has cycled through multiple management companies. Residents report unresolved maintenance spanning weeks, confusing move-out processes, aggressive deposit charges, and poor communication. One tenant filed a Dallas city complaint and received a violation. Safety concerns (theft, domestic disturbances) and lack of accountability stand out in longer-term reviews.

Luxury

Exchange 7272

#429

63

Exchange 7272

3.7(285)✓ Google-verified

Exchange 7272 divides sharply between satisfied long-term residents who praise responsive maintenance and helpful staff, and recent arrivals battling pest problems and feeling ignored by management. Reviewers describe roaches and rats as widespread and persistent, with several reporting that office staff dismissed these as non-emergencies despite health risks and requests for help going unanswered.

Luxury

Renaissance Gardens

#430

63

Renaissance Gardens

3.7(191)✓ Google-verified

Five-star reviewers consistently praise the office staff, particularly Nelly, Lilia, and Lila, for going above and beyond during move-in and ongoing support. Long-term residents note recent improvements under new management, with prompt work order fixes and responsive pest control. However, a significant portion report recurring roach and gnat infestations, receiving units in poor condition despite showings of clean ones, and minimal relief from treatment efforts, leaving some to exit rather than endure repeated hassles.

Luxury

Bexley at Left Bank

#431

63

Bexley at Left Bank

3.8(232)✓ Google-verified

Bexley at Left Bank polarizes residents sharply: newer arrivals and those needing routine maintenance praise the responsiveness of Erin and Josh, and enjoy the resort-style pool and fitness center. Long-term tenants report chronic frustration with major repairs (AC broken three times in six months, gates down for weeks or months), dismissive office staff, steep yearly rent hikes that far exceed market rates, and persistent cleanliness issues in common areas, with some units affected by water damage and mold from flooding incidents. The building's central amenities draw positive first impressions, but maintenance communication breaks down under significant problems: warranty work stalls, office staff ignore calls, and residents describe being left to self-advocate or file credit disputes. One prospective tenant was charged $3,500 and had credit damage after declining to move in due to hallway odors. Wall thinness, broken gates, and pest management are ongoing concerns that separate newcomer enthusiasm from long-term resident frustration.

Garden Style (1-4 stories)Luxury

AMLI Quadrangle

#432

63

AMLI Quadrangle

3.8(123)✓ Google-verifiedPublishes prices

Five-star reviews consistently praise the leasing team (Kelli, Jerry, Hannah, Ruby, Karl, Halle, Autumn Dodge) for smooth application processes and professionalism, plus the walkable Uptown location and dog-friendly amenities. One-star reviews document systemic problems: two elevators frequently down for weeks, cockroach infestations, faulty electronic locks with roughly 50% failure rates, mold and plumbing leaks, and management dismissing formal complaints. Long-term residents report mixed experiences; some had mostly positive stays over 2-3 years but note persistent elevator issues and aggressive annual rent increases (over 10%) without corresponding improvements. Staff responsiveness at lease-up contrasts sharply with poor communication on maintenance issues. Reviewers cite maintenance delays (AC repairs up to a week, elevator outages over a month), pool and roof closures without explanation, and mounting concerns about deferred upkeep. One detailed complaint alleges systematic removal of negative reviews and filed complaints with the BBB and Texas Attorney General over unresolved building defects.

Luxury

The Madison at Bishop Arts Apartments

#433

63

The Madison at Bishop Arts Apartments

4.0(62)✓ Google-verified

Staff and maintenance shine, with same-day repairs and approachable management genuinely handling tenant calls. The rooftop, walkable neighborhood, and rent price draw young professionals. However, parking is chronically packed, mold remediation was charged to tenants, and security deposits have languished for months without communication. The building lacks a gym, pool, or guest parking despite the price point for the area.

LuxuryAffordable Housing

The Palmer

#434

63

The Palmer

4.0(61)✓ Google-verified

The Palmer draws strong praise for its quieter boutique feel, attentive leasing staff including Brooke and Lilly, and pet-friendly grounds in Fort Worth's River District. However, one detailed account documents serious billing failures: unpaid deposits, erroneous rent charges sent to collections, and management's repeated failure to resolve the issue despite acknowledged errors and false claims of contact with debt collectors.

Affordable HousingLuxury

Landmark on Lovers Apartments

#435

63

Landmark on Lovers Apartments

3.7(179)✓ Google-verified

Strong loyalty from long-term residents who praise the leasing team (especially Chloe), maintenance crew (Zoran, Gabby, Brandon), and recent renovations to the pool and common areas. However, newer residents face serious problems: broken-in cars despite gated community promises, surprise move-out fees that some call unjustified, persistent roaches, broken elevators, and move-in units with faulty AC, damaged appliances, and plumbing issues. Management communication is inconsistent; responses to maintenance requests are reportedly fast for loyal residents but slow or incomplete for those with disputes over fees or conditions. The property delivers on luxury amenities and location but appears unable to deliver consistent follow-through on security, pest control, or property condition standards. Staff quality varies by department: leasing excels, maintenance responds quickly for routine issues, but management handles problems defensively rather than proactively.

Luxury

MAA North Hall

#436

63

MAA North Hall

3.8(144)✓ Google-verifiedPublishes prices

Staff like Edward, Peter, and Stephanie earn consistent five-star praise for maintenance speed and leasing help, and renovations drew positive attention. But occupants report persistent problems: unfinished move-ins, security gate failures leading to theft, elevator breakdowns, inadequate insulation letting in noise and pests, and front office phones that go unanswered. One tenant felt misled about location near construction and a busy street, and faced a late-cancellation fee without explanation.

Luxury

Taylor Farms Apartments

#437

63

Taylor Farms Apartments

3.8(138)✓ Google-verified

Long-term residents credit manager Maria and maintenance crews with keeping the complex orderly and responding quickly to repair requests, but a vocal subset reports weeks-long hot water outages, roach problems that persist despite cleaning, and weekly car break-ins that management reportedly does not address. Reviews split sharply between those who have stayed five to ten years and newer residents frustrated by infrastructure failures and crime.

Luxury

Historic Electric Building Apartments

#438

63

Historic Electric Building Apartments

3.9(113)✓ Google-verified

Staff greet tenants warmly, and leasing agents like Breanna and Rickey earn consistent praise for their patience. Behind that welcome lies frustration: elevators fail repeatedly, water service cuts occur, flooring lets smells and noise through, and cleaners struggle to keep pace with a near-100-year-old structure. The building's historic appeal masks aging systems and maintenance gaps that leave residents-especially those on upper floors-planning their exit.

Affordable HousingLuxury

Aero White Rock Apartments

#439

63

Aero White Rock Apartments

3.7(235)✓ Google-verified

Residents who have moved in praise the spacious floor plans, location near White Rock Lake, and staff responsiveness. Eli, Jenni, Jennifer, and Violet consistently help with applications and maintenance requests. Significant frustration centers on the locked pool despite being advertised, limited laundry room hours, dark exterior areas, and gaps between marketing claims and day-to-day access to amenities. A few one-star reviews flag serious issues: one detailed gunfire on the property and injury, another reported application fees kept without proper refund, and a prospect encountered a filthy model unit. Staff reputation stays strong, but amenity access and security concerns weigh heavily against the positive move-in experience.

Luxury

The Village Dakota

#440

63

The Village Dakota

3.9(78)✓ Google-verifiedPublishes prices

The Dakota attracts praise for spacious, clean units and helpful staff who fix problems quickly. But noise from early morning groundskeeping, security lapses leading to car and bike theft, rising rents, and disputed move-out fees dominate complaints. Light sleepers and those on tight budgets should look elsewhere.

LuxuryGarden Style (1-4 stories)

Valencia Plaza Apartments

#441

62

Valencia Plaza Apartments

4.3(29)✓ Google-verifiedPublishes prices

Strong staff attention from newer management (Meagan, Marco) has won over many tenants, who praise the quiet, spacious setting and willingness to help with accessibility needs. However, chronic AC failures and delayed work order responses plague some long-term residents, who report being hospitalized from heat and dismissive communication after multiple requests for fixes.

Luxury

Carmel Creekside Apartments

#442

62

Carmel Creekside Apartments

3.7(347)✓ Google-verifiedPublishes prices

Long-term residents express genuine affection for the community and staff warmth, particularly praising leasing coordinators Paige and Madison. However, systemic issues with air conditioning repairs, management responsiveness, safety incidents, and fee structures erode confidence, with several tenants citing weeks-long HVAC failures and feeling unheard by leadership. Most complaints center on maintenance delays and lack of accountability. Multiple reviewers report AC units at 80+ degrees for extended periods despite repair requests, roof leaks causing mold and water damage, and towing disputes. The complex also appears to face neighborhood safety challenges. Some satisfied residents feel trapped by affordability rather than enthusiasm.

Luxury

Eclipse Oak Lawn

#443

62

Eclipse Oak Lawn

4.1(19)✓ Google-verified

Most residents praise the current management team, particularly property managers Michelle Gutierrez and Cynthia Martinez, along with maintenance staff like Eddy and Victor. Staff respond quickly to requests and handle move-ins smoothly. However, some past residents reported serious maintenance failures including roof leaks, ceiling collapse, and ongoing pest problems that earlier management was slow to address.

Luxury

Caden Apartments

#444

62

Caden Apartments

3.7(273)✓ Google-verifiedPublishes prices

Front desk staff like Melanie and Tony earn consistent praise for friendliness and going the extra mile during leasing and problem-solving. However, reviewers report persistent pest issues, slow maintenance response from an undersized team, and complaints that urgent repairs like shower damage go unfixed for months.

Luxury

Renaissance at Preston Hollow

#445

62

Renaissance at Preston Hollow

3.7(149)✓ Google-verified

Renaissance at Preston Hollow holds a 3.7 rating across 149 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

Garden Style (1-4 stories)Luxury

Taylor Lofts at the Dallas Farmers Market

#446

62

Taylor Lofts at the Dallas Farmers Market

4.0(44)✓ Google-verified

Leasing and early experience often shine, with staff like Axam and Sam earning consistent praise for attentive, personal service. Yet longer-term residents report a troubling gap: maintenance requests languish, appliances arrive damaged or deteriorate without real fixes, and management struggles to respond to serious concerns. The neighborhood and building design are genuine strengths, but maintenance quality and accountability appear inconsistent, leaving some feeling misled after move-in promises fade.

LuxuryAffordable Housing

Lantower Midtown

#447

62

Lantower Midtown

3.8(136)✓ Google-verified

Lantower Midtown draws residents for its modern design and accessible location, with leasing staff consistently praised for responsiveness. However, persistent operational issues undercut the appeal: noise from thin walls and external amenities, ongoing pest problems, security gaps despite gated parking, and management's sluggish handling of both maintenance needs and resident complaints create frustration that outweighs the luxury finishes for many.

Luxury

Haskell Flats Apartments

#448

62

Haskell Flats Apartments

4.0(85)✓ Google-verified

Haskell Flats has swung dramatically based on management. Under previous ownership, residents praised Jessica and Yesenia for professional, attentive service and quick maintenance. Since Revival Management took over, the complex has deteriorated: trash festers in hallways, the gate breaks repeatedly, pest issues were ignored for months, and staff now ignore calls and emergency requests. The location near downtown remains attractive, but recent reviews paint a community in crisis. Current residents report faulty alarms beeping at night, no help during forced moves from infestation, and indifferent management. One tenant endured cockroaches for months before being transferred without moving assistance. Another documented broken gates left open to the parking lot, stolen packages, and staff who denied the existence of systems they had just installed.

Luxury

Eleven10 at Farmers Market Apartments

#449

62

Eleven10 at Farmers Market Apartments

3.7(295)✓ Google-verified

Tour guides and front-line staff earn consistent praise for warmth and professionalism, with residents reporting rapid maintenance response times. However, long-term residents describe serious problems: persistent pest infestations, non-functional security cameras and broken locks, units arriving mid-repair, and a pattern of withheld refunds and billing issues. The complex markets as luxury but charges higher fees than comparable properties while delivering unfinished units and unexpected move-out charges. Two distinct review populations emerge: tour-takers see friendly staff and nice finishes; residents report compounding maintenance gaps, security vulnerabilities that lead to car theft and break-ins, and management follow-through failures that contradict the staff's helpfulness. Pricing advantages mentioned early were offset by charges residents describe as excessive given the actual condition and services.

LuxuryAffordable Housing

The Drake White Rock

#450

62

The Drake White Rock

4.1(65)✓ Google-verified

Alex and Trent's leadership has transformed tenant morale in the past year, with residents praising their responsiveness, event planning, and hands-on care. Community atmosphere improved markedly under their management. However, long-standing infrastructure problems undermine the luxury positioning: sulfur-smelling water affects multiple units despite repeated reports; an elevator broke for weeks; the removed call-box left packages stranded outside and triggered thefts; and residents report widespread mold, old appliances, shared subpar internet, and power outages. Management marks work orders resolved without fixing underlying issues.

Luxury

Bell Lancaster Apartments

#451

62

Bell Lancaster Apartments

3.7(258)✓ Google-verified

Karen's consistent excellence as a leasing agent draws praise, and when maintenance responds it often moves quickly. But the complex struggles with the fundamentals: units arrive dirty, repairs drag on even for essentials like air conditioning, and move-out billing disputes upset departing residents. Management changes frequently, leaving tenants uncertain who to call. Common areas (parking garage, pool, trash zones) feel neglected. Staff warmth masks structural problems. One tenant documented a three-year pattern of temporary fixes instead of lasting repairs, leaked balcony doors with mold, understaffed grounds maintenance, and overflowing dumpsters. Another paid $800 in unexpected rent because a promised promotion was never applied. The property's "luxury" label conflicts sharply with what long-term residents actually experience.

Luxury

The Kimberly Apartments

#452

62

The Kimberly Apartments

3.7(239)✓ Google-verifiedPublishes prices

Staff like Karina and Stephanie consistently earn five-star praise for guiding renters through the lease and move-in process with genuine warmth. Maintenance teams Noe and Adan also win recognition for prompt repairs. The real divide is property condition: cheaper rent attracts budget-conscious tenants, but many report roach infestations, outdated finishes that don't match photos, and slow or missing pest control. A/C failures and parking hassles further frustrate residents, and emergency responsiveness appears inconsistent. One recent one-star review documents a three-day summer cooling outage during a holiday weekend. Renters who stay long-term (since 2016) describe it fondly; those expecting modern amenities for market-rate pricing find the gap between listing images and reality hard to overlook. Recent management changes (CAF takeover mentioned nine months ago) brought staff like district manager Ceann R. and brought praise for improved service. Yet pest control, unit cleanliness between tenants, and responsiveness to urgent repairs remain unresolved for vocal residents, suggesting inconsistent follow-through.

Luxury

Mayflower Apartments

#453

62

Mayflower Apartments

3.7(227)✓ Google-verified

New management has revived the property with visible upgrades: refreshed parking, better lighting, and improved office professionalism. Several residents praise the shift and value, though older reviews detail serious lapses. Persistent complaints span deposit theft, ignored noise violations, roach infestations, broken elevators, and poor security enforcement at pool and entry gates. Staff behavior splits sharply-some call specific agents exceptional, others describe rudeness. Safety concerns (a shooting, stairwell issues, pool contamination) emerged under prior leadership and warrant vigilance as operations stabilize. The 3.7-star rating reflects a genuine divide: five-star reviews celebrate recent turnaround efforts and rental rates, while one-star reviews document months or years of mismanagement, unresolved maintenance, and unrecovered deposits. This is a property in transition; current residents report progress, but legacy grievances and inconsistent enforcement remain red flags for renters prioritizing reliability and accountability.

LuxuryAffordable Housing

The Ace Apartment

#454

62

The Ace Apartment

3.7(218)✓ Google-verified

Ace draws residents for transit access and renovated finishes, but tenant experiences split sharply over service. Leasing staff inconsistency and maintenance delays frustrate many; AC control and disputed security deposits appear repeatedly. A handful praise individual staff and the location, yet the management's response pattern and contradictory information about specials and policies drive persistent dissatisfaction across income and veteran tenants alike.

Garden Style (1-4 stories)Affordable HousingLuxury

LENNOX WEST VILLAGE

#455

62

LENNOX WEST VILLAGE

3.4(111)✓ Google-verified

Residents consistently praise the leasing team, particularly Rebecca and Myra, for patient, attentive service and quick answers. The location in West Village draws praise for walkability and quietness. Recent renovations to common areas and a calendar of community events stand out. Staff names appear repeatedly across reviews, suggesting personalized attention matters here. One recent complaint flags elevator outages. Most other five-star reviewers mention clean grounds, pet facilities, and quality amenities like the pool and fitness center. The sharp rating split (55% five-star, 37% one/two-star) suggests strong experiences compete with operational or maintenance concerns.

LuxuryAffordable Housing

Hart House Apartments

#456

62

Hart House Apartments

3.8(110)✓ Google-verified

Maintenance repairs happen fast, with multiple residents praising technicians Ivan Santos and Manuel for quick, respectful work on A/C, plumbing, and ceiling issues. Office operations are the real problem: residents report hostile staff, payment processing errors despite proof of on-time payment, ignored maintenance requests over weeks, and near-total unresponsiveness to applications and inquiries. A dramatic gap between field work and management has emerged recently. The current office manager (named Gretel by one resident) generates friction; a previous female staff member was remembered fondly. Residents worry about billing correctness and whether requests will actually be logged, making everyday apartment living stressful despite solid maintenance performance.

Luxury

The Barton

#457

62

The Barton

4.0(48)✓ Google-verifiedPublishes prices

The Barton delivers strong on location and when staff connects with residents, but management transitions have created communication breakdowns that left some applicants without resolution for over a year. Lower Greenville's walkability and a dedicated parking garage are genuine draws; individual staff members like Kendall, Tyler, and Augustine earn consistent praise for responsiveness and maintenance speed. The gap between excellent individual staff and an office that doesn't answer phones or emails remains the core frustration.

Luxury

LaVita on Lovers Lane

#458

62

LaVita on Lovers Lane

3.6(207)✓ Google-verified

Five-year residents praise the office team, especially Elizabeth and manager Zayda, for solving problems quickly and treating requests with care. Yet reviewers who've stayed longer describe a complex in decline: roaches and black mold that persist despite repeated maintenance visits, parking so tight that some cars are towed unpredictably while permit violations go unchecked, and repairs (like a shower ceiling leak) that are started but never finished. The picture splits sharply between newer residents enjoying the location and amenities, and long-term tenants frustrated by unresolved maintenance and cleanliness lapses. Staff at the office handle leasing and billing errors competently, and maintenance technician Manny earns specific praise for careful work. The dog park and fitness center appeal to pet owners. But the core tension is real: management responds well to complaints yet structural problems (roaches, mold, parking pressure) seem to linger or return, suggesting either understaffing, aging infrastructure, or both.

Luxury

Park Lane Apartments

#459

62

Park Lane Apartments

3.3(56)✓ Google-verifiedPublishes prices

Long-term residents consistently report a calm, well-maintained complex with attentive management and fast maintenance turnaround. The location near everyday amenities and spacious floor plans keep most tenants satisfied enough to renew leases; fair pricing and a respectful atmosphere drive the bulk of five-star reviews. One recurring complaint flags hallway odors linked to neighbor activity, though this appears isolated. The management team's recent shift toward friendliness and responsiveness has bolstered tenant retention and goodwill among newer residents.

Luxury

Skyline Trinity

#460

62

Skyline Trinity

3.7(305)✓ Google-verified

Some residents praise the location, Trinity Trail access, and staff like Tyann, Haleigh, and Sherry for warmth and quick fixes. Many others report persistent filth in hallways and garages, with dog waste left uncleaned for weeks. Garage gates frequently jam and have damaged cars; trash pickup is erratic despite fees charged. Management has cycled through at least five companies since opening, leaving underlying problems unresolved: mold, sewage smells, broken amenities, and a blue-painted hallway coating that sticks to shoes. The property opened in 2019 as a newer luxury building. Maintenance staff earn consistent praise for speed, but the leasing office and regional management are criticized for dismissive communication and inaction on serious concerns. Residents who value the location and price report satisfaction, but those expecting standard upkeep for a premium apartment have left frustrated.

Luxury

The Kelley at Samuels Avenue

#461

62

The Kelley at Samuels Avenue

3.6(252)✓ Google-verified

Residents and recent visitors consistently praise the leasing staff by name-Sheree, Ingrid, Omar, Vanessa-for warm, attentive tours and a genuine effort to match units to individual needs. The infinity pool, river views, downtown location, and high-end finishes draw strong approval, and maintenance (Berto noted) responds within hours to requests. However, a cluster of application-stage complaints reveals significant operational friction. Multiple guests report being encouraged to apply and pay deposits for units later deemed unavailable, refunds withheld for weeks or months, and vague or defensive responses when challenged. One family reported being told access was confirmed, driving 350 miles to relocate, then having their application terminated without explanation and police called on them for seeking answers. Staff distraction and privacy breaches during the application process also surface.

Luxury

Ardan Apartments

#462

62

Ardan Apartments

3.6(224)✓ Google-verified

Maintenance staff like Henry, Michael, and Yugo earn consistent praise for speed and friendliness, and the concierge team is repeatedly called the best in Dallas. But infrastructure problems undermine the luxury positioning: elevators break nearly daily, the sauna and steam room lack proper cleaning, a reviewer found buckets left for over a week during leak damage, and mold appears in common areas and AC vents.

Luxury

Axis Kessler Park

#463

62

Axis Kessler Park

3.6(194)✓ Google-verified

Residents and prospects describe a split experience. Some praise the modern units and highlight staff like Tina and Robertina for genuine help and smooth leasing, while others praise organized events and friendly neighbors. However, a substantial portion report serious issues: roach infestations in move-in-ready units, staff rudeness (particularly from an employee named Norma), poor apartment condition at turnover, slow or incomplete maintenance repairs, and deposit disputes without clear communication. New residents report arriving to apartments with broken fixtures, dirty carpets, and pest problems that suggest inadequate turnover cleaning and inspection standards. Move-in experience and ongoing maintenance are the weak points. While some staff members stand out as helpful and the community itself has potential, systemic issues with unit preparation and management responsiveness appear to persist, creating a stark contrast between the modern aesthetic and the lived experience.

LuxuryAffordable Housing

The Village Cliffs

#464

62 low data

The Village Cliffs

4.1(23)✓ Google-verifiedPublishes prices

Most residents find the Cliffs a welcoming, well-run community with fast maintenance responses and strong amenities. One recent review flagged serious concerns about how management handled persistent noise complaints and security protocols.

Luxury

Bryan Flats

#465

62

Bryan Flats

4.2(16)✓ Google-verified

Residents praise Alicia, the leasing manager, for her authenticity and willingness to solve problems, and note the building is clean with convenient shared spaces. However, some report slow maintenance, poor soundproofing, street parking frustrations, and billing confusion. Location near West 7th and West Magnolia appeals to those valuing urban walkability over quiet isolation.

Luxury

Zeke Apartments

#466

61

Zeke Apartments

3.7(524)✓ Google-verifiedPublishes prices

Maintenance staff-particularly José and David-stand out for quick, respectful service and same-day repairs. Yet move-in condition and ongoing maintenance problems remain a friction point. Several residents reported white paint residue, broken fixtures, plumbing failures, and pest activity. At $1,900/month, this disconnect between staff quality and unit upkeep leaves the complex polarized: two-thirds of recent reviews praise the maintenance team's professionalism, while a vocal minority see these issues as deal-breakers for the price. The business advertises up to 6 weeks free rent and lists pet-friendly and accessibility features on their website.

LuxuryGarden Style (1-4 stories)

Highland Park Apartments LLC

#467

61

Highland Park Apartments LLC

3.8(167)✓ Google-verified

Highland Park offers inexpensive units but suffers from inconsistent management quality. Strong praise centers on individual managers like Nicki Fritz and Luna when present, but reviews reveal widespread complaints about unresponsive staff, deposit refusal, slow repairs, predatory towing, crime, and poor maintenance. The experience appears highly dependent on which manager handles your unit.

Luxury

Madison Point

#468

61

Madison Point

3.9(110)✓ Google-verified

Residents and prospects experience strong inconsistency at Madison Point. Some staff, including Assistant Manager Dorothy Golden, deliver warm, thorough service that earns five-star praise. However, multiple visitors report coldness, dismissiveness, and judgment from front-desk personnel. Office hours slip, packages languish, and security issues-including a vehicle theft within camera range-go unresolved. The 3.9 rating reflects this scatter: strong loyalty when staff excel, sharp frustration when they do not.

Luxury

The Epic

#469

61 low data

The Epic

4.1(29)✓ Google-verified

The Epic draws regular praise for its design, art, and mixed-use appeal, though one recent complaint about transport service and inadequate directions to a tenant's moved vendor raises questions about on-site logistics and staff attentiveness.

Luxury

Mylo Apartment Homes

#470

61

Mylo Apartment Homes

3.6(438)✓ Google-verifiedPublishes prices

Mylo draws strong praise for its office team and individual maintenance staff members like Jason, Kyle, and Rick, who residents say respond quickly to repair requests. Nancy, Susan, and others are frequently mentioned for warm, helpful service during the leasing process. However, a consistent and vocal group reports serious maintenance gaps: AC units that stay broken for months, water leaks blamed on residents rather than investigated, and pest control scheduled weekly but never arriving. The valet trash service, charged at $30 monthly, draws repeated complaints for leaving cardboard boxes and debris at dumpsters. For prospective residents, the split between five-star and one-star reviews (60% versus 32%) reflects a stark divide. Those who interact positively with staff find the community welcoming and peaceful. Those dealing with maintenance or pest issues report months-long unresolved problems, minimal follow-up on work orders, and frustration that complaints are not taken seriously.

Senior & 55+ LivingLuxuryGarden Style (1-4 stories)

Parc at White Rock Apartments

#471

61

Parc at White Rock Apartments

3.7(171)✓ Google-verified

Staff members like Eduardo (maintenance) and Kiley (leasing) earn consistent praise for responsiveness and care; the location near White Rock Lake and downtown access, clean common areas, and modern units draw residents. However, chronic mechanical failures (elevators, garage doors), inadequate pest control, and front desk inconsistency undercut satisfaction. Some residents report ongoing mold issues masked by repainting, and restrictions like limited visitor passes add friction.

Affordable HousingLuxury

Belclaire Apartments

#472

61

Belclaire Apartments

3.7(423)✓ Google-verified

Reviewers report split experiences. Many praise the SMU Boulevard location, modern spaces, and staff warmth; several named Samantha and Mahogany for genuine care. However, systematic complaints dominate: maintenance backlogs stretch months, office staff feel dismissive of repair requests, elevators fail for weeks, walls transmit noise from nearby bars, roaches return despite pest service, and billing errors linger unresolved. High rent compounds frustration when basic repairs stall or appear cosmetic. Best suited to those prioritizing location over maintenance responsiveness.

Luxury

LTV Tower

#473

61

LTV Tower

3.8(77)✓ Google-verified

Short-term guests consistently praise the views, location, and amenities, though multiple long-term residents report pest infestations, unresponsive management, and cleanliness problems that contradict the building's polished appearance. The gap between photos and actual unit condition, combined with undisclosed fees, is a major frustration for renters expecting luxury standards.

LuxuryAffordable Housing

The Continental at Mercantile Place

#474

61

The Continental at Mercantile Place

3.3(162)✓ Google-verified

Five-star reviews consistently highlight staff responsiveness, with tenants naming Isaiah, Tyler, and Christy for going above and beyond on maintenance and leasing questions. The building feels welcoming with regular resident events and clean, well-kept grounds. However, some residents worry about building security: front and back doors remain unlocked during all hours, creating safety concerns for families. One reviewer also noted that advertised amenities like the rooftop terrace were not as accessible as promised on the website.

Luxury

Residences at Eastland

#475

61 low data

Residences at Eastland

3.7(115)✓ Google-verified

Residences at Eastland draws praise for location and cleanliness, but divided on management consistency. Some residents report friendly staff handling accommodations well; others cite office non-responsiveness and complaints about selective parking enforcement favoring management over residents.

Affordable HousingLuxury

Bishop Flats

#476

61

Bishop Flats

4.0(58)✓ Google-verifiedPublishes prices

Bishop Flats wins praise for its modern finishes, walkable Bishop Arts location, and friendly leasing staff who handle move-ins smoothly. Residents value the smaller complex feel and community events. However, serious cracks emerge in maintenance and management: emergency repairs after hours go unanswered, routine fixes drag weeks, water damage and mold have recurred, and unexpected fees pile up. Leadership accountability is weak, with named staff pushing blame onto residents instead of fixing problems themselves.

Luxury

Magnolia at Lakewood Apartments

#477

61

Magnolia at Lakewood Apartments

3.9(54)✓ Google-verified

Amanda and Brittany have built strong resident loyalty through hands-on leasing and genuine care, with many tenants staying multiple years and praising quick issue resolution. The quiet, walkable Lakewood location and in-unit amenities (washer/dryer, pool) appeal to long-term residents, but a documented roach crisis in 2022-23 and recurring parking lot thefts-sometimes linked to gate maintenance delays-undercut the premium positioning and have driven early lease terminations.

Luxury

The Trail Lakes Apartments

#478

61

The Trail Lakes Apartments

4.6(14)✓ Google-verified

Most residents love the clean, quiet grounds and especially Amanda, the property manager, whom they credit with making the place stand out. Recent management changes have triggered concerns about inconsistent monthly charges and misleading specials, leading at least one tenant to break their lease.

Luxury

The Cambridge at Bishop Ridge Apartments

#479

61

The Cambridge at Bishop Ridge Apartments

4.4(11)✓ Google-verifiedPublishes prices

Brand-new apartments with modern finishes and flexible layouts draw strong praise, especially from reviewers working remotely or seeking downtown proximity. The leasing team, particularly Maya and Gloria, receives consistent credit for patient, attentive guidance. However, recent residents note communication gaps during move-in, and a few flag the pricing as steep for North Oak Cliff. One long-term concern: construction blocked promised skyline views. The complex offers studios, one- and two-bedroom units with in-unit washers, rooftop terraces, a fire pit lounge, and accepts Section 8 vouchers and pets. Leasing staff tend to shape the early experience more than the property itself, and management transparency has been a weak point for some tenants.

LuxuryAffordable Housing

The Adelphi

#480

61

The Adelphi

3.7(181)✓ Google-verified

Staff like Trenton and Maria draw consistent praise for going out of their way to help residents and handle problems quickly, and recent management has brought community events and better upkeep. But the building struggles with responsiveness: maintenance drags on despite repeated calls, AC units fail to cool properly, hallways have trash and water damage, and noise from short-term rentals disrupts sleep. The leasing office is a sore point-applications sit unapproved for weeks, screening errors have led to mistaken eviction claims, and disability accommodation requests have been handled dismissively rather than professionally. For long-term residents who connect with the right staff members, The Adelphi feels like a tight community in a walkable Design District location. But prospective tenants should expect friction getting in the door, and once inside, be prepared to follow up hard on maintenance issues and noise complaints.

Luxury

Soho Apartments

#481

61

Soho Apartments

3.8(85)✓ Google-verified

Soho delivers well-finished units in a quiet, walkable location, and residents consistently praise leasing staff like Tabria, Joslyn, and Felicia for attentiveness during the application and move-in process. Management responsiveness deteriorates significantly after staff turnover; the current Cirrus Property Group regime faces widespread complaints of unresolved maintenance emergencies (flooding left untreated for days, underground parking entirely unlit), repeated car thefts and break-ins, neglected grounds, and phones that go unanswered during scheduled tours.

Luxury

Cityscape Park Apartments

#482

61

Cityscape Park Apartments

4.0(49)✓ Google-verified

Staff like Jasmine, Melanie, and John earn consistent praise for responsiveness and care, and units stay clean with maintenance handling requests quickly when staffing allows. Recent complaints center on inflated pricing for small, poorly insulated units where neighbor noise and smoke seep through shared air ducts, combined with spotty phone access and one stretched-thin maintenance person struggling to keep up with repair backlogs.

Luxury

2100 Moser Apartments

#483

61

2100 Moser Apartments

4.3(36)✓ Google-verified

Under previous management (Magnolia), residents consistently praised the leasing team, maintenance responsiveness, and walkable location. Since Revival took over, safety has collapsed with multiple car break-ins and ransacking, no security patrols, and management gone silent on urgent issues. Long-time residents are leaving over the stark management shift.

Luxury

The Henderson

#484

61

The Henderson

3.6(269)✓ Google-verified

Linda and select maintenance staff (Ryan, Noel) earn strong praise for responsiveness and genuine care; some residents moved in on shortened timelines after management intervention. However, deep structural problems persist: water damage and mold from failing fire suppression systems, widespread pest infiltration, broken gates and elevators, and clogged trash areas reflect years of underinvestment and multiple ownership changes. Multiple reviews describe noisy neighbors, missing window screens, and icy deposit-to-collections practices. Staff professionalism splits sharply: highly praised in some interactions, described as rude or dismissive in others. The property, originally built around 1998, became 51% RAD-owned in 2019 with promises of capital improvements that have not materialized. Residents report management prioritizing occupancy over long-term upkeep. One long-term resident noted recent improvements under the current maintenance team (over 12 months in place), but structural issues (2021 freeze damage, ceiling leaks affecting multiple units, inadequate drainage) continue unresolved.

Affordable HousingLuxury

Bahama Glen Apartments

#485

61

Bahama Glen Apartments

3.6(220)✓ Google-verified

Five-star reviews praise the leasing staff (especially Alex and Dulce) and quick maintenance response when contacted; long-term residents report a clean, peaceful community. However, multiple one-star reviews cite persistent roaches, mold problems that reoccur after repairs, air conditioning failures in heat, and billing surprises months after move-out. The property presents well on tours but struggles with follow-through on pest control and structural maintenance.

Luxury

Burnett Lofts

#486

61

Burnett Lofts

3.6(118)✓ Google-verifiedPublishes prices

Recent management changes have turned this downtown luxury loft into a community many residents trust and recommend. Staff like Kayla and Derrick respond to maintenance emergencies at 1am and handle issues before residents complain, though persistent parking garage security failures continue to frustrate tenants. The location near Sundance Square and Burnett Park appeals to downtown professionals and pet owners. Complaints center on the gate's recurring failures allowing vehicle theft attempts, and confusion over promotional rent discounts that reviewers felt misrepresented online pricing.

Luxury

Highland Park Apartments

#487

61

Highland Park Apartments

3.7(94)✓ Google-verified

Leasing staff like Kenda, Perla, and Daisy earn consistent praise for professionalism and patience; several tenants credit them with smooth move-ins and welcoming first impressions. The quiet Fort Worth location and spacious units appeal to families and long-term renters, and maintenance responds well when engaged. However, multiple reviews describe severe delays in addressing maintenance requests, unresolved pest infestations, mold from water damage, and charges tenants dispute at move-out. The property is aging, and responsiveness varies sharply by staff member.

Luxury

The Village Lakes

#488

61

The Village Lakes

3.8(64)✓ Google-verifiedPublishes prices

New residents praise the scenic lake setting, responsive maintenance, and attentive staff, but long-term renters report mounting frustration with aging apartments that break down weekly, inconsistent grounds upkeep, and rising rents for outdated construction. The location within the Village offers nearby shops and restaurants, yet tenants describe deteriorating landscaping and persistent pet waste issues that management struggles to address.

Garden Style (1-4 stories)Luxury

Shady Oaks Manor Apartments

#489

61

Shady Oaks Manor Apartments

3.8(41)✓ Google-verified

Staff named Ana and Tony earn consistent praise for responsiveness and genuine care, particularly with rent support and maintenance. The community appeals to seniors rebuilding their lives and long-term residents who value the peaceful setting. Parking lot deterioration and one-bedroom costs around $1,346 are points of friction; some residents wish for more exercise equipment despite the wellness program.

Senior & 55+ LivingAffordable HousingLuxury

Woodhill Apartments

#490

60

Woodhill Apartments

4.0(85)✓ Google-verified

Woodhill draws praise for attentive office staff and clean units, attracting residents who value quiet living. Long-term tenants highlight peacefulness and pet accommodation. However, significant maintenance gaps emerge: pest problems persist despite complaints, aging equipment breaks frequently, and management's response to noise violations and parking issues falls short of expectations. The complex suits those prioritising stable, tranquil housing but demands tolerance for dated infrastructure and management limitations.

Luxury

Oak & Ellum

#491

60

Oak & Ellum

3.6(215)✓ Google-verifiedPublishes prices

Pam and the leasing team earn consistent praise for their warmth and responsiveness during move-in, and maintenance handles small requests quickly. Beyond that, residents report a complex in decline: filthy hallways plagued by pet accidents and stains, a broken elevator out for over a year, no working security cameras, and repeated car thefts that management has never addressed. Several long-term residents left frustrated by surprise fees (Fetch, trash service) tacked to rent and security deposit deductions that seemed designed to avoid refunds. The location near Deep Ellum and the yard space appeal to some, but the gap between leasing's promises and what day-to-day living delivers is wide. Multiple residents call out management's silence and refusal to engage when complaints escalate. One was denied the manager's contact details when asking questions; another waited nearly three months for a security deposit return. The affordable rent and quick maintenance response to small repairs keep a few satisfied, but the pattern of serious safety, cleanliness, and communication failures dominates recent feedback. This is not the luxury experience the category name suggests.

Luxury

Sansom Pointe Senior

#492

60

Sansom Pointe Senior

3.8(98)✓ Google-verified

Staff like Sabrina earn consistent praise for warmth and responsiveness, and the rent fits tight budgets for the square footage offered. Community events draw residents, and amenities such as the fitness center appeal. However, severe operational problems undermine living conditions: roaches are reported in hallways and inside units, smoking (cigarette and marijuana) infiltrates apartments despite a non-smoking policy, elevators break down regularly, and management is accused of dismissing tenant concerns rather than fixing them. Crime incidents and poor grounds upkeep round out a pattern of neglect.

Senior & 55+ LivingAffordable HousingLuxury

Everly Plaza

#493

60 low data

Everly Plaza

4.5(17)✓ Google-verified

Most recent guests praise the quiet atmosphere and manager Tammy's welcoming approach, though one family reported severe issues including bedbugs, hallway drug dealing, package theft, and unresponsive staff. The complex's age and management consistency appear to vary between reviewers' timeframes.

Senior & 55+ LivingAffordable HousingLuxury

Treehaus

#494

60 low data

Treehaus

4.4(16)✓ Google-verifiedPublishes prices

Most residents love Treehaus for its distinctive loft design, abundant windows, and attentive staff. One longer-term resident cited persistent build-quality problems and inconsistent management responses, though recent reviews suggest improvements have been made.

LuxuryGarden Style (1-4 stories)

Magnolia at Inwood Village Apartments

#495

60 low data

Magnolia at Inwood Village Apartments

4.5(13)✓ Google-verified

Most residents praise the location, modern finishes, and staff attentiveness, with leasing team members like Emma and Sydney specifically noted for helpfulness. A severe complaint about flea infestation and management's refusal to act properly colors the otherwise strong record, raising questions about pest control accountability.

Luxury

Metro 404 Apartments

#496

60

Metro 404 Apartments

3.7(134)✓ Google-verified

Ten months ago, new management and maintenance arrived, triggering immediate relief among long-term tenants who saw work orders cleared and grounds cleaned daily. The shift is real but incomplete: recent reviews from the past three months report unresponsive offices, unpaid rent payment portals, sudden rent hikes without notice, bathrooms that stay broken for months, widespread roaches and mold, and units that feel cramped and misrepresented online compared to what reviewers signed up for.

Luxury

Maxwell Apartments

#497

60

Maxwell Apartments

3.6(347)✓ Google-verifiedPublishes prices

Maxwell attracts strong praise for certain staff members (Alice, Veronica, Ruben, Fernando) who handle leasing and move-ins with genuine care, and residents who stay long-term often credit maintenance for showing up. But the business operates inconsistently: billing errors lead to collections; emergency AC requests go unanswered for hours; office staff attitudes vary wildly between helpful and dismissive; and fee disputes leave first-time renters out hundreds of dollars with no clear path to resolution. The gap between best-case and worst-case experiences here is enormous. Recent moves hint at trouble. When property management changed, maintenance response times fell from same-day to a week. Residents report safety hazards ignored (balcony damage), pest control added as a fee that never materializes, and an AI chatbot replacing human judgment on complex tenant issues. Leasing quality stays good, but operations lag.

Luxury

The Barcelona On Chisholm Trail

#498

60

The Barcelona On Chisholm Trail

3.6(341)✓ Google-verifiedPublishes prices

Shay, the leasing agent, earns consistent praise for patience, professionalism, and genuine care during the move-in process. Most residents who mention her strongly recommend the complex based on her work alone. However, satisfaction collapses once residents move in: maintenance requests languish for months without follow-up, pest problems persist despite treatment, plumbing leaks go unrepaired, and office staff become difficult to reach. Security lapses (broken gate, homeless trespassing) and service failures (missing hot water, closed pool all summer) compound the frustration. The newer management transition has not yet resolved these systemic response problems, leaving many feeling neglected despite paying rent. Staff turnover in the leasing department has been severe, and Shay now carries an outsized burden managing resident expectations and complaints that maintenance should be handling. The complex's grounds and tree-lined setting appeal to some, but the gap between the welcoming move-in experience and the ongoing operational failures has fractured trust among longer-term residents. Catalyst Multifamily Management (the regional operator) eventually cancelled at least one disputed charge after formal escalation, suggesting systemic billing and communication breakdowns reach beyond the property itself.

Luxury

Overton Park Apartments

#499

60

Overton Park Apartments

3.3(267)✓ Google-verified

Leasing staff earn genuine praise for speed and professionalism, with Diana and Jonathan named repeatedly in positive reviews. However, significant maintenance issues shadow the experience: multiple residents report repeated water shutoffs, burst pipes, apartment flooding, and pest problems including rats and roaches despite rent near $1,500 monthly. The gap between promised "remodeled" units and what tenants received appears to be a core pain point. One tenant documented their condition issues with photos and videos, citing appliances described as substandard and makeshift countertop coverings rather than legitimate remodeling. When repairs occur, they tend to lag. Management concessions suggest ongoing complaints are acknowledged internally, yet the complexity remains: some residents describe the property as quiet and well-maintained, while others face recurring infrastructure failures.

Luxury

McCart Apartments

#500

60

McCart Apartments

3.9(71)✓ Google-verified

Residents consistently praise the leasing agent Audrey for patience and professionalism, but experience is heavily shadowed by infrastructure failures. Plumbing leaks recur across units, maintenance delays stretch for weeks, and mold spots get painted over rather than fixed. Laundry machines stay broken for months. The gap between website photos and actual unit condition, combined with charges for pre-existing damage, fuels frustration over the rent paid.

Affordable HousingLuxury

Last updated 2026-09-16