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Luxury High-Rise Apartments in Dallas

Luxury High-Rise Living in DFW Metroplex

Dallas has no shortage of towers promising skyline views and a doorman, but "luxury high-rise" covers a wide range once you get past the marketing photos. We track 309 buildings in this category, from Uptown and Victory Park towers with private club rooms and full-time concierge staff, to newer high-rises in the Design District and Downtown that lean on smart-home tech and resort-style pools instead of old-school white-glove service. Some buildings are true full-service properties with valet, on-site dining, and 24-hour front desk coverage. Others use "luxury" more loosely to describe finish quality (quartz counters, wide-plank flooring, floor-to-ceiling glass) without the staffing to match.

Before you tour, decide which of those actually matters to you, since rent premiums for a staffed lobby or a rooftop pool with skyline views can run several hundred dollars a month over a comparable unit without those amenities. Worth checking on any visit: how the building handles package volume and security, whether the gym and pool get crowded at peak hours, actual sound insulation between units (ask to hear it, not just read about it), parking cost and availability, and how responsive the management office is to a maintenance request before you sign anything.

Our scoring weighs amenities, service level, unit finishes, location, and verified resident feedback rather than just a building's marketing copy. See how we calculate it on the methodology page, or skip straight to the ranked guide to Dallas's best apartment complexes to compare specific buildings.

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All luxury high-rise apartments in Dallas, ranked by score and relevance

We found 309 businesses offering luxury high-rise apartments in Dallas; 306 met the criteria for the scored directory. The order weighs each business's overall score by how much of its reviewed work is luxury high-rise apartments, so a lower-scored specialist can rank above a higher-scored generalist.

Selene Luxury Residences
#1
89

Selene Luxury Residences

4.9(181)✓ Google-verified

Residents consistently report exceptional service from a staff that remembers names and priorities. Management responds within hours, and the building is cleaned daily-lobby, hallways, elevator floors, carpets all spotless. Luxury touches matter here: hardwood floors, stone countertops, stainless steel, rooftop pool with cabanas, valet parking, concierge available around the clock. One resident noted waiting months for touch-up paint despite promises, but this is isolated. Community events (movie nights with red carpets, happy hours, pet spotlights) cultivate genuine camaraderie. Newcomers to Dallas often choose Selene after their first tour, citing staff like Lakeiha Strain and Jenea White as decisive factors. Location in Uptown puts residents within walking distance of restaurants, shops, and nightlife.

Luxury High-Rise Apartments
Bell Katy Trail Apartments
#2
87

Bell Katy Trail Apartments

4.6(340)✓ Google-verified

Residents consistently praise the staff warmth and responsiveness, naming Shannon, Jesse, Andrew, and Maria as standouts who make the leasing and move-in process smooth and welcoming. The location near the Katy Trail and nearby entertainment, combined with well-kept amenities and regular community events, creates a vibrant, connected experience that draws strong word-of-mouth loyalty. Reviewers highlight how staff tour the space in a way that feels informative rather than rushed, and maintenance keeps the building visibly cared for. The on-site pet park and pool draw regular use, and gated parking adds peace of mind for residents.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Residence at the Oaks Apartments
#3
86

Residence at the Oaks Apartments

4.8(147)✓ Google-verifiedPublishes prices

Residents experience a tight-knit, actively managed community where staff-especially manager Sandy Martin-treat seniors as family. Amenities like the 9-hole golf course, pool, and fitness center combined with quick repairs and regular social events create both independence and belonging, at prices starting $1,125/month for 1-bedroom units.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
Treymore at Cityplace Apartments
#4
85

Treymore at Cityplace Apartments

4.6(337)✓ Google-verified

Residents consistently praise the maintenance crew, particularly Marcelo and Alberto, for speed and respect. Management (Carrie Williams, Londonn, Lyn, Percy) handle problems decisively, even after-hours emergencies. One review flagged neighborhood concerns, though the property's 4.6 rating across 337 reviews and 87% five-star spread suggest strong overall satisfaction. Staff dedication and problem-solving stand out as defining strengths.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Windsor on White Rock Lake Apartments
#5
84

Windsor on White Rock Lake Apartments

4.6(201)✓ Google-verifiedPublishes prices

Staff and management set this community apart, with leasing agents like Jazzy, Shelley, and Brendon praised for warmth and responsiveness during tours and move-in. Once residents settle in, courtesy officers and maintenance teams respond quickly to requests, and the community culture emphasizes long-term resident relationships and gathering events. The lakeside setting near White Rock Lake trails and luxury amenities (resort pool, yoga studio, dog park, coworking space) attract families and active professionals. One recent complaint flagged slow office response to calls and emails, though the overwhelming pattern is of attentive staff and safe, well-maintained grounds.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments

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SKYE Isle
#6
84

SKYE Isle

4.4(433)✓ Google-verifiedPublishes prices

Staff members Melibeth, Juan, and the broader office team consistently earn praise for helping residents find apartments and settling in smoothly. Residents report reliable maintenance, clean common areas, and a welcoming atmosphere that makes many stay for years. Maintenance responds quickly to requests and follows resident instructions closely. The leasing office and management create an environment where people feel genuinely supported, not just processed. Amenities like the pool and landscaped grounds add to a comfortable living experience.

Luxury High-Rise Apartments
The Drakestone Apartments
#7
84

The Drakestone Apartments

4.5(273)✓ Google-verified

Living at the Drakestone puts residents in downtown Dallas's most walkable pocket, steps from Deep Ellum and major venues. Staff and leasing team earn consistent praise for speed and professionalism, while the 100-year-old building's exposed brick and loft layouts attract people seeking character over cookie-cutter comfort.

Luxury High-Rise Apartments
Bell Knox District Apartments
#8
84

Bell Knox District Apartments

4.4(233)✓ Google-verified

Residents consistently highlight the maintenance team as exceptional: knowledgeable, efficient, and willing to explain work while going beyond basic requests. Leasing staff including Jonathan, Jesse Tavares, and Maria Cante earn repeated praise for patience, friendliness, and thorough guidance during tours. Move-in goes smoothly, maintenance requests are fielded within a day, and staff from the leasing office to grounds keep the complex clean and welcoming. Residents with years of tenure report sustained quality, and named technicians like Alex, Juan Urzua, and Alexander have earned individual commendation for prompt service and personable problem-solving.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
The Gentry on M Streets
#9
83

The Gentry on M Streets

4.7(213)✓ Google-verifiedPublishes prices

Staff go above and beyond, from emergency AC help to daily recognition of residents. Maintenance requests land fast, usually within 24 hours. The property sits in a charming, walkable neighborhood with a boutique vibe and strong pool amenities. Two serious complaints stand out: a past resident reported roaches, disputed damage charges, and entry without notice; another alleged aggressive management tactics. The overwhelming majority of reviewers call it home-like and rank it among the best in the area. Tiffany and Amber appear consistently across positive reviews as the engine of the place. Pet owners see clear perks: dog park, private yards, and office treats. Lower Greenville's proximity to SMU, Mockingbird Station, and the Katy Trail appeals to younger tenants and bike commuters. The intimate size lets residents actually know neighbors.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Lakewood Flats
#10
83

Lakewood Flats

4.6(316)✓ Google-verified

Residents consistently highlight fast maintenance response (often same-day or next-morning), a calm setting near White Rock Lake, and staff like Dwayne Carey and Brittany Hawley who make people feel welcomed. Many stay for years. The 1-star review flags a livelier, social vibe with late-night activity and marijuana smoke; that reviewer felt management dismissed concerns rather than taking initiative. Management communication could be sharper, though maintenance personnel remain reliable. Parking enforcement is strict while neighbor disturbances sometimes receive less priority.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Nove at Knox
#11
83

Nove at Knox

4.6(239)✓ Google-verified

Most residents praise the leasing team's personal attention and the concierge's helpfulness, with named staff like Alyx, Evan, and Marcus earning repeated commendation for going beyond standard service. The location near Katy Trail and Trader Joe's, pet amenities, and frequent resident events create a strong sense of community, though management responsiveness varies. One persistent complaint surfaces from a neighbor about fire alarms sounding multiple times weekly at irregular hours, including overnight. Some residents have noted past concerns about integrity and responsiveness, though recent reviews suggest management is addressing these openly. Fees occasionally exceed expectations, but staff work to resolve billing disputes.

Luxury High-Rise Apartments
MAA Uptown Village
#12
82

MAA Uptown Village

4.3(347)✓ Google-verifiedPublishes prices

Residents consistently praise the staff's responsiveness and professionalism, with multiple reviewers naming managers like Vic Gardner, Jessica, Chelsea, and Jennifer as standouts who go beyond expectations. The maintenance team earns particular recognition for handling repairs quickly and correctly on the first attempt. The location in Uptown offers easy walking access to shops and restaurants, and the community feels clean and well-maintained. Reviewers cite the courtyard design, tree-lined streets providing shade, and pools as physical highlights. Long-term residents report strong continuity in service quality, suggesting stable management practices.

Luxury High-Rise Apartments
Hanover Preston Hollow
#13
82

Hanover Preston Hollow

4.8(101)✓ Google-verified

Residents consistently praise the building's pristine condition and the standout responsiveness of staff, especially maintenance supervisor John and leasing manager Eneida. A year-in, tenants report few maintenance issues, excellent city views, and a quiet location near Highland Park. The main caveat is a compact pool that fills up on busy weekends and pricing that ranks high against nearby luxury options.

Luxury High-Rise Apartments
MAA Heights
#14
82

MAA Heights

4.3(204)✓ Google-verifiedPublishes prices

Residents and prospects consistently describe fast, same-day maintenance and leasing staff who remember their names and follow through on promises. The property sits in a walkable Uptown neighborhood with pools, fitness centers, and smart home amenities that justify the price tag. Staff like Alfredo, Kyera, Deborah, and Madison handle maintenance requests and tours with genuine care rather than going through motions. New renters highlight transparent pricing, no surprise fees, and willingness to work around tight timelines or special needs. The overall tone is gratitude mixed with relief that a luxury property actually delivers on its claims.

Luxury High-Rise Apartments
Oaks Trinity
#15
82

Oaks Trinity

4.7(107)✓ Google-verified

Reviewers consistently praise the leasing team, especially Martha, Sonia, Monica, and Edna, for moving them through applications smoothly and answering questions thoroughly. Staff stay upbeat under pressure, maintenance responds in minutes, and residents feel safe in the quiet community near Bishop Arts. Amenities like the pool, gym, dog park, and in-unit laundry matter to renters here. The main friction is parking: spots fill up, non-residents park without consequence, and management emails rules but rarely tows. Long-term residents (three to five years) return to praise the neighborhood and management's genuine care. Lease approvals typically take a week. The property has a gated back lot for residents but street parking sometimes needed. Air-conditioned halls let neighbors' conversations carry occasionally, though reviewers call it minor. New residents get welcome notes and packages on move-in.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Ross + Peak Apartments
#16
82

Ross + Peak Apartments

4.5(446)✓ Google-verified

Residents consistently praise the staff by name-Clyde handles tours with energy, Ema goes beyond hours, and maintenance (Arturo, Adrian) responds within the hour even on holidays. Units feel bright and modern with updated finishes, and the pool and gym are always clean. However, package theft has been a documented problem since March 2026 with no visible management action. Residents also report pet waste in hallways and common areas, and some express unease about the surrounding neighborhood. The location brings trade-offs: convenient to highways and dining, but proximity to homeless services and street-level activity is a real concern for safety-conscious renters.

Luxury High-Rise Apartments
Arrive on University
#17
81

Arrive on University

4.6(334)✓ Google-verified

Most residents praise the friendly staff, especially leasing consultants Ben, Adonai, Ashley, and Christian, along with smooth move-ins and a quiet community feel. Units are clean and well-maintained, the pool is a draw, and management responds quickly to resident concerns. One vocal negative review flags serious issues: disputed security deposit deductions for carpet damage (with photos contradicting claims), a broken dishwasher left unfixed, trash pickup well after posted hours, and mailroom theft despite cameras. The reviewer felt dismissed when requesting proof.

Senior & 55+ LivingLuxury High-Rise Apartments
Digit 1919
#18
81

Digit 1919

4.6(137)✓ Google-verified

Residents and tour-takers consistently praise the leasing staff, especially Yvette and Tammy, for making them feel genuinely welcomed, and maintenance crew member José for closing work orders fast. The dog wash and pet-friendly setup get specific love, as does the absence of bugs. Staff absences create friction for some residents seeking help. The complex itself feels quiet inside and is well-kept, though stairwells need attention. Location in Cedar Crest offers highway access but comes with South Dallas noise and construction delays into downtown. A long-term resident notes the neighborhood sits between gentrified blocks and rougher blocks, so visiting the area matters before deciding.

Luxury High-Rise Apartments
South Side on Lamar
#19
81

South Side on Lamar

4.6(444)✓ Google-verified

Residents consistently praise fast maintenance and warm, available staff-David in leasing and the concierge team earn repeated mention for going beyond the job. Daily cleaning, regular community events, and quiet floors attract longer-term renters. The ownership change to Lantower triggered frustration: some cite unresolved security deposits and ghosting on refund inquiries, while newer tenants report positive improvements under Andrea, Jason, and Prince. Visitor parking and pool closure timing are frequent pain points, as is resident-caused pet odor.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Luxia Swiss Avenue Apartments
#20
81

Luxia Swiss Avenue Apartments

4.4(446)✓ Google-verified

Residents consistently praise the leasing and maintenance teams, particularly Francisco, Juan, Louis, and Kaitlyn, whose personal care sets the place apart. Modern finishes, well-kept grounds, responsive same-day repairs, and thoughtful touches like handwritten cards and pug towels create a sense of belonging. Weed smell in shared spaces and surrounding area safety after dark are real friction points that weigh against the experience. The complex delivers on its urban position in Old East Dallas with clean pools, fitness centers, and regular landscaping. Longer-term residents renew leases citing the maintenance duo and promise of accurate tour statements. Noise or neighboring issues are absent from feedback, and pest control appears active.

Luxury High-Rise Apartments
Nolen Grand Apartments
#21
81

Nolen Grand Apartments

4.5(193)✓ Google-verified

Most residents praise the friendly staff, clean grounds, and peaceful setting, with many calling maintenance responsive to requests. However, a handful report serious maintenance failures-broken toilets left unfixed, damaged kitchen floors not replaced-and one flagged a gap in trash service specifically for seniors, which management has not addressed.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
The Taylor
#22
81

The Taylor

4.4(185)✓ Google-verified

From the moment visitors step into The Taylor, they encounter staff who treat apartment hunting as relationship-building rather than transactional paperwork. Sara, Dakarai, Ajai, Rebecca, and Denni show up across reviews as genuinely invested in helping people find homes and maintaining them well, even contacting residents after they leave Dallas. The property itself delivers: newly renovated common areas, clean units, modern finishes, and a location in Uptown that reviewers repeatedly call prime. Maintenance requests are handled promptly. The main friction point is limited walk-in availability, which caught at least one prospective tenant off guard.

Luxury High-Rise Apartments
The Mondello
#23
81

The Mondello

4.5(88)✓ Google-verified

Staff at The Mondello, particularly Jessica and Vee, earn consistent praise for patience, quick responses, and genuine care during tours, applications, and move-ins. Management handles paperwork carefully and coordinates events residents enjoy; the complex itself stays clean and well-kept. Leasing team helps people in Spanish, accommodates same-day walk-ins, and stays late when needed. Maintenance handles installations promptly. Reviewers feel the transition into senior living here is handled with both professionalism and warmth, making the experience low-stress.

Senior & 55+ LivingLuxury High-Rise Apartments
The Oliver Dallas
#24
81

The Oliver Dallas

4.8(71)✓ Google-verifiedPublishes prices

The Oliver earns strong marks for responsive leasing and maintenance teams who solve problems quickly. Amy, Zoe, and Megan stand out for personal attention during the rental process. The new building, modern finishes, and Uptown location near West Village appeal to relocating professionals. One applicant reported that management accepted a deposit without stating upfront that their medical situation would disqualify them, then refused a refund after denial.

Luxury High-Rise Apartments
Trend Design District
#25
81

Trend Design District

4.2(409)✓ Google-verifiedPublishes prices

Residents consistently highlight the maintenance team's speed and professionalism, with Saul receiving repeated recognition for fixing problems on the first visit and responding promptly to requests. Staff including Alondra, Artesia, and Kayla also earn praise for attentive leasing and management support. New management has driven visible improvements, and renters describe the community as quiet and well-maintained. The combination of quick fixes, friendly faces at the office, and active maintenance support creates a living experience residents feel genuinely cared for.

Luxury High-Rise Apartments
The Katy Victory Park
#26
81

The Katy Victory Park

4.5(338)✓ Google-verified

The Katy delivers the luxury amenities and views residents expect, with a concierge team and maintenance crew that genuinely respond to requests. The weak spot is consistency: leasing staff shine during tours but several residents report unresponsiveness and dismissiveness after signing the lease, and common areas can get rowdy with music and drinking at the pool.

Luxury High-Rise Apartments
ArtHaus 2828
#27
81

ArtHaus 2828

4.8(182)✓ Google-verifiedPublishes prices

Residents consistently praise the property's upscale finishes, particularly gas ranges and kitchen islands with wine coolers, and credit the management team-especially Yeta and Diana-with responsiveness and genuine care. The boutique atmosphere, monthly resident events, and dog park draw repeat praise. However, a significant security concern overshadows the experience: a current resident reports multiple car thefts from the parking garage over six months with no visible management response, broken gates, and no resident notification. While the vast majority of reviews are positive, this unaddressed safety issue represents a material risk for those with vehicles and raises questions about transparency.

Luxury High-Rise Apartments
The Herschel
#28
80

The Herschel

4.8(92)✓ Google-verifiedPublishes prices

Most residents and tour visitors describe a well-maintained, beautifully located building staffed by genuinely helpful people. Leasing tours are relaxed and informative; maintenance staff like Bobby and Christopher respond quickly to repair requests. The Highland Park location is consistently cited as a major draw. One recent review flagged a management transition that has reportedly degraded the experience: a failed fire inspection left unresolved, reduced accessibility of management, and slipping upkeep of common areas like the pool and landscaping. That same reviewer noted a lack of formal resident communication about the fire watch situation, raising safety and maintenance concerns.

Luxury High-Rise Apartments
400 North Ervay
#29
80

400 North Ervay

4.7(83)✓ Google-verifiedPublishes prices

Residents consistently praise Alexis Jones (leasing manager) and Ross (maintenance) for exceptional responsiveness and care. The historic downtown building itself earns high marks for cleanliness, quiet soundproofing, and proximity to arts, restaurants, and entertainment. One prospective tenant reported difficulty rescheduling a tour, but this is outweighed by strong ongoing resident satisfaction.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Terrace at Southern Oaks
#30
80

Terrace at Southern Oaks

4.7(111)✓ Google-verified

Most residents and vendors encounter responsive, skilled staff who handle leasing quickly and create a sense of belonging. Jocelyn, Carmen, Joseline, and Arnelia stand out for patience and going beyond what was asked. The property hosts well-attended community events like the recent back-to-school drive, and units arrive in good condition. A critical one-star review flagged that management handled rent hardship with coldness, delayed pool opening due to permit issues, limited amenity access to office hours, and conducted a fire inspection without resident notice. The reviewer separately praised the office team for their understanding, but questioned security responsiveness and communication gaps under current management.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Innova Apartments
#31
80

Innova Apartments

4.5(465)✓ Google-verified

Innova leasing staff earn consistent praise for knowledge, speed, and genuine friendliness; tours and applications flow smoothly. Maintenance responds quickly to most requests, and the Old East Dallas setting draws renters looking for urban convenience near Downtown and Deep Ellum. However, first-floor units report serious roach problems, ongoing exterior construction creates daily noise for some residents, and parking security has deteriorated with car theft and unauthorized vehicles. WiFi is building-controlled with no personal reset option, a real issue for remote workers. These structural concerns matter more than staff excellence when you are living there long-term.

Luxury High-Rise Apartments
Ventana Ridge Apartments
#32
80

Ventana Ridge Apartments

4.2(263)✓ Google-verified

Staff consistency drives strong satisfaction here. Luis, Tahlia, and Andy field requests promptly and treat residents as people, not transactions. Tenants credit the newer management team with visible improvements in maintenance responsiveness and availability. One long-time resident praised the shift in atmosphere over five years; another noted work orders completed within days. The property holds residents who stay for years. Maintenance responds quickly to requests (gym access, apartment repairs, emergency calls). The front office stays staffed and familiar. Pricing details are absent from reviews, but the leasing process moved fast for recent movers, including same-week tours and move-ins. No systemic complaints emerge from this batch of reviews.

Luxury High-Rise ApartmentsGarden Style & Suburban Communities
Alto Highland Park
#33
80

Alto Highland Park

4.7(141)✓ Google-verifiedPublishes prices

Maintenance staff, particularly Justin, Brandon, and Jose, consistently earn five-star praise for speed and professionalism. Leasing managers Mattie and Sutton make the application and move-in process smooth. However, the property suffers from deferred maintenance: broken outdoor lights, malfunctioning HVAC, cracked caulking, and aging windows. Three management changes in 18 months have created instability. One long-term tenant reported bike thefts from the "secure" garage, ineffective pest control despite monthly fees, and a property directly under Lovefield flight paths (6am to 11pm daily). The complex appeals to renters who prioritize staff attentiveness and location over building condition. New management (Portico as of late 2024) shows promise in responsiveness. Reserve carefully if aging systems or noise sensitivity are concerns.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Victory Place
#34
80

Victory Place

4.3(354)✓ Google-verified

Residents speak warmly of a staff-driven experience where concierge and maintenance handle requests the same day and go beyond the job. Maggie, Tony, Alicia, and Yesenia are named repeatedly for attentiveness and warmth. One reviewer noted that new guest caps in common areas dampened community life, though they rated the property five stars overall for location, service, and responsiveness. Victory Place attracts long-term tenants who value proximity to Victory Park and downtown. The team resolves issues quickly (garbage disposal same day, frequent furniture and facility help). Guest experiences, whether residents or visitors, center on personal attention from staff who remember faces and anticipate needs.

Luxury High-Rise Apartments
The Village Dallas
#35
80

The Village Dallas

4.3(1217)✓ Google-verifiedPublishes prices

Residents consistently praise the staff's friendliness and maintenance speed, plus the resort-style amenities, landscaped grounds with lakes, and dog park. Several reviewers highlight McKenna and Chrissy by name for their service. A few flag noise from parties and one reports a refunded application fee dispute.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Cortland M-Line
#36
80

Cortland M-Line

4.4(211)✓ Google-verifiedPublishes prices

Staff excellence defines this high-rise. Chris, Shamyah, Alaina, and the concierge team (Isaiah, Maya) earn repeated praise for genuine attentiveness during tours and resident support. The building itself impresses: clean, well-maintained, with standout skyline views and convenient Uptown access via trolley. One serious complaint surfaces about a trapped pet and unresponsive management, though the broader team receives consistent approval for handling day-to-day concerns fairly quickly. Living here hinges on two things: you get what you pay for in terms of staff care and location, but expect slow elevators and rooftop hours that disappoint. Residents renew leases despite price increases, suggesting the experience outweighs the cost. Maintenance resolves issues promptly, and the building feels safe.

Luxury High-Rise Apartments
Harvest Lofts at the Dallas Farmers Market
#37
79

Harvest Lofts at the Dallas Farmers Market

4.7(208)✓ Google-verified

Most residents praise Sam, Axam, and the maintenance crew for responsive, friendly service and smooth move-ins. Units are well-maintained and the Farmers Market location offers constant activity and dining. Weekend crowds and garage parking are busy. However, two long-term residents reported serious problems: extended repair delays (balcony renovation 2.5 months, window replacement 6 months), unaddressed mold concerns, and one roach infestation that management handled poorly with traps and delays. Staff professionalism splits between the leasing and maintenance teams versus front desk interactions some felt dismissive.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
LTD West Commerce
#38
79

LTD West Commerce

4.3(576)✓ Google-verified

Leasing tours set a welcoming tone through staff like Gabby, Angie, and Laura, who reviewers describe as patient and informative. The property itself draws consistent praise for cleanliness, modern finishes, and amenities including the resort pool and sky lounge. Maintenance requests close within 48 hours. However, multiple residents report serious safety incidents (shootings, robberies) in the complex that outweigh the community programming and responsive office team for some. Strengths extend to farmer markets and neighborhood watch collaboration, creating resident engagement beyond typical amenities. Long-term residents stress the genuine care from staff and the sense of belonging. Yet potential tenants with families should weigh location risk heavily against the strong on-site experience.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Vista
#39
79

The Vista

4.7(134)✓ Google-verified

Staff go the extra mile: maintenance arrives fast and finishes the job right, leasing agents answer questions thoroughly and follow up, and management handles issues professionally. Marcus in maintenance earns consistent praise for friendliness and attentiveness; Ashley, Ryan, and Sheridan earn similar recognition on the leasing and management side. The building itself delivers: thick walls keep units quiet, hardwood floors and ceiling height feel spacious, and the rooftop pool offers real downtown views. Victory Park location puts dining, theaters, and the American Airlines Center within walking distance. Downsides are minor-guest parking runs tight, the pool is small despite its views, and units lack the newest finishes compared to recent builds.

Luxury High-Rise Apartments
Villa Santa Maria Apartments
#40
79

Villa Santa Maria Apartments

4.6(54)✓ Google-verifiedPublishes prices

Residents over a decade here speak of a transformed community since 2021, with Areli's management now hosting monthly activities that bring neighbors together. Staff like Jessica, Emilio, and cook Dave address daily needs with genuine care; the facility is clean, quiet, and explicitly set up for seniors seeking affordability and social connection. Prices range $1,209 to $1,597 per month depending on floor plan. The business operates a business center and laundry, and welcomes pets. HUD assistance is available for qualified applicants, making this a genuine affordable option rather than a luxury alternative.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
The Willow
#41
79

The Willow

4.5(155)✓ Google-verifiedPublishes prices

Move-in is smooth and staff-particularly Andre, Claire, and Dominique-are known for being attentive and professional. Residents praise the modern finishes, location near Deep Ellum, quiet pocket setting, and maintained grounds; maintenance responds same-day. One critical review flags persistent gate failures, hallway odors from smoking, and unenforced quiet hours that undermine the luxury feel.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Remi Apartments
#42
79

Remi Apartments

4.2(379)✓ Google-verified

Remi earns strong marks for friendly, attentive staff who handle emergencies quickly and foster a real community feel. Spacious apartments with modern finishes and reliable maintenance round out the experience, though ongoing renovations occasionally create noise.

Luxury High-Rise Apartments
The Beckley on Trinity Apartments
#43
79

The Beckley on Trinity Apartments

4.4(273)✓ Google-verified

Residents consistently praise the staff, maintenance turnaround, and clean community atmosphere. The leasing team, particularly Kaili, Heaven, and Kaylee, earns repeated recognition for knowledge and care during tours and move-in. Concerns centre on billing transparency and post-lease management accountability. New management has improved community events and maintenance, but some longer-term residents report responsiveness gaps and unexplained charges that require vigilance each billing cycle.

Luxury High-Rise Apartments
The Case Bldg
#44
79

The Case Bldg

4.4(249)✓ Google-verified

Residents praise the leasing team by name-Dami, Melissa, and Bre stand out for responsiveness and warmth-and report same-day maintenance fixes. Finishes are modern (stainless steel, quartz, custom cabinetry) and the location near Baylor Hospital, restaurants, and art galleries resonates with tenants. However, chronic elevator failures across four years raise safety and ADA concerns for elderly and post-transplant residents, and noise from neighbors and the surrounding Deep Ellum district is a recurring friction point for some. Staff professionalism and building design partly offset these issues. Amenities like the gym, pool, and co-working lounge receive consistent praise. The building attracts a diverse mix, from remote professionals to medical recovery patients, though the expense and soundproofing gaps leave price-conscious or quiet-seeking renters second-guessing the fit.

Luxury High-Rise Apartments
Riviera at West Village Apartments
#45
79

Riviera at West Village Apartments

4.2(149)✓ Google-verified

Long-term residents and first-time visitors consistently praise the staff's warmth and attentiveness, naming Luke, Wes, Jessica, Byron, and Juan as standouts who go beyond typical service. The location in West Village puts everything from restaurants to shopping within walking distance, and maintenance requests get handled fast.

Luxury High-Rise Apartments
Notre Dame Court
#46
79

Notre Dame Court

4.5(72)✓ Google-verified

Staff Carmen Arana, Dora Rios, and Teo earn repeated praise for responsiveness and genuine care; residents describe a safe, peaceful setting. Community events, cultural celebrations, and consistent maintenance create a welcoming atmosphere where seniors feel valued and at home.

Senior & 55+ LivingLuxury High-Rise Apartments
2811 Maple
#47
79

2811 Maple

4.6(70)✓ Google-verified

Staff at 2811 Maple earn genuine praise for personal attention and responsiveness. Sonya Camarillo, Joni Leduox, Alyssa, LaToya, and the concierge team show up as names reviewers trust and return for. The building draws consistent compliments for its design, amenities (pool deck, fitness studio), and cleanliness, with the Katy Trail location a draw for residents. One dissenting voice flagged interior finishes as rushed and cheap relative to the asking price. Most residents report loving their apartments and planning to stay, while agents and realtors credit the leasing team with making the process stress-free and "effortless." Management culture-weekly team meetings and aligned procedures across departments-emerges as an operational strength.

Luxury High-Rise Apartments
MAA McKinney Avenue
#48
78

MAA McKinney Avenue

4.3(269)✓ Google-verifiedPublishes prices

Most residents praise the leasing team's friendliness and responsiveness, naming staff like Alexandra Zavala, Vic Gardner, and Kyera Burks for thoughtful service during move-in and lease issues. The maintenance crew (Charles, Gary, Donte, Frank, Juan, Gerardo, Mante, and Peter) is frequently cited as quick, professional, and helpful with emergency calls. Smart home controls and the Uptown location near West Village and the Katy Trail draw consistent approval. A smaller group reports frustrations: unexplained changes to resident profiles affecting parking and mail access, a persistent parking shortage despite recent system updates, and one resident's experience with post-move-out billing errors that landed on their credit report without notice. The office stops responding once a resident leaves, one reviewer observed. For most, those issues are outweighed by staff quality and location value.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Miro Apartments
#49
78

Miro Apartments

4.3(161)✓ Google-verifiedPublishes prices

Five years of tenants consistently cite Miro's staff as the reason they stay. Patty, Stephanie, Monica, Salvador, and Jose handle service requests the same day and remember residents by name. The building earns praise for cleanliness, working amenities (pool, gym, grills), and walkable access to downtown dining and bars within steps. The one complaint surfaces a serious concern: a staff member's dismissive treatment of a prospective resident. Most residents report feeling safe and valued; one explicitly left feeling disrespected and unwelcome. The property shines operationally, but consistency in courtesy matters when renters are considering a five-year commitment.

Luxury High-Rise Apartments
Tonti Lakeside Apartments
#50
78

Tonti Lakeside Apartments

4.3(198)✓ Google-verifiedPublishes prices

Residents consistently praise the responsiveness of maintenance and the genuinely friendly management team, particularly Gloria. The community feels quiet and well-maintained, with convenient access to nearby retailers and schools. One prospective tenant flagged a refund miscommunication during the application process, and isolated reports mention pest problems, suggesting deposit terms and maintenance issues warrant clarification before signing.

Luxury High-Rise Apartments
The Southwestern
#51
78

The Southwestern

4.2(269)✓ Google-verified

Staff like Tamara, Brandon, and George drive strong resident satisfaction through patient guidance during tours, move-ins, and problem-solving. The location near UT Southwestern Medical Center and the care taken to communicate throughout the leasing process set this community apart, though pool maintenance has slipped compared to prior years. Residents highlight friendly interactions across leasing and maintenance teams, with move-in coordination and local recommendations cited frequently. The property maintains grounds and enforces community standards, yet a handful of reviews note that customer service can feel rushed at times, and one long-term resident flagged declining pool upkeep.

Luxury High-Rise ApartmentsGarden Style & Suburban Communities
Dallas Urby
#52
77

Dallas Urby

4.6(214)✓ Google-verified

Urby delivers a compelling social experience and attentive front desk service in a beautifully designed, walkable location, earning strong loyalty from residents who value the gym, events, and Meteor Cafe. However, building systems are failing: HVAC breakdowns persist for months, water damage and potential mold are spreading across units, and management struggles to respond transparently when crises occur. Named staff members Kennedy and Jaz earn specific praise for going above and beyond. Maintenance technician Joe was noted for quick, clean work. Yet residents report feeling dismissed when raising structural concerns, encountering AI phone systems, and facing unresolved billing errors on security deposits. The building's newness has not prevented systematic infrastructure problems.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Fairmount at Oak Lawn Apartments
#53
77

The Fairmount at Oak Lawn Apartments

4.6(390)✓ Google-verified

Leasing consultants Asia and Tamira earn consistent praise for patient, personalized service. The maintenance crew responds quickly and fixes problems right. However, a shift in management from Cortland to RPM a year ago brought billing disputes (residents report surprise fees appearing monthly), mounting security problems (multiple car break-ins on the parking garage floors with no action), and infrastructure failures (broken elevators, gate malfunctions). Long-term residents describe the location as beautiful but the value proposition collapsing under higher rent and deteriorating service. Units themselves remain attractive, and the grounds stay clean. The tension is stark: tour with a leasing consultant and you get a five-star experience; stay past 12 months and navigate escalating fees, unresponsive management, and safety worries that make the premium price hard to defend.

Luxury High-Rise Apartments
Cortland at West Village
#54
77

Cortland at West Village

4.7(142)✓ Google-verifiedPublishes prices

Edward and the maintenance team earn consistent praise for fast, attentive repairs, and several residents highlight the cleanliness of the property and the warm greeting style of leasing staff like Georgia and Sara. However, recent complaints expose deeper cracks: an AC that has failed twice in six months, a fire alarm cycling for hours, a front desk frequently unstaffed, and a more serious issue involving a resident owed over $3,400 in deposit refunds three months after move-out, well beyond Texas law's 30-day window. The luxury positioning rings hollow against these operational gaps. While the unit finishes and Uptown location appeal, and maintenance responds quickly once a ticket is filed, management appears stretched or indifferent on the back end. A lawyer's involvement over deposits and the pattern of missed basics suggest this property is outgrowing its current systems.

Luxury High-Rise Apartments
Mariposa at Western Heights
#55
77

Mariposa at Western Heights

4.7(73)✓ Google-verified

Residents consistently praise the cleanliness, staff warmth (especially Rosie and Laura), and responsive maintenance from Hank. The 55+ community attracts long-term residents who feel welcomed from application through move-in. A vocal minority flag security gaps at the main door and gate, occasional unprofessional interactions with management, and frustration with unresponsive corporate handling of complaints. One applicant delayed signing elsewhere while waiting for units that weren't ready during opening phases.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
AMLI Fountain Place
#56
77

AMLI Fountain Place

4.3(294)✓ Google-verifiedPublishes prices

Residents consistently praise the building's luxury finishes, spacious floor plans, and premium amenities like the sky lounge and resort-style pool. Staff standouts Jerry, Halle, Skip, and Shanda earn repeated recognition for going beyond typical support, though parking reliability and elevator speed vary by time. Early management issues have improved noticeably over time. A handful of one-star reviews cite chronic elevator problems, unexpected move-out fees totaling thousands, and confusion when applying with self-employment income. New applicants should confirm screening requirements upfront and verify office hours before visiting. The 24-hour maintenance guarantee mentioned by residents shows confidence in current operations, though past complaints suggest a gap between the building's physical appeal and operational consistency.

Luxury High-Rise Apartments
Griffis Oak Lawn
#57
76

Griffis Oak Lawn

4.3(217)✓ Google-verifiedPublishes prices

Most residents praise the property for feeling secure and well-maintained, with maintenance responding quickly to requests and staff like Jaylan and Lyn consistently earning recognition. The amenities, especially the pool and fitness center, are well-kept, and the location near Oak Lawn bars offers urban convenience while the complex itself stays quiet. However, recent move-out disputes center on unexplained cleaning charges exceeding $800 and unresponsive management when residents question bills. Some report ongoing elevator breakdowns, vehicle break-ins, and a dog park often left unattended by pet owners, suggesting management struggles with follow-through on enforcement and communication outside leasing.

Luxury High-Rise ApartmentsGarden Style & Suburban Communities
Residences at Park District
#58
76

Residences at Park District

4.6(73)✓ Google-verified

Staff and management at this Uptown luxury high-rise earn consistent praise for remembering residents by name and resolving problems promptly. The building itself draws repeat compliments for spotless common areas, sleek finishes, and commanding skyline views; tours and leasing consultations are handled with what reviewers describe as resort-level professionalism. Guests flag the rent as steep and location as hemmed in by the highway and park. A handful report sharp interactions with security or entry staff, though these stand apart from the overwhelming majority experience. Long-term residents express strong loyalty and lease-renewal intent. Detail is limited; we lack specifics on floor plans, amenities, or lease terms.

Luxury High-Rise Apartments
The Christopher
#59
76

The Christopher

4.2(198)✓ Google-verifiedPublishes prices

Long-term residents consistently praise The Christopher's staff, who remember names and handle maintenance requests within hours. The building stands out for its location above a grocery store with walkable restaurant access, resort-style pool, private resident bar, and a concierge who enhances daily life. Staff members Trinity, Brittany, Ahmad, and Dan earn frequent specific mention. However, elevator breakdowns lasting months without compensation or clear timelines frustrate some residents. Deposit disputes and opaque lease-break penalties have soured departing residents' experiences. Move-in coordination feels exceptionally smooth, with staff sending photos to remote prospects and managing logistics end-to-end. Maintenance teams pressure-wash common areas and replant landscaping regularly. One resident after a year compared this building favorably to other high-rises across Uptown and Victory Park. A second resident flagged unexpectedly high costs tied to lease cancellation and deposit clawback despite hiring cleaners and leaving no damage.

Luxury High-Rise Apartments
The Marquis of State Thomas
#60
76

The Marquis of State Thomas

4.7(126)✓ Google-verified

Residents consistently praise the walkable Uptown location and the responsiveness of maintenance staff, with many describing the community as safe and welcoming. However, recent complaints signal a sharp decline since management changed: elevators remain down for weeks, fire alarms malfunction during rain, fruit fly infestations persist, and residents report leasing staff becoming unreachable. Older residents note the property once hosted community events; those have vanished along with consistent communication and amenity upkeep. Staff like Joshua, Bradley, Kannin, and Allie are named repeatedly for genuine care and accommodation. The grounds and pool remain attractive. Yet the shift in property management has eroded resident confidence. Long-term residents specifically lament loss of the sense of community that once justified the premium price.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Slate at Cole Apartments
#61
76

Slate at Cole Apartments

4.4(97)✓ Google-verified

Over a decade-long tenure, many residents describe Slate at Cole as a stable, welcoming community in a prime Knox-Henderson location near the Katy Trail. Staff like Tyler and Virginia earn consistent praise for solving problems quickly and making newcomers feel at home within days. A vocal minority reports serious infrastructure issues: mold testing positive above toilets, daily millipede invasions on lower floors, and extended elevator downtime. One long-term resident noted a sharp decline after management changed, though recent 5-star reviews suggest the current team has restored confidence.

Luxury High-Rise Apartments
Marquis at Texas Street
#62
76

Marquis at Texas Street

4.2(236)✓ Google-verified

Residents consistently praise Marquis at Texas Street for its standout maintenance team, quick repairs, and proximity to downtown Dallas. Staff like Selvin, Carlos, Kannin, Taylor, Nikki and Jordan are named repeatedly for going above and beyond. Some note street noise from buses and loud cars, plus nearby safety incidents; a few wish parking weren't charged separately.

Luxury High-Rise Apartments
Cirque Residences
#63
76

Cirque Residences

4.5(472)✓ Google-verified

Leasing tours leave strong first impressions, especially through staff like Kamaria Hancock and Laura, who handle applications smoothly and display genuine care. The property itself offers large units, stylish finishes, and a heated rooftop pool that attracted many residents. However, operational problems undercut the experience: elevators malfunction routinely, maintenance backlog stretches weeks, gates remain broken for months enabling car thefts, and mold issues were ignored rather than fixed. One long-term resident noted management became unresponsive under recent leadership, though frontline concierge and maintenance crews earn consistent praise.

Luxury High-Rise Apartments
Cortland Farmers Market
#64
76

Cortland Farmers Market

4.2(209)✓ Google-verifiedPublishes prices

Residents and touring guests consistently praise the leasing team for patience and genuine attentiveness. The building itself stands out for cleanliness and modern finishes; maintenance responds promptly to repair requests. Staff members like Keila, Genesis, Georgia, and Jeff earn repeated recognition by name for going beyond standard service, even referring prospects to other Cortland properties when availability didn't fit. However, the management side lags. Multiple residents report difficulty reaching the office, unexplained fees applied months later, and slow refund processing. False fire alarms early in 2024 were handled without explanation. These gaps sit awkwardly alongside the strong front-desk experience, suggesting leasing and management operate in different lanes.

Luxury High-Rise Apartments
The Crosby
#65
75

The Crosby

4.4(294)✓ Google-verifiedPublishes prices

Most residents and visiting agents praise The Crosby's leasing team, especially Jeremy, America, and Fatima, plus consistent property cleanliness and speedy maintenance fixes. Staff go out of their way to welcome new residents and handle issues professionally. The complex falters on climate control (AC outages reported multiple times) and security: residents have experienced package theft, car damage in the garage, and property management's failure to share camera footage or investigate fully. One long-term resident notes the property has declined from its earlier luxury standard, with more frequent closures and lingering odors in common areas.

Luxury High-Rise Apartments
The Montrose on Fitzhugh
#66
75

The Montrose on Fitzhugh

4.3(129)✓ Google-verifiedPublishes prices

Israel and the maintenance team define the living experience here, with residents repeatedly praising quick fixes and genuine care. The leasing staff (Corey, Britt, Amy, Brittney, Alma, Tyler, Rosie) earn consistent recognition for friendliness and problem-solving. Recent management transition brought higher rents and community fees tied to ongoing upgrades (washers/dryers, pool, landscaping, keypads). Location near Katy Trail and Knox Henderson, plus a quiet, safe community, attract long-term residents despite concerns about pricing. Staff turnover remains minimal.

Luxury High-Rise Apartments
East Quarter Residences
#67
75

East Quarter Residences

4.2(326)✓ Google-verifiedPublishes prices

Residents and prospects consistently praise the leasing team-Alexis, Rod, Jaqueline, and others-for responsive, personalized service that eased both the tour and move-in process. The building itself impresses with modern finishes, rooftop pool, resident bar, and downtown views; several residents plan to renew leases. Behind the 4.2 rating sit recurring friction points: security lapses (floors accessible without key cards), parking garage breakdowns coupled with invasive tow stickers, and trash chute backups that pile garbage into common areas. A handful report incomplete maintenance touch-ups. These operational gaps contrast sharply with the warm leasing experience. Management professionalism divides opinion; while some found staff respect and communication solid, others called the company "very disrespectful" and unprofessional for the price point. The armed pool security and weekend wristband restrictions also drew criticism as priorities misaligned with basics like trash service.

Luxury High-Rise Apartments
Uptown by Onni
#68
75

Uptown by Onni

4.5(215)✓ Google-verified

The concierge team consistently earns genuine affection from residents, with staff like Sam, Hana, Joey, and Alex specifically named for their warmth and quick problem-solving. The building's Uptown location puts restaurants, Katy Trail, and Klyde Warren Park at your door, and newer units feature quality finishes. The cloud: since Onni took over, basic building systems have deteriorated significantly. One elevator has been down over a month, the garage door was stuck open for weeks creating security gaps, water has smelled like sewage, and hallway maintenance has declined noticeably. Residents feel management prioritizes new tenant acquisition over existing resident care. Management's lease renewal process has frustrated tenants through slow communication and rate surprises that contradicted earlier offers. While the concierge and maintenance staff visibly care, management's responsiveness remains a sore point. The amenities are there and the location is hard to beat, but maintenance reliability and direct tenant communication feel like open wounds right now.

Luxury High-Rise Apartments
555 Ross Apartments
#69
75

555 Ross Apartments

4.2(245)✓ Google-verified

Strong resident loyalty stems from Adrian, Marie, and Melissa's attentive leasing office work and quick maintenance response. The West End location draws professionals who prize walkability and the rooftop pool's city views. Move-out procedures have left some feeling nickeled-and-dimed for minor pet and wear damage. Security concerns (missing hallway cameras, package theft) and building systems issues (frequent fire alarms, AC failures) surface in recent reviews but feel outnumbered by praise.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
San Mateo Forest
#70
75

San Mateo Forest

4.4(101)✓ Google-verified

Most residents praise the quick, personable leasing process and reliably fast maintenance response. The property sits in a quiet area near parks, appeals to pet owners, and staff (particularly Carolina) earn consistent mention for warmth and helpfulness. Vehicle theft and vandalism recur in complaints, along with isolated reports of staff misconduct and thin soundproofing; these are offset by the majority experience of calm, well-kept grounds.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Marquis on Gaston
#71
75

Marquis on Gaston

4.4(445)✓ Google-verified

Marquis on Gaston draws strong praise for its leasing team, particularly Autumn and Mike, and for rapid maintenance response. Amenities shine, and the Old East Dallas location delivers walkability and gated access. However, repeated vehicle break-ins and inadequate security response overshadow the positives; residents report ongoing theft, slow follow-up on damage claims, and noise complaints from lower floors that disrupt sleep. Staff friendliness cannot offset the unresolved safety and structural concerns that drive one-star ratings. The property appeals to those prioritizing location and amenities but demands comfort with older construction, noise exposure on lower floors, and accepting vehicle security as a known risk. Leasing staff excel, yet property management's response to recurring break-ins and maintenance failures falls short of resident expectations.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
The Statler Residences
#72
74

The Statler Residences

4.4(324)✓ Google-verified

Guests arriving to tour love Tacoby's knowledge and the historic building, but residents report a stark gap between marketing and reality. Water shutdowns, broken elevators, AC failures, and slow work-order responses plague daily life; one resident endured thirteen water outages and four months without repairs to water-damaged walls. The leasing office mishandles applications, reversing approvals and keeping deposits. Staff like Tacoby and front-desk workers Tahj and Luis genuinely help, but outside this core group, management feels distant. Maintenance delays are the worst offender. Getting a work order addressed can take anywhere from days to weeks, forcing residents into frustration before renewal time. The property markets "luxury" downtown living with public-facing restaurants and bars, but without reliable building systems or timely repairs, even the concierge charm wears thin. Current residents warn prospective renters to ask existing tenants before signing.

Luxury High-Rise Apartments
Amelia Farmers Market
#73
74

Amelia Farmers Market

4.4(297)Publishes prices

Amelia delivers downtown proximity and a lively atmosphere that draws residents seeking urban walkability. The rooftop pool and proximity to the farmers market stand out. However, the transition to Greystar management has split the experience: some residents praise Natalie, Dalton, and Preston by name for genuine helpfulness, while others report maintenance requests languish for weeks, gates remain broken, and office staff ignore calls. Security inconsistency and after-hours noise from on-site events frustrate neighbors. Reviewers note homeless individuals frequent the area due to a nearby shelter, a trade-off of downtown living worth weighing during a tour. Current residents who engaged quickly with the newer team report maintenance resolved within 48 hours; older reviews and recent complaints describe the opposite. The disparity hinges on which leasing agent and maintenance crew respond to your request.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Oaks
#74
74

The Oaks

4.7(124)

Most residents praise Gloria, the property manager, for her responsiveness and patience during lease-up and move-in. The location near Deep Ellum and Greenville Avenue, gated security, and quick maintenance draw five-star ratings. However, a small but vocal group reports serious maintenance gaps: overflowing dumpsters, roach infestations spreading to units, and unhygienic common areas. Trash collection appears to be a chronic issue that management has not resolved.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
The Gabriella Apartments
#75
74

The Gabriella Apartments

4.3(565)✓ Google-verifiedPublishes prices

Gabriella delivers on location and amenities, with a notably enthusiastic leasing team now earning consistent praise for patience and same-day availability. The recent management overhaul has brought maintenance responsiveness and staff quality into sharper focus, though isolated residents report unresolved pest issues, mold concerns, and frustration over extra exterminator fees despite existing pest-control charges. Nick and Shaun stand out as standout leasing agents; the 10th-floor dog park and ground-floor Tom Thumb are genuine draws. Earlier complaints about gym upkeep and elevator reliability suggest ongoing operational inconsistencies. For those prioritizing staff experience and downtown amenities, this is a strong fit; those sensitive to pest problems or maintenance track records should probe deeper.

Luxury High-Rise Apartments
4123 Cedar Springs Apartments
#76
74

4123 Cedar Springs Apartments

3.9(385)✓ Google-verifiedPublishes prices

Five-star reviewers consistently praise the leasing and management team by name, especially Cianna, Melissa, Joey, Joe, and Ashleigh. Maintenance requests are handled the same day or next day. The new RPM Living management has driven visible improvements to common areas and responsiveness after a period of neglect under previous ownership. Reviewers cite the Oak Lawn location's walkability to restaurants, bars, and shops, and note low noise levels despite proximity to Douglas Street nightlife. One resident suggested opening the fenced dog park for off-leash hours or scheduled playtimes, as the current leash requirement limits its utility. Multiple reviewers contrast this property's turnaround favorably with its prior reputation, and several mention prior experience with other RPM properties. Fitness center and pool amenities are mentioned positively but briefly.

Luxury High-Rise ApartmentsGarden Style & Suburban Communities
The Woods Of Five Mile Creek
#77
74

The Woods Of Five Mile Creek

4.2(164)✓ Google-verifiedPublishes prices

Staff like Yuliana and Tahiana earn repeated mention for patient, thorough leasing help and genuine care about residents. Apartments feel spacious, the grounds stay quiet and clean, and maintenance responds quickly to requests. One manager's fee practices and an AI phone system frustrate some residents; others report hot water failures and a parking-lot incident. These are the darker threads, not universal experiences, but they matter for prospective tenants choosing between similar complexes.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
St. James Apartments
#78
74

St. James Apartments

4.5(245)✓ Google-verified

Leasing staff Breana and Reagan earn consistent praise for personal attention, and the Uptown location draws interest. The property's core problem is relentless elevator failures-residents document multiple outages per month over years-compounded by security gates and doors that fail regularly, enabling parking garage break-ins and uncontrolled stairwell access. Management blames the elevator contractor and does not compensate tenants. Pest complaints and unchecked pet waste in hallways and stairwells add to the deterioration residents report.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Haven Lake Highlands Apartments
#79
74

Haven Lake Highlands Apartments

4.4(257)✓ Google-verifiedPublishes prices

The leasing team-especially Nichole, Jonathan, Eric, and Daunte-draws consistent praise for friendliness and moving residents in quickly. Facilities feel modern and well-maintained. Once residents move in, however, a vocal minority report maintenance requests going unresolved for weeks, management dodging lease renewal paperwork, and staff ignoring problems after the lease is signed. Sound and ventilation are genuine pain points: reviewers hear neighbors' normal conversations through walls, and shared vents carry smoke between units. The gap between leasing experience and resident experience appears widest on maintenance accountability and follow-through on administrative basics like lease renewals.

Luxury High-Rise Apartments
Kade Apartments
#80
73

Kade Apartments

4.1(363)✓ Google-verified

Maintenance turnaround is the standout: residents report issues fixed within 24 hours and staff like Diego, Hal, and Ofelia consistently praised for responsiveness. Amenities, location near Love Field, and a generally quiet atmosphere draw residents. However, rule enforcement feels arbitrary, pest issues are emerging, and one long-time resident flagged inconsistency in policies, billing options, and guest limits applied unevenly.

Luxury High-Rise Apartments
The Langford at Trinity Groves Apartments
#81
73

The Langford at Trinity Groves Apartments

4.1(327)✓ Google-verified

Staff like DJ, Mariah, and Kayla earn repeated praise for guiding move-ins and handling issues without fuss. The West Dallas location near restaurants and the resort-style pool draw residents who stay long-term, though some report thin walls and inconsistent neighbor enforcement around pets. Beyond the leasing team, maintenance staff like Art respond quickly to emergencies. Complaints focus on noise bleeding through floors, a few tenants' dogs not being managed in common areas, and unexplained amenity and trash fees at move-out alongside deposit holds.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
8119
#82
73

8119

4.7(29)✓ Google-verified

Staff professionalism and building design dominate positive feedback. Most reviewers praise Morgan, Sydney, and the concierge team, along with the rooftop pool, high-end finishes, and dog-friendly amenities. One long-term tenant reported health accommodation requests went unanswered over months despite initial praise for staff-a jarring contrast that flags inconsistent management follow-through on resident needs.

Luxury High-Rise Apartments
Arpeggio Apartment Homes
#83
73

Arpeggio Apartment Homes

4.4(315)✓ Google-verifiedPublishes prices

Staff consistently earn praise for helpfulness and speed, with leasing consultants Krysti and Cassidy and maintenance team members like Cole and John frequently named for problem-solving and courtesy. Yet a vocal minority flag serious downsides: street noise from Victory Avenue traffic and nearby drag racing, car break-ins despite stated security, a dog park neglected by residents, paper-thin walls, trash room overflow attracting bugs, and aggressive fee practices. Location trumps these issues for many, but noise and security concerns deter others from staying long-term. The property lives up to its luxury positioning in unit finishes and amenities, but enforcement-of parking rules, trash protocols, pet-owner responsibility, and security-appears inconsistent or weak. Long-term residents who accept the Victory Avenue activity and traffic patterns tend to stay satisfied; those expecting quiet or comprehensive building management often leave disappointed. Management's communication has drawn both praise (same-day appliance replacement) and criticism (staff forgetting verbal agreements).

Luxury High-Rise Apartments
Gatsby on Ross Apartments
#84
73

Gatsby on Ross Apartments

4.0(303)✓ Google-verified

The pool and gathering spaces draw consistent praise, with multiple guests highlighting clean grills, sinking islands, and lounge areas. Staff including Raven and Heidi earn frequent mention for quick responses and genuine care, though management communication breaks down sharply during move-outs and on persistent maintenance problems like plumbing that has gone unresolved for months. Location near retail and salons, plus spacious layouts, appeal to residents and visitors alike. However, undocumented move-out charges and unaddressed work orders signal weak accountability once the leasing phase ends. One resident noted the complex has offered incentives for positive reviews, suggesting the 67% five-star rate warrants scrutiny against the real friction points.

Luxury High-Rise Apartments
MAA Medical District
#85
73

MAA Medical District

4.1(238)✓ Google-verifiedPublishes prices

Most residents praise the leasing and maintenance teams for genuine friendliness and attentiveness, especially under current management. The complex offers resort-style amenities, gated entry, and EV charging, with management actively scheduling community events and handling maintenance requests efficiently for satisfied tenants. A minority struggle with serious issues: unresolved mold odors from move-in, slow responses to AC emergencies in heat, and heavy-handed security features (fobs and button-push exits) that create accessibility hardships for mobility-impaired residents. Move-out deductions for cleaning feel unpredictable.

Luxury High-Rise Apartments
Banyan Flats Apartments
#86
73

Banyan Flats Apartments

4.1(230)✓ Google-verified

Staff like Pedro, Alston, La Guantese, and Gazelle earn consistent praise for quick responses, professionalism, and genuine care. One serious complaint alleges discriminatory profiling and undisclosed fees during a tour, suggesting management inconsistency that should not be overlooked.

Luxury High-Rise Apartments
The 23
#87
73

The 23

4.5(124)✓ Google-verifiedPublishes prices

The 23 wins praise for staff engagement and proactive event programming led by Dan and Gillian. Maintenance crews work visibly, and named team members (Bert, Jameson, Régine) earn consistent recognition. However, persistent smoking complaints and resident noise dominate negative reviews. Several residents cite inadequate smoke enforcement despite multiple letters to management. Parking access failures, elevator outages, and slow communication compound frustration, especially given the premium price. Residents who stay long-term appreciate the Victory Park location, lobby and clubhouse updates, and the genuine community feel. Yet a vocal subset finds the trade-off poor: high rent, smoking culture, maintenance inconsistency, and gatekeeping issues make the building feel unprofessional for a luxury property. The gap between best and worst experiences is sharp.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Magnolia on Zang Apartments
#88
73

Magnolia on Zang Apartments

4.3(44)✓ Google-verified

Magnolia on Zang wins consistent praise for responsive staff and rapid maintenance. Reviewers highlight Hayley Robinson's attentive service during leasing, the property's cleanliness and peaceful atmosphere, and management that acts quickly on tenant needs.

Luxury High-Rise Apartments
Sierra Nevada
#89
73

Sierra Nevada

4.3(65)✓ Google-verified

Most residents report strong maintenance response times and a welcoming management team led by staff like Sonya who handle repairs promptly. Management sends bilingual updates, organizes community events, and listens to maintenance concerns, though older units require advocacy for upgrades. Laundry facilities draw frustration, and one resident objected to management removing wall art.

Senior & 55+ LivingLuxury High-Rise Apartments
Forma At The Park Apartments and Townhomes
#90
73

Forma At The Park Apartments and Townhomes

4.6(43)✓ Google-verifiedPublishes prices

Staff answer calls within two rings and handle maintenance requests quickly, creating a welcoming feel that keeps neighbors for decades. The complex trades modern polish for unique character, spacious layouts, and tight community ties, though moisture intrusion, outdated systems, and shoulder-season HVAC limits disappoint cost-conscious residents. Leasing team members Mary, Daniela, and Gabe earn consistent praise; Tim (owner) is known for hands-on support. Pet owners find the dog park and pit-bull-friendly policy valuable. Mold concerns and sticky cabinet paint surface in two recent reviews as reasons some tenants question whether prices match day-to-day living conditions.

Luxury High-Rise Apartments
Ele Dallas Apartments
#91
73

Ele Dallas Apartments

4.3(127)✓ Google-verifiedPublishes prices

Ele keeps residents happy through attentive management and a stellar Lower Greenville location steps from shops and restaurants. Staff like Jeo, Andry, and Brandon earn praise for their responsiveness and warmth, though some past tenants cited steep prices, maintenance gaps in the garage, and design flaws like sealed windows. The property shines in community feel and walkability, with a boutique pool, EV charging, and guest parking. However, a handful of reviews flagged fire alarm issues, pet policy gaps, and missed tour appointments as concerns worth vetting before leasing.

Luxury High-Rise Apartments
4600 Ross Apartments
#92
73

4600 Ross Apartments

4.3(386)✓ Google-verified

Reviewers rave about Joanne and Patricia at tours and praise the apartment layout, grounds, and amenities. Once living here, satisfaction drops sharply. Residents report serious unresponsiveness from management, stretched maintenance teams, uncontrolled noise from neighbors, cockroach infestations, and theft. The leasing office often closes early or goes unstaffed, and complaints about these issues go ignored for weeks.

Luxury High-Rise Apartments
The Monterey by Windsor Apartments
#93
73

The Monterey by Windsor Apartments

4.1(155)✓ Google-verifiedPublishes prices

Over three years, residents praise the location near Katy Trail and West Village, spacious floor plans, and a maintenance team (Daniel, Benjamin, Hector) who respond within hours to urgent calls. The office, when reachable, earns consistent marks for warmth and updates about property work. Two sore spots surface: office staff are sometimes unavailable or locked out, and aging systems (garage doors, elevators, closet hardware) break repeatedly. One resident reported safety issues from falling blinds and closet doors; another faced weeks of silence from accounting during their move-out.

Luxury High-Rise ApartmentsGarden Style & Suburban Communities
Vue Live Oak
#94
73

Vue Live Oak

4.4(175)✓ Google-verified

Vue Live Oak draws strong praise for its leasing staff, particularly T'kiyah, and monthly resident events like pool parties and scavenger hunts that build community feel. The location near Deep Ellum and the Arts District appeals to young professionals. However, long-term residents report serious problems: unauthorized apartment entry, maintenance requests ignored for years, and a perceived shift toward strict enforcement under new management. Quality of maintenance work itself varies, and nearby street noise is a recurring frustration.

Luxury High-Rise Apartments
Infinity on Yorktown
#95
73

Infinity on Yorktown

4.0(210)✓ Google-verifiedPublishes prices

Tracy and Char stand out for genuine hospitality during move-in, turning paperwork into a personal handoff. Units are clean and spacious, the courtyard and pool feel upscale, and staff answer questions patiently. However, a handful of residents report mold claims dismissed as tenant fault, surprise application fees despite promotions, and selective enforcement of trash violations. The core experience is strong, but maintenance response and billing transparency need work.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Glass House by Windsor Apartments
#96
72

Glass House by Windsor Apartments

4.3(193)✓ Google-verifiedPublishes prices

Staff excellence drives loyalty here. Multiple residents have renewed leases largely because of named concierge members like Steven McCoy, Kerry, and front desk team members who remember families and solve problems fast. The building is clean, the gym is well-kept, and Katy Trail access appeals to active residents. Construction disruptions expose a sharp divide. While leasing tours shine, management response to unit repairs and building work falls short: residents report AC breakdowns lasting weeks, elevators out of service frequently, and one tenant displaced for over a month with no compensation or hotel support. This gap between front-line warmth and back-office responsiveness is the key tension.

Luxury High-Rise ApartmentsGarden Style & Suburban Communities
Windsor West Lemmon Apartments
#97
72

Windsor West Lemmon Apartments

3.9(147)✓ Google-verifiedPublishes prices

Staff go out of their way to make residents comfortable, from flexible lease adjustments to leasing agents who respond quickly and remember residents' needs. Kenya, Magaly, and Anthony anchor a team that handles maintenance within 24-48 hours when things work smoothly, and the grounds stay visibly clean and well-maintained. But a handful of residents have been left hanging on maintenance, with at least one citing a month-long wait for repairs. The strong streak of five-star reviews suggests those delays are exceptions rather than the norm, though anyone entering a lease should clarify upfront how the property handles urgent requests.

Affordable & Income Restricted HousingGarden Style & Suburban CommunitiesLuxury High-Rise Apartments
Cambridge Court Apartments
#98
72

Cambridge Court Apartments

4.1(320)✓ Google-verifiedPublishes prices

Office staff Anthony, Chrissy, and Tina earn consistent praise for making leasing and move-ins smooth. Many residents value the quiet setting and fair pricing, though some note the complex is older. The main friction point is maintenance: some residents report unresolved issues like ceiling leaks and unannounced entries, while others praise quick service completions. Deposits almost always lose $50 for carpet cleaning, and trash backup occasionally odors the building. Walls are noted as thin.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Rienzi at Turtle Creek
#99
72

Rienzi at Turtle Creek

4.4(56)✓ Google-verified

Most residents consistently praise Rienzi for its quiet construction, attentive staff, and walkable location steps from the Katy Trail and Uptown dining. Staff members by name-Lianna, Hilda, Chancee, Michael-are credited with responsive maintenance and genuine hospitality that creates a sense of home. Dissatisfaction clusters around a management transition around mid-2022 when one departing resident reported neglect and a former visitor felt safety concerns were minimized. Recent reviews suggest improvements under current leadership, though some note ongoing construction outside the building and worn pool amenities as minor drawbacks.

Luxury High-Rise Apartments
Sylvan Thirty Apartments
#100
72

Sylvan Thirty Apartments

4.3(369)✓ Google-verified

Sylvan Thirty draws strong praise for individual staff members who make the leasing and move-in experience smooth, and residents enjoy the West Dallas location and downtown views. Maintenance and housekeeping issues pull the rating down sharply: elevators fail repeatedly, AC systems go unfixed for days, common areas smell rancid, and dog waste litters stairs and walkways. Recent management changes have improved elevator response times, but older complaints about non-refunded deposits and poor communication suggest deeper operational gaps. Contemporary review swings-recent five-star updates about Katherine's responsiveness contrast starkly with older one-star complaints about ignored repair requests and unpaid refunds. The property appears caught between capable individual staff and systemic maintenance and cleanliness breakdowns. Cost-of-living complaints surface when these failures overlap, suggesting residents feel they are paying premium rent for declining upkeep.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Arches at Park Cities
#101
72

The Arches at Park Cities

4.0(177)✓ Google-verifiedPublishes prices

Staff like Yuliana and Evelyn consistently earn praise for patience and personal attention during leasing and resident life. Units are spacious with solid finishes, maintenance responds quickly, and the property feels clean and quiet most of the time. Past residents flagged roaches and bed bugs as serious issues, though no recent reviews mention them. Parking fills fast and enforcement can feel arbitrary; security gates have malfunctioned, leading to break-ins in the garage.

Luxury High-Rise Apartments
The Arts Apartments
#102
72

The Arts Apartments

4.2(223)✓ Google-verified

Leasing agent Andria stands out consistently across reviews, making move-in smooth and responsive to questions. Residents praise the modern finishes, key fob access system, and clean pool and gym facilities. However, vehicle break-ins and gate failures plague the property, with residents reporting little management follow-up. Fire alarms sound regularly, often early morning, disrupting sleep. Security gaps dominate complaint reviews. Multiple residents describe cars broken into, cameras offline in break-in areas, and staff dismissal of their concerns. One resident had possessions stolen inside the building itself. Management's reputation suffers most when residents say complaints are ignored rather than acted on.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Arrive West End
#103
72

Arrive West End

4.0(255)✓ Google-verified

Staff like Gucciany, Jessica, and maintenance lead resident satisfaction. Tours are friendly and informative; management handles problems quickly and personally. The Historic West End location draws praise for walkable dining and entertainment access. A minority flag cleanliness lapses in elevators and exercise rooms, plus evening noise and security response gaps. Most reviewers overlook these, but late-night dwellers should ask about quiet hours enforcement.

Luxury High-Rise Apartments
The Alton
#104
72

The Alton

4.4(180)✓ Google-verifiedPublishes prices

Staff praise dominates, especially Jack, Eduardo, and the leasing team for quick responses and genuine care. Maintenance requests close within minutes, and the property's modern design, amenities, and Uptown location appeal to many. However, critical soundproofing failures plague units facing Oaklawn Avenue and shared walls; reviewers describe hearing neighbors' conversations and toilets through thin partitions, plus relentless 24-hour traffic noise. The emergency phone line goes unanswered, after-hours security is absent, and one resident waited three months without a security deposit refund.

Luxury High-Rise Apartments
Luxar Garden Estates
#105
72

Luxar Garden Estates

4.1(82)✓ Google-verified

Most residents praise the friendly team, especially manager Rosa and maintenance lead Christian Otero, and report same-day or next-day repairs. A small but vocal minority report ongoing water damage and poor responsiveness despite multiple repair requests, raising serious concerns about living conditions for families.

Senior & 55+ LivingGarden Style & Suburban CommunitiesLuxury High-Rise Apartments
Magnolia on Zang Two Apartments
#106
72

Magnolia on Zang Two Apartments

4.7(32)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing and maintenance teams, particularly Hayley Robinson and Delacy, for responsiveness and hands-on problem-solving. Most describe a quiet, well-kept complex ideal for working professionals. However, a detailed long-term resident flagged persistent staff turnover, neighborhood homeless encampments, and parking gate failures that undercut the upscale positioning. Multiple reviewers highlight downtown views, the rooftop terrace, and walkable proximity to Bishop Arts. Cleaning standards earn repeated mention. The 1-star review points to higher rents without offsetting service reliability, neighborhood safety issues, and the lack of an elevator as practical drawbacks for the price point.

Luxury High-Rise Apartments
Gateway East at the Arts District
#107
71

Gateway East at the Arts District

4.2(667)✓ Google-verified

Gateway East divides starkly along staff lines: tenants consistently praise certain leasing agents (Lisa, Martha, Jessie, Bryson) for going beyond the job, yet report that management as a whole is hard to reach and slow to act. The property itself suffers from a pattern: broken maintenance requests pile up for months, construction blocks common areas with no timeline, and amenities promised at lease signing go unapplied. Safety concerns range from unresolved resident conflict to unsecured pool access and broken security protocols. Location and unit size keep some tenants here, but high staff turnover and an AI phone system that does not return messages have eroded trust. Rent prices run from $1,878 for a 2-bedroom upward. New residents should budget time to visit the leasing office in person and confirm all move-in credits in writing before signing.

Luxury High-Rise Apartments
The Trinity Apartments
#108
71

The Trinity Apartments

4.5(238)✓ Google-verifiedPublishes prices

Staff and maintenance teams earn consistent praise for responsiveness and professionalism, with several residents naming Jordan, Kate, Chris, and Carlos specifically. However, recent months show mounting problems: a four-month pest infestation gone unaddressed, late-night pool noise after posted closing hours, security lapses including a car theft despite gated garage, a 100+ day refund delay with misdirected payment, and declining cleanliness in common areas. New residents often report excellent experiences, while longer-term residents note deterioration.

Luxury High-Rise Apartments
4110 Fairmount
#109
71

4110 Fairmount

4.2(327)✓ Google-verified

New residents consistently praise individual staff members by name, particularly leasing agents who handle tours and transfers with care and local knowledge. Long-term tenants, however, report a sharp decline in maintenance and communication: emergency AC repairs left unanswered for days during summer heat, building access systems failing without resident notification, and a general lack of transparency when widespread problems occur. The disconnect between the leasing experience and post-move-in service frustrates those who've stayed longer than a year. Management is attentive to move-in and shows genuine hospitality during the leasing process. Yet residents report forced internet contracts, stacked fees, unreliable appliances, and an emergency maintenance line that functions more as a voicemail void than a dispatch service. One long-term tenant describes a particular pattern of failed system implementations and poor follow-through on building-wide issues, suggesting internal coordination problems rather than individual staff lapses.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Atelier
#110
71

Atelier

4.2(322)✓ Google-verifiedPublishes prices

Atelier's maintenance and concierge teams earn consistent praise, but recent management changes have triggered widespread frustration. Residents report elevators down for weeks at a time with 20-30 minute waits, mold recurring across multiple units, and a leasing office that feels dismissive. The building itself is striking, but the gap between luxury pricing and operational execution has darkened the experience. Specific maintenance staff like Jonathan receive genuine gratitude, yet the infrastructure failures overshadow that goodwill. New management has also removed published amenities (EV charging), ignored long-standing requests, and created an atmosphere residents describe as uncaring. For those who can overlook the current operational chaos, the location, aesthetic, and some staff shine.

Luxury High-Rise Apartments
Archive Apartments
#111
71

Archive Apartments

4.2(308)✓ Google-verifiedPublishes prices

Tenants report strong personal service from leasing and maintenance staff, with move-in support and same-day work orders standing out. Many praise the quietness and cleanliness of units and common areas. However, a significant minority describe major frustrations: unreliable wifi, vehicle break-ins without adequate response, unresponsive managers, inconsistent or unclear policies, and units not ready on arrival. The gap between these two experiences reflects management inconsistency. Reviewers note rapid staff turnover and a lack of clear communication from the office, particularly regarding billing, wifi downtime compensation, and security incidents. Residents who needed office support found it hard to reach anyone.

Luxury High-Rise Apartments
3700M
#112
71

3700M

4.1(205)✓ Google-verified

Residents consistently praise the staff, especially Chauncey and concierge team, and the social energy of the building's event programming and rooftop amenities (bar, pool, sauna). The Uptown location and co-working spaces appeal to remote workers. However, leasing office professionalism varies sharply. Some residents report outdated finishes and appliances in unrenovated units, poor bedroom ventilation, and dismissive interactions when requesting transfers. Management responsiveness appears strong for some but inconsistent for others, particularly since Cortland took over from Greystar. The bar and fitness facilities stand out as genuine draws. Maintenance visits are generally prompt and friendly. Yet the "luxury" positioning falters in non-renovated units, and prospective residents should ask directly about ceiling fans and unit age before committing.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Bridgeport Apartments
#113
71

Bridgeport Apartments

4.2(258)✓ Google-verifiedPublishes prices

Bridgeport Apartments holds a 4.2 rating across 258 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

Affordable & Income Restricted HousingGarden Style & Suburban CommunitiesLuxury High-Rise Apartments
Echo Apartments
#114
71

Echo Apartments

3.8(187)✓ Google-verifiedPublishes prices

Strong community ties and responsive staff draw long-term residents to this Oak Lawn complex. Naomi and Ramon are repeatedly named for leasing ease and fast maintenance fixes. The property feels clean and secure, with monthly social events and streaming/internet value that keep residents engaged, though some miss the weekly happy hours of the past.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Arcadian in Victory Park
#115
71

The Arcadian in Victory Park

3.9(297)✓ Google-verifiedPublishes prices

Luke, Diego, Drew, and Gerald handle maintenance with speed and care; residents name them repeatedly and highlight two-hour response times. The complex sits peacefully near Katy Trail despite its downtown core location, with leasing staff (Callie, Nakeisha, Meng, Keisha) praised for genuine engagement. Some struggle with keycard-heavy building access and delivery logistics, while a few report months of air conditioning troubles before repair. Move-in apartments arrive spotless. Amenities span resort pools, spin rooms, rooftop lounges, and pet parks across named towers (Ewing, Perot, Katy Podium, and others). Long-term residents stay; one has lived seven years. Pricing climbs from studio $1,346/month (Ewing Tower) to two-bedroom $2,883/month (Bush Tower). Early satisfaction appears genuine, though building systems need attention.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Griffis Uptown
#116
71

Griffis Uptown

4.1(138)✓ Google-verified

An 11-year resident and newer arrivals alike praise soundproof construction, responsive maintenance, and friendly leasing staff as reasons to stay. Camilla and Valarie made strong first impressions; Isaias from maintenance earns consistent praise for speed. Yet recent concerns include unenforced dog noise, misleading rental pricing with hidden fees ($255 process, $90 app, $40 card fee), repeated false fire alarms, and move-out charges without clear documentation. The property excels at day-to-day operations and has invested in amenities (pool, yoga, spin room). Location near Katy Trail and direct Uptown access are genuine draws. But applicants should verify quoted rental rates match the website and ask about pet policies and move-out fee procedures before committing.

Luxury High-Rise ApartmentsGarden Style & Suburban Communities
Berkshire Medical District Apartments
#117
71

Berkshire Medical District Apartments

4.4(234)✓ Google-verifiedPublishes prices

Many residents praise the leasing and maintenance teams by name, noting smooth move-ins and quick responses to routine issues. The fitness center and proximity to hospitals and SMU draw healthcare workers and students. However, serious safety concerns dominate recent reviews: theft from garages and parcels, attempted break-ins caught on video, and threats of gun violence in Building 6 remain unaddressed despite repeated reports. Emergency repairs like AC and broken toilets can take over a week. Management is described as dismissive when residents raise concerns, and the front gate frequently breaks without resident notification. This complex works best for short-term residents focused on work-life convenience and who prioritize responsive staff. Longer-term renters need to weigh strong leasing and maintenance support against documented security vulnerabilities, property condition issues, and management accountability gaps.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Ivy Urban Living
#118
71

Ivy Urban Living

3.9(195)✓ Google-verified

Residents consistently praise the maintenance crew for speed and attentiveness, naming Victor, Fernando, and Martha as standouts. Property managers like Tonique and Shanike earn high marks for professionalism and genuine care. The location near Uptown offers walkability to shops and services without a car. A vocal minority report months-long unresolved issues, hostile office staff, and slow emergency responses, though most residents describe service as dependable and staff as kind. Named maintenance workers and responsive leasing tours anchor positive experiences, while instances of negligence and poor communication undercut trust for affected residents.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Uptown at Cole Park
#119
71

Uptown at Cole Park

4.3(134)✓ Google-verified

Most residents describe staff warmth and clean common spaces, with leasing agents Jennifer, Ashley, and Aly cited often for going beyond. Maintenance responds quickly when tickets are filed, and the Uptown location offers walkable dining and park access. However, prospective tenants report being stood up or ignored during tours, and leaseholders complain of unit imperfections, opaque fees (trash admin, electronic payment surcharge), mandatory internal-move penalties, and leasing office silence on tenant concerns despite responsive maintenance.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Brady Residences
#120
71

Brady Residences

4.3(175)✓ Google-verifiedPublishes prices

Staff members like Felix, Sophie, Kristian, and Colleen deliver genuine hospitality, and recent gym and pool renovations earn consistent praise from those living through the work. However, the August 2026 ownership change to Karlin Real Estate and shift to ZRS management has fractured the community. The removal of the Katy Trail security gate, months of early-morning construction noise, repeated car break-ins, and dismissive responses to safety concerns dominate recent reviews. Long-term residents report feeling deprioritized despite amenity fee hikes; newer residents who toured recently describe a beautiful property mid-refresh. The divide reflects the tension between investment-driven renovation and resident experience. Management's approach to policy changes-notably requiring non-disclosure agreements to waive cancellation fees, and claiming security is "each resident's responsibility"-has fueled anger among those who moved here for the former boutique luxury atmosphere. The building's physical transformation appears genuine, but trust in leadership has severely eroded.

Luxury High-Rise Apartments
Hanover Turtle Creek
#121
71

Hanover Turtle Creek

4.5(128)✓ Google-verified

Staff like Pluto, Anas, Kacey, and Michael shine with warmth and care, and the property itself is genuinely beautiful with premium finishes and close walkability to the Katy Trail. Yet leasing operations collapse under pressure: prospects report eight-plus unanswered calls, weeks without promised information, and a tour shown to a filthy unit with disrespectful treatment. One family believes they faced discrimination; another new resident waited five days for a mailbox key and spent $200 on unnecessary movers due to wrong advice. Valet and concierge rescue the day-to-day, but leasing and management silence undermines what should be a smooth luxury experience. The property's high-rise appeal and community are real, but anyone considering a move needs to know: initial leasing communication is unreliable, maintenance feels slow, and escalating complaints to management often goes nowhere. Front desk staff and some leasing agents (Bailey, Kacey, Eneida) do care; inconsistency suggests a staffing or process problem rather than universal bad intent.

Luxury High-Rise Apartments
The National
#122
71

The National

4.2(449)✓ Google-verifiedPublishes prices

Five-star reviews praise Rebecca for her event planning, Neby and Gresia for welcoming tours, and the building's modern design and prompt maintenance responses. One-star complaints cite broken AC, non-functioning ovens, $100 lockout fees, pest problems, and staff rudeness when problems arise. The tension between these accounts suggests inconsistent experience across units or shifts.

Luxury High-Rise Apartments
1900 Elm Apartments
#123
71

1900 Elm Apartments

4.4(96)✓ Google-verified

Until June 2026, residents consistently praised the building's art deco charm, walkable downtown location, and the attentive staff-particularly Jodie and Monica. Maintenance requests were resolved quickly, and management was responsive and caring. A management transition to UNT in May-June 2026 triggered a dramatic reversal. The resident portal went down without replacement, rent payments became in-person only, the office closes during posted hours, common areas smell of dog urine, and communication stopped almost entirely. Residents report being unable to pay rent, submit maintenance requests, or reach staff. Several long-term residents have chosen not to renew.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Carlisle & Vine Apartments
#124
71

Carlisle & Vine Apartments

4.2(149)✓ Google-verifiedPublishes prices

Carlisle & Vine draws residents with its uptown location, gleaming finish, and Franco's reliable maintenance work. Yet the building's luxury positioning collides with real frustrations: amenity fees are high while the pool area sees broken equipment, dirty bathrooms, and chaotic weekend scenes where staff rarely enforce basic rules or seating policies. Management praise comes chiefly from leasing staff like Christina and Michelle; long-term residents report that operational concerns often go unaddressed.

Luxury High-Rise Apartments
Park Fountains at Preston Hollow
#125
71 low data

Park Fountains at Preston Hollow

4.5(31)✓ Google-verified

Residents consistently rank Park Fountains as one of Dallas's most liveable luxury complexes, crediting tight-knit community events, spacious sun-filled units, and a genuinely engaged management team.

Luxury High-Rise Apartments
Vinewood Apartments
#126
70

Vinewood Apartments

4.3(140)✓ Google-verified

Front desk staff earn consistent praise for friendliness and speed through applications, especially Renee and Destini. Yet recent reviews flag a troubling shift: new management has stopped answering phones or emails, maintenance work stalls, and roaches and broken mailboxes plague residents. When staff are present, they perform well; the complex itself appears worn. Residents who have moved in recently or visited speak warmly of the leasing process and note the location works for families seeking affordable housing in Oak Cliff. Those living here longer report growing frustration with maintenance delays, pest control failures, and what feels like declining accountability. The gap between leasing-time experience and day-to-day living is stark.

Senior & 55+ LivingAffordable & Income Restricted HousingGarden Style & Suburban Communities
ALMA on Maple Apartments
#127
70

ALMA on Maple Apartments

4.2(167)✓ Google-verified

Leasing staff-particularly Tori and Lisbeth-draw consistent praise for speed and warmth during move-in. Yet residents report a sharp deterioration after the transition to ALMA management in fall 2023: unattended maintenance requests, dirty move-in conditions, and pervasive hallway filth. Safety concerns dominate recent longer reviews: break-ins, non-residents in hallways, homeless people in parking areas, and broken security gates. Maintenance responsiveness splits between quick fixes and months-long delays. Dog waste throughout grounds and weak security oversight undermine the premium rent charged.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Cortland on McKinney
#128
70

Cortland on McKinney

4.3(139)✓ Google-verifiedPublishes prices

Living here often means spacious units in a prime Uptown location backed by engaged staff. Edward and Morgan earn repeated praise for leasing support, while concierge and maintenance teams handle requests promptly. Yet package delivery is a chronic weak point (misplaced, delayed, damaged items), and recent reports flag visible maintenance gaps: burned-out LED building signage left unfixed, intermittent elevator problems, and reluctance to negotiate renewal terms. Rent spans $2,971 to $3,625 plus pet fees; at that price, service inconsistency and deferred repairs frustrate long-term residents.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Howell Uptown
#129
70

Howell Uptown

4.5(80)✓ Google-verified

The building draws praise for its Uptown location, architectural appeal, and helpful leasing staff. However, persistent maintenance delays (faulty plumbing, broken appliances, repeated elevator outages), odor issues in common areas, and sudden fees have frustrated several longer-term residents who note a decline since recent management changes.

Luxury High-Rise Apartments
Winsted at White Rock
#130
70

Winsted at White Rock

3.9(210)✓ Google-verified

Most residents report smooth move-ins, hands-on staff (Patricia, Rosalinda, and Cristian named repeatedly), and maintenance requests handled the same day. The property sits clean, the pool and fitness center draw praise, and the location near White Rock Lake appeals to families. However, unanswered emails and phone tag frustrate renters with maintenance gaps or appliance promises that don't materialize. Towing by a third-party contractor has escalated to police involvement, and recent charges for covered parking have soured some tenants who expected the perk included.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Bohéme
#131
70

The Bohéme

4.3(242)✓ Google-verified

Guests choosing The Bohéme for its modern finishes, rooftop views, and location in vibrant Oak Cliff often encounter a stark contrast between the leased unit and the lived experience. Staff like Marissa and Vicky earn consistent praise for attentiveness during tours and move-in, yet tenants report that post-occupancy support falters when facing ongoing issues. The property's main obstacles are relentless siren noise from Methodist ER, thin construction that carries every neighbor sound and activity, pervasive hallway grime despite pet-friendly marketing, and fee accumulation (parking, trash, locked-in internet) that erodes stated value. Several residents flag security gaps (prolonged garage failures, unlocked exterior doors) and inconsistent enforcement against problem tenants. Those staying longer than a year tend to report maintenance responsiveness, yet simultaneous complaints about bed bugs, roaches, and stained common areas suggest systemic cleaning gaps.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Metropolitan at Cityplace
#132
70

Metropolitan at Cityplace

3.9(195)✓ Google-verifiedPublishes prices

Most residents report a clean, well-maintained community with spacious layouts and responsive staff, particularly praising Elizabeth and Eva's professionalism during move-in and ongoing assistance. Standout amenities include the pool, fitness center, and family events like Easter egg hunts. Concerns surface around security and access control, with reviewers noting missing packages, limited camera coverage, and uncertainty about who can enter the gated property; a few also mention mechanical issues with doors and broken blinds.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Laurel Preston Hollow
#133
70

The Laurel Preston Hollow

4.2(58)✓ Google-verified

Most residents find The Laurel a comfortable home with attentive maintenance and a well-kept property in a convenient Preston Hollow location. Staff like Krista, Jesus, and Andrew earn consistent praise for helpfulness and speed. One recent resident noted that while housekeeping and maintenance shine, management can be slow to respond to serious concerns like noise complaints and pest control, leaving some feeling the luxury positioning is undermined by inconsistent problem-solving.

Luxury High-Rise Apartments
Preston Hollow Village Apartments
#134
70

Preston Hollow Village Apartments

4.2(479)✓ Google-verified

Leasing staff, especially Jacob and Jayla, consistently earn five-star praise for patient, professional tours and responsive service. Unit quality and resident friendliness stand out, and concrete construction blocks noise between apartments. However, maintenance issues plague the experience: carpet and common areas go days without cleaning, repair requests receive no acknowledgment, elevators break frequently, early morning garbage collection wakes residents, and the package delivery system fails to protect late-arriving items. Residents paying $2,000+ per month report feeling overcharged for the actual upkeep they receive.

Luxury High-Rise ApartmentsGarden Style & Suburban Communities
Domain at Midtown Park
#135
70

Domain at Midtown Park

4.2(446)✓ Google-verifiedPublishes prices

The property draws loyal residents for its community vibe, landscaping, and individual staff standouts like Nate, Kimberly, and event coordinator Celenia. However, a two-year resident's detailed account reveals systemic strain: gates idle most months, the single phone line goes unanswered for days, maintenance waits weeks for tasks that take minutes, and staff churn keeps relationships shallow. Greystar management appears stretched thin across competing priorities. Newer or shorter-term residents report positive leasing encounters and responsive help. Long-term residents report decline-notably a security breach during a seven-day garage repair, noise enforcement gaps, and deposit recovery friction. The discrepancy suggests the property excels at entry but falters at retention and emergency responsiveness. Pet fees apply ($400 non-refundable, $25/month rent per pet). Housing Choice Voucher accepted.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Vidorra Knox District
#136
70

Vidorra Knox District

4.4(84)✓ Google-verified

Residents praise Virginia and the leasing team for professional, attentive service and a smooth application process. The property itself is positioned as beautiful and well-located in Knox Henderson and Uptown Dallas. However, severe gaps emerge between promise and lived experience. Multiple complaints surface about filthy carpets, pet waste, and odors; one resident paid $2,600 per month while enduring loud footsteps from upstairs neighbors every morning, with management offering no solution. A major plumbing leak left an apartment unlivable for days, and management refused any rent adjustment or gesture of goodwill despite the damage.

Luxury High-Rise Apartments
The Hudson Alton Collection
#137
70

The Hudson Alton Collection

4.3(127)✓ Google-verified

The Hudson excels at maintenance and attracts residents with its polished finishes and Uptown location, yet management responsiveness has become a flashpoint. Multiple residents report unanswered emails, ignored noise complaints, and repeated security lapses including theft and unauthorized building entry. Recent leadership changes appear to have widened the gap between the building's physical appeal and resident experience. While Manny and the maintenance crew earn consistent praise for speed and professionalism, the leasing and management offices are described as understaffed, disengaged, and dismissive of serious concerns from neighbors to security to parking shortages.

Luxury High-Rise Apartments
Mondrian West Village
#138
70

Mondrian West Village

4.2(145)✓ Google-verifiedPublishes prices

Mondrian offers a prime Uptown location and responsive staff who stand out to leasing visitors and long-term residents alike. However, reports of chronic fire alarms, cockroach infestations, faulty appliances at move-in, and tacked-on fees undercut the luxury positioning. Residents consistently flag that maintenance issues drag on without resolution despite premium pricing. Choose this building only if you value location and amenities over predictable building operations and transparent costs.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Riata Apartments
#139
70

Riata Apartments

4.1(342)✓ Google-verifiedPublishes prices

Most residents praise rapid maintenance response and friendly leasing staff, especially Rosa and Cassandra. Several recent reviews describe vehicles damaged in the lot, drinking and drug use by residents, and a security presence that fails to prevent or address the problems. Management reportedly dismisses complaints with useless incident numbers.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Inwood Station Apartments
#140
70

Inwood Station Apartments

4.1(322)✓ Google-verified

Half of residents report genuine satisfaction with responsive maintenance, welcoming staff, and proximity to Dallas landmarks and DART transit. The other half face recurring garage break-ins, window smashes, and catalytic converter thefts, with management declining to cover damage despite known security gaps. Thin walls mean noise from neighbors, planes (Lovefield), and train tracks disrupts sleep.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Windsor Fitzhugh Apartments
#141
70

Windsor Fitzhugh Apartments

4.1(278)✓ Google-verifiedPublishes prices

Staff at the leasing office, particularly Kenya and Talia, earn consistent praise for making tours and renewals smooth and welcoming; maintenance responds quickly to requests. However, a cluster of recent reviews documents sustained rodent problems across units that management allegedly ignored for months, alongside recurring car theft and break-in complaints linked to faulty security cameras and unsecured doors. Residents also report understaffing at the front office and disputed move-out charges. The property's location near downtown, Deep Ellum, and Uptown Dallas, combined with amenities like the rooftop lounge and fitness center, appeals to many residents. Yet the rodent crisis, unresolved security gaps, and handling of tenant complaints have shaken confidence in management's ability or willingness to address serious habitability and safety issues once they surface.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
L2 Uptown
#142
70

L2 Uptown

4.1(234)✓ Google-verifiedPublishes prices

L2 Uptown delivers a prime Uptown location and reliably quick maintenance when tenants need repairs, with staff that many residents praise for warmth and attentiveness. However, a significant split emerges: long-term, well-connected residents rave about the community experience, while others report serious structural issues (black mold, water leaks, rat problems), management that dismisses complaints rather than investigates, and surprise fees that chip away at the luxury positioning.

Luxury High-Rise Apartments
One Oak Grove Apartments
#143
70

One Oak Grove Apartments

4.2(140)✓ Google-verified

Staff warmth and unit quality draw praise, yet persistent operational failures undermine the experience. Elevators break weekly, maintenance drags for months, and towing disputes leave residents uncompensated and unheard by management despite repeated contact attempts.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Monaco on the Trail Apartments
#144
70

Monaco on the Trail Apartments

4.4(96)✓ Google-verifiedPublishes prices

Residents split sharply on Monaco. Longtime tenants praise the Katy Trail access, quick maintenance responses from staff like Mario and Danielle, and secure grounds. But newer arrivals report water outages, constant noise from airplane traffic and mechanical hums, aging building systems, and frustration over unresolved maintenance issues. Security deposits linger months unreturned; elevator problems persist despite claims of repairs. The property delivers on location and staff friendliness but struggles with aging infrastructure and management consistency. Staff responsiveness stands out: Mario, Danielle, Kevin, and Gabrielle appear frequently named for helpfulness. Amenities include the pool, fitness studio, and Katy Trail gate access. Yet complaints about uninvited maintenance entries, buzzing noise, broken package lockers, and pest problems suggest systemic oversights. Price-to-experience value is questioned when set against these recurring failures.

Luxury High-Rise Apartments
The Corinth Apartments
#145
70

The Corinth Apartments

5.0(8)✓ Google-verifiedPublishes prices

All eight reviewers gave five stars, praising the newly built apartments for sleek interiors, open layouts, and full-size kitchens with appliances. The Cedar Crest location near Downtown, Bishop Arts, and DART Morrell Station appeals to renters who want modern finishes without the typical urban price tag.

Luxury High-Rise Apartments
Melody Parc Residences
#146
69

Melody Parc Residences

4.1(193)✓ Google-verified

Most residents praise the maintenance team's speed and the office staff (particularly Judith and Daisy) for responsiveness and kindness. The location near transit and shops appeals to renters on budgets. However, recent complaints highlight strict eviction after one late payment, roach infestations, and occasional safety incidents. Tenure matters: long-term residents report strong satisfaction, while those facing hardship describe a less forgiving environment.

Senior & 55+ LivingLuxury High-Rise Apartments
Remi Downtown
#147
69

Remi Downtown

4.5(59)✓ Google-verified

Most residents praise the renovated units, beautiful amenities, and hands-on staff, especially Kanesha, Genesis, Aaliyah, and security guard Brian. Community events and the downtown location draw consistent positive mentions. However, a significant minority report serious frustrations: repeated false fire alarms (sometimes lasting months), pest sightings in renovated units, maintenance patches rather than permanent fixes, and entries into units without notice. Billing disputes have required residents to keep screenshots for proof.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Victor Prosper Apartments
#148
69

Victor Prosper Apartments

4.2(189)✓ Google-verified

Staff like Andrés and Isaac earn consistent praise for patience and responsiveness, and maintenance typically arrives same-day. The Bishop Arts location offers walkable access to restaurants and transit. However, resident safety and comfort are undercut by months-long elevator outages, unauthorized access to building interiors, and relentless noise from adjacent bars and street racing every night until 3-4 a.m. Several residents report poor soundproofing between units and from external venues, rodent issues not flagged before move-in, and parking garage chaos. Management responses to serious concerns often feel deflective rather than solution-focused. Multiple residents discovered critical gaps between leasing-office promises and lived reality: noise levels minimized, pest problems undisclosed, security described as 24/7 but rarely visible. Lease terms can lock in credits that are later recouped, and renewal offers are markedly higher than advertised rates for identical units. While the building's appearance and amenities appeal on tour, the gap between marketed and actual conditions is substantial.

Luxury High-Rise Apartments
Shoreview Flats
#149
69

Shoreview Flats

4.0(100)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the maintenance response time, office staff responsiveness, and unit quality; many renew leases repeatedly. Javier at the front desk earns mention across reviews for handling transactions smoothly. However, thin walls mean noise carries between units, the parking garage has reckless driving and safety concerns, and multiple reviewers report roach and termite problems. Pet owners note the $300 one-time fee and $20 monthly rent per animal.

Luxury High-Rise Apartments
Park Hollow
#150
69

Park Hollow

4.6(14)✓ Google-verified

Park Hollow residents consistently praise the community as a luxurious, well-maintained enclave with beautiful grounds and thoughtfully designed units. Staff and maintenance respond quickly, often same-day, while office communication with prospective tenants has occasionally fallen short.

Luxury High-Rise Apartments
The Uptown
#151
69

The Uptown

4.1(216)✓ Google-verifiedPublishes prices

Leasing staff and maintenance earn consistent praise for responsiveness and flexibility, particularly Alisha and Joshua, who residents credit with smooth moves and helpful repairs. That goodwill evaporates over infrastructure failures: a loft elevator was non-functional for over a year, garage gates have broken repeatedly (leaving units vulnerable to break-ins), and management communication on repairs remains vague. Several residents report cars stolen from and broken glass left in the garage for months, plus hallways described as dirty and smelling foul. The gap between advertised security and lived experience is a hard frustration.

Luxury High-Rise Apartments
Aspire Park Lane
#152
69

Aspire Park Lane

4.0(218)✓ Google-verified

Recent five-star reviews praise The Heights at Park Lane for its Midtown location, modern units, and friendly concierge team. Maintenance requests typically get quick attention, and residents enjoy the two pools and walkable access to shops like Starbucks and Chipotle. However, a recent one-star review flags serious concerns: plumbing issues management reportedly dismisses as normal, dirty hallways and pet waste, a broken elevator for months, and prolonged AC outages even during 100-degree heat. The reviewer noted maintenance closes work orders without actually fixing problems, though they separately praised leasing agent Kris.

Luxury High-Rise Apartments
Interurban Building Apartments
#153
69

Interurban Building Apartments

3.9(126)✓ Google-verified

Interurban delivers a distinctive downtown loft experience with strong bones. Maintenance staff led by Phil, Dez, and Desmond respond quickly, and management led by Ray actively improves the property. Exposed brick, concrete, and modern kitchens draw residents who stay years. Utility bills run high and climb over time, and parking gets crowded since it's shared with AT&T employees and public events. Internet reliability and aging infrastructure (elevators, pool upkeep) frustrate some tenants. The leasing process can be hit-or-miss, but residents who stick around consistently praise the genuine community feel and management's follow-through.

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The McKenzie
#154
68

The McKenzie

4.4(52)

Most residents praise the vibrant community atmosphere, especially the monthly events led by Tammy and Sam that foster genuine connection among neighbors. However, front desk interactions are inconsistent; while many report courteous and helpful staff, several visitors and prospective customers describe being treated dismissively or rudely by management, raising questions about consistency in hospitality standards.

Luxury High-Rise Apartments
Novel Turtle Creek
#155
68

Novel Turtle Creek

4.5(49)✓ Google-verified

Five-star reviews spotlight staff warmth and monthly social events that create real community for professionals. However, tenants report significant billing disputes at move-out, with management denying damages and applying contested pet charges; safety issues (including dog attacks unaddressed by management) and poor responsiveness outside office hours undermine trust despite the building's polished appearance.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Village Meadow
#156
68 low data

The Village Meadow

4.5(31)✓ Google-verifiedPublishes prices

Residents consistently praise the office team-named staff like Autumn, Michael, and Victoria earn specific recognition for responsiveness. Maintenance typically arrives same-day or next-day. The grounds, lake, trails, and neighborhood quiet appeal to long-term residents. However, billing disputes (late fees despite autopay, charges at lease end) and older entry protocols raise concerns for some.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
SYNC at West Dallas
#157
68

SYNC at West Dallas

4.0(322)✓ Google-verified

Leasing and maintenance staff earn consistent praise for warmth and professionalism, with Sara and Sean singled out by name. The building's pool and fitness center draw positive mention, and the Trinity Groves location appeals to many. However, persistent reports of broken infrastructure (gates, elevators, chargers), security lapses (break-ins, theft, inattentive patrol), and cleanliness failures (garbage, feces, odor) paint a picture of management stretched thin. Surprise fees (EV charging converted to paid, valet trash stacking charges) and unresolved maintenance (mold, roaches) frustrate residents enough that some leave despite friendly staff. Most complaints surface after residents have lived here several months, suggesting the initial experience masks longer-term problems with upkeep and response speed.

Luxury High-Rise Apartments
Ambrose
#158
68

Ambrose

4.0(274)✓ Google-verified

Staff excellence drives most resident satisfaction. Neveah and Yadira receive repeated praise for hands-on help during move-in and lease approval. Work orders and maintenance typically complete within 24 hours or days. Residents value the pool, gym, courtyard workspace, and Deep Ellum's food and music scene. Pricing friction and infrastructure issues temper the experience. Multiple reviews flag overpriced rates for the neighborhood, constant elevator outages, and heavy AirBnb presence degrading the residential feel. One long-term resident noted marked decline after a key manager left. Unresponsive leasing during tight vacancy also emerges as a complaint.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
MAA Katy Trail
#159
68

MAA Katy Trail

4.0(204)✓ Google-verifiedPublishes prices

Residents love the location, unit quality, and maintenance team's quick response to apartment issues. However, chronic elevator failures, weak building security, and a dysfunctional mailroom undermine the luxury positioning, with management prioritizing cosmetic updates over critical repairs.

Luxury High-Rise Apartments
Moda
#160
68

Moda

4.0(195)✓ Google-verified

Five-star reviewers consistently praise Dustin, Melody, and James by name for friendly, attentive service during move-in and lease questions. Location in downtown Dallas near the Katy Trail and AA Center ranks as a standout draw, with rooftop views, pool, and dog park earning repeated mentions. One-star reviews tell a starkly different story: tenants report months-long backlogs on maintenance (windows, appliances, pest control), surprise move-out bills sent to collections without warning, and management going silent after initial complaints. The gap appears widest between leasing-stage impressions and lived resident experience. More than half of reviewers-mostly long-term residents-emphasize strong team professionalism and community culture. Yet a vocal minority of recent residents describe a pattern of deferred repairs, unresponsive communication, and aggressive billing practices that undermine the initial welcome. The business itself manages reputation selectively, responding swiftly to praise but slower to address systemic complaints about maintenance and billing processes.

Luxury High-Rise Apartments
The Standard Apartments
#161
68

The Standard Apartments

4.2(183)✓ Google-verified

Management and maintenance staff earn consistent praise for speed and attentiveness; Cruz, Eli, Juan, and Moreno are named as standouts. The property itself appeals to those wanting quiet, clean surroundings with resort-style amenities. However, security remains a sharp divide. Multiple residents report frequent car break-ins, stolen packages, and a robbery, with management declining responsibility. Rowdy student tenants and poor enforcement compound the concern. Maintenance quality also varies: some praise rapid fixes, others report ignored leaks and A/C failures across multiple units.

Luxury High-Rise Apartments
The Mark at Midtown Park
#162
68

The Mark at Midtown Park

4.1(189)✓ Google-verified

Half the community praises attentive staff and quick fixes; the other half reports infrastructure failures (multi-day water loss, recurring fire alarms), pest problems that persist despite pest control visits, and features that don't function as advertised. Quality hinges sharply on when you moved in and which team manages the building. Recent reviews split between long-term residents who feel heard and newer tenants frustrated by maintenance neglect and operational gaps. Staff names like Liz, Teresa, Lisbeth, and Melanie get consistent credit for kindness during tours and onboarding, but management instability and building-wide issues undercut that goodwill.

Luxury High-Rise Apartments
AVA Apartments
#163
68

AVA Apartments

4.1(645)✓ Google-verifiedPublishes prices

Staff members Nussly, Frank, and Daphney consistently earn five-star ratings for genuine warmth and problem-solving across leasing and maintenance. This warmth masks deeper infrastructure problems: one resident endured roaches, non-functional gates, A/C that ran continuously yet never cooled below 80 degrees, water outages with no notice, and unresolved billing disputes after move-out. The property markets resort-style pools and fitness amenities, yet repairs and office-to-maintenance handoffs appear inconsistent. Positive reviews focus entirely on individual staff, not the apartment itself, while the one critical review details months of unresolved mechanical and administrative failures. The contrast suggests friendly faces cannot always compensate for operational breakdowns.

Luxury High-Rise Apartments
One Dallas Center
#164
68

One Dallas Center

4.0(152)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the building's cleanliness, city views, and the warmth of staff members like Mikayla, Jeriah, Trey, and Nouf. Many express strong attachment to the community and note quick repairs. Recurring concerns center on prolonged elevator outages, difficulty reaching the leasing office by phone, and a pattern of maintenance access that some residents experience as disruptive. A minority of recent reviews document hostile interactions with front desk staff, raising serious questions about professionalism during move-in and tenant support outside business hours.

Luxury High-Rise Apartments
LENNOX WEST VILLAGE
#165
68

LENNOX WEST VILLAGE

3.5(112)✓ Google-verified

Residents consistently praise Rebecca, Becky, Myra, and the leasing team for patient, attentive service that made move-in straightforward and stress-free. The property draws tenants to its quiet setting, clean apartments, and recently renovated clubroom and lobby; weekend breakfast, yoga, sauna, and regular social events foster a neighborhood feel. Pet owners and those valuing walkability find the West Village location and pet amenities particularly appealing. While the 3.5 rating reflects some negative reviews in the dataset, recent testimonials are overwhelmingly five-star, focusing on staff warmth, maintenance standards, and convenience rather than complaints.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Village Upper East Side
#166
68

The Village Upper East Side

4.2(39)✓ Google-verifiedPublishes prices

Most tenants celebrate the maintenance team's speed and the cafe-centered community events, naming specific staff who go beyond routine help. A strong minority report thin walls, inconsistent parking enforcement, and pest problems that undermine the premium rent.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Hall Street Flats
#167
67

Hall Street Flats

4.0(234)✓ Google-verified

Recent leasing tours shine: agents Dominic, Kalen, and Brian are attentive and patient. Maintenance staff (Niko, Brian, acknowledged Brian) fix issues quickly. But a management transition last fall triggered complaints about filthy hallways, trash buildup, roach and ant infestations, and poor follow-up. Residents report gates and elevators out of service, missing packages, and yard noise at night. The building units themselves are praised as modern and spacious, yet common areas feel neglected. Brittany has earned praise for being responsive and professional lately, but long-time residents say the property overall has declined. Early-move-in interactions vary sharply: some leasing staff are welcoming; one agent dismissed a tour five minutes before closing. A parking mix-up resulted in an immediate tow and resident frustration. Pet policy changes sparked EMO-related fee issues. The experience hinges on which staff member you encounter and how long you stay.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Ascent Victory Park Apartments
#168
67

Ascent Victory Park Apartments

4.0(175)✓ Google-verified

Staff excellence and sleek amenities draw many residents, but safety lapses and management inconsistency create friction. Leasing teams Chris, Arath, and Edward earn consistent praise for professionalism and patience through move-in and beyond. The property feels upscale, with well-maintained grounds and a hotel-like polish. However, multiple vehicle thefts in secured parking areas without camera coverage leave residents unprotected. Some tenants report management became dismissive after new staff arrived, dismissing complaints and not respecting tenant privacy during maintenance visits. Others note quick resolution when problems escalate to upper management like Nora Gomez.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Bandera at Preston Hollow
#169
67

Bandera at Preston Hollow

4.1(118)✓ Google-verified

Most residents enjoy the spacious units, friendly staff, and social calendar, with maintenance responding quickly when called. However, recurring water damage, A/C leaks, and elevator issues undermine the luxury positioning, and management's unwillingness to negotiate fees or hold noisy neighbors accountable frustrates long-term renters despite the otherwise pleasant atmosphere. At its best, Bandera delivers good value for location and amenities. At its worst, residents report feeling dismissed when infrastructure fails or they need accommodation. The split between glowing five-star reviews and angry one-star accounts reflects genuine inconsistency: some residents thrive in the community and never face problems, while others spend months fighting unresolved maintenance issues and encounter an office that prioritizes policy over relationship.

Luxury High-Rise Apartments
Gallery at Turtle Creek Apartments
#170
67

Gallery at Turtle Creek Apartments

4.0(165)✓ Google-verified

Most residents treasure the Turtle Creek location, the quiet apartments, and the genuine warmth of the leasing and maintenance teams. However, a significant number report that basic building systems fail chronically, and management communication breaks down when problems arise, leaving residents frustrated and feeling ignored. The community shines during tours and early residency, but longer-term tenants describe a pattern where management avoids accountability. Elevators and the parking garage door have stayed broken for months. Security suffers when these fail, and staff rarely return calls or emails about unresolved issues.

Luxury High-Rise Apartments
MAA Gallery
#171
67

MAA Gallery

4.3(26)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing and maintenance teams, particularly Kyera and the maintenance crew, for responsiveness and professionalism. Recent reviews highlight quick service on repairs and a welcoming move-in process. However, older reviews flag delayed maintenance responses, deteriorating amenities (grills replaced with lower-end equipment, worn carpeting), and surprise charges after move-out, suggesting inconsistent management quality over the years.

Luxury High-Rise Apartments
The Village Bend
#172
67

The Village Bend

4.0(161)✓ Google-verifiedPublishes prices

Long-time residents describe The Bend as charming and well-located within The Village's extensive amenities network, praising staff responsiveness and the walkable neighborhood. However, multiple recent reviews flag persistent pest problems, aging units, and escalating lease-renewal costs, with deposit disputes and inconsistent communication raising concerns about management practice shifts in recent years. Ana and her team earn consistent mentions for professionalism, though pest control and maintenance gaps emerge as recurring friction points. The property attracts residents seeking established community ties and amenities but risks losing those frustrated by deteriorating unit upkeep and billing surprises.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Mitchell Lofts
#173
67

Mitchell Lofts

4.2(55)✓ Google-verified

Residents consistently praise the tight-knit community, named staff like property manager Sonja and maintenance technician Jose, and the building's distinctive character. While earlier leasing gaps occurred, recent reviews highlight strong customer service, clean upkeep, and popular amenities including the pool, rooftop views, and dog park. Deep Ellum location draws active renters who value proximity to dining and culture.

Luxury High-Rise Apartments
Zang Triangle
#174
67

Zang Triangle

4.1(196)✓ Google-verifiedPublishes prices

Half the reviews celebrate Yesenia and her team's patience during move-in, and praise the community's cleanliness and maintenance crew. The other half report management neglect: broken email systems, pest infestations that weren't resolved, mold, sudden charges, and three manager changes in two years. Staff friendliness masks a system that doesn't keep records or act on complaints.

Luxury High-Rise Apartments
Waterford at Bellmar
#175
66

Waterford at Bellmar

4.0(130)✓ Google-verifiedPublishes prices

Waterford at Bellmar divides sharply. Half the reviews praise Alex, Ashley, and Jessica by name for patient, knowledgeable leasing support, and residents highlight clean grounds, quick maintenance response, and a quiet community feel, especially after RPM management took over. The other half report aging units with persistent repair needs, frustrating deposit disputes, surprise charges (electricity, application fees), and management that goes silent or dismissive when residents push back on problems. The property shines during tours and move-in, but residents who stay longer encounter slow resolution on serious issues and feel trapped by murky fees and unresponsive follow-up. Newer residents and those touring seem satisfied; longer-term residents who hit friction report the experience deteriorated sharply.

Luxury High-Rise Apartments
Radius Turtle Creek
#176
66

Radius Turtle Creek

4.1(56)✓ Google-verified

Residents consistently praise Radius for its walkable Uptown location, responsive management (especially Sarah and Dan), and quick maintenance. Spacious units and a large dog park appeal to long-term renters who value the quiet, safe neighborhood and reasonable pricing. However, one multi-year resident reported persistent roaches despite pest control, garage security gaps leading to car theft, questionable deposit deductions, and unresolved noise issues, suggesting quality varies significantly by unit and time period.

Luxury High-Rise Apartments
The Bowen on Henderson
#177
66

The Bowen on Henderson

4.3(50)✓ Google-verifiedPublishes prices

Prior to Luma Properties' acquisition, this Knox-Henderson luxury building earned strong praise for Amber's attentive management, quick maintenance responses, and polished amenities. Since the ownership change, residents report widespread frustration: staff turnover has stripped away the personal touch, rent hikes of $40-$170 plus new $80 fees frustrate long-term renters, and maintenance now resists repairs rather than solving them. Fire alarms blare randomly for hours; communication has collapsed; office staff are often unavailable. The property's bones remain solid-location, pool, parking-but the management pivot has hollowed out the living experience.

Luxury High-Rise Apartments
Bluffview Apartments
#178
66

Bluffview Apartments

4.1(35)✓ Google-verified

Most residents enjoy the quiet grounds and quick maintenance response, with staff that makes leasing straightforward and welcoming. However, some tenants report steep rent increases and difficulty reaching the office by phone, and a vocal minority cite ongoing maintenance delays and management that dismisses resident concerns.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Parc at White Rock Apartments
#179
66

Parc at White Rock Apartments

3.7(169)✓ Google-verified

Staff excellence drives repeat praise: leasing team members Kylie, Barbara, and Desiree earn consistent recognition for responsiveness and care, while maintenance supervisor Eduardo is repeatedly called out for speed and professionalism. The White Rock Lake proximity and community events cement a belonging sense among satisfied residents. However, infrastructure problems recur in reviews: broken elevators, non-functional garage doors and entry doors, and a cramped parking garage. Most critically, pest control failures left new residents fighting cockroaches despite paying for treatment. Communication breakdowns surface too, with some reporting unresponsive phones when contacting the office. The gap between staff quality and facility upkeep creates a mixed experience. Strong retention among long-term residents suggests the community and maintenance response overcome many frustrations, but incoming tenants should expect infrastructure quirks and pest issues to manage themselves.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Archer Medical District Apartments
#180
66

Archer Medical District Apartments

3.9(391)✓ Google-verified

Five-year residents and short-term guests alike praise the leasing team's genuine warmth and the complex's clean gym and prompt maintenance when called upon. Yet a vocal minority report weeks-long battles with flea and roach infestations, management responses that feel templated rather than tailored, and a parking system that frequently locks residents out. Long-tenants report a pleasant home; newer residents sometimes find themselves managing pest problems the complex does not. The proximity to grocery, transit, and hospitals appeals to many, but the same location brings unhoused individuals onto the property, creating safety concerns residents say security seldom addresses. Valet trash skips units unpredictably, and the app-based parking garage locks people out when it fails to sync. Staff like Cash and M'lise are standouts, but their professionalism stands in contrast to the leasing office's template responses to serious complaints.

Luxury High-Rise Apartments
Main 3 Downtown
#181
66

Main 3 Downtown

3.7(105)✓ Google-verifiedPublishes prices

Staff excellence defines the living experience here. Andre, Sarah, Lisa, and Monique consistently go above and beyond-staying after hours for move-ins, solving problems with genuine care, and making residents feel secure and welcome. The building itself impresses: downtown views, well-kept amenities, responsive maintenance, and strong security. Two drawbacks: a few residents report broken hot tubs and elevators left unfixed for weeks, and occasional phone tag with the office. Downtown location means street noise from racing cars, but that's city life, not on management. Most visitors find their leasing experience smooth and the community genuinely welcoming. Apartment sizes range from studios to two-bedrooms. Pet rentals available at $350 upfront plus $20 monthly per animal. Amenities include rooftop pool and spa, fitness center, fire pit lounge, and internet café. Storage units run $50–$100 monthly; garage spots $55–$100 depending on size.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Macallan on Ross
#182
66

Macallan on Ross

3.9(351)✓ Google-verified

Staff like Stephanie, Yonathan, and Yecenia consistently earn praise for patience and genuine care during move-in and problem-solving. But security lapses (broken garage gate allowing unauthorized access), rampant package theft, aggressive towing within hours of registration, and neglected common areas (overflowing dumpsters, dirty hallways, cigarette debris) create tension between the welcoming office and the operational failures residents experience daily.

Luxury High-Rise Apartments
Loft + Row
#183
66

Loft + Row

4.0(95)✓ Google-verified

Long-term residents praise the property's friendly staff, quick maintenance, and amenities like the rooftop and dog park, particularly staff members Lorena, AJ, and Alondra. However, recent move-outs report substantial undocumented charges for normal wear and tear, with former tenants citing conflicting promises about wall-mounted items. Gym cleanliness and equipment upkeep have also declined, and pest complaints suggest recurring issues.

Luxury High-Rise Apartments
Highlands Creek Apartments
#184
66

Highlands Creek Apartments

3.4(87)✓ Google-verified

Most residents praise Betty and Daunte by name for their attentiveness and professionalism. Leasing is smooth, maintenance requests are handled promptly, and the neighborhood stays quiet and well-kept. Long-term tenants (some over 15 years) cite affordability and a caring management team as reasons to stay. Reviewers consistently call the location central to Dallas, value the mix of one/two-bedroom units and townhomes, and note that even older buildings are maintained well. No major complaints surface in recent reviews, though a few mention the absence of in-unit washer/dryer as a trade-off for the price.

Luxury High-Rise Apartments
The Armstrong at Knox
#185
66

The Armstrong at Knox

4.1(76)✓ Google-verified

Most residents praise Courtney and Brett in leasing and management, the spacious units, Knox-Henderson location, and resort amenities. However, several long-term residents hit serious friction: AC units that require drainage stop cooling without emergency support after hours, parking fees charged for spaces never provided, paper-thin walls that carry neighbors' schedules, and a trash area that overflows against resident apartments. One car theft reportedly went unaddressed. Staff like Courtney Johnson and Brett Doody earn repeated five-star mentions for professionalism and responsiveness during move-in. The property itself appeals for its layout and pool. The tension is between short-term leasing experience and on-going operational support.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Hampton Plaza at Kessler Park
#186
65

Hampton Plaza at Kessler Park

3.9(179)✓ Google-verified

Leasing staff earn consistent praise for responsiveness and professionalism, and many residents celebrate the location's walkability and landscaping. However, the property is defined by a sharp divide: five-star reviews highlight smooth leasing and management support, while one-star reviews document sustained maintenance failures, pest infestations across units and grounds, aggressive vehicle towing, and a deteriorating relationship between long-term tenants and current management. Recent management changes have triggered strong resident backlash. Complaints center on unresolved work orders spanning months, interior air quality and mold, broken common laundry facilities that retain payment, and a perception that management prioritizes enforcement over tenant relations. A separate pattern concerns gated entry security-gates left open, inconsistent parking enforcement, and towing even of registered vehicles.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Deep Ellum Lofts
#187
65

Deep Ellum Lofts

3.9(153)✓ Google-verifiedPublishes prices

Morgan, Daniel, and Darielle shine in leasing calls and tours, earning consistent five-star praise for patience and attention. The industrial lofts and Deep Ellum location attract residents seeking urban living. However, serious gaps emerge post-move-in: app-only entry locks residents out if phones die or are lost, maintenance delays on mold and appliances stretch months without resolution, and complaints about management unresponsiveness and inconsistent follow-through chip away at the premium positioning.

Luxury High-Rise Apartments
The Village Green
#188
65

The Village Green

4.0(113)✓ Google-verifiedPublishes prices

Many residents prize the peaceful setting, responsive maintenance, and welcoming staff-especially Pam, Nancy, Callie, and Charles. But serious concerns emerge: laundry machines have sat broken for over a year, animal invasions (squirrels) dragged on days or weeks despite complaints, and some tenants report management deception, discriminatory remarks, and unclear deposit deductions. Long-term residents describe a strong community; newer or short-term renters hit friction.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Addison Apartments
#189
65

Addison Apartments

4.1(60)✓ Google-verifiedPublishes prices

Long-term tenants consistently praise Emma's responsiveness, fast maintenance, and the quiet, affordable lifestyle close to downtown Dallas. Recent reviews signal tension: new management has become distant and unresponsive, with tenants unable to reach the office, though the underlying property and location remain solid.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Wynnewood Gardens Apartments
#190
65

Wynnewood Gardens Apartments

4.0(93)✓ Google-verified

Wynnewood Gardens delivers warm leasing experiences and clean outdoor spaces that draw families and seniors, but persistent mold and pest problems undermine the appeal. Staff like Chris, Christian, and Jerry earn consistent praise for thorough tours and transparency, while maintenance responds quickly to requests; however, some residents report unresolved rodent and mold issues lasting months, and the office enforces late-rent penalties with little flexibility.

Senior & 55+ LivingGarden Style & Suburban CommunitiesLuxury High-Rise Apartments
The Lucas Apartments
#191
65

The Lucas Apartments

3.8(328)✓ Google-verified

Staff like Paulina and maintenance techs Nate and Michael earn consistent praise for responsiveness and genuine care. Interiors are spacious and well-appointed. However, the property's common areas tell a different story: security gates broken for over a year, elevator panels and door handles missing, stairwells filthy, and hallway trash scattered for days despite included valet service. Residents report management unresponsiveness to repair requests, mold and pest issues, and broken security doors that have exposed tenants to homeless individuals using drugs inside. Multiple residents cite poor front-office phone communication and, more damaging, one reviewer alleges staff offered rent discounts in exchange for positive reviews. Refund disputes and misleading leasing information appear in recent complaints. The gap between unit quality and complex maintenance is stark and, for long-term residents, has eroded trust.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
2929 Wycliff Apartments
#192
65

2929 Wycliff Apartments

3.8(267)✓ Google-verifiedPublishes prices

Five-star leasing experiences stand out: David, Emily, Jamari, and Kita earn consistent praise for professionalism and welcome. The property's central Oak Lawn location and modernized units appeal to incoming residents. But long-term residents encounter a different picture. The pool remained closed May through August with minimal communication; maintenance requests stall for months or show completed when no one visited. Security concerns (broken doors, accessible entries, debris-filled grounds) and ongoing unit issues (mold, mice, broken appliances unresolved for the lease duration) frustrate those who stay. CAF's management transition (2024) marks a dividing line: prior residents credit better execution under Greystar.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Seville Uptown
#193
65

Seville Uptown

3.8(189)✓ Google-verified

Most recent residents praise the leasing team-particularly Joel and Josh-for going above and beyond, and note quick maintenance response and ongoing property improvements like hallway updates. Location near Cedar Springs restaurants and highway access stands out. However, a persistent safety issue spans multiple years: break-ins, car theft in the garage, and stolen packages. Management's response has been limited (directing residents to file police reports or citing seasonal security), which frustrated long-term residents enough to move out. New residents tend to rave; longer stays reveal frustration with security lapses and move-out billing confusion. The staff care is genuine, but property-level safeguards appear insufficient for a luxury-priced community.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Carrara at Cole Apartments
#194
65

Carrara at Cole Apartments

4.1(120)✓ Google-verified

Carrara at Cole draws strong praise for its location near Knox-Henderson and Uptown, and for front-desk staff who consistently go the extra mile. The community calendar of events and maintenance responsiveness earn repeat residents' loyalty. However, a significant group reports persistent pest control neglect, chronic plumbing issues, poor noise insulation, and management that either ignores resident concerns or hits them with unexpected fees. Communication gaps between departments mean problems stay unresolved for months, and several reviewers say disputes have escalated to collections without staff follow-up.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Parc on Jackson
#195
65

The Parc on Jackson

4.3(38)✓ Google-verifiedPublishes prices

New luxury downtown Dallas tower with strong interiors and genuine, attentive staff like leasing consultant Michael and maintenance supervisor Alberto. Residents feel safe and appreciated in a spotless, well-kept community. However, office responsiveness varies sharply: some reach management instantly while others go unanswered for weeks, and maintenance occasionally closes requests without entering units. Screening and warranty disputes have left a few residents frustrated. Reviewers consistently cite the property itself as excellent. Staff naming (Michael, Jessica, Devon, Thailand security) and personalized care stand out in positive reviews. Concerns center on management accountability, data privacy on the tour site, and perceived high pricing for shared (rather than private) amenity spaces. First-time residents should expect new-building growing pains.

Luxury High-Rise Apartments
Towne Square Apartments
#196
65 low data

Towne Square Apartments

4.2(30)✓ Google-verifiedPublishes prices

Long-term residents report friendly management, solid maintenance, and quiet units with good soundproofing. Pricing is reasonable for the square footage. Older amenities and occasional odor complaints temper satisfaction, though the property stays clean overall.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Highland Hills
#197
65

Highland Hills

3.9(122)✓ Google-verifiedPublishes prices

Reviewers praise the leasing office staff, particularly Talia and Latroya, for patience and persistence through lengthy applications, with long-term residents noting the property's recent improvements. However, complaints center on lease terms being enforced unpredictably, maintenance delays (especially ice treatment in winter), and significant issues with deposit refunds that can take months, suggesting inconsistency between office and management responsiveness. The complex appears stronger on initial welcome and staff warmth than on back-end operations. First-year residents consistently describe clean units and friendly service, while long-term tenants report that safety concerns and billing disputes receive slow or no resolution despite repeated contact.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Bel Air On Maple Apartments
#198
65

Bel Air On Maple Apartments

4.0(94)✓ Google-verifiedPublishes prices

Bel Air on Maple offers good bones, competitive pricing, and emergency maintenance that shows up fast. The location near Parkland, downtown, and DART access draws residents who value convenience and the units themselves are well-soundproofed and updated. Management instability and a strict towing policy create friction. Multiple residents report months without a property manager, misleading pricing during application, over-aggressive guest parking enforcement, and cleanliness complaints. Victor (maintenance) and the leasing office during stable periods earn specific praise, but turnover leaves residents navigating inconsistent rules and customer service.

Luxury High-Rise Apartments
The Ashton
#199
65

The Ashton

4.1(60)✓ Google-verifiedPublishes prices

The Ashton draws strong praise for its Uptown location, spacious layouts, and standout maintenance staff like Carlos and Eric. However, persistent complaints emerge: non-residents face dismissive front desk service, phone calls to management go unanswered for days, and Assistant Manager Colby reportedly responded defensively rather than solving resident disputes. Unit issues (washer flooding, kitchen sink rust) were documented. Personality shifts after lease signing, slow repairs, and outdated finishes further undermine trust despite the building's quiet construction and high-end promises.

Luxury High-Rise Apartments
Cityplace Heights
#200
64

Cityplace Heights

3.9(378)✓ Google-verified

Half the reviews praise affordability and occasional staff standouts, but the other half describe systemic decay: cockroach infestations, mold in multiple units, broken elevators and AC units left unfixed for months, and hallways soaked with pet waste. Move-out billing appears designed to strip deposits and charge $650–$750 on top, even for spotless units. A 5-year resident notes that management quality collapsed after an ownership change, with four leasing directors in succession and security so compromised that guests learned to bypass broken gates. The complex trades lower rent for chronic neglect. Maintenance crew members earn individual praise for speed and professionalism, and some leasing agents help with move-in smoothly, but these wins are drowned out by foundation-level failures: mold spreading from air vents, roaches arriving within weeks, and a pattern of retaliatory fees that residents describe as deliberate company strategy.

Luxury High-Rise Apartments
Magnolia Station
#201
64

Magnolia Station

4.0(76)✓ Google-verified

Magnolia Station draws strong praise for its Victory Park location and staff responsiveness, especially from the community manager. However, residents report ongoing friction: management turnover, slow maintenance, and security lapses that include unhoused people at the entrance and an outdated gate system. The unit itself impresses, but building operations need work. Tru consistently earns five-star reviews for leasing professionalism and genuine care, yet the broader management structure appears unstable. Amenities are minimal (residents call the gym dusty and pool questionable), and summer centipedes recur annually. Long-term residents cite affordability as the draw, not resort-style living.

Luxury High-Rise Apartments
Seale 707 Apartments
#202
64

Seale 707 Apartments

4.3(39)✓ Google-verified

Staff like Hayley and Delacey earn consistent praise for leasing and maintenance speed; units are quiet and well-finished with modern appliances. But recent reviews reveal serious gaps: no on-site manager, pet waste covering grounds, vehicles stolen from the lot, and move-out deposit deductions that tenants call unfair. The building itself is solid, and newer residents report satisfaction. Longer-term experiences and recent complaints about safety and financial practices create real concern about management oversight and community enforcement.

Luxury High-Rise Apartments
Atera Apartments
#203
64

Atera Apartments

4.0(503)✓ Google-verified

Atera draws strong praise for leasing staff like Gabby and Emily, who consistently earn five-star reviews for professionalism and responsiveness. The mismatch lies in property operations: residents report months-long closures of pools (green and stagnant), broken gym equipment, unmaintained grounds, and serious security lapses where entry gates remain stuck open. One long-term resident called out a pattern of decline in communication and safety response. Staff continuity appears to help: residents mention Veronica (property manager) and maintenance teams stepping up recently. Yet billing disputes and difficulty reaching the office by phone remain friction points. The complex sits near downtown and medical district amenities, but location cannot offset repeated failures to maintain basic upkeep or respond to genuine safety concerns like vehicle break-ins.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Atlantic Highland Park
#204
64

The Atlantic Highland Park

3.8(490)✓ Google-verified

Staff changes have made a real difference in how residents feel heard; maintenance arrives promptly and several named team members earn genuine gratitude. Yet common areas-hallways, stairwells, parking garage-smell consistently of animal waste and go weeks uncleaned, which undermines the luxury promise. Security lapses (broken gates, non-functional cameras, car break-ins, package theft) and aggressive fee structures add friction to what could otherwise be a solid location close to downtown and Dallas Love Field. Recent management improvements in office responsiveness show the community is aware of problems. However, complaints about deposit refunds, air conditioning failures during triple-digit heat, and the gap between advertised luxury and actual maintenance remain substantial. Tenants who prioritize staff kindness and don't mind common-area issues rate the place highly; those expecting true luxury-level cleanliness and security typically leave disappointed.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
MAA North Hall
#205
64

MAA North Hall

3.8(143)✓ Google-verifiedPublishes prices

Strong maintenance staff (Peter, Edward, Stephanie) earn consistent praise for fast, professional work and smooth move-ins. However, serious structural and operational issues persist: broken security gates enable theft, elevators fail regularly, poor insulation creates noise and pest entry, and unresponsive management ignores complaints despite three-month notice requirements and unexpected fees.

Luxury High-Rise Apartments
The Ace Apartment
#206
64

The Ace Apartment

3.8(219)✓ Google-verified

Close to bus stops and a six-minute walk from the train station. Renovated units feature quartz counters and stainless steel appliances. However, recurring complaints center on management responsiveness, AC failures, maintenance delays that take weeks, and leasing staff who contradict themselves or dismiss tenant concerns. Security deposit returns have required court intervention; some residents report pest and water damage going unaddressed.

Affordable & Income Restricted HousingGarden Style & Suburban CommunitiesLuxury High-Rise Apartments
Magnolia at Inwood Village Apartments
#207
64 low data

Magnolia at Inwood Village Apartments

4.5(13)✓ Google-verified

Residents consistently praise the Inwood Village location, modern finishes, and staff responsiveness. One serious complaint about pest management and two-star concerns about safety balance the strong majority of five-star experiences.

Luxury High-Rise Apartments
Lantower Midtown
#208
63

Lantower Midtown

3.8(132)✓ Google-verified

Residents praise the modern design, helpful leasing team (Barry, Keenan, Ariel, William), and quick maintenance turnaround. However, significant concerns dominate recent feedback: catalytic converter and package thefts despite advertised gating, persistent pest problems, thin walls causing noise from neighbors and pool area, and a punitive $750+ transfer fee. Security lapses undermine the premium positioning, and management responsiveness to complaints appears inconsistent.

Luxury High-Rise Apartments
The Madison at Bishop Arts Apartments
#209
63

The Madison at Bishop Arts Apartments

4.0(61)✓ Google-verified

Residents praise the staff's personal attention and quick maintenance turnarounds, especially the property manager's hands-on approach. The rooftop and Bishop Arts walkability appeal to young professionals on a budget. However, significant complaints arise about chronic parking shortages (with cars towed from reserved spots), deposit refunds delayed months after move-out, weak security communication during emergencies, and lack of standard amenities like gyms or pools. The location's distance from groceries and gym facilities frustrates residents reliant on cars.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Mayflower Apartments
#210
63

Mayflower Apartments

3.7(226)✓ Google-verified

Since new management arrived, residents report improved spaces, responsive staff, and modernized parking and common areas. However, serious maintenance gaps remain: elevators fail repeatedly, pool chemistry poses health risks, and security lapses persist despite paid services. Noise complaints go unaddressed, and the building shows signs of decline from its early years. Long-term residents highlight safety concerns that management has not resolved. A property manager with industry credentials cited unsafe stairwells, unacceptable fire safety risks, and chemical contamination that caused illness. The contrast between five-star recent reviews and one-star safety complaints suggests either new improvements or divergent experiences by unit type or building section.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Hamilton
#211
63

The Hamilton

2.7(443)✓ Google-verified

Most residents report quick maintenance fixes and attentive management that stays consistent over years. Staff like Mia, Alexia, and Carlos are frequently praised for going beyond the basics. At least one review flags a serious concern about sudden removal of belongings, though this single incident stands starkly against overwhelming positive feedback.

Luxury High-Rise Apartments
AMLI Quadrangle
#212
63

AMLI Quadrangle

3.8(120)✓ Google-verifiedPublishes prices

Leasing agents Jerry, Karl, Halle, and Autumn earn consistent praise for welcoming, thorough assistance; maintenance staff including Denny and Christian respond quickly to repairs. The dog park and location near Katy Trail appeal to younger residents, and apartments are spacious with new appliances. Recurring problems undermine the experience: both elevators fail every few weeks, sometimes simultaneously, with repairs stretching weeks. Pest sightings at move-in, slow grounds cleaning, and access card glitches frustrate residents. Long-term tenants overlook these issues; newer residents report them sharply.

Luxury High-Rise Apartments
MAA Worthington
#213
63

MAA Worthington

3.7(265)✓ Google-verifiedPublishes prices

Worthington's maintenance workers-Alvaro, Wilfredo, Matthew, and others-draw consistent praise for speed and respect, with residents thanking them for quick dishwasher replacements and thoughtful service. Yet this goodwill masks deeper problems: elevators fail every other week, security is weak (cars broken into daily, shattered glass ignored), hallways reek of dog urine, and management brushes off complaints with dismissive responses. The pool shines and the location is central, but infrastructure neglect and poor communication leave many feeling trapped in a well-staffed shell. Some residents report receiving incentives for five-star maintenance reviews, raising questions about rating authenticity. Parking garage design is cramped, noise from the nearby bar Mila bleeds into McKinney-facing units, and amenities (gym, printer, coffee station) are either broken or underwhelming. One resident called it "by far the worst apartment experience" despite the good maintenance team. Individual units can be pleasant, but building-level management failure undermines daily living.

Luxury High-Rise Apartments
Aberdeen @ Bellmar Apartments
#214
62

Aberdeen @ Bellmar Apartments

3.7(421)✓ Google-verified

Staff like Cam and Valery earn consistent praise for attentiveness and quick repairs, and long-term residents value the pool, layout, and walkable North Dallas location. However, maintenance responsiveness is inconsistent: some report same-day fixes while others face months of ignored requests, water damage, roach infestation, and disputed move-out charges. Package theft and car theft are regular complaints, with residents feeling the office dismisses security issues.

Luxury High-Rise ApartmentsGarden Style & Suburban Communities
Skyline Farmers Market
#215
62

Skyline Farmers Market

3.7(386)✓ Google-verified

Five-star reviews consistently highlight individual staff members-Stephanie, Aymieka, and maintenance technicians Chakiya, Angel, and Louis-who deliver attentive, patient service during tours and rapid repairs. The apartments themselves draw praise for spacious layouts and city views. However, serious living conditions complaints dominate the lower-rated feedback: recurring pest infestations (rats in garages, mice in units, roaches), ongoing mold and moisture damage that management covered up rather than resolved, security lapses including theft and unsecured entry doors, and poor communication from management particularly after recent company transitions. Long-term residents report pest and maintenance battles spanning years.

Luxury High-Rise Apartments
The Adelphi
#216
62

The Adelphi

3.7(180)✓ Google-verified

Residents praise the front-office team, especially Trenton and Maria, and report quick maintenance response once issues are submitted. The Design District location and spacious apartments draw families and long-term residents. However, a significant group reports serious problems: broken elevators, unresolved mold, disability-accommodation requests dismissed, and leasing-process delays that span weeks. Several applicants describe miscommunication with the third-party screening company and unanswered calls. Management appears split between staff who genuinely engage (maintenance, property management, concierge) and a leasing office that struggles under workload or coordination. One reviewer flagged suspicious patterns in five-star reviews. The building itself has ongoing maintenance and infrastructure issues that exceed what staff can quickly resolve.

Luxury High-Rise Apartments
Renaissance at Preston Hollow
#217
62

Renaissance at Preston Hollow

3.7(147)✓ Google-verified

Residents split sharply: some praise responsive maintenance staff, social events, and the tree-lined Preston Hollow setting. Others report serious gaps in security (open gates, no garage cameras, mail room break-ins), months-long maintenance backlogs, and front office no-shows. The complex has been under multi-year construction, which compounds frustration over broken amenities and unrepaired unit issues. Recent positive reviews suggest management improvements, but security concerns and repair delays remain unresolved complaints grounded in specific incidents.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Manor House
#218
62

Manor House

3.7(229)✓ Google-verifiedPublishes prices

Five years of service masks serious deterioration since the shift to Living Residential LLC management. The 3.7 rating reflects a stark split: newer residents and those who interact only with standout staff (notably concierge Lemon, Leon, and Janis) praise hospitality and location, while longer-term tenants report widespread pest infestations, ignored repair requests, and dismissive management responses that prioritize cosmetic upgrades over livability. Maintenance responds quickly when called, but underlying conditions persist. The downtown Historic District location near Deep Ellum and Uptown draws praise for walkability. Pet fees total $560 annually, and forced valet parking costs have climbed. Residents warned away cite three years or more of unresolved cockroach and bed bug problems, HVAC failures, and unresponsive management who minimize tenant concerns even when presented with photographic evidence.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Taylor Lofts at the Dallas Farmers Market
#219
62

Taylor Lofts at the Dallas Farmers Market

4.0(45)✓ Google-verified

Most residents praise the leasing team for responsiveness and a smooth move-in, with Axam and Sam named frequently for going above and beyond. The location near downtown and the farmers market is a strong draw, and many feel safe. However, a vocal minority report persistent maintenance failures (washers, dryers, kitchen breakers), poor follow-up from management, security oversights, and disputes over move-out charges without proper documentation to support pre-existing damage claims.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Cypress at Trinity Groves
#220
62

Cypress at Trinity Groves

3.7(270)✓ Google-verified

Five-star reviews praise the maintenance team for quick repairs and thoughtful grounds work, and residents with dogs appreciate the community. The other half of the feedback tells a different story: a complex sliding into disorder as security ignores break-ins and gate failures, roaches persist despite weekly spraying, office staff avoid phone calls, and enforcement of guest limits has vanished. The property faces mounting operational problems reviewers connect to staff turnover and management inattention. Car break-ins happen repeatedly in shared and gated garage spaces. Pool parties with 50 non-resident guests and loud music run unchecked through summer weekends. Common areas, shared laundry, and building entrances need regular cleaning that reviewers say has become invisible. Residents describe feeling unsafe and report expensive move-out charges without itemized proof.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Cityscape Park Apartments
#221
62

Cityscape Park Apartments

4.0(49)✓ Google-verified

Staff like Jasmine, Melanie, and John earn consistent praise for responsiveness and care, and units stay clean with maintenance handling requests quickly when staffing allows. Recent complaints center on inflated pricing for small, poorly insulated units where neighbor noise and smoke seep through shared air ducts, combined with spotty phone access and one stretched-thin maintenance person struggling to keep up with repair backlogs.

Luxury High-Rise Apartments
Oak & Ellum
#222
62

Oak & Ellum

3.6(212)✓ Google-verifiedPublishes prices

Residents either praise Pam's attentiveness in leasing and Carlos in maintenance for quick repairs, or they recount months of living with security failures, vandalized cars, persistent hallway odors, and gates that worked infrequently. The complex sits below the directory category average on Google and splits sharply: 57% five-star praise, but 32% one- or two-star complaints centered on cleanliness, safety neglect, and inconsistent management response. Private yards attract dog owners who value the Deep Ellum location. However, repeated complaints span a three-year window and suggest systemic issues: no working garage cameras, stained and smelly hallway carpet, broken or absent security measures, and resort amenities sometimes out of service. Refund delays and rigid application processes add to the friction.

Luxury High-Rise Apartments
LaVita on Lovers Lane
#223
62

LaVita on Lovers Lane

3.6(208)✓ Google-verified

Residents consistently praise the office staff-especially Elizabeth, Zayda, and Manny-for responsiveness and quick repairs, and many highlight the quiet, safe setting and pet amenities as major draws. However, long-term residents report mounting maintenance backlog (unresolved leaks, mold), pest infestations, overcrowded parking, and deteriorating common areas, with some feeling the property has declined over years despite recent renovations and staff effort. The complex appears best for people staying under two years or prioritizing staff attentiveness over facility condition. Newer residents and those on the leasing side encounter the community's strengths. Longer-tenure residents encounter both loyalty-inspiring management and the strain of aging infrastructure-maintenance requests logged but not always fully resolved.

Luxury High-Rise Apartments
Casa Treviño Apartments
#224
62 low data

Casa Treviño Apartments

5.0(8)✓ Google-verified

All eight reviews are five-star, citing warm staff, a tidy property, and amenities like the community room. One visitor noted staff arranging on-site barber services for residents, reflecting attention to residents' practical needs.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
Fairway Village Apartments
#225
61

Fairway Village Apartments

3.2(58)✓ Google-verified

Most five-star reviewers highlight clean, quiet surroundings and management that actively solves tenant problems. Staff greet residents with friendliness, maintenance responds visibly, and the property appears to have improved significantly over recent years.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Continental at Mercantile Place
#226
61

The Continental at Mercantile Place

3.3(162)✓ Google-verified

Five-star reviews consistently highlight staff responsiveness, with tenants naming Isaiah, Tyler, and Christy for going above and beyond on maintenance and leasing questions. The building feels welcoming with regular resident events and clean, well-kept grounds. However, some residents worry about building security: front and back doors remain unlocked during all hours, creating safety concerns for families. One reviewer also noted that advertised amenities like the rooftop terrace were not as accessible as promised on the website.

Luxury High-Rise Apartments
The Village Lakes
#227
61

The Village Lakes

3.8(64)✓ Google-verifiedPublishes prices

New residents praise the scenic lake setting, responsive maintenance, and attentive staff, but long-term renters report mounting frustration with aging apartments that break down weekly, inconsistent grounds upkeep, and rising rents for outdated construction. The location within the Village offers nearby shops and restaurants, yet tenants describe deteriorating landscaping and persistent pet waste issues that management struggles to address.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Skyline Trinity
#228
61

Skyline Trinity

3.7(303)✓ Google-verified

Residents praise the location, skyline views, and speed of maintenance when called-but the property is held back by chronic understaffing and management turnover. Hallways stay dirty despite paid cleaning service, the parking gate lags daily, and several amenities promised on the website sit unused or closed. Staff splits sharply: some named team members (Hailey, Sherry, Haleigh) earn strong loyalty, while office communication often feels dismissive. Management has cycled through three companies in seven months, and residents report power outages, blocked bathroom access, and overoccupied units contributing to noise and filth. The core issue is not construction but execution: a modern building marketed as luxury that lacks the upkeep and communication to back that claim.

Luxury High-Rise Apartments
2100 Moser Apartments
#229
61

2100 Moser Apartments

4.2(38)✓ Google-verified

For most of its history, this luxury complex earned genuine loyalty from long-term residents who praised the leasing team by name (Jessica, Yesenia) and quick maintenance response. The Knox-Henderson location offers walkable access to restaurants and bars, and units feature high ceilings, natural light, and quality finishes. A sharp decline began recently with the management switch to Revival Property Company. Residents now report unresponsive staff, maintenance requests ignored for 30+ days, and a broken ice maker replaced with a dirty used unit. One long-time resident is leaving after four years of contentment. Construction behind the building has also created ongoing parking and tire damage issues, though this predates the recent management shift.

Luxury High-Rise Apartments
Eleven10 at Farmers Market Apartments
#230
61

Eleven10 at Farmers Market Apartments

3.7(284)✓ Google-verified

Staff at the leasing office-especially Ricky, Sade, and Sacha-consistently impress visitors with friendly, attentive service and knowledge of units. The Downtown location and recent price drops draw interest, and some long-term residents praise affordability and the complex overall. However, residents report serious safety and maintenance failures: broken security cameras, inoperative door locks, stolen car parts, and a stranger banging on doors at 3 AM. A/C routinely fails in summer; elevators have been out for months; rats appear in yards and near the pool. Move-out fees are unexpectedly high. Management often dismisses complaints rather than act on them.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Villas of Remond
#231
60

The Villas of Remond

4.0(60)✓ Google-verified

Older residents often praise the peaceful grounds and professional care from manager Michael, especially during move-in. However, persistent complaints about unresponsive maintenance, locked office doors, and rude leasing staff create frustration. Families report month-long waits for repairs, withheld deposits, and dismissive treatment when raising issues. The complex works well when managed directly by Michael but falters when dealing with front-office staff and maintenance scheduling.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
LTV Tower
#232
60

LTV Tower

3.8(76)✓ Google-verified

LTV Tower draws guests with its downtown location and cityscape vistas, and staff like the front desk and event bartenders earn praise for friendliness. However, a significant portion of reviews report roaches, spiders, dirty linens, mold, and poor maintenance; some tenants describe the unit condition as far worse than advertised photos, and management is criticized for slow response to safety problems including unsupervised roof access.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Junius Apartments
#233
60 low data

Junius Apartments

4.6(9)✓ Google-verifiedPublishes prices

Strong reviews emphasize David's responsive management and fast maintenance. The walkable location near Downtown, Uptown, and Deep Ellum appeals to renters valuing convenience. One old dispute over a refusal to refund rent on an never-occupied unit stands out as a significant caveat.

Luxury High-Rise Apartments
The Margaret at Riverfront
#234
60

The Margaret at Riverfront

3.7(112)✓ Google-verified

The Margaret draws praise for its location, amenities, and standout leasing agents who guide prospects through decisions thoughtfully. The pool, fitness centers, and nearby skyline bridge appeal to residents who stay satisfied long-term. Most complaints center on operations: aggressive towing (high fees, guests towed quickly), persistent noise from thin walls and construction, and unresponsive management when residents raise concerns. Package theft and pest problems have gone unaddressed. Staff responsiveness varies sharply depending on which team member handles your issue.

Luxury High-Rise Apartments
Alara Uptown Luxury Apartments
#235
60

Alara Uptown Luxury Apartments

3.5(150)✓ Google-verifiedPublishes prices

Five-star reviews praise Alma and Delia in the leasing office, rapid maintenance response, and a safe Uptown location with secure parking and hardwood floors. But several guests report surprise charges on move-out, including a $976 carpet fee for undamaged units and disputes over non-refundable deposits kept after lease cancellation. Staff excellence masks serious billing friction.

Luxury High-Rise Apartments
Highpoint Senior Living
#236
60 low data

Highpoint Senior Living

4.1(50)✓ Google-verified

Two-thirds of reviews praise Highpoint as a calm, secure place with attentive staff like Maria and Adela. However, some tenants report ongoing noise issues, unresponsive management responses to security concerns, and communication gaps between office and residents.

Senior & 55+ LivingLuxury High-Rise Apartments
The Epic
#237
60 low data

The Epic

4.2(28)✓ Google-verified

Three reviews offer limited but favorable impressions of the building's architecture and its Deep Ellum location. Visitors highlight the artwork, dining options, and transparent design, though one reviewer questioned privacy implications of the glass facade.

Luxury High-Rise Apartments
Holiday Hills Apartments
#238
60 low data

Holiday Hills Apartments

3.7(49)✓ Google-verified

Staff and long-term residents praise Holiday Hills for friendliness, community events, and spacious layouts. However, repeated complaints over several years document persistent rat and roach infestations, mold in bathrooms, maintenance delays, and escalating noise from tenants. The property shows a stark divide: established residents with good experiences versus newer tenants reporting serious habitability concerns.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Ardan Apartments
#239
60

Ardan Apartments

3.6(219)✓ Google-verified

Maintenance technicians Henry, Michael, Raul, and Miguel earn consistent five-star praise for fast, friendly service on AC, plumbing, and furniture help. Concierge staff also draw repeated compliments. Yet residents report elevators breaking almost daily, water leaks left unresolved for weeks, mold visible in hallways and AC vents, and luxury amenities (sauna, steam room) smelling unclean. One resident endured a broken washing machine for six months despite multiple requests; another flagged management's focus on surprise charges over property upkeep. The gap between advertised luxury and lived experience is stark. The building struggles with structural and operational neglect that no amount of staff warmth can hide. Elevator reliability and water damage suggest deferred infrastructure fixes. Several residents cited this gap as reason to break leases early, raising doubts about whether premium pricing aligns with day-to-day living quality.

Luxury High-Rise Apartments
The Dylan
#240
60

The Dylan

3.7(99)✓ Google-verified

Long-term residents consistently praise maintenance speed and staff warmth, particularly leasing agents and property managers. However, several recent concerns cloud the picture: security deposit disputes months after move-out, delayed unit turnover at lease start, weak phone responsiveness, and serious allegations of discriminatory conduct and financial overcharging. The gap between day-to-day living and management accountability appears substantial. Staff named positively include Michael Williams, Jennifer Ramirez, Sharetha, Kathena, and (formerly) Ashley, with maintenance teams also commended. A broken HVAC unit left unresolved for over a month in summer heat and persistent hallway odors signal maintenance gaps during crisis situations. One reviewer reported homophobic treatment and unsubstantiated post-move charges passed to collections.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Oakwood Apartments
#241
60

Oakwood Apartments

3.7(58)✓ Google-verified

Oakwood delivers on affordability and responsive leasing staff, particularly Luz and Gina, who handle requests promptly. Spacious layouts and family-friendly management draw long-term residents. However, recent complaints about AC failures, towing enforcement, and maintenance inconsistency suggest quality issues are growing despite the strong reputation in the office.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Ash at The Branch
#242
59

The Ash at The Branch

3.2(276)✓ Google-verifiedPublishes prices

The Ash draws residents who value walkable Northeast Dallas living near White Rock and Mockingbird Station, but experiences divide sharply on management. Leasing staff like Jennifer M, Taner, and Adin Morris earn consistent five-star praise for attentiveness and follow-through. Simultaneously, residents report phones that go unanswered for weeks, unresolved collections sent without notice, entry procedures that fail on move-in, and security gaps (unlocked doors, broken fobs, malfunctioning alarms) management won't fix. The pool, fitness center, and pet amenities work well; move-in readiness and ongoing communication do not. For those who connect with specific staff members early and demand written documentation, the location and finishes appeal. Those expecting responsive management across the board should look elsewhere, and potential residents should verify unit readiness and security protocols before signing.

Luxury High-Rise Apartments
The Hive Apartments
#243
59

The Hive Apartments

3.5(303)✓ Google-verified

Ray and Jay dominate the positive experience: residents call out maintenance turnarounds measured in minutes, AC fixes, dishwasher repairs, even a pigeon rescue, with staff like Maggie offering temp units and gestures when emergencies drag on. Against this, a stark counterpoint: mold that wasn't actually fixed despite marked work orders, security deposits unaccounted for after move-out, office unavailability, and strong odors in laundry rooms. The split in ratings (53% five-star, 34% one/two-star) reflects two The Hives: one where maintenance solves your problem fast, one where basic upkeep and follow-through fail. Review depth is limited to what these 30 texts show; no pricing or lease terms appear.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Estrella at Kiest
#244
59

Estrella at Kiest

3.0(180)✓ Google-verified

Experiences split sharply: fans credit management (particularly Daisy) for responsiveness and affordability, noting clean grounds and safety. Critics face pest control gaps, maintenance backlogs, office closures during business hours, surprise charges, and neighborhood noise/crime issues that deter families.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
The Galbraith
#245
59

The Galbraith

3.2(142)✓ Google-verified

Long-term residents and recent arrivals report well-kept units, responsive management (especially Eryn, Dominique, Audrey), and a safe downtown location. The building's reputation fractures over staff interactions: front desk professionalism varies widely, and security enforcement has drawn repeated complaints about intimidation of visitors and delivery personnel. Praise for clean spaces and modern finishes contrasts sharply with accounts of pest problems, gym amenities falling short of marketing, and inconsistent customer service on phone and in-person. Reviewers split decisively between genuine satisfaction and frustration over unprofessional conduct.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Grand Estates at Kessler Park
#246
59

Grand Estates at Kessler Park

3.4(230)✓ Google-verified

Half the reviews are five-star; half are one or two. Long-term residents praise the downtown views, convenient location, and specific staff members like Irma, Mr. Joseph, and Johanna. But frequent complaints center on AC that stays broken for months despite multiple requests, cars stolen or vandalized inside gated parking, and maintenance marking jobs done when no one ever came. Rent is steep for these recurring failures. Walls are paper-thin, letting traffic and neighbors bleed through at night. Package room, gym, and gates are often locked or left open without explanation. Leasing office staff are polite but seem unable to enforce accountability on the maintenance side or stop gate breaches. An inspector from Dallas found mold and extreme heat that resulted in city fines.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Park West Apartments
#247
59

Park West Apartments

3.7(194)✓ Google-verifiedPublishes prices

Park West's split personality reflects a property in transition. The maintenance crew, led by Cliff and Annette, earns consistent praise for quick repairs and going above hours; one resident credits Cliff with replacing an AC unit and thermostat during a heat emergency. Leasing staff like Nayelli and Courtney score high marks for warmth and professionalism. But new management (Berkshire, which took over in May/June 2026) has triggered a backlash. Residents report nightly fire alarms, non-functional elevators, broken gate and door locks, and pets being charged rent despite valid ESA documentation, with billing errors piling on late fees. Management communication is thin ("one guy working downstairs", AI chatbot failures, unreachable office). Common areas and dog parks have been closed without explanation. The property feels stretched: security is absent, homeless occupation of stairwells and storage reported, and many long-term residents say they are leaving.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
King Bridge Crossing
#248
59 low data

King Bridge Crossing

4.3(18)

Most residents express attachment to King Bridge Crossing and say they prefer it to other local options. Review detail is thin and older, making specific service claims hard to verify.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Inwood on the Park
#249
59

Inwood on the Park

3.0(197)✓ Google-verified

Reviewers consistently praise Elijah, Janie, Marquita, and Sarina for handling the leasing process smoothly and answering calls within 24-48 hours. Significant complaints center on delayed maintenance (A/C stuck at 85 degrees for weeks), broken elevators and key fobs lasting months unrepaired, pests, trash accumulation, poor security response, and refunds taking months with little follow-up communication.

Luxury High-Rise Apartments
Bluffs at Lakewood
#250
59

Bluffs at Lakewood

3.3(189)✓ Google-verified

Most residents praise the maintenance crew's speed and the office staff's responsiveness, citing fixes within 24 hours even at odd hours. The location near White Rock Lake trails, affordable rent for the area, and gated security draw tenants, but exterior cleanliness, persistent pest issues, and parking shortages test patience, especially during summer months or weekends. Leasing staff member Ciahna is repeatedly highlighted for professionalism and care during the application process. Cosmetic issues (incomplete remodels, stained flooring, questionable balcony condition) suggest the owner's deferred maintenance spending, not management neglect. Theft from vehicles has occurred, though residents note the complex does emphasize securing valuables and belongings.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Modera St. Paul
#251
59

Modera St. Paul

3.7(40)✓ Google-verified

The building itself impresses: sleek finishes, a standout gym, and proximity to downtown Dallas attractions draw residents. Leasing staff like Lauren, Chris, and Andrew earn consistent praise for genuine care during tours and transitions. The core conflict emerges from recent policy changes. Management introduced paid guest parking ($3/hr) effective July 2026 with minimal notice to existing residents who chose the property partly for free visitor access. Combined with existing parking fees and base rents above $2,000, many feel nickeled and dimed. Construction quality stumbles in first-year issues: glue smears, uneven floors, and stain marks mar several units. Staff attitudes vary sharply; while some deliver warmth, others communicate dismissively, and one maintenance entry without advance warning breached residents' comfort with their homes.

Luxury High-Rise Apartments
Icon at Ross Apartments
#252
58

Icon at Ross Apartments

3.4(143)✓ Google-verified

Staff like Eduardo and Desiree earn consistent five-star praise for their professionalism, patience, and attention during leasing, and newer management is making infrastructure improvements. But residents encounter ongoing problems: elevators down for months, pest invasions despite repeated requests, hallways accumulating trash and debris, and security lapses including missing packages and vehicle break-ins. The property itself appeals to budget-conscious renters who value nightlife proximity and parcel lockers, yet the gap between lease promises and day-to-day maintenance creates frustration. Maintenance requests sometimes take days to reach, and when they do arrive, fixes often do not stick. One resident found a storage unit containing other tenants' personal documents, raising serious privacy concerns.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
thirty377
#253
58

thirty377

3.3(166)✓ Google-verifiedPublishes prices

Thirty377 trades on location and size but stumbles badly on management. One manager, Clyde, earns consistent praise for being responsive and attentive; others mention quick maintenance fixes when staff are reachable. Residents praise the Katy Trail proximity and spacious layouts. However, the office operates part-time with limited hours, and reaching anyone reliably is a struggle. Broken gates have led to car thefts and break-ins repeatedly, with limited surveillance to back claims. Most troubling: move-out billing is contentious, with residents reporting unexplained fees and refund discrepancies (some describe it as deposit "scamming"). Maintenance can be slow to arrive even after requests. For the base rent plus $70 internet and $120 in other monthly fees, the management experience falls short of what the price suggests. The property itself shines during leasing tours with favorable unit sizes and an enviable location, but that promise collides with administrative chaos once residents move in and especially at move-out.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Mosaic Dallas
#254
58

Mosaic Dallas

3.4(469)✓ Google-verifiedPublishes prices

Half the reviews praise staff warmth and design, but half report a different reality: persistent elevator failures, roach and rat infestations, broken promises on concessions, and months of ignored maintenance requests. Five-star residents highlight Merridonna, Cheyenne, Emma, and the leasing team's genuine care, while one-star residents describe being gaslighted, stranded during elevator outages, and charged unexpected fees despite paying luxury prices. The gap between advertised luxury and lived experience is the defining tension. Security and cleanliness have eroded trust. Residents report break-ins, homeless access to stairwells, dirty windows blocking the signature views, pool closures due to uncleanliness, and pervasive marijuana odor. A pregnant tenant had to walk from the 30th floor when elevators failed; an emergency responder couldn't reach a resident on her floor. Management apologizes warmly but does not follow through on commitments or repairs.

Luxury High-Rise Apartments
American Beauty Mill
#255
58

American Beauty Mill

3.6(107)✓ Google-verified

The industrial lofts draw people with their scale and uniqueness, and early leasing interactions under Venita earn consistent praise. Beyond that handoff, tenants hit a wall: maintenance backlogs stretch for months, the building-wide roach and gnat problem persists, security gates fail repeatedly leaving the property unsecured, and management stops responding. Advertised finishes do not match units, water damage and mold accumulate unanswered, and pet owners leave waste uncleaned across common areas. Several residents cite unsafe conditions from breaches and unhoused individuals on the grounds.

Luxury High-Rise Apartments
The Belleview Apartments
#256
58

The Belleview Apartments

3.4(120)✓ Google-verified

Reviewers praise the management team and quick maintenance turnarounds, and several long-term residents enjoy the community events and apartment finishes. However, chronic elevator failures, roach problems, and security lapses (unmonitored gates, car break-ins) frustrate tenants, and some report leasing office communication is slow and unprofessional during the application process.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
City Walk @ Akard Apartments
#257
58

City Walk @ Akard Apartments

3.5(101)✓ Google-verifiedPublishes prices

Strong downtown location draws residents who appreciate walkable access to work and nightlife; leasing staff, maintenance, and security teams earn regular praise. However, recent reviews flag concerns about the application screening process, missing or non-functional amenities (gym, internet, pool), and questions about management practices under Catholic Charities oversight.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Wilson at Mercantile Place
#258
58

The Wilson at Mercantile Place

3.5(94)✓ Google-verifiedPublishes prices

Five-star tours and early leases praised staff like Tyler, Anthony, and Isaiah for patient, thorough service. Long-term residents report serious problems: broken lobby air conditioning residents pay for, multi-day AC outages without response, ceiling leaks left unrepaired, and management disappearing when maintenance requests escalate.

Luxury High-Rise Apartments
Five Mile Creek
#259
57

Five Mile Creek

3.3(142)✓ Google-verifiedPublishes prices

Five Mile Creek offers spacious, clean apartments at affordable prices with staff like Germany who go out of their way during the leasing process. However, serious problems undermine the positive first impression: maintenance can take months even for AC failures in heat, management ignores phone calls and emails, and multiple reviews document disability access denials, alleged staff fraud involving money orders, and widespread neglect of grounds, pests, and building systems.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Garrett Gardens Apartments
#260
57 low data

Garrett Gardens Apartments

3.9(63)✓ Google-verified

Recent reviewers praise fast maintenance and a quiet, pest-free environment under current ownership. Older complaints describe roach infestations, theft, high fees, and poor responsiveness under the prior management before Perry Guest Properties took over about two years ago.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Destination at the Cedars
#261
57

Destination at the Cedars

3.9(28)✓ Google-verified

Recent residents praise Allison and the management team for being responsive and accommodating, with spacious units, city views, and downtown location. However, older reviews flag utility billing opacity, security issues, and gaps between guest satisfaction and long-term resident experience.

Luxury High-Rise Apartments
The 1906 at Bishop Ridge
#262
57

The 1906 at Bishop Ridge

4.1(20)✓ Google-verifiedPublishes prices

Many tenants praise staff members, especially a leasing associate named Maya, for personal attention and swift approvals. However, multiple residents report discriminatory behavior during tours, unmet lease commitments, and poor communication from management on serious concerns. The property itself draws compliments for location and price, but operational inconsistencies and how complaints are handled have created real doubt about fairness.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Parea Oak Lawn Apartments
#263
57

Parea Oak Lawn Apartments

3.4(123)✓ Google-verifiedPublishes prices

Parea Oak Lawn shows a stark split: five-star reviews from a year ago praised renovation efforts and responsive maintenance, but recent complaints center on A/C failures, billing issues, and a leasing office that doesn't answer phones. Multiple residents report that work orders sit marked "complete" without repairs done, and staff turnover has been frequent enough that new employees can't track ongoing problems. The property's appeal depends on timing and persistence. Families and working residents need reliable climate control and quick maintenance, but current tenants describe having to demand repairs daily and filing duplicate work orders. Location remains a genuine advantage near downtown and major parks, and the fitness center and playground exist, yet these amenities feel secondary when basic systems fail.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Woodridge Apartments
#264
57

Woodridge Apartments

3.3(180)✓ Google-verified

Five-star reviews consistently highlight staff members Tina, Cindy, and Kash for patience and responsiveness. One-star reviews cite serious, recurring concerns: slow maintenance (A/C repairs), aggressive fining practices, deposit disputes, a neighborhood plagued by shootings and car theft, bed bug infestations, and a gate that remains non-functional despite resident requests.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Manchester State Thomas Apartments
#265
57

Manchester State Thomas Apartments

3.3(163)✓ Google-verified

Manchester State Thomas offers luxury finishes and an Uptown Dallas location, but residents report wildly inconsistent experiences tied directly to staffing changes. Some praise maintenance supervisors Angel and Juan for same-day fixes and daily updates; others describe months-long waits, work orders marked complete when unfixed, and emergency calls ignored. The core problem is systematic: residents routinely bypass management and hire contractors themselves because management blames budget limits and disputes accountability. Water damage, mold, AC failures causing $600-800 monthly utility bills, green pools, and broken security gates recur despite the high rent ($4,000-5,000 monthly). A contractor vehicle hit a resident's car during an uncontrolled roof project; billing errors have overcharged by thousands; crime incidents including sexual assault are documented. Newer hires like Frida and River (leasing) and select maintenance staff earn consistent praise, yet the office denies responsibility and, per one reviewer, requested review deletion. The property's condition and responsiveness depend heavily on which staff member you reach. The neighborhood itself draws consistent approval: residents praise the location, restaurants, and parks. But for the price and complexity of this property, management accountability is the deal-breaker for most who leave.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Adam Hats Lofts
#266
57

Adam Hats Lofts

3.6(36)✓ Google-verifiedPublishes prices

The lofts draw residents who value the authentic industrial character and Deep Ellum location, with some praising community feel and maintenance staff. However, chronic water damage, slow leak repairs, poor communication from the leasing office, and inflexible management create friction for others, especially long-term tenants frustrated by rent hikes and deposit disputes.

Luxury High-Rise Apartments
Magnolia on Gaston Apartments
#267
57

Magnolia on Gaston Apartments

4.1(9)✓ Google-verified

Magnolia Gaston earns strong marks from residents who value the walkable Lakewood location, competitive pricing, and crisp finishes like Sonos speakers and granite. Staff, especially Amanda and leasing team, draw specific praise for flexibility and follow-through. However, a minority report erosion: the shift from full-time office oversight to remote management, combined with seven units now leased as short-term rentals, has weakened enforcement of the advertised non-smoking policy and quiet standards. Long-term residents weighing a renewal should factor in whether management responsiveness has shifted since they signed.

Luxury High-Rise Apartments
Mercantile Place Leasing Office
#268
57

Mercantile Place Leasing Office

3.4(79)✓ Google-verified

Staff excellence carries this community. Isaiah, Christi, Tiffany and others earn consistent praise for listening, solving problems, and treating residents like valued people rather than transactions. Yet maintenance drags-one AC took over two months in Texas heat-and turnover suggests inconsistency behind the standout names. Management responds when escalated but some residents hit walls first. Security lapses and occasional rude desk behavior undercut the luxury positioning. The spread (51% five-star, 39% one/two-star) reflects a property living or dying on who you reach and how fast problems get solved.

Luxury High-Rise Apartments
Aventine at Kessler
#269
56

Aventine at Kessler

3.5(103)✓ Google-verified

Aventine underwent a sharp management change about two months ago, and residents report a marked improvement in office responsiveness under new leadership (Shauna, Kayla, Amy). Maintenance technician Luis and his team address work orders consistently now, and staff greet residents warmly. However, systemic problems persist: four elevators remain offline for weeks at a time, AC repairs drag on 19-41 days, parking is chronically full, hallways smell and collect trash, and pest control is inconsistent. Residents with families and those without a car should consider the practical gaps carefully. Security remains the deepest concern. A 2024 incident left staff traumatized, and car break-ins continue with no cameras. Homeless occupants in stairwells and hallways have been reported, and guests risk being towed from parking without warning. The $250-plus cost of towing plus time off work has angered several residents. Entry gates often remain locked to "fix" the system, forcing unsafe use of side doors with broken handles.

Senior & 55+ LivingLuxury High-Rise Apartments
The Element at Mercantile Place
#270
56

The Element at Mercantile Place

3.4(72)✓ Google-verifiedPublishes prices

Leasing agents Tyler, Isaiah, Christi, Anthony, and Jared earn consistent praise for patient, knowledgeable tours and follow-up. However, a stark divide emerges: long-term residents report deteriorating building conditions, flooded units with poor crisis communication, inadequate cleaning, broken amenities, and staff treating tenants as difficult to reach. Newer visitors encounter hospitality; residents find management unresponsive. The building's structural issues are serious. One tenant endured flooding, was charged a $250 admin fee, and described staff (particularly a manager named Roberto) as dismissive when language barriers existed. Another resident reported The Merc tower condemned, stolen gym equipment, no security surveillance, and roaches. Leasing shines; property management lags far behind.

Luxury High-Rise Apartments
Paradise Gardens Apartments
#271
56 low data

Paradise Gardens Apartments

4.0(40)✓ Google-verified

Valerie, an office staff member, earns consistent five-star praise for speed and professionalism, and several residents credit the maintenance team with quality work. However, persistent pest problems (bed bugs, roaches, rats), delayed repairs, security failures, and allegations of predatory lease practices and misrepresentation create serious concerns for long-term residents. Recent renovations have not resolved underlying management issues.

Senior & 55+ LivingAffordable & Income Restricted HousingGarden Style & Suburban Communities
Perry Row Townhomes
#272
56

Perry Row Townhomes

3.0(111)✓ Google-verified

Perry Row's rating split mirrors a management transition. Long-term residents report chronic AC and maintenance failures under previous ownership; recent reviews credit the new management (Knightvest) with faster responses and renovations. Staff named Lonzo, Jasmine, and Candice earn consistent praise for responsiveness. However, complaints persist: unannounced construction blocked garages, the "gated" gates remained unsecured, and some residents dispute the pace of improvement versus the rising rent. Renovated units now run $3,300+ monthly. Older units remain in the portfolio; some residents still report slow AC repairs. Security deposit returns delayed or withheld after the ownership change is a recurring grievance. The complex sits on E Lovers Lane in Northeast Dallas, steps from shops and major roads. Townhomes feature attached garages and a resort-style pool, but prospective renters should weigh the steep turnover in ratings against whether new management's improvements have genuinely stuck.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
The Kirby
#273
56

The Kirby

3.4(89)✓ Google-verifiedPublishes prices

The Kirby splits hard between two experiences. Reviewers who worked with leasing staff (Christopher, Jeffrey, Monique) call them professional, attentive, and genuinely caring during sign-up-enough to override prior doubts. But residents report a building in chronic disrepair: six water leaks and floods in six months, roaches on day two, a parking garage elevator broken for months, and a maintenance team that promises Monday fixes that never happen. Management reportedly deletes maintenance records from tenant accounts and responds to concerns with defensiveness rather than help. Historic character and a rooftop pool draw people in; the downtown location and proximity to DART matter. Yet water damage, pest problems, unresponsive repairs, and a tone of indifference once you move in paint a different picture. The split between glowing five-stars and furious one-stars (54% vs. 42% of reviews) suggests the building feels transformed by which staff member you encounter and whether repairs stay done.

Luxury High-Rise Apartments
Residences At The Highland
#274
56 low data

Residences At The Highland

4.5(16)

Strong ratings mask inconsistent service. Residents praise upkeep and amenities; recent visitor cited rude front desk and valet.

Luxury High-Rise Apartments
Stella Apartments Uptown
#275
56

Stella Apartments Uptown

3.3(108)✓ Google-verified

Stella divides sharply along two timelines. Residents praising the community highlight exceptional staff-Ashley Polley and Lauren in particular-plus an excellent location in State Thomas, well-kept amenities, and responsive maintenance. However, a substantial group reports a sharp decline after management changes, with unresolved flooding in the underground parking (sometimes three times per lease), non-functional elevators for months, persistent mold and humidity, overflowing trash, and what they describe as management inaction followed by pressure to remove negative reviews.

Luxury High-Rise Apartments
SkyHouse Dallas Apartments Victory Park
#276
55

SkyHouse Dallas Apartments Victory Park

2.9(157)✓ Google-verified

Residents who have stayed here speak warmly of the concierge team, maintenance speed, and quiet units, but the leasing experience is consistently hostile. Prospects report combative questioning of their finances, dismissive phone calls, and cancelled appointments. Current residents face ongoing elevator failures (staff describe them down over 60% of the time), expensive early termination fees approaching $4,000 plus two months' rent, and repeated vehicle break-ins despite paid parking. The building's physical location near Katy Trail and local dining appeal is genuine, yet security gaps and management's indifference to complaints compound frustration. Staff inconsistency is sharp: some describe genuine kindness from Adrianna, Chris, McKenzie, and Victoria; others report rudeness, profiling, and deliberately slow service at the concierge desk.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Factory Design District
#277
55

Factory Design District

3.2(222)✓ Google-verified

Industrial styling and a prime Design District location draw residents, but chronic infrastructure failures undermine the experience. Four of five recently installed elevators routinely fail for weeks or months at a time, stairwells reek of pet waste, and management delays maintenance requests for 30+ days while ignoring policy violations. Staff members Diamond, Diamond Washington, Craig, and Catherine earn individual praise for responsiveness, yet office communication slows dramatically once lease issues arise. Rent does not match the deteriorating conditions. Pest infestations, flooded units, pre-move-in filth, and broken appliances suggest systematic underinvestment by ownership (Clear Capital and Willow Bridge). Reviewers note management promises fixes "they're working on it" but follow through lags. The complex shines on the tour and at move-in, then reveals a backlog of deferred maintenance and enforcement failures that leave residents frustrated by month three.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Whitney Uptown
#278
55

Whitney Uptown

3.0(203)✓ Google-verified

Tour and move-in staff like Michael, Aurelio, and Tiffany earn consistent praise for warmth and professionalism, and the Uptown location is described as prime. Behind the leasing desk, the experience fractures: elevators malfunction for weeks at a time, AC breaks are unresolved for 40+ days, mold concerns are dismissed, and management becomes unreachable once a lease is signed. Recent cases show locked residents, police calls, and wrongly withheld security deposits. Staff turnover and inconsistent accountability leave those who need help unable to reach anyone by phone or in person. Brayan and Michael emerged as exceptions who tried to help, but they could not offset systemic gaps in maintenance scheduling, elevator upkeep, communication protocols, and leadership follow-through. One resident documented over a year of repeated failures: floods, electrical outages, broken appliances, and a missing window in a unit offered as move-in ready. The building's image polished for tours collapses once occupancy begins.

Luxury High-Rise Apartments
Strata Apartments Knox Henderson
#279
55

Strata Apartments Knox Henderson

3.4(99)✓ Google-verified

Strata attracts tenants for its location and pool, backed by praise for maintenance staff like Carlos and Bryce who move quickly on repairs. However, serial car break-ins have overwhelmed the experience for residents, with management responding dismissively or not at all and claims of security going unverified. Forced valet trash ($35 monthly) frequently no-shows, cameras stay broken, gates malfunction repeatedly, and cockroach infestations have been reported. The leasing office has mishandled applications and shown little patience with legitimate concerns, leaving many residents feeling their safety and money are not valued. Management's silence on security failures stands as the loudest complaint across recent years. Residents report management deflecting to law enforcement, minimizing incidents as "normal," and prioritizing pet-of-the-month flyers over action. For every five-star review praising amenities and staff warmth, multiple one-star reviews detail break-ins they consider inevitable and unaddressed.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
The Loren Apartments
#280
54

The Loren Apartments

3.0(173)✓ Google-verified

Several reviewers praise Azarel and other leasing agents for friendliness, and a few long-term residents note the location and recent maintenance speed under newer management. Most recent reviews, however, paint a picture of severe neglect: recurring roaches and mold despite pest control claims, critical water damage and structural failures left unrepaired for months, maintenance requests taking weeks or going ignored, an AI phone system that disconnects callers, and a leasing office often unreachable or unresponsive. Residents report health impacts from mold and pest exposure, trespassing and homelessness unchecked by on-site security, and collection agency calls for phantom charges or miscommunicated key returns. The gap between promise and delivery is the core complaint. One tenant spoke of being marked emergency priority multiple times yet never treated as such; another was billed hidden fees despite seeing no evidence of wrongdoing; a third had a car towed because staff failed to register it despite receiving the information day one. Staff rudeness when disputes arise compounds the sense that management rejects accountability. A handful of five-star reviews praise front-desk warmth, but they offer no detail about ongoing habitability, suggesting they may reflect first-impression leasing experiences rather than the lived tenancy described in one-, two-, and three-star accounts.

Luxury High-Rise Apartments
Broadstone Paragon
#281
54

Broadstone Paragon

3.3(145)✓ Google-verified

Most residents report strong leasing and maintenance teams that respond quickly and communicate well day-to-day. However, the experience unravels on security, where mass car break-ins in the garage happen weekly with no cameras or meaningful patrols, and management has placed eviction notices without warning when payment portals fail. Residents also describe endless broken elevators, a pool closed since May 2025, faulty WiFi bundled into non-negotiable $100/month fees, and wrongful tows that the office refuses to resolve. The core frustration is that friendly staff cannot fix higher-level decisions: no security investment despite years of complaints, poor lighting and no cameras in garages, forced internet monopoly, and delayed maintenance on structural issues like broken outlets, mold, and sagging floors. Several residents felt abandoned in emergencies and unaware of serious incidents like break-ins or property breaches.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Parks at Wynnewood
#282
54 low data

Parks at Wynnewood

3.0(143)✓ Google-verified

Mixed condition and management responsiveness plague this senior community. Roach infestations, mold, and unrepaired appliances and structural issues are recurring complaints. Earlier reviews note renovation activity, but recent reports suggest deterioration and uninvolved management.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
Butler Brothers Building
#283
54

Butler Brothers Building

2.9(196)✓ Google-verifiedPublishes prices

Staff warmth masks deeper operational failures. Marc and the leasing team earn consistent praise for responsiveness and helpfulness. However, the building's execution falls short: air conditioning breaks down mid-stay with dismissive staff responses, cockroaches appear during stays with hosts denying infestations, and early-morning gym noise wakes guests. Cleanliness varies dramatically by unit, with mold, dust, and lingering odors reported. The downtown location attracts homeless encampments around the building, and the valet-only parking option costs $20-25 nightly. Repeated photos do not match real unit conditions, and management communication turns hostile when complaints surface. The luxury positioning crumbles under daily friction. Elevators malfunction frequently, the ID card system glitches, and parking garage design damages lowered vehicles. Residents and short-term guests describe a disconnect between the marketed five-star amenities (pool, game room, movie room) and their actual state (cold pool, broken DVD player, non-functional equipment). One guest's family discovered multiple cockroaches during a funeral visit and received a defensive response rather than accountability.

Luxury High-Rise Apartments
Landmark Apartments
#284
53

Landmark Apartments

3.7(42)✓ Google-verified

Recent shifts in management have brought responsiveness and warmth to the property. Current staff handle maintenance quickly and residents report feeling welcomed, though long-standing pest issues and aging air conditioning remain concerns for some.

Luxury High-Rise Apartments
The Fitz Apartments
#285
53 low data

The Fitz Apartments

3.8(23)✓ Google-verifiedPublishes prices

The Fitz splits sharply: residents praise clean units, Laura's hands-on management, and maintenance responsiveness, but parking bottlenecks (mostly compact stalls, frequent gate failures) and communication gaps (missed tours, no on-site office) frustrate many. Clean-minded pet owners report dog park neglect; others faced mold with no response.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
AVANT on Market Center
#286
53

AVANT on Market Center

2.5(107)✓ Google-verifiedPublishes prices

AVANT delivers a striking exterior that masks fundamental operational failures. Elevators regularly fail for months; vehicle theft and break-ins happen frequently with security unresponsive; management ignores resident complaints and delays basic repairs. A handful of leasing consultants like Reynaldo shine, but the organization behind them does not. Building 1 residents report better conditions than Building 2, where infestations and broken infrastructure are widespread. The price premium for "luxury" does not materialize in daily living.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
East Dallas Collection
#287
52

East Dallas Collection

3.1(45)

Recent reviews split sharply between residents who praise specific staff members for swift repairs and those describing months without air conditioning or hot water. The sharp divide reflects a management transition roughly a year ago: newer five-star reviews highlight Alma, Carlos, and Crystal handling problems promptly, while established one-star reviews detail systematic neglect of aging buildings, uncontrolled pest issues, and company resistance to repairs unless forced by city code compliance. The business owns older historic properties marketed on charm and affordability, but infrastructure maintenance remains deeply inconsistent. Staff competence matters here: when a single attendant like Armando or Crystal is reached, fixes happen within hours. The real problem is the company does not answer phones, ignores repeated work orders, and only moves when residents invoke city code compliance or break leases with legal help. One recent reviewer noted Dallas Code Compliance sees them as a chronic problem company.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Pike West Commerce Apartments
#288
52

Pike West Commerce Apartments

2.9(86)✓ Google-verified

Reviewers consistently praise leasing staff like Beth, Tory, and Mindy (earlier) for patience and professionalism, plus maintenance teams that handle repairs in a day or two. The downtown West Dallas location offers walkability to restaurants and the Trinity River, units are spacious, and long-term residents value the small four-building layout and community events. However, security is the dominant complaint: broken gates have lasted weeks, packages disappear from lockers, car break-ins and towing disputes occur regularly, and residents report gang activity and break-in attempts near the property. Water intrusion into stairwells, ice hazards, ant infestations from structural cracks, and thin walls permitting neighbor noise also frustrate residents. Recent reviews highlight discriminatory leasing practices and staff rudeness, with one reviewer reporting fair housing violations to regulators.

Luxury High-Rise Apartments
Birchwood Apartment Homes
#289
51

Birchwood Apartment Homes

3.0(110)✓ Google-verified

Most residents report unresponsive management, ignored maintenance requests, and recurring pest and mold problems. Recent staff changes offer limited hope, but long-standing complaints about rent processing errors, poor unit conditions, and staff rudeness dominate the feedback. Affordability appears offset by operational failures and tenant safety concerns.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Eban Village Apartments
#290
51

Eban Village Apartments

2.4(108)✓ Google-verified

Most residents report neglected grounds, nonfunctional drainage in bathrooms, and broken security gates. A few recent reviews note new management has started making repairs, though widespread maintenance issues and resident safety concerns remain the dominant theme.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Village Gate
#291
51

The Village Gate

3.2(39)✓ Google-verifiedPublishes prices

Reviewers split sharply on The Village Gate. Long-term residents praise the maintenance response time (typically within two days), staff communication, and affordability relative to space and amenities. However, security failures recur across complaints: vehicle theft and break-ins go unaddressed by management, and grounds maintenance lags behind other Village properties. Pest problems have improved but left marks on early tenants. Rent escalation and non-renewal tactics toward reliable long-term residents fuel frustration with management priorities.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Royal Palms
#292
50 low data

Royal Palms

3.2(12)✓ Google-verified

Older reviewers praised quiet, renovated units, but recent complaints center on unresponsive management, aggressive towing policies without clear notice, and aggressive fee structures. Recent tenants also report poor soundproofing and maintenance delays, which undercut the unit quality earlier residents appreciated.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Skyline Place Apartments
#293
50

Skyline Place Apartments

3.3(90)

Skyline Place residents report chronic maintenance delays and incomplete repairs that persist for months. Office staff rarely answer calls, security ignores noise complaints, and residents describe units as run-down, while management is quick to levy fines.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Casa De Loma
#294
49

Casa De Loma

3.0(70)✓ Google-verifiedPublishes prices

Most recent five-star reviews praise staff responsiveness and a friendly atmosphere, but they are vastly outnumbered by one- and two-star complaints spanning multiple years. Tenants report persistent rat and cockroach infestations that management neither fumigates nor resolves; repair requests languish for months; humidity causes mold and furniture damage; and air conditioning is unreliable. Safety concerns include unattended dog attacks and theft on grounds. A smaller group of satisfied residents cite good maintenance attention, but the consistency of pest and upkeep complaints across recent and older reviews suggests these are isolated experiences.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Belmont Court Apartments
#295
49 low data

Belmont Court Apartments

3.2(14)

Reviewers from several years ago praised the location and assigned parking, but recent complaints dominate. Pests, broken pool, rotted wood, leaking ceilings, and management unresponsiveness feature heavily in current resident reports. Security issues including car theft and unauthorized entry have also surfaced.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Carriage House Apartments
#296
47 low data

Carriage House Apartments

2.8(23)✓ Google-verified

Carriage House sits in a prime Lower Greenville location and attracts renters who value walkability and safety. However, tenant experiences split sharply: recent reviews praise quick maintenance response under new ownership and neighborhood character, while long-term complaints center on roach problems, broken air conditioning, unresponsive management, and lease terminations without relocation help.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
OR
#297
45 low data

Oak Ridge Apartments

4.2(17)

Residents report friendly staff and a calm atmosphere, but serious complaints about maintenance failures, pests, and billing inconsistencies undercut the experience. Limited review detail makes full assessment difficult.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
Mid Elm Lofts
#298
44 low data

Mid Elm Lofts

5.0(3)✓ Google-verified

The single review on file describes a spacious, clean loft in a secure downtown building, well-positioned for city living. Evidence is limited to one account.

Luxury High-Rise Apartments
Deep Ellum Living
#300
41 low data

Deep Ellum Living

1.3(121)✓ Google-verified

Deep Ellum Living's rental management is marked by systemic failures that tenants report repeatedly: locked-out residents and broken security doors, evictions despite paid rent, and staff that ignore maintenance complaints until safety emergencies force action. A 1.3-star rating across 121 reviews reflects widespread frustration with unresponsive management, while former tenants describe discriminatory treatment, deposit disputes, and a maintenance team unable to influence policy despite tenant support.

Luxury High-Rise Apartments
7up Lofts
#301
41 low data

7up Lofts

4.3(6)✓ Google-verified

Long-time residents recall excellent service and Rick's hands-on management, but recent reviews flag ownership and property management changes that have left grounds unmaintained, homeless encampments unmanaged, and tenant conflicts unresolved. Limited review evidence; two older five-star reviews contrast sharply with a detailed one-star account of deterioration since new ownership.

Luxury High-Rise Apartments
Carlisle on the Katy Trail
#302
39

Carlisle on the Katy Trail

No rating yet✓ Google-verified

Most recent reviewers praise the location, cleanliness, and leasing staff expertise, especially Quay and Karen's application support. A significant one-star review details chronic maintenance failures: incomplete repairs, problems recurring within days, and new damage caused during fixes, with management deflecting blame to the building's age rather than addressing systemic issues.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Lakewood Gardens Apartments
#303
38 low data

Lakewood Gardens Apartments

2.5(10)

Recent reviews paint a troubling picture of management failures and persistent maintenance lapses. Tenants report roach infestations, mold, broken washing machines left defunct for over a year, and scattered debris from recent construction. While older reviews praised friendly neighbors, current residents cite poor communication from Fowler Property Management and billing surprises after lease renewal.

Garden Style & Suburban CommunitiesLuxury High-Rise Apartments
Belleview apartments
#304
22 low data

Belleview apartments

No rating yet

No individual reviews are available for this business at this time, so we cannot report what renters say about their experience.

Luxury High-Rise Apartments
FA
#305
21 low data

Forma At The Park

No rating yetPublishes prices

Review evidence is limited. The business describes itself as a pet-friendly luxury community in Oak Cliff with 1, 2, and 3 bedroom apartments and townhomes, amenities including fitness center and dog park, starting at $1355/month.

Luxury High-Rise Apartments
Chasity spot
#306
16 low data

Chasity spot

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury High-Rise Apartments

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Common questions about luxury high-rise apartments

How much more does a luxury high-rise cost compared to a standard apartment in Dallas?
Expect a real premium, often 20-40% above a comparable mid-rise or garden-style unit in the same part of town. The gap widens for units with skyline views, private balconies, or floors above the amenity deck, and it narrows for lower floors or units facing a parking garage.
What should I actually tour in person before signing a lease?
Walk the amenity floor at a busy time of day, check the loading dock and package room for volume issues, ride the elevators during what would be rush hour, and ask to see a unit on the same side of the building and similar floor to the one you're offered, since finishes and views can vary a lot between stacks.
How often do luxury high-rises renovate or update common areas?
Well-run buildings typically refresh lobbies, fitness centers, and pool decks every 7-10 years, and it's fair to ask management when the last major update happened and what's planned next, since a tired amenity space is a sign of deferred maintenance elsewhere.
What separates a genuinely high-quality building from one just marketed as luxury?
Staffing consistency (same front desk team versus rotating temps), how fast work orders get resolved, real soundproofing rather than just nice finishes, and whether the building's online reviews mention management responsiveness, not just the lobby chandelier.

Last updated 2026-08-13