Luxury in Dallas

Page 5 of 6: businesses ranked 401-500 of 597. Start from the top.

Five Mile Creek

#401

58

Five Mile Creek

3.3(145)✓ Google-verifiedPublishes prices

Five Mile Creek offers affordable, spacious units with genuine moments of staff kindness during tours and applications, but the experience fractures once you move in. Maintenance disappears for weeks or months on urgent repairs like broken AC; grounds stay littered with overflowing trash; the office alternates between helpful and dismissive depending on which staff member answers; and deposit handling has led to complaints of fraud and civil rights violations, including refusal to accommodate elderly and disabled residents seeking reasonable requests. Families or individuals on limited budgets appreciate the floor plans and $500 move-in discount, but long-term residents report the complex makes life "miserable." Ground-level practical issues-broken gate access, speed bumps that damage cars, dog waste-compound the management friction. The 3.3 rating reflects this split: 43% five-star enthusiasm undercut by 39% one/two-star despair.

Affordable HousingLuxuryGarden Style (1-4 stories)

The Belleview Apartments

#402

58

The Belleview Apartments

3.4(122)✓ Google-verified

Reviewers praise the management team by name, noting they are professional and helpful, and enjoy the social events on offer. At the same time, persistent elevator failures frustrate residents who live on upper floors, and several note security gaps and pest control as ongoing concerns that outweigh recent improvements in staff performance.

LuxuryAffordable Housing

The Village Northbridge

#403

58

The Village Northbridge

3.6(65)

The Village Northbridge draws consistent praise for its tree-lined grounds, responsive maintenance crew, and friendly office staff. Eight-year residents and recent arrivals alike highlight the secure setting and strong gym and pool. However, the property struggles with parking congestion (covered spots cost $50/month, towing runs $250), and recent reviews expose serious fractures: accounting overcharges and disputed fees, an AC failure during a July heat emergency with slow response, water damage claims with minimal communication, and wildlife issues management largely ignores. Long-term residents tend to overlook these problems; those hitting them head-on report deep frustration.

Luxury

Mountain Ridge

#404

57

Mountain Ridge

3.4(117)✓ Google-verified

A quiet, well-maintained setting attracts long-term residents, though recent reviews cite persistent office staff rudeness and unresolved security concerns including vehicle theft and break-ins. Parking limitations and management inconsistency frustrate some, but those prioritizing a peaceful environment over responsive administration report good experiences.

Luxury

801 N. Bishop Avenue Apartments

#405

57

801 N. Bishop Avenue Apartments

4.1(23)✓ Google-verified

Residents praise the building's upkeep, location near Bishop Arts, and staff attentiveness under current management. However, move-out billing practices and historical communication gaps have caused friction; long-term residents cite unexpected fees, disputes over deposit returns, and one account of receiving a unit with maintenance issues and pest problems.

Luxury

Three Fountains Apartments

#406

57

Three Fountains Apartments

3.3(169)✓ Google-verifiedPublishes prices

Five-star reviewers credit Nancy and the leasing team for prompt, friendly service and a peaceful, clean community. One and two-star residents report the opposite experience: broken car windows, widespread pest problems, non-functional air conditioning and elevators, delayed maintenance, and management that ignores follow-ups after move-in.

Luxury

Perry Row Townhomes

#407

57

Perry Row Townhomes

3.1(112)✓ Google-verified

Since new management took over in December, Perry Row has made visible improvements with unit renovations and responsive staff like Jasmine and Miguel. However, residents report serious ongoing problems: multiple AC failures lasting days or weeks, rats in garages and throughout the property, foundation and construction work announced without warning that trapped residents in their units, and delayed maintenance responses despite submitted requests. Newer residents see promise in the upgrades; longer-term residents emphasize unresolved infrastructure issues and feel the $3,300+ monthly rate does not match the experience. The property changed hands and names (from The Grand Reserve) mid-lease, adding to resident frustration over amenities advertised but unusable during renovation. Staff accountability is inconsistent: some praise Jasmine and management responsiveness, while others report ignored emails and zero acknowledgment after months of problems. A missed leasing appointment left a tour prospect locked out entirely.

Garden Style (1-4 stories)Luxury

City Walk @ Akard Apartments

#408

57

City Walk @ Akard Apartments

3.5(102)✓ Google-verifiedPublishes prices

Staff warmth and a walkable downtown location draw some residents, but serious allegations of fraud, mismanagement, and missing amenities-plus poor leasing experiences-undermine the complex's reputation. Five-star reviews praise individual team members; one-star reviews cite criminal investigations, broken promises about facilities, and unfair treatment.</summary> <parameter name="sentiment_tags">["responsive-management", "poor-communication", "maintenance-slow"]

LuxuryAffordable Housing

Bluffs at Lakewood

#409

57

Bluffs at Lakewood

3.3(197)✓ Google-verified

Three years here, three days responding-the office staff, especially Cindy and Ciahna, earn consistent praise for making leasing and problem-solving stress-free. Maintenance tackles most issues in under 24 hours, rent stays fair, and the White Rock Trail location is a draw. Yet the complex fights ongoing battles: pest infestations known before tenants move in, exterior decay and stained stairwells, chronic parking scarcity inside the gate, and occasional water or AC failures that drag on. A gamer or remote worker will struggle with internet speeds. The leasing experience can be tough if your financial history is flagged. Most stay for the price and staff; some leave frustrated by the physical condition of older buildings. Office staff and maintenance crew are the standouts, turning minor wins into loyalty. Reviewers who stayed years adjust expectations for an aging complex; those who left within months cite pest and infrastructure failures as dealbreakers. The gated community is serious: guest vehicles get towed without a day-pass system, a hard line that catches visitors off-guard.

Affordable HousingLuxury

The Wilson at Mercantile Place

#410

57

The Wilson at Mercantile Place

3.5(95)✓ Google-verifiedPublishes prices

Some residents report warm tour experiences with staff like Isaiah, Tyler, and Christi, plus the draw of historic downtown lofts in a 100-year-old building. However, current residents describe a consistent pattern: maintenance requests go unanswered (AC failures lasting days, flooding left unrepaired, broken lobby HVAC charged as a utility fee), management ghosts emails, and the corporate office cannot be reached. One long-term resident praised the space; another spent eight years here but recently saw critical systems fail.

Luxury

Manchester State Thomas Apartments

#411

57

Manchester State Thomas Apartments

3.2(167)✓ Google-verified

Staff warmth masks deeper operational strain. Leasing teams (Frida, Delia, River, Chase) and some maintenance members (Angel, Juan, Jose, Dru) earn consistent praise for going the extra mile. Yet the property is flagged repeatedly for failed AC units (some 20+ years old, posting 91° indoors on 100° days), water damage requiring roof repairs mid-lease, green pools left unserviced, and broken gates standing open for months. Residents report placing 50+ maintenance calls, weeks of no response, and being told budget constraints prevent fixes. The property management firm Greystar is named as misaligned with resident needs. Meanwhile, billing disputes have prompted residents to hire outside contractors or pay overlapping rent to escape early. High rents ($4,000–$5,000+ monthly) collide sharply with deteriorating infrastructure.

LuxuryAffordable Housing

Aventine at Kessler

#412

57

Aventine at Kessler

3.5(110)✓ Google-verified

Since a new management team arrived (Shauna, Michael, Amy), residents report cleaner apartments, visible repairs to hallways and pool, and notably friendlier staff. However, scattered complaints persist: maintenance backlogs lasting weeks, AC outages unresolved for over a month, pest issues on the first floor, broken elevators, and billing confusion including disputed charges and missing refunds. Security remains a concern, with reports of car break-ins and a gate system that forces residents toward unsafe side exits. The community feels in transition, with strong appreciation for recent improvements undercut by inconsistent follow-through on repairs and office reachability during business hours.

Senior & 55+ LivingLuxury

Princeton Court

#413

57

Princeton Court

3.5(325)✓ Google-verifiedPublishes prices

Staff at the leasing office, particularly Mia and Melissa, earn consistent praise for their friendliness and helpfulness during tours and move-ins. Long-term residents, however, report a starkly different experience: persistent mold and roach problems, deteriorated units with thin carpeting, frequent water outages, and maintenance delays stretching weeks or months despite a monthly pest-control fee. The gatehouse security is compromised, with gates frequently left open and unfamiliar activity at odd hours. While the Vickery Meadow location offers transit access and nearby retail, reviewers warn that the exterior appearance masks serious interior and maintenance issues that management has not resolved over years of occupancy.

Luxury

Zang Flats

#414

57

Zang Flats

3.6(40)✓ Google-verified

Zang Flats draws praise for its location near Bishop Arts and for staff who respond when reachable, but residents consistently report long elevator outages, an often-unavailable leasing office, and security gaps where cars have been stolen. Some say amenity fees are charged unevenly and maintenance repairs move slowly. A few call it the best apartment experience; many others warn against moving in.

Luxury

King Bridge Crossing

#415

57 low data

King Bridge Crossing

4.3(18)

King Bridge Crossing offers affordable housing in Cedar Crest where long-term residents report strong community ties and satisfaction with their homes. Review detail is limited; most praise emphasizes affordability and neighborly connections, though older reviews flag occasional conflicts.

Affordable HousingLuxury

Monaco Valley Apartments

#416

57

Monaco Valley Apartments

3.1(106)✓ Google-verified

Most residents praise the office team (particularly Diana, the property manager) and note that maintenance responds quickly to repair requests. The community is described as quiet and safe with nearby shopping; rent is considered reasonable. One recent tenant reported poor office communication and inconsistent security, a sharp departure from the broader pattern of satisfaction.

Luxury

Luxar Villas

#417

57

Luxar Villas

3.5(79)✓ Google-verified

Most residents praise fast maintenance work and quiet surroundings. A standout technician named Larry earns consistent recognition for quick, reliable repairs and a friendly demeanor. Office responsiveness varies, and some staff interactions create friction, though management has worked to resolve specific concerns.

Luxury

Cypress at Trinity Groves

#418

57

Cypress at Trinity Groves

3.6(278)✓ Google-verified

Cypress has stark contrasts: some staff shine during initial interactions and maintenance efforts are visible, but residents consistently report deteriorating conditions. Noise bleeds through walls, vehicle theft runs rampant, pest infestations persist despite complaints, and management grows dismissive once you move in. The complex feels unsafe, with frequent police presence and gunshots audible inside units. Accountability is rare, fees appear without documentation, and most concerns go unaddressed for months.

LuxuryAffordable Housing

The Trails of White Rock

#419

57

The Trails of White Rock

3.2(168)✓ Google-verified

Trails of White Rock split hard down the middle: long-term residents and those under recent management praise friendly staff like Kedra, responsive leasing help, and the resort-style amenities and White Rock Lake location. But newer reviews since the Willow Bridge management takeover paint a story of work orders languishing weeks unresolved, office doors locked during business hours, portal glitches that double-charge rent, and maintenance teams closing tickets without fixing anything. One tenant spent 20 days unable to use appliances; another couldn't get callback on an injury. The decline troubles even sympathetic reviewers. Those who were here before describe a visible shift in responsiveness and follow-through once Willow Bridge arrived. Long-term residents report rising noise, pest problems, and trash management failures. Amenity closures (pool down multiple weeks, recreation areas shut due to homeless activity) went unexplained. A few steady voices note the location is genuinely nice and some staff members excel, but the frustration with central operations now outweighs goodwill.

Luxury

Parea Oak Lawn Apartments

#420

56

Parea Oak Lawn Apartments

3.4(123)✓ Google-verifiedPublishes prices

Five-star reviewers praise recent renovations, on-site improvements like the new playground and app-based laundry, and staff responsiveness when maintenance is prioritized. Newer tenants report quick problem resolution and good management attention. One and two-star reviewers describe months-long A/C outages despite repeated service requests, a leasing office that doesn't return calls, frequent management and billing staff turnover, unexplained charges on rent bills, pest problems, and work orders falsely marked complete. Several tenants report having to stay on staff constantly to get repairs done, especially with children in hot apartments.

Affordable HousingLuxury

3200 Main

#421

56

3200 Main

3.8(24)✓ Google-verifiedPublishes prices

Half the 24 reviews praise the historic loft style and Deep Ellum location; the other half document serious maintenance failures. A quarter of reviewers report critical issues: the elevator has broken down repeatedly over years, management prioritizes cheap fixes over real solutions, and one tenant faced roach infestation, moisture damage cited by city code compliance, and sewage backup handled without professional remediation or honest communication. Leasing staff are friendly and location appeal is genuine, but building systems and management accountability are unstable.

Luxury

The Eastern Apartments

#422

56

The Eastern Apartments

3.6(85)✓ Google-verified

Long-term tenants report a property marked by rapid ownership changes, mold damage, and pest infestations that management has failed to address despite mandatory tenant fees. Staff praise-especially maintenance crew members like Augustine and Tyler, and leasing staff like Lacy and Reihaneh-stands in sharp contrast to structural problems (warped floors, black mold), thin walls, unreliable digital locks, and safety concerns (shootings reported multiple times a week near Annex Avenue). Newer residents or those unfamiliar with the property's troubled history tend to rate positively based on aesthetics and location; those who have stayed through ownership transitions describe chronic neglect, hidden charges added months later, and communication that shifts with each management company. Under the current owner Tipton Group LLC (as of 2026), rent has climbed significantly ($985–992 to $1,025+) while promised property fixes remain incomplete or cosmetic. The leasing office is no longer on-site, making urgent issues harder to resolve. Maintenance remains capable and responsive, but accountability for structural and pest problems sits with management that reviewers say prioritizes collecting fees over tenant safety.

Luxury

The Village Hill

#423

56 low data

The Village Hill

3.6(30)✓ Google-verifiedPublishes prices

Half the reviews praise fast maintenance and community feel, but a significant group report chronic plumbing failures, sketchy security, and management that blamed residents for complex mistakes. Parking is insufficient and units show their age despite lower rent. Evidence is mixed and hinges on tenant experience timing.

Luxury

Garrett Gardens Apartments

#424

56 low data

Garrett Gardens Apartments

3.9(63)✓ Google-verified

Recent reviewers praise fast maintenance and a quiet, pest-free environment under current ownership. Older complaints describe roach infestations, theft, high fees, and poor responsiveness under the prior management before Perry Guest Properties took over about two years ago.

Garden Style (1-4 stories)Luxury

The Principal Residences

#425

56 low data

The Principal Residences

3.6(28)✓ Google-verified

The Principal divides tenants sharply: half praise its historic charm, natural light, and leasing staff warmth; half cite thin walls, creaky floors, and years of unresolved flooding and maintenance delays. Design flaws (inefficient old windows, poor kitchen exhaust, thin walls) stem from its 1903 schoolhouse origins and limit comfort despite the aesthetic appeal.

Luxury

Pike West Commerce Apartments

#426

56

Pike West Commerce Apartments

3.1(96)✓ Google-verified

Residents who connect with staff-especially Tory, Beth, and maintenance technician Tino-experience strong service and rapid problem resolution. Leasing tours and move-ins feel welcoming, with spacious units and proximity to downtown Dallas drawing praise. However, the complex struggles with aging infrastructure. Water pooling in stairwells, persistent ant infestations despite resident cleanliness, broken security gates left unrepaired for weeks, and unreimbursed towing mistakes undermine confidence. One long-term resident downgraded from five stars to three after documenting safety hazards and structural cracks that outlast maintenance efforts.

Luxury

The Laney Apartments

#427

56

The Laney Apartments

3.2(84)✓ Google-verifiedPublishes prices

The Laney divides deeply: residents praise individual staff members like Wyatt and maintenance crews for responsiveness and friendliness, but overwhelming complaints center on unreachable management, missed appointments, pest infestations, billing errors, and mold. One reviewer called service "worse than zero"; another noted recent improvements but many complaints span years, suggesting persistent systemic issues despite leadership changes.

Luxury

Stella Apartments Uptown

#428

56

Stella Apartments Uptown

3.3(108)✓ Google-verified

Stella divides sharply along two timelines. Residents praising the community highlight exceptional staff-Ashley Polley and Lauren in particular-plus an excellent location in State Thomas, well-kept amenities, and responsive maintenance. However, a substantial group reports a sharp decline after management changes, with unresolved flooding in the underground parking (sometimes three times per lease), non-functional elevators for months, persistent mold and humidity, overflowing trash, and what they describe as management inaction followed by pressure to remove negative reviews.

Garden Style (1-4 stories)Luxury

The Element at Mercantile Place

#429

56

The Element at Mercantile Place

3.4(72)✓ Google-verifiedPublishes prices

Leasing agents Tyler, Isaiah, Christi, Anthony, and Jared earn consistent praise for patient, knowledgeable tours and follow-up. However, a stark divide emerges: long-term residents report deteriorating building conditions, flooded units with poor crisis communication, inadequate cleaning, broken amenities, and staff treating tenants as difficult to reach. Newer visitors encounter hospitality; residents find management unresponsive. The building's structural issues are serious. One tenant endured flooding, was charged a $250 admin fee, and described staff (particularly a manager named Roberto) as dismissive when language barriers existed. Another resident reported The Merc tower condemned, stolen gym equipment, no security surveillance, and roaches. Leasing shines; property management lags far behind.

Luxury

Moxie Apartments

#430

56 low data

Moxie Apartments

3.6(23)

Recent positive reviews credit Frances and Larry for hands-on care and fast repairs, though some date back over five years. Newer complaints focus on a broken parking gate causing noise for months and unresolved maintenance issues. Older reviews mention pest infestations and management conflicts over lease terms and fees.

Luxury

Westmoreland Station Apartments Home

#431

55

Westmoreland Station Apartments Home

3.3(69)✓ Google-verifiedPublishes prices

The maintenance team consistently wins praise for quick, courteous work. When leasing staff are engaged, residents describe smooth, friendly experiences. However, the application process is notoriously slow, with surprise document requests months in and move-in dates frequently delayed. Some residents have encountered unfriendly or dismissive leasing agents, while others report roaches, dirty carpets on move-in, and management that becomes irritated when called to fix problems. Unit quality varies significantly between residents. Darrel and Laura are named repeatedly for going above and beyond in maintenance and admin roles. New residents express genuine gratitude for the apartments themselves, while longer-term residents voice frustration with neighbor behavior (trash disposal), broken common amenities (elevators), and inconsistent follow-through on maintenance requests after the first year. The property appears to struggle with staff consistency and handoff between friendly on-site teams and off-site decision makers.

LuxuryAffordable Housing

The Kirby

#432

55

The Kirby

3.3(90)✓ Google-verifiedPublishes prices

The Kirby's leasing team earns consistent praise for professionalism and care, particularly Christopher, Jeff, and Monique. Yet residents report recurring nightmares: six water leaks in six months, pervasive roach infestations, and urine and feces in hallways and elevators that go weeks unaddressed. The garage elevator has been broken since late 2025 with no repair timeline. One resident, who works in property management herself, documented deleted maintenance records and felt management prioritized appearance over resident safety. The building's historic charm and rooftop views attract people, but persistent infrastructure failures and dismissive responses to complaints drive departures. Newer reviews under current management mention dramatic turnarounds in service quality. Yet the most recent complaint (three days ago) describes identical conditions: AC failures, garage elevator outages, and hallway contamination. Until maintenance issues and cleanliness stabilize reliably, the property's reputation will remain unstable.

Luxury

Metro At Midtown

#433

55 low data

Metro At Midtown

3.5(40)

Residents praise the leasing office staff (named Celia) and a generally quiet, secure neighborhood with spacious apartments. However, maintenance responsiveness remains inconsistent; one resident reported weeks without air conditioning after multiple repair requests, though more recent reviews suggest improved support from the team.

Luxury

The Haven Apartments

#434

55

The Haven Apartments

3.9(18)✓ Google-verified

Strong staff praise exists, but severe maintenance failures dominate tenant experience. Multiple residents report years of roach and mold problems, unresponsive maintenance during costly renovations, repeated flooding, and appliances left unrepaired for months. One tenant was evicted and charged $10k for damages while infrastructure issues persisted.

Luxury

Eban Village Apartments

#435

55

Eban Village Apartments

2.4(110)✓ Google-verified

New ownership has brought optimism, but deep maintenance and safety issues persist. Reviewers praise recent management shifts and cite staff like Sarhara who deliver results. However, flooding, trash accumulation, broken gates, and management's inability to address problem tenants create an unsafe, neglected environment that undercuts the affordable-housing mission.

Affordable HousingLuxury

South Crest Apartments

#436

55

South Crest Apartments

3.5(44)✓ Google-verified

When staff are available, residents report a calm setting and genuine help. However, the office regularly goes unanswered for hours, repairs stall for months, pest problems persist despite charges, and rent climbs while the apartments and common areas visibly age. A major management shift roughly a year ago split reviewers sharply. Older five-star reviews praise community events and responsiveness. Since then, one-star reviews document trash-covered grounds, worn carpets that stay that way, billing disputes, and a pattern of charge-first, fix-never maintenance. Long-term residents feel trapped by rising rent and deteriorating conditions.

Luxury

Adam Hats Lofts

#437

55

Adam Hats Lofts

3.6(36)✓ Google-verifiedPublishes prices

The lofts draw residents who value the authentic industrial character and Deep Ellum location, with some praising community feel and maintenance staff. However, chronic water damage, slow leak repairs, poor communication from the leasing office, and inflexible management create friction for others, especially long-term tenants frustrated by rent hikes and deposit disputes.

Luxury

Mercantile Place Leasing Office

#438

55

Mercantile Place Leasing Office

3.3(80)✓ Google-verified

Two faces define the experience here. Specific staff members-chiefly Isaiah and Christi-earn consistent praise for patience, honesty, and genuine effort to resolve problems, with residents calling them the backbone of the operation. Yet structural issues undermine that goodwill. Maintenance backlogs stretch months (AC repairs in summer heat, peeling bathtubs from day one going unfixed), pest control fails, security gaps permit unauthorized access, and office communication often contradicts itself. Staff turnover appears to have loosened consistency recently.

Luxury

Eastwind Communities

#439

55

Eastwind Communities

2.6(231)✓ Google-verifiedPublishes prices

Eastwind Communities' heavily mixed rating (2.6 average) reflects deep tenant dissatisfaction. While a handful of tenants praise individual staff members and appreciate affordable pricing, the vast majority report severe mold, roaches, rats, and months-long maintenance backlogs. Management is described as dismissive; security gates stay broken despite repeated complaints; shared laundry and mail systems often fail; and collection practices have damaged residents' credit reports for disputed charges. A few units are new and rent increases are modest, but systemic neglect of the property and its residents dominates the feedback.

Luxury

La Madera Apartment Homes

#440

55 low data

La Madera Apartment Homes

3.0(62)✓ Google-verified

La Madera draws equal praise and anger: leasing staff like Desiree, Dinora, and Miguel earn consistent thanks for friendliness and care, and some residents highlight spacious rooms and clean courtyards. However, numerous one-star reviews document months-long maintenance delays, non-functional air conditioning and plumbing, repeated water damage, and unresponsive management that ignores work orders. The pattern spans years and suggests systemic maintenance and office staffing issues separate from the leasing team's strengths.

LuxuryGarden Style (1-4 stories)

Paradise Gardens Apartments

#441

55 low data

Paradise Gardens Apartments

4.0(40)✓ Google-verified

Valerie, an office staff member, earns consistent five-star praise for speed and professionalism, and several residents credit the maintenance team with quality work. However, persistent pest problems (bed bugs, roaches, rats), delayed repairs, security failures, and allegations of predatory lease practices and misrepresentation create serious concerns for long-term residents. Recent renovations have not resolved underlying management issues.

Senior & 55+ LivingGarden Style (1-4 stories)Affordable Housing

Polk Villas Apartments

#442

55 low data

Polk Villas Apartments

3.5(28)✓ Google-verified

Polk Villas is a sharp study in inconsistency. Older reviews praise staff warmth and quick repairs, but recent accounts describe a deteriorated property with hostile management, uncollected trash water, a non-functional security gate, and laundromats out of service for a year. Billing disputes and towing without clear notice compound tenant frustration. The 3.5 rating masks a deep split: 54% five-star vs. 32% one/two-star.

Luxury

The Muse Apartments

#443

55

The Muse Apartments

2.7(684)✓ Google-verified

Residents consistently praise specific staff members-particularly Manuela, Sarai, and Aurelio-for attentiveness and going beyond expectations, and some cite peaceful surroundings and convenient parking. Yet overwhelming complaints center on broken maintenance cycles (leaks repaired only to fail again, peeling tub re-finishes), non-functional office phones, widespread billing portal errors charging tenants for months they don't owe, inadequate Spanish-English staffing coordination, unresolved security breaches, and glacial response to emergencies like non-cooling air conditioning in peak summer. System-level failures undermine staff goodwill: the property refuses restroom access to prospective tenants, office staff lock doors during business hours, deposit disputes drag on unpaid beyond Texas law timelines, and maintenance problems cascade without resolution despite multiple work orders. A tenant left after initially negotiating the exterior quality for advertised pricing, only to discover hidden monthly fees totaling $430 more than promised.

Luxury

Estancia Estates

#444

55

Estancia Estates

3.3(360)✓ Google-verified

Staff inconsistency divides experience here sharply. Residents praise individual team members like Katrina, Journey, and Antonio for genuine care and follow-through, but newer management has flipped that goodwill: tenants report months-long waits on critical repairs (AC, hot water), phones that go unanswered, and office doors locked despite posted hours. Grounds are poorly maintained with trash piling up for weeks, security is minimal, and every management transition makes things worse. Multiple residents report going without hot water or functional cooling for extended periods with no resolution. Requests for AC repairs have waited over four months or been ignored for two years. The office stonewalls complaints or misdirects tenants, then pursues collection on disputed charges. One long-term tenant who praised the property three years ago now calls it "mismanaged," citing a deteriorating building and unresponsive staff.

Luxury

SkyHouse Dallas Apartments Victory Park

#445

55

SkyHouse Dallas Apartments Victory Park

2.9(156)✓ Google-verified

The property draws loyalists for its Victory Park location, amenities, and occasional standout staff members, but persistent operational failures and hostile leasing interactions undermine the experience. Elevators fail regularly, cars get broken into inside the garage, and prospective residents report being spoken to dismissively about normal lease questions. A 2.9 rating across 156 reviews reflects a split: 40% five-star from existing residents who value certain staff and the area, balanced against 49% one/two-star complaints about reliability, professionalism, and fees.

Garden Style (1-4 stories)LuxuryAffordable Housing

Parks at Wynnewood

#446

54 low data

Parks at Wynnewood

3.0(144)✓ Google-verified

Parks at Wynnewood holds a 3 rating across 144 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

Senior & 55+ LivingAffordable HousingLuxury

Casa De Loma

#447

54

Casa De Loma

3.0(71)✓ Google-verifiedPublishes prices

Five-star reviews praise Vivian and property manager Viviana Sanchez for responsiveness and professionalism, with tenants reporting well-maintained units and attentive service. However, one-star reviews consistently cite severe pest problems (rats and cockroaches), delayed repairs spanning months, failed fumigation despite charges, poor grounds upkeep, and weak security response, creating sharp divides in tenant experience.

Garden Style (1-4 stories)Luxury

Chase Crossing Apartments

#448

54

Chase Crossing Apartments

3.4(36)✓ Google-verified

Recent staff changes have improved resident satisfaction markedly. Newer reviews highlight attentive management, helpful front-office staff (Sonia, Adriana, Claudia), and a quiet neighborhood with reasonable rates. However, significant concerns persist: multiple residents report rat, roach, and bed bug infestations; parking remains disorganized; and some units appear decades old. The divided rating pattern (53% five-star, 33% one/two-star) reflects these two distinct experiences.

Luxury

Courtyard Condos

#449

54 low data

Courtyard Condos

3.5(19)✓ Google-verifiedPublishes prices

Since 2023 management changes (Araceli, Cynthia, Paola with AWM), residents report responsive, professional service and a safe, well-kept property. Earlier reviews tell a different story: long waits for repairs, poor communication, and construction flaws including hollow walls and failing appliances that left tenants frustrated and considering departure.

Luxury

Towne Center Apartments

#450

54

Towne Center Apartments

3.2(94)✓ Google-verified

Reviewers praise affordable rent, a quiet setting near Walmart and shopping, and responsive maintenance. However, repeated complaints about vehicle towing, office unavailability, and denied applications overshadow the positives. A sharp divide between loyal tenants and those who felt mishandled during the leasing process.

Luxury

The Eagle at Lakewood

#451

54

The Eagle at Lakewood

3.3(206)✓ Google-verified

Leasing staff, particularly Erica, earn consistent praise for patience and warmth. Once inside, residents face a widening gap between promises and delivery: air conditioning that breaks and stays broken, maintenance that closes work orders without completing repairs, recurring roach problems, surprise charges (supplemental fees, doubled garbage bills, $5 daily visitor parking), and miscommunication about free-rent promotions. Vehicle security is a serious concern, with multiple residents reporting smashed windows, scratches, and vandalism with no management response. Multiple residents report abandoning long-term stays as a result. The property was stronger under previous ownership, but the current management appears stretched thin or uncommitted to upkeep. Plumbing leaks, broken appliances at move-in, and a green swimming pool are documented. Maintenance staff member James is individually praised, but the system itself fails to prioritize resident requests.

Luxury

Strata Apartments Knox Henderson

#452

54

Strata Apartments Knox Henderson

3.4(99)✓ Google-verified

Residents experience sharp splits: some praise fast maintenance and helpful leasing staff, but the majority cite repeated car break-ins, ineffectual security, and management indifference to safety complaints. Valet trash, charged monthly, rarely arrives; amenities close without notice; gates and elevators fail regularly. A few named staff (Kaylie, Bryce, Chelby, Sundae, Carlos, maintenance) earn individual recognition, yet office-wide communication remains inconsistent and slow. A prospective tenant should expect nice grounds and a good neighborhood feel, yet persistent garage security failures and an unresponsive management layer create chronic frustration. The complex's own claims of upgraded security and on-site guards do not match resident experience over the past year or more.

Garden Style (1-4 stories)Luxury

The Village Gate

#453

54

The Village Gate

3.3(40)✓ Google-verifiedPublishes prices

Long-term residents praise responsive maintenance and friendly staff, especially Dina, along with decent value and shared amenities. However, vehicle theft, inconsistent pest control early on, and dated units divide the community. New residents tend to rate higher after roach solutions took hold; older reviews flag security as unaddressed.

Garden Style (1-4 stories)Luxury

Magnolia at Wycliff

#454

54

Magnolia at Wycliff

3.6(18)✓ Google-verifiedPublishes prices

Current reviews paint Efren as an engaged manager who responds quickly and upgrades units without charge, backed by solid maintenance. Older reviews flag serious gaps: persistent water damage, pest problems, noise bleed between units, and past management that ignored repair requests for months. The property sits in a strong location but appears to have struggled with structural maintenance and accountability.

LuxuryGarden Style (1-4 stories)

The Kendrick Apartments

#455

53

The Kendrick Apartments

3.4(491)✓ Google-verified

Half the reviews are five-star praise for welcoming staff, but the other half documents serious, recurring failures: a broken gate sits unfixed for over a year while car thefts and break-ins happen regularly, maintenance ignores emergency requests for days or weeks, and water damage and mold go unaddressed despite repeated calls. Staff turnover means some interactions go smoothly, but the office routinely doesn't answer phones, makes residents wait 45 to 75 minutes to be seen, and prioritizes collecting rent over fixing leaks documented on move-in inspections. Specific issues that emerge across multiple reviews: roaches and rats in units, AC failures treated as non-emergencies despite Texas code, window units left after repairs, peeling paint covering underlying problems, and parking stolen for informal car repair operations. Five years into tenancy, one resident watched the complex deteriorate as prices rose. The gap between website promises (gated community, high-speed internet) and day-to-day reality is stark.

Luxury

Grand Estates at Kessler Park

#456

53

Grand Estates at Kessler Park

3.3(237)✓ Google-verified

Grand Estates markets itself as a convenient high-rise near downtown and Bishop Arts, yet reviewers across multiple years report a pattern of unresolved maintenance crises. AC failures recur throughout hot months without lasting repair; mold appears in vents and on sills despite tenant complaints; roaches are widespread; gates remain broken for months; and the emergency hotline does not function. Staff can be friendly when approached, and the grounds are initially appealing, but once maintenance issues arise, communication breaks down, requests disappear into a system without follow-up, and the office resists lease terminations even when conditions violate habitability standards. Move-out experiences compound the frustration. Management charges thousands for carpet, painting, and repairs despite apartments arriving already worn and dirty, leaving tenants to document everything and dispute bills through formal channels. Security concerns (car theft, package theft) persist alongside recurring failures of gates, the app system, and the gym. While a few tenants over five years have praised the location and particular staff members, the overwhelming pattern describes a property where rent continues to rise but maintenance and management attention do not.

LuxuryAffordable Housing

Asante Apts DBA Miketempeltonllc

#457

53 low data

Asante Apts DBA Miketempeltonllc

2.7(197)✓ Google-verified

Asante has earned deep loyalty from some residents who credit staff like manager Cynthia with life-changing support and a genuine second-chance environment, plus visible security efforts. However, a large cluster of recent reviews documents serious concerns: lease terms allegedly misrepresented to vulnerable tenants, maintenance requests ignored, promised rent adjustments denied, and security failures including break-ins and squatting left unaddressed.

Garden Style (1-4 stories)Affordable HousingLuxury

Bahia Apartments

#458

53 low data

Bahia Apartments

3.4(20)Publishes prices

Bahia spans extremes: five-star reviews praise spacious layouts and engaged staff; one-star accounts report chronic pest issues, delayed repairs, and dismissive management. The property has changed hands and shifted in quality over its tenure, with older reviews suggesting better conditions under newer ownership (2015+) than recent complaints indicate.

Luxury

Newport Apartments

#459

53

Newport Apartments

3.6(36)✓ Google-verified

Newport offers spacious units in a historically quiet, friendly community with grounds that residents have praised. Recent reviews, however, reveal critical breakdowns: extended water outages, non-functional air conditioning during summer, mold, flooding, and unresolved pest problems. The gap between past responsiveness and current maintenance delays has left some residents feeling their rent does not justify deteriorating living conditions.

Luxury

The Collection Townhomes

#460

53

The Collection Townhomes

3.5(88)✓ Google-verified

Units arrive filthy and ill-maintained on move-in, with management and leasing staff systematically unavailable to fix problems. Maintenance crew excels, but the office conducts business through an AI system, routes callers to voicemail, and takes months to return security deposits after residents move out. Prices top $3,500 monthly for what many find unfinished or run-down, and security lapses (dumpster enclosures left unattended, package theft, trespassing) have left residents feeling unsafe for a "luxury" property. Laura Rubio and a core maintenance team (including Amber) have earned repeated praise for emergency response and move-in support. Yet the broader leasing office has cycled through staff, leaving residents to chase answers by email, often waiting days for replies or getting none. A $150 monthly convenience fee fails to deliver promised services. The pattern is stark: positive interactions happen one-on-one with named staff, but systemic failures and communication breakdowns define most residents' experience.

LuxuryGarden Style (1-4 stories)

The Loren Apartments

#461

53

The Loren Apartments

3.0(175)✓ Google-verified

Half the reviews are five-star praise for leasing staff and amenities, but the other half describe uninhabitable conditions: roaches, mold, water damage, and holes in flooring that went unrepaired for months. Residents report maintenance requests ignored despite multiple contacts, an office that doesn't answer phones, and management dismissive of serious problems like health hazards affecting children. One long-term resident broke their lease after three years citing pest and mold issues; another was sent to collections for unreturned keys they say they handed over at the office. While a few recent reviews note quick fixes under new management, the weight of complaints centers on unresolved structural and pest problems, poor communication, and the gulf between the promised resort-style living and what tenants actually experience. Staff behavior divides sharply: leasing agents like Azarel and Jeannie earn praise, but a manager named Gina and others in the office have been reported as dismissive and rude when residents raise concerns. One tenant documented a shower leak turning into black mold after weeks of ignored requests and false promises of "emergency priority" fixes. The complex's proximity to Love Field and nearby shops appeals to long-term residents, but maintenance failures and security issues (break-ins, trespassing, shooting incident) undermine any appeal.

Luxury

The Vive

#462

53 low data

The Vive

3.2(116)

The Vive draws praise for its peaceful setting and attractive grounds, but pest control failures undermine the experience. Reviewers report roach problems and paid pest services that don't deliver, which stands out as the main source of frustration.

Luxury

Terra at Knox Apartments

#463

53 low data

Terra at Knox Apartments

3.3(34)✓ Google-verified

Reviewers consistently praise Myra Perez by name for her responsiveness and kindness, and describe the neighborhood as quiet and well-located. Recent complaints center on maintenance delays of months for essential repairs, distant management, and unmet tenant habitational needs.

Luxury

Ivy Apartments

#464

53 low data

Ivy Apartments

2.8(80)

Ivy has earned strong marks for reactive maintenance speed and staff like Jose's professionalism, plus a welcoming community feel. However, persistent utility failures, sluggish management response, and complaints about unsanitary upkeep undercut the positives and leave the property below category average.

Luxury

Casa Hills at Dallas West

#465

52

Casa Hills at Dallas West

3.5(80)✓ Google-verified

Five-star reviewers from a year ago praised Lily, maintenance worker Carlos, and the amenities; recent one-star reviews describe a sharp decline following management change. The new office does not answer phones, residents report car break-ins and package theft, ceiling leaks flood kitchens, and one tenant's deposit was never returned despite leaving the unit clean with no arrears.

Luxury

Oaks at Five Mile

#466

52

Oaks at Five Mile

3.7(36)✓ Google-verified

Most residents report persistent maintenance failures and poor management responsiveness. Pest problems and mold have lingered for years despite complaints. While a few staff members earn individual praise, the office team is often dismissive during emergencies, deposits are disputed, and tenants feel disrespected over priority conflicts like pet policies over health hazards.

Luxury

Matilda at Lower Greenville

#467

52

Matilda at Lower Greenville

3.4(15)✓ Google-verified

Staff like Amanda earn consistent praise for attentiveness, and the walkable Lower Greenville location appeals to residents. However, recent reviews document severe black mold and water damage that management has ignored for weeks, compounded by long-standing complaints about inadequate parking, poor lease enforcement, and finish-quality shortfalls that undercut the luxury positioning.

Luxury

The Apollo at Bishop Ridge

#468

52 low data

The Apollo at Bishop Ridge

3.5(12)✓ Google-verifiedPublishes prices

Recent residents praise quiet grounds and helpful staff like Katya and Leo. Older reviews document serious pest problems and maintenance lapses, though current feedback suggests improvement.

Luxury

Birchwood Apartment Homes

#469

52

Birchwood Apartment Homes

3.0(111)✓ Google-verified

Most reviews describe unresponsive management, ignored maintenance requests, and unsanitary conditions including bugs and mold. A single recent five-star review hints at management changes, but the overwhelming pattern over the past year is tenants feeling uncared-for and frustrated by property upkeep failures.

LuxuryAffordable Housing

Teak at the Branch

#470

52

Teak at the Branch

3.2(93)✓ Google-verifiedPublishes prices

The property is split between reliably positive experiences with named staff (Jennifer Medrano, Taner) and overwhelming complaints about corporate management failures. Those five-star reviews cite smooth leasing processes and helpful individual agents, but they sit against 44% one- or two-star ratings documenting systemic problems: stolen packages, unlocked security doors, broken elevators for months, unresponsive property managers (Juanna Goodwin, Nayive, Sarina, Jaquelyn), and delayed maintenance (one AC repair took over a month). Residents describe being sent to collections without notice, overcharged hundreds of dollars, charged for "wear and tear" after five years, and entrance by maintenance without warning or knocking. The property underwent management changes that residents cite as the turning point toward decline. Those who lived through the earlier era found it acceptable for the location and price; newer residents under the current S2 management report the complex feeling neglected compared to sister properties. Multiple long-term residents moved out explicitly due to these management and maintenance failures. The location (near trails, walkable area) and occasional agent-level professionalism are the only bright spots in otherwise consistent accounts of poor communication, unfinished repairs, and a corporate approach that prioritizes rent collection over tenant livability.

Luxury

Magnolia on Gilbert Apartments

#471

52 low data

Magnolia on Gilbert Apartments

3.7(12)✓ Google-verified

Half the reviews are five-star praise for Efren and the maintenance team's responsiveness, plus the Oak Lawn location near Katy Trail and shopping. The other half flag high prices without gym or pool, bike theft from a broken room lock, and unreliable management availability. Recent reviews tilt positive; older complaints centre on management communication.

Luxury

The Village Park

#472

52 low data

The Village Park

3.4(39)✓ Google-verifiedPublishes prices

The Village Park offers attractive outdoor spaces and some responsive maintenance staff, but reviewers consistently report that the aging interiors fail to match advertised amenities or rent. Persistent roach infestations, leaking fixtures, electrical shorts, thin walls, and mold are the dominant complaints, with pest control described as ineffective and management often dismissive of problems.

Luxury

Sunchase Park Apartments

#473

52 low data

Sunchase Park Apartments

3.3(39)✓ Google-verified

Residents report mixed experiences. Praise centers on on-site managers, included utilities, and responsive maintenance, but significant safety and security complaints dominate: multiple reports of vehicle theft, catalytic converter theft, and open building access. A few older reviews mention noise and cleanliness issues. This complex appeals to budget-conscious renters willing to overlook security shortcomings.

Luxury

Landmark Apartments

#474

52

Landmark Apartments

3.7(42)✓ Google-verified

Staff responsiveness stands out: recent managers Angel and Lisa answer calls promptly, fix things fast, and treat residents warmly. The catch is infrastructure trouble that older staff improvements haven't resolved. Multiple reviewers report rodents and broken AC; one reviewer called the property disgusting after a mouse infestation. Location in Oak Cliff appeals to those seeking a close-knit vibe, but pest and climate-control issues recur across years.

Luxury

5004 Live Oak Apartments

#475

52 low data

5004 Live Oak Apartments

4.4(21)✓ Google-verified

Residents value the peaceful, well-maintained setting and quick maintenance response. One significant complaint alleges management handled a service dog accommodation slowly and possibly dishonestly after initially denying it.

LuxuryGarden Style (1-4 stories)

The Courtland

#476

52

The Courtland

2.8(106)✓ Google-verified

Life at The Courtland falls short of what residents expect from a luxury complex. Roaches and pest problems persist regardless of cleanliness, AC fails in heat, and hot water disappears for weeks. Most maintenance requests sit unaddressed, and management staff vary widely in responsiveness. Leasing agents Evonnie, Kee, and Bonnie handle move-in smoothly and stay attentive to tenant issues when contacted. However, the property itself deteriorates through neglect. Unexpected water bills and rent increases tacked to leases create financial frustration on top of the basic maintenance failures that leave units uncomfortably hot and infested.

Luxury

AVANT on Market Center

#477

52

AVANT on Market Center

2.5(106)✓ Google-verifiedPublishes prices

Most residents report significant problems: elevators broken for months, parking garage and entrance gates failing repeatedly, and vehicle theft with staff refusing police requests for video evidence. A handful praise specific leasing staff like Reynaldo Miranda and note the Design District location is walkable, but maintenance on critical systems lags badly and management rarely communicates proactively. Building 2 is notably worse than Building 1. Long-term residents express regret and warn against moving here.

LuxuryAffordable Housing

East Dallas Collection

#478

52

East Dallas Collection

3.1(45)

Recent reviews split sharply between residents who praise specific staff members for swift repairs and those describing months without air conditioning or hot water. The sharp divide reflects a management transition roughly a year ago: newer five-star reviews highlight Alma, Carlos, and Crystal handling problems promptly, while established one-star reviews detail systematic neglect of aging buildings, uncontrolled pest issues, and company resistance to repairs unless forced by city code compliance. The business owns older historic properties marketed on charm and affordability, but infrastructure maintenance remains deeply inconsistent. Staff competence matters here: when a single attendant like Armando or Crystal is reached, fixes happen within hours. The real problem is the company does not answer phones, ignores repeated work orders, and only moves when residents invoke city code compliance or break leases with legal help. One recent reviewer noted Dallas Code Compliance sees them as a chronic problem company.

Garden Style (1-4 stories)Luxury

The Fitz Apartments

#479

51 low data

The Fitz Apartments

3.8(22)✓ Google-verifiedPublishes prices

Management and maintenance staff earn consistent praise for speed and helpfulness, particularly Laura from the leasing team. Units arrive clean with modern finishes. However, parking remains a perennial flashpoint: stalls are cramped, the security gate breaks often, and staff use premium spaces during the day, compounding shortages for residents with larger vehicles.

Affordable HousingLuxury

Cedar at The Branch Apartments

#480

51

Cedar at The Branch Apartments

3.3(117)✓ Google-verified

Attractive apartments and good leasing staff like Jennifer mask serious operational failures once residents move in. Most complaints center on unresponsive management, recurring fire alarms, pest problems, and security lapses including break-ins and weeks-long access system failures that left doors propped open.

Luxury

Beaux House at Bishop Ridge

#481

51 low data

Beaux House at Bishop Ridge

3.5(17)✓ Google-verifiedPublishes prices

Management experience ranges sharply: one recent tenant credits Maya for professional support and quality finishes, while older reviews cite months-long maintenance delays and broken promises. Pet-friendly and spacious units near downtown appeal to budget-conscious renters, but responsiveness appears inconsistent.

LuxuryAffordable Housing

White Rock Views Apartments

#482

51 low data

White Rock Views Apartments

5.0(11)✓ Google-verifiedPublishes prices

All 11 five-star reviews highlight a tightly renovated small complex in a walkable neighborhood steps from White Rock Lake and local restaurants. Residents consistently praise the bright modern units, attentive management, and safe quiet atmosphere. The location and community vibe are the main draw.

Luxury

The Brookmoore

#483

51

The Brookmoore

2.7(67)✓ Google-verified

Strong personal service from leasing staff like Ms. Jae and Ms. Celeste drew praise, and the property itself underwent visible renovation. Since late 2024 and especially after management changed in early 2025, maintenance collapsed: AC units fail repeatedly, work orders get marked done without repair, water runs too cold or boiling, and roaches persist despite complaints. Residents report the company ignored their issues until city intervention or legal threats forced action. The security team remains responsive, but core habitability problems have destroyed resident satisfaction.

Luxury

Bennett Place Apartments

#484

50

Bennett Place Apartments

3.1(19)✓ Google-verified

Residents report a sharp divide: some praise staff members like Natalia and Vicki for responsiveness and helpfulness, but far more complain of unresolved maintenance crises, notably weeks without air conditioning in Texas heat. The complex shows its age with 1990s appliances and broken gates, while the Old East Dallas location brings both convenience to Downtown and the Medical District and exposure to neighborhood crime that reviewers cite as a serious safety issue.

Luxury

Stratford Hill @ Midtown

#485

50 low data

Stratford Hill @ Midtown

2.7(29)

Stratford Hill shows a stark divide: older five-star reviews praise specific staff members and value, but the recent majority report roaches, non-responsive management, broken amenities, and high noise from enforcement failures. At 2.7 stars, it ranks well below the luxury category average of 3.79.

Luxury

Valenceo @ Midtown Apartment

#486

50

Valenceo @ Midtown Apartment

2.8(78)✓ Google-verified

Valenceo @ Midtown suffers from severe structural and management problems that reviewers report consistently across years. Water flooding entire units during rain, persistent mold, delayed repairs, and unresponsive office staff dominate complaints. A handful of tenants praise individual staff members like Sudhakar and Sandra, and some note low rent; the wider picture is one of neglect, with management reportedly retaliating against residents who report issues.

Luxury

Gateway Oak Cliff Apartments

#487

50

Gateway Oak Cliff Apartments

3.3(75)✓ Google-verifiedPublishes prices

Property feels divided between fresh marketing (clean tours, new construction) and troubling daily realities. Residents report mold growing unchecked for months, roach infestations, at least 13 reported car thefts due to unsecured gates, and an overloaded trash system that bans most disposal methods. Staff turnover and communication breakdowns are chronic. Maintenance El and leasing staff like Kristy earn isolated praise, but the property manager is seen as inflexible and adversarial toward struggling residents. Neighbors run loud, theft and break-ins persist, and the leasing office frequently loses paperwork or closes unexpectedly. Price-to-experience mismatch troubles long-term residents most. At $1,300-$2,300/month, gateway oak cliff appears clean enough on day-one tours to attract renters, then fails to enforce basic hygiene, security, and neighbor conduct standards.

LuxuryAffordable Housing

City Central Apartments

#488

50 low data

City Central Apartments

2.8(48)✓ Google-verified

Current residents report strict policies, unresponsive management, and unmet expectations around pet accommodations. Older reviews praised the location and staff kindness, but recent feedback suggests service quality has declined significantly over the past few years.

Luxury

Veranda At Midtown Apartments

#489

50 low data

Veranda At Midtown Apartments

3.4(33)

Some residents value the neighborhood walkability and community vibe, but maintenance is slow and pest issues recur. Multiple complaints span security gaps, unannounced water shutdowns, and management unwilling to engage on problems.

Luxury

The Aurora Apartments

#490

50 low data

The Aurora Apartments

3.0(31)✓ Google-verified

Split starkly between residents who praise individual staff members (Nora, Mary, Josefina) and unit size, and many others reporting management indifference, chronic repair delays, broken gates leading to vehicle theft, roaches, and deaths on or near the property. Communication is poor; maintenance requests take a month or never arrive. Newer management appears to have degraded the complex significantly.

Luxury

Ridgecrest Terrace Apartments

#491

50 low data

Ridgecrest Terrace Apartments

2.5(24)✓ Google-verified

A 30-year-old affordable housing operator in Oak Cliff with sharp inconsistency: past residents praised Dornell and Britney Sinclair's responsiveness and clean units, but recent and older reviews paint a darker picture of pest problems, mold that persists for years, maintenance that ignores emergency calls, and a neighborhood marked by frequent police presence and violence. Parking enforcement appears harsh, especially toward visiting caregivers. The exterior has been worked on, but residents report the interior problems remain unresolved.

LuxuryAffordable Housing

Polk Villas Apartments

#492

49 low data

Polk Villas Apartments

2.9(28)✓ Google-verified

Most recent and older reviews document chronic maintenance failures, poor office management, and administrative errors that cost residents money. Staff accountability is a persistent concern, ranging from disrespectful front-office workers to repeated mistakes with parking records.

Luxury

Skyline Place Apartments

#493

49

Skyline Place Apartments

3.3(90)

Residents report persistent problems with maintenance response times and repair quality, describing units in poor condition and staff who fail to follow through. Office staff are hard to reach by phone, and complaints about noise disturbances or lease violations receive slow or no action, leaving frustrated tenants who feel the property deteriorates while enforcement remains selective.

Affordable HousingLuxury

Summit at Mirasol Apartments

#494

49 low data

Summit at Mirasol Apartments

3.5(47)✓ Google-verifiedPublishes prices

Recent management changes (Ms. Mattie) have drawn strong praise for attentiveness and visible upkeep, with maintenance completing work quickly. However, older reviews flag office phones going unanswered and communication gaps on move-outs; current sentiment skews positive but the complex sits below the category average.

Luxury

The Branch

#495

49

The Branch

3.7(12)

Residents report a sharp divide between front-line staff, who earn praise for attentiveness and efficiency, and management, which is often unresponsive and slow to address serious issues. Security problems dominate complaints: multiple car break-ins, carjackings, package theft, and broken gates that remained unfixed despite monthly security fees. Some tenants also cite water damage, mold, noise complaints unresolved, and dirty grounds.

Luxury

The Trellis at Lake Highlands

#496

49

The Trellis at Lake Highlands

3.1(86)✓ Google-verified

A narrow split between five-star praise for the location and initial move-in experience and one-star warnings about persistent maintenance failures dominates reviews. Air conditioning breakdowns lasting months, cockroach infestations resistant to pest control, slow maintenance response times, and surprise billing charges recur across multiple recent reviews. Some residents credit the property manager for friendliness, but most complaints focus on management's reluctance to address habitability issues like mold and humidity that reviewers say affect health and safety.

LuxuryGarden Style (1-4 stories)

The Atlas Apartments

#497

48 low data

The Atlas Apartments

2.4(22)✓ Google-verified

Residents report widespread neglect across maintenance, safety, and management. Recurring problems include slow or incomplete repairs, pest infestations, water damage, and deteriorated common areas. A handful of older positive reviews mention good staff and location, but 64% of recent ratings are one or two stars, reflecting sustained tenant dissatisfaction.

Luxury

Crestridge Apartments

#498

48 low data

Crestridge Apartments

3.1(34)✓ Google-verified

Location draws praise from residents who value walkability in Dallas. Recent complaints center on unresponsive maintenance, poor tenant interactions, and broken appliances like toilets and refrigerators left unfixed despite repeated requests.

Luxury

Francesca Apartments

#499

48

Francesca Apartments

3.2(23)✓ Google-verified

Francesca Apartments is deeply polarized. Staff member Javier earns consistent praise for fast maintenance response, but the broader picture is bleak: residents report roaches, rats, and water bugs; a neglectful property office; weeks-long water outages; and homeless individuals frequently on grounds. The infrastructure is aging, ceilings crack and get painted over, pipes burst repeatedly, and the gate fails so often it stays propped open for days. The location in Oak Lawn and mid-range pricing once made it tolerable, but recent residents say it no longer justifies the downside.

Luxury

Bentley Apartments

#500

48 low data

Bentley Apartments

5.0(11)✓ Google-verified

All 11 reviews are five-star. Tenants praise Valerie (owner/manager), Steve, and Rocky Champions for professionalism and hands-on care. Units are furnished, gated, and positioned near restaurants in a safe Knox-Henderson area.

Luxury

Last updated 2026-09-16