Luxury in Dallas

Page 4 of 6: businesses ranked 301-400 of 597. Start from the top.

The Madison at Bishop Arts Apartments

#301

63

The Madison at Bishop Arts Apartments

4.0(62)✓ Google-verified

Staff and maintenance shine, with same-day repairs and approachable management genuinely handling tenant calls. The rooftop, walkable neighborhood, and rent price draw young professionals. However, parking is chronically packed, mold remediation was charged to tenants, and security deposits have languished for months without communication. The building lacks a gym, pool, or guest parking despite the price point for the area.

LuxuryAffordable Housing

Landmark on Lovers Apartments

#302

63

Landmark on Lovers Apartments

3.7(179)✓ Google-verified

Strong loyalty from long-term residents who praise the leasing team (especially Chloe), maintenance crew (Zoran, Gabby, Brandon), and recent renovations to the pool and common areas. However, newer residents face serious problems: broken-in cars despite gated community promises, surprise move-out fees that some call unjustified, persistent roaches, broken elevators, and move-in units with faulty AC, damaged appliances, and plumbing issues. Management communication is inconsistent; responses to maintenance requests are reportedly fast for loyal residents but slow or incomplete for those with disputes over fees or conditions. The property delivers on luxury amenities and location but appears unable to deliver consistent follow-through on security, pest control, or property condition standards. Staff quality varies by department: leasing excels, maintenance responds quickly for routine issues, but management handles problems defensively rather than proactively.

Luxury

MAA North Hall

#303

63

MAA North Hall

3.8(144)✓ Google-verifiedPublishes prices

Staff like Edward, Peter, and Stephanie earn consistent five-star praise for maintenance speed and leasing help, and renovations drew positive attention. But occupants report persistent problems: unfinished move-ins, security gate failures leading to theft, elevator breakdowns, inadequate insulation letting in noise and pests, and front office phones that go unanswered. One tenant felt misled about location near construction and a busy street, and faced a late-cancellation fee without explanation.

Luxury

Taylor Farms Apartments

#304

63

Taylor Farms Apartments

3.8(138)✓ Google-verified

Long-term residents credit manager Maria and maintenance crews with keeping the complex orderly and responding quickly to repair requests, but a vocal subset reports weeks-long hot water outages, roach problems that persist despite cleaning, and weekly car break-ins that management reportedly does not address. Reviews split sharply between those who have stayed five to ten years and newer residents frustrated by infrastructure failures and crime.

Luxury

Aero White Rock Apartments

#305

63

Aero White Rock Apartments

3.7(235)✓ Google-verified

Residents who have moved in praise the spacious floor plans, location near White Rock Lake, and staff responsiveness. Eli, Jenni, Jennifer, and Violet consistently help with applications and maintenance requests. Significant frustration centers on the locked pool despite being advertised, limited laundry room hours, dark exterior areas, and gaps between marketing claims and day-to-day access to amenities. A few one-star reviews flag serious issues: one detailed gunfire on the property and injury, another reported application fees kept without proper refund, and a prospect encountered a filthy model unit. Staff reputation stays strong, but amenity access and security concerns weigh heavily against the positive move-in experience.

Luxury

The Village Dakota

#306

63

The Village Dakota

3.9(78)✓ Google-verifiedPublishes prices

The Dakota attracts praise for spacious, clean units and helpful staff who fix problems quickly. But noise from early morning groundskeeping, security lapses leading to car and bike theft, rising rents, and disputed move-out fees dominate complaints. Light sleepers and those on tight budgets should look elsewhere.

LuxuryGarden Style (1-4 stories)

Eclipse Oak Lawn

#307

62

Eclipse Oak Lawn

4.1(19)✓ Google-verified

Most residents praise the current management team, particularly property managers Michelle Gutierrez and Cynthia Martinez, along with maintenance staff like Eddy and Victor. Staff respond quickly to requests and handle move-ins smoothly. However, some past residents reported serious maintenance failures including roof leaks, ceiling collapse, and ongoing pest problems that earlier management was slow to address.

Luxury

Renaissance at Preston Hollow

#308

62

Renaissance at Preston Hollow

3.7(149)✓ Google-verified

Renaissance at Preston Hollow holds a 3.7 rating across 149 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

Garden Style (1-4 stories)Luxury

Taylor Lofts at the Dallas Farmers Market

#309

62

Taylor Lofts at the Dallas Farmers Market

4.0(44)✓ Google-verified

Leasing and early experience often shine, with staff like Axam and Sam earning consistent praise for attentive, personal service. Yet longer-term residents report a troubling gap: maintenance requests languish, appliances arrive damaged or deteriorate without real fixes, and management struggles to respond to serious concerns. The neighborhood and building design are genuine strengths, but maintenance quality and accountability appear inconsistent, leaving some feeling misled after move-in promises fade.

LuxuryAffordable Housing

Lantower Midtown

#310

62

Lantower Midtown

3.8(136)✓ Google-verified

Lantower Midtown draws residents for its modern design and accessible location, with leasing staff consistently praised for responsiveness. However, persistent operational issues undercut the appeal: noise from thin walls and external amenities, ongoing pest problems, security gaps despite gated parking, and management's sluggish handling of both maintenance needs and resident complaints create frustration that outweighs the luxury finishes for many.

Luxury

Haskell Flats Apartments

#311

62

Haskell Flats Apartments

4.0(85)✓ Google-verified

Haskell Flats has swung dramatically based on management. Under previous ownership, residents praised Jessica and Yesenia for professional, attentive service and quick maintenance. Since Revival Management took over, the complex has deteriorated: trash festers in hallways, the gate breaks repeatedly, pest issues were ignored for months, and staff now ignore calls and emergency requests. The location near downtown remains attractive, but recent reviews paint a community in crisis. Current residents report faulty alarms beeping at night, no help during forced moves from infestation, and indifferent management. One tenant endured cockroaches for months before being transferred without moving assistance. Another documented broken gates left open to the parking lot, stolen packages, and staff who denied the existence of systems they had just installed.

Luxury

Eleven10 at Farmers Market Apartments

#312

62

Eleven10 at Farmers Market Apartments

3.7(295)✓ Google-verified

Tour guides and front-line staff earn consistent praise for warmth and professionalism, with residents reporting rapid maintenance response times. However, long-term residents describe serious problems: persistent pest infestations, non-functional security cameras and broken locks, units arriving mid-repair, and a pattern of withheld refunds and billing issues. The complex markets as luxury but charges higher fees than comparable properties while delivering unfinished units and unexpected move-out charges. Two distinct review populations emerge: tour-takers see friendly staff and nice finishes; residents report compounding maintenance gaps, security vulnerabilities that lead to car theft and break-ins, and management follow-through failures that contradict the staff's helpfulness. Pricing advantages mentioned early were offset by charges residents describe as excessive given the actual condition and services.

LuxuryAffordable Housing

The Drake White Rock

#313

62

The Drake White Rock

4.1(65)✓ Google-verified

Alex and Trent's leadership has transformed tenant morale in the past year, with residents praising their responsiveness, event planning, and hands-on care. Community atmosphere improved markedly under their management. However, long-standing infrastructure problems undermine the luxury positioning: sulfur-smelling water affects multiple units despite repeated reports; an elevator broke for weeks; the removed call-box left packages stranded outside and triggered thefts; and residents report widespread mold, old appliances, shared subpar internet, and power outages. Management marks work orders resolved without fixing underlying issues.

Luxury

Mayflower Apartments

#314

62

Mayflower Apartments

3.7(227)✓ Google-verified

New management has revived the property with visible upgrades: refreshed parking, better lighting, and improved office professionalism. Several residents praise the shift and value, though older reviews detail serious lapses. Persistent complaints span deposit theft, ignored noise violations, roach infestations, broken elevators, and poor security enforcement at pool and entry gates. Staff behavior splits sharply-some call specific agents exceptional, others describe rudeness. Safety concerns (a shooting, stairwell issues, pool contamination) emerged under prior leadership and warrant vigilance as operations stabilize. The 3.7-star rating reflects a genuine divide: five-star reviews celebrate recent turnaround efforts and rental rates, while one-star reviews document months or years of mismanagement, unresolved maintenance, and unrecovered deposits. This is a property in transition; current residents report progress, but legacy grievances and inconsistent enforcement remain red flags for renters prioritizing reliability and accountability.

LuxuryAffordable Housing

The Ace Apartment

#315

62

The Ace Apartment

3.7(218)✓ Google-verified

Ace draws residents for transit access and renovated finishes, but tenant experiences split sharply over service. Leasing staff inconsistency and maintenance delays frustrate many; AC control and disputed security deposits appear repeatedly. A handful praise individual staff and the location, yet the management's response pattern and contradictory information about specials and policies drive persistent dissatisfaction across income and veteran tenants alike.

Garden Style (1-4 stories)Affordable HousingLuxury

LENNOX WEST VILLAGE

#316

62

LENNOX WEST VILLAGE

3.4(111)✓ Google-verified

Residents consistently praise the leasing team, particularly Rebecca and Myra, for patient, attentive service and quick answers. The location in West Village draws praise for walkability and quietness. Recent renovations to common areas and a calendar of community events stand out. Staff names appear repeatedly across reviews, suggesting personalized attention matters here. One recent complaint flags elevator outages. Most other five-star reviewers mention clean grounds, pet facilities, and quality amenities like the pool and fitness center. The sharp rating split (55% five-star, 37% one/two-star) suggests strong experiences compete with operational or maintenance concerns.

LuxuryAffordable Housing

Hart House Apartments

#317

62

Hart House Apartments

3.8(110)✓ Google-verified

Maintenance repairs happen fast, with multiple residents praising technicians Ivan Santos and Manuel for quick, respectful work on A/C, plumbing, and ceiling issues. Office operations are the real problem: residents report hostile staff, payment processing errors despite proof of on-time payment, ignored maintenance requests over weeks, and near-total unresponsiveness to applications and inquiries. A dramatic gap between field work and management has emerged recently. The current office manager (named Gretel by one resident) generates friction; a previous female staff member was remembered fondly. Residents worry about billing correctness and whether requests will actually be logged, making everyday apartment living stressful despite solid maintenance performance.

Luxury

The Barton

#318

62

The Barton

4.0(48)✓ Google-verifiedPublishes prices

The Barton delivers strong on location and when staff connects with residents, but management transitions have created communication breakdowns that left some applicants without resolution for over a year. Lower Greenville's walkability and a dedicated parking garage are genuine draws; individual staff members like Kendall, Tyler, and Augustine earn consistent praise for responsiveness and maintenance speed. The gap between excellent individual staff and an office that doesn't answer phones or emails remains the core frustration.

Luxury

LaVita on Lovers Lane

#319

62

LaVita on Lovers Lane

3.6(207)✓ Google-verified

Five-year residents praise the office team, especially Elizabeth and manager Zayda, for solving problems quickly and treating requests with care. Yet reviewers who've stayed longer describe a complex in decline: roaches and black mold that persist despite repeated maintenance visits, parking so tight that some cars are towed unpredictably while permit violations go unchecked, and repairs (like a shower ceiling leak) that are started but never finished. The picture splits sharply between newer residents enjoying the location and amenities, and long-term tenants frustrated by unresolved maintenance and cleanliness lapses. Staff at the office handle leasing and billing errors competently, and maintenance technician Manny earns specific praise for careful work. The dog park and fitness center appeal to pet owners. But the core tension is real: management responds well to complaints yet structural problems (roaches, mold, parking pressure) seem to linger or return, suggesting either understaffing, aging infrastructure, or both.

Luxury

Park Lane Apartments

#320

62

Park Lane Apartments

3.3(56)✓ Google-verifiedPublishes prices

Long-term residents consistently report a calm, well-maintained complex with attentive management and fast maintenance turnaround. The location near everyday amenities and spacious floor plans keep most tenants satisfied enough to renew leases; fair pricing and a respectful atmosphere drive the bulk of five-star reviews. One recurring complaint flags hallway odors linked to neighbor activity, though this appears isolated. The management team's recent shift toward friendliness and responsiveness has bolstered tenant retention and goodwill among newer residents.

Luxury

Skyline Trinity

#321

62

Skyline Trinity

3.7(305)✓ Google-verified

Some residents praise the location, Trinity Trail access, and staff like Tyann, Haleigh, and Sherry for warmth and quick fixes. Many others report persistent filth in hallways and garages, with dog waste left uncleaned for weeks. Garage gates frequently jam and have damaged cars; trash pickup is erratic despite fees charged. Management has cycled through at least five companies since opening, leaving underlying problems unresolved: mold, sewage smells, broken amenities, and a blue-painted hallway coating that sticks to shoes. The property opened in 2019 as a newer luxury building. Maintenance staff earn consistent praise for speed, but the leasing office and regional management are criticized for dismissive communication and inaction on serious concerns. Residents who value the location and price report satisfaction, but those expecting standard upkeep for a premium apartment have left frustrated.

Luxury

Ardan Apartments

#322

62

Ardan Apartments

3.6(224)✓ Google-verified

Maintenance staff like Henry, Michael, and Yugo earn consistent praise for speed and friendliness, and the concierge team is repeatedly called the best in Dallas. But infrastructure problems undermine the luxury positioning: elevators break nearly daily, the sauna and steam room lack proper cleaning, a reviewer found buckets left for over a week during leak damage, and mold appears in common areas and AC vents.

Luxury

Axis Kessler Park

#323

62

Axis Kessler Park

3.6(194)✓ Google-verified

Residents and prospects describe a split experience. Some praise the modern units and highlight staff like Tina and Robertina for genuine help and smooth leasing, while others praise organized events and friendly neighbors. However, a substantial portion report serious issues: roach infestations in move-in-ready units, staff rudeness (particularly from an employee named Norma), poor apartment condition at turnover, slow or incomplete maintenance repairs, and deposit disputes without clear communication. New residents report arriving to apartments with broken fixtures, dirty carpets, and pest problems that suggest inadequate turnover cleaning and inspection standards. Move-in experience and ongoing maintenance are the weak points. While some staff members stand out as helpful and the community itself has potential, systemic issues with unit preparation and management responsiveness appear to persist, creating a stark contrast between the modern aesthetic and the lived experience.

LuxuryAffordable Housing

The Village Cliffs

#324

62 low data

The Village Cliffs

4.1(23)✓ Google-verifiedPublishes prices

Most residents find the Cliffs a welcoming, well-run community with fast maintenance responses and strong amenities. One recent review flagged serious concerns about how management handled persistent noise complaints and security protocols.

Luxury

Zeke Apartments

#325

61

Zeke Apartments

3.7(524)✓ Google-verifiedPublishes prices

Maintenance staff-particularly José and David-stand out for quick, respectful service and same-day repairs. Yet move-in condition and ongoing maintenance problems remain a friction point. Several residents reported white paint residue, broken fixtures, plumbing failures, and pest activity. At $1,900/month, this disconnect between staff quality and unit upkeep leaves the complex polarized: two-thirds of recent reviews praise the maintenance team's professionalism, while a vocal minority see these issues as deal-breakers for the price. The business advertises up to 6 weeks free rent and lists pet-friendly and accessibility features on their website.

LuxuryGarden Style (1-4 stories)

Highland Park Apartments LLC

#326

61

Highland Park Apartments LLC

3.8(167)✓ Google-verified

Highland Park offers inexpensive units but suffers from inconsistent management quality. Strong praise centers on individual managers like Nicki Fritz and Luna when present, but reviews reveal widespread complaints about unresponsive staff, deposit refusal, slow repairs, predatory towing, crime, and poor maintenance. The experience appears highly dependent on which manager handles your unit.

Luxury

Madison Point

#327

61

Madison Point

3.9(110)✓ Google-verified

Residents and prospects experience strong inconsistency at Madison Point. Some staff, including Assistant Manager Dorothy Golden, deliver warm, thorough service that earns five-star praise. However, multiple visitors report coldness, dismissiveness, and judgment from front-desk personnel. Office hours slip, packages languish, and security issues-including a vehicle theft within camera range-go unresolved. The 3.9 rating reflects this scatter: strong loyalty when staff excel, sharp frustration when they do not.

Luxury

The Epic

#328

61 low data

The Epic

4.1(29)✓ Google-verified

The Epic draws regular praise for its design, art, and mixed-use appeal, though one recent complaint about transport service and inadequate directions to a tenant's moved vendor raises questions about on-site logistics and staff attentiveness.

Luxury

Parc at White Rock Apartments

#329

61

Parc at White Rock Apartments

3.7(171)✓ Google-verified

Staff members like Eduardo (maintenance) and Kiley (leasing) earn consistent praise for responsiveness and care; the location near White Rock Lake and downtown access, clean common areas, and modern units draw residents. However, chronic mechanical failures (elevators, garage doors), inadequate pest control, and front desk inconsistency undercut satisfaction. Some residents report ongoing mold issues masked by repainting, and restrictions like limited visitor passes add friction.

Affordable HousingLuxury

Belclaire Apartments

#330

61

Belclaire Apartments

3.7(423)✓ Google-verified

Reviewers report split experiences. Many praise the SMU Boulevard location, modern spaces, and staff warmth; several named Samantha and Mahogany for genuine care. However, systematic complaints dominate: maintenance backlogs stretch months, office staff feel dismissive of repair requests, elevators fail for weeks, walls transmit noise from nearby bars, roaches return despite pest service, and billing errors linger unresolved. High rent compounds frustration when basic repairs stall or appear cosmetic. Best suited to those prioritizing location over maintenance responsiveness.

Luxury

LTV Tower

#331

61

LTV Tower

3.8(77)✓ Google-verified

Short-term guests consistently praise the views, location, and amenities, though multiple long-term residents report pest infestations, unresponsive management, and cleanliness problems that contradict the building's polished appearance. The gap between photos and actual unit condition, combined with undisclosed fees, is a major frustration for renters expecting luxury standards.

LuxuryAffordable Housing

The Continental at Mercantile Place

#332

61

The Continental at Mercantile Place

3.3(162)✓ Google-verified

Five-star reviews consistently highlight staff responsiveness, with tenants naming Isaiah, Tyler, and Christy for going above and beyond on maintenance and leasing questions. The building feels welcoming with regular resident events and clean, well-kept grounds. However, some residents worry about building security: front and back doors remain unlocked during all hours, creating safety concerns for families. One reviewer also noted that advertised amenities like the rooftop terrace were not as accessible as promised on the website.

Luxury

Bishop Flats

#333

61

Bishop Flats

4.0(58)✓ Google-verifiedPublishes prices

Bishop Flats wins praise for its modern finishes, walkable Bishop Arts location, and friendly leasing staff who handle move-ins smoothly. Residents value the smaller complex feel and community events. However, serious cracks emerge in maintenance and management: emergency repairs after hours go unanswered, routine fixes drag weeks, water damage and mold have recurred, and unexpected fees pile up. Leadership accountability is weak, with named staff pushing blame onto residents instead of fixing problems themselves.

Luxury

Magnolia at Lakewood Apartments

#334

61

Magnolia at Lakewood Apartments

3.9(54)✓ Google-verified

Amanda and Brittany have built strong resident loyalty through hands-on leasing and genuine care, with many tenants staying multiple years and praising quick issue resolution. The quiet, walkable Lakewood location and in-unit amenities (washer/dryer, pool) appeal to long-term residents, but a documented roach crisis in 2022-23 and recurring parking lot thefts-sometimes linked to gate maintenance delays-undercut the premium positioning and have driven early lease terminations.

Luxury

The Cambridge at Bishop Ridge Apartments

#335

61

The Cambridge at Bishop Ridge Apartments

4.4(11)✓ Google-verifiedPublishes prices

Brand-new apartments with modern finishes and flexible layouts draw strong praise, especially from reviewers working remotely or seeking downtown proximity. The leasing team, particularly Maya and Gloria, receives consistent credit for patient, attentive guidance. However, recent residents note communication gaps during move-in, and a few flag the pricing as steep for North Oak Cliff. One long-term concern: construction blocked promised skyline views. The complex offers studios, one- and two-bedroom units with in-unit washers, rooftop terraces, a fire pit lounge, and accepts Section 8 vouchers and pets. Leasing staff tend to shape the early experience more than the property itself, and management transparency has been a weak point for some tenants.

LuxuryAffordable Housing

The Adelphi

#336

61

The Adelphi

3.7(181)✓ Google-verified

Staff like Trenton and Maria draw consistent praise for going out of their way to help residents and handle problems quickly, and recent management has brought community events and better upkeep. But the building struggles with responsiveness: maintenance drags on despite repeated calls, AC units fail to cool properly, hallways have trash and water damage, and noise from short-term rentals disrupts sleep. The leasing office is a sore point-applications sit unapproved for weeks, screening errors have led to mistaken eviction claims, and disability accommodation requests have been handled dismissively rather than professionally. For long-term residents who connect with the right staff members, The Adelphi feels like a tight community in a walkable Design District location. But prospective tenants should expect friction getting in the door, and once inside, be prepared to follow up hard on maintenance issues and noise complaints.

Luxury

Soho Apartments

#337

61

Soho Apartments

3.8(85)✓ Google-verified

Soho delivers well-finished units in a quiet, walkable location, and residents consistently praise leasing staff like Tabria, Joslyn, and Felicia for attentiveness during the application and move-in process. Management responsiveness deteriorates significantly after staff turnover; the current Cirrus Property Group regime faces widespread complaints of unresolved maintenance emergencies (flooding left untreated for days, underground parking entirely unlit), repeated car thefts and break-ins, neglected grounds, and phones that go unanswered during scheduled tours.

Luxury

Cityscape Park Apartments

#338

61

Cityscape Park Apartments

4.0(49)✓ Google-verified

Staff like Jasmine, Melanie, and John earn consistent praise for responsiveness and care, and units stay clean with maintenance handling requests quickly when staffing allows. Recent complaints center on inflated pricing for small, poorly insulated units where neighbor noise and smoke seep through shared air ducts, combined with spotty phone access and one stretched-thin maintenance person struggling to keep up with repair backlogs.

Luxury

2100 Moser Apartments

#339

61

2100 Moser Apartments

4.3(36)✓ Google-verified

Under previous management (Magnolia), residents consistently praised the leasing team, maintenance responsiveness, and walkable location. Since Revival took over, safety has collapsed with multiple car break-ins and ransacking, no security patrols, and management gone silent on urgent issues. Long-time residents are leaving over the stark management shift.

Luxury

Bahama Glen Apartments

#340

61

Bahama Glen Apartments

3.6(220)✓ Google-verified

Five-star reviews praise the leasing staff (especially Alex and Dulce) and quick maintenance response when contacted; long-term residents report a clean, peaceful community. However, multiple one-star reviews cite persistent roaches, mold problems that reoccur after repairs, air conditioning failures in heat, and billing surprises months after move-out. The property presents well on tours but struggles with follow-through on pest control and structural maintenance.

Luxury

The Village Lakes

#341

61

The Village Lakes

3.8(64)✓ Google-verifiedPublishes prices

New residents praise the scenic lake setting, responsive maintenance, and attentive staff, but long-term renters report mounting frustration with aging apartments that break down weekly, inconsistent grounds upkeep, and rising rents for outdated construction. The location within the Village offers nearby shops and restaurants, yet tenants describe deteriorating landscaping and persistent pet waste issues that management struggles to address.

Garden Style (1-4 stories)Luxury

Oak & Ellum

#342

60

Oak & Ellum

3.6(215)✓ Google-verifiedPublishes prices

Pam and the leasing team earn consistent praise for their warmth and responsiveness during move-in, and maintenance handles small requests quickly. Beyond that, residents report a complex in decline: filthy hallways plagued by pet accidents and stains, a broken elevator out for over a year, no working security cameras, and repeated car thefts that management has never addressed. Several long-term residents left frustrated by surprise fees (Fetch, trash service) tacked to rent and security deposit deductions that seemed designed to avoid refunds. The location near Deep Ellum and the yard space appeal to some, but the gap between leasing's promises and what day-to-day living delivers is wide. Multiple residents call out management's silence and refusal to engage when complaints escalate. One was denied the manager's contact details when asking questions; another waited nearly three months for a security deposit return. The affordable rent and quick maintenance response to small repairs keep a few satisfied, but the pattern of serious safety, cleanliness, and communication failures dominates recent feedback. This is not the luxury experience the category name suggests.

Luxury

Treehaus

#343

60 low data

Treehaus

4.4(16)✓ Google-verifiedPublishes prices

Most residents love Treehaus for its distinctive loft design, abundant windows, and attentive staff. One longer-term resident cited persistent build-quality problems and inconsistent management responses, though recent reviews suggest improvements have been made.

LuxuryGarden Style (1-4 stories)

Magnolia at Inwood Village Apartments

#344

60 low data

Magnolia at Inwood Village Apartments

4.5(13)✓ Google-verified

Most residents praise the location, modern finishes, and staff attentiveness, with leasing team members like Emma and Sydney specifically noted for helpfulness. A severe complaint about flea infestation and management's refusal to act properly colors the otherwise strong record, raising questions about pest control accountability.

Luxury

Metro 404 Apartments

#345

60

Metro 404 Apartments

3.7(134)✓ Google-verified

Ten months ago, new management and maintenance arrived, triggering immediate relief among long-term tenants who saw work orders cleared and grounds cleaned daily. The shift is real but incomplete: recent reviews from the past three months report unresponsive offices, unpaid rent payment portals, sudden rent hikes without notice, bathrooms that stay broken for months, widespread roaches and mold, and units that feel cramped and misrepresented online compared to what reviewers signed up for.

Luxury

Overton Park Apartments

#346

60

Overton Park Apartments

3.3(267)✓ Google-verified

Leasing staff earn genuine praise for speed and professionalism, with Diana and Jonathan named repeatedly in positive reviews. However, significant maintenance issues shadow the experience: multiple residents report repeated water shutoffs, burst pipes, apartment flooding, and pest problems including rats and roaches despite rent near $1,500 monthly. The gap between promised "remodeled" units and what tenants received appears to be a core pain point. One tenant documented their condition issues with photos and videos, citing appliances described as substandard and makeshift countertop coverings rather than legitimate remodeling. When repairs occur, they tend to lag. Management concessions suggest ongoing complaints are acknowledged internally, yet the complexity remains: some residents describe the property as quiet and well-maintained, while others face recurring infrastructure failures.

Luxury

Madison @ Bellmar Apartments

#347

60

Madison @ Bellmar Apartments

3.8(55)✓ Google-verified

Madison @ Bellmar draws renters looking for a low-cost North Dallas location near retail and major roads, but the experience splits sharply. Maintenance responds quickly to repair requests and many appreciate the assigned covered parking and lack of extra fees, yet multiple reviewers report car break-ins, gates that fail, and an office staff who rarely answer phones or return messages. Recent policies like a 10 PM curfew have soured long-term residents who otherwise valued the affordability. The pool sits unused due to restricted hours, and neighborly issues including marijuana odor and late-night noise persist despite management's efforts. For budget-conscious renters who avoid ground-floor units and don't need much office contact, the location and maintenance team justify staying. Those needing reliable security or responsive management should look elsewhere.

Luxury

Alara Uptown Luxury Apartments

#348

60

Alara Uptown Luxury Apartments

3.5(151)✓ Google-verifiedPublishes prices

Half the reviews praise the maintenance team and location. Alma and Delia at the leasing office earn consistent mention for professionalism. The other half flags aggressive fees: one renter faced a $976 carpet charge after leaving the unit in good condition; another lost $550 in deposits and fees after cancelling an unsigned lease, only to get partial refund through the management company's parent corporation. Windows needing replacement and occasional elevator downtime round out the concerns.

Luxury

Hampton Terrace Apartments

#349

60

Hampton Terrace Apartments

3.7(111)✓ Google-verified

Most residents praise the leasing and maintenance speed, especially staff members Ana and Sismai who routinely go beyond typical service. Same-day maintenance requests and personal attention from management stand out. However, a cluster of complaints from a year ago centers on maintenance worker misconduct and a staff member's poor attitude; while some reports reached management, follow-up action remains unclear from the reviews.

Luxury

Melville Apartments

#350

60

Melville Apartments

3.5(341)✓ Google-verified

Melville has two very different faces: long-term residents report a calm, well-landscaped community with staff who go out of their way to help, while newer or prospective tenants describe an unresponsive office, unclear rental terms, and serious maintenance failures including pest infestations and broken AC during summer. The property struggles with communication and reliability during emergencies.

Luxury

The Hive Apartments

#351

60

The Hive Apartments

3.5(304)✓ Google-verified

Ray and the maintenance crew earn consistent five-star praise for fast repairs, friendliness, and willingness to help with emergencies. But a significant minority report serious problems: unfinished mold remediation, structural damage (walls caving, steep patio), weatherstripping left unfixed for months, and security deposit confusion after move-out. Communication breakdowns persist despite management's compensation efforts in some cases. The gap between five-star and one-star reviews reflects two experiences. Residents who get maintenance attention stay happy. Those fighting unresolved building problems-foundation issues, water damage, pest entry-report that work orders are marked complete without actual fixes, suggesting systemic maintenance tracking or staffing limits beyond Ray's control.

Affordable HousingLuxury

The Hampton on Jupiter

#352

60

The Hampton on Jupiter

3.5(381)✓ Google-verified

Touring staff, particularly Thearika, earn consistent praise for knowledge and warmth. Units show well with modern kitchens and clean finishes. However, residents report systemic maintenance neglect: AC repairs take weeks or fail repeatedly, office staff turn hostile when tenants report problems, and communication collapses mid-lease. Several have called the city for help after internal channels failed.

Luxury

The Hamilton

#353

59

The Hamilton

2.7(448)✓ Google-verified

Five-star reviewers consistently praise staff by name-Mia, Alexia, Mario, and Carlos-for responsive leasing, fast maintenance fixes, and genuine care. A three-year resident, however, reports five separate security breaches over time: unauthorized entry attempts, doors left unlocked after inspections, and a maintenance employee gaining access. Management has not resolved the pattern. The building itself earns applause for thoughtful layouts, natural light, parking availability, and maintained amenities. Lower floors face weekend street noise from Deep Ellum, and reviewers flag unauthorized vehicles in the garage and smoking in units as ongoing safety concerns. Staff professionalism appears strong, but security systems and building enforcement need attention.

Luxury

The Abbott Apartments

#354

59

The Abbott Apartments

3.3(355)✓ Google-verified

The Abbott's office team, especially Gloria and Belén, earns consistent praise for warmth and helpfulness during tours and move-ins. Several residents note the property is well-maintained, quiet, and safe. However, operational inconsistencies undercut this: tour appointments go unmanned, move-in timelines slip (sometimes requiring tenants to book hotels), and pools remain closed when promised open. Trash and readiness issues suggest follow-through problems despite friendly first impressions.

Luxury

Tides at Royal Lane North

#355

59

Tides at Royal Lane North

2.9(273)✓ Google-verified

Staff members like Shonda, Emmy, Daniel, and Brian earn consistent praise for patience, professionalism, and making tours welcoming; the pool and fitness amenities appeal to residents who value them. However, multiple residents report recurring maintenance failures (broken AC in summer, broken hot water) despite repeated requests, alongside complaints of inadequate soundproofing and uncontrolled noise from neighbor gatherings on weekends that disturbs sleep. The property shows a stark divide: those who secure helpful leasing service and avoid maintenance issues rate it highly, but those facing heat-related discomfort or noise problems describe it as unsafe and unresponsive. Management appears responsive to leasing inquiries but struggles with or ignores maintenance follow-through.

Luxury

2704 CDMX Apartments

#356

59

2704 CDMX Apartments

3.2(224)✓ Google-verified

Staff warmth and attentiveness stand out across positive reviews, particularly leasing agent Jenni and manager Khamry, who reviewers say go above and beyond. Maintenance responds quickly when called. Pricing appeals to budget-conscious renters, and ongoing renovations signal improvement. However, serious issues emerge in complaint reviews: unready units at lease start, mouse droppings in units, disputed lease cancellations with protracted refund timelines, and incomplete air conditioning installations. The stark 49% five-star to 43% one/two-star split reflects this polarization. Property management appears inconsistent. While many recent residents praise the leasing experience and property improvements, earlier complaints highlight gaps between promises and delivery, particularly around unit readiness and pest control. Prospective tenants should verify move-in dates and unit condition in writing before signing.

Luxury

Whitney Uptown

#357

59

Whitney Uptown

3.0(202)✓ Google-verified

Leasing staff like Michael, Brayan, Tiffany, and Aurelio earn consistent praise for warm, thorough tours and helpful move-in support. The building grounds and common areas impress on first visits. Once residents move in, experience diverges sharply: multiple residents report severe maintenance failures (mold, AC outages lasting weeks, electrical issues, floods), elevators down to one working unit for months at a time, and management unresponsive to escalations. Several renters discovered their units did not match advertised layouts, were not move-in ready, or had undisclosed safety issues, with little recourse from the office. A handful of residents credit specific staff (Michael, JB, Brayan) with genuine care, but the pattern across recent reviews shows systemic problems: chronic elevator breakdowns, delayed maintenance, communication blackouts, and residents forced to involve police over lockouts and access issues. Move-out disputes over security deposits and lease claims have also surfaced. The gap between the welcoming tour experience and the actual living experience is the defining tension here.

Luxury

Redbird Trails Apartments

#358

59

Redbird Trails Apartments

3.6(132)✓ Google-verified

Half of residents praise Redbird Trails as a welcoming community with solid maintenance. The other half report significant friction during leasing and move-in: management delays applications, withholds information until the last minute, and some tenants describe the leasing office as dismissive or harassing.

Luxury

Casa Treviño Apartments

#359

59 low data

Casa Treviño Apartments

5.0(8)✓ Google-verified

All eight reviews are five-star, citing warm staff, a tidy property, and amenities like the community room. One visitor noted staff arranging on-site barber services for residents, reflecting attention to residents' practical needs.

Senior & 55+ LivingLuxuryAffordable Housing

Holiday Hills Apartments

#360

59 low data

Holiday Hills Apartments

3.7(49)✓ Google-verified

Staff and long-term residents praise Holiday Hills for friendliness, community events, and spacious layouts. However, repeated complaints over several years document persistent rat and roach infestations, mold in bathrooms, maintenance delays, and escalating noise from tenants. The property shows a stark divide: established residents with good experiences versus newer tenants reporting serious habitability concerns.

Garden Style (1-4 stories)Luxury

Westwood Apartments

#361

59

Westwood Apartments

3.3(206)✓ Google-verified

Westwood has undergone a marked turnaround under new management. Residents praise the current team's responsiveness to maintenance requests and friendliness, with long-standing issues like broken stoves finally getting fixed. Pest problems and non-functional laundry remain concerns that persist despite improvements.

Luxury

Woodridge Apartments

#362

59

Woodridge Apartments

3.4(179)✓ Google-verified

Strong rapport with front-line staff, especially Tina and Kash, keeps some residents loyal despite broader operational issues. Units show well initially, and the community accepts multiple housing vouchers, but long-term resident complaints centre on unresponsive maintenance, aggressive deposit handling, safety lapses, and pest problems that emerge after move-in.

Affordable HousingLuxury

The Villas of Remond

#363

59

The Villas of Remond

4.0(60)✓ Google-verified

Older residents often praise the peaceful grounds and professional care from manager Michael, especially during move-in. However, persistent complaints about unresponsive maintenance, locked office doors, and rude leasing staff create frustration. Families report month-long waits for repairs, withheld deposits, and dismissive treatment when raising issues. The complex works well when managed directly by Michael but falters when dealing with front-office staff and maintenance scheduling.

Senior & 55+ LivingAffordable HousingLuxury

The 1906 at Bishop Ridge

#364

59

The 1906 at Bishop Ridge

4.1(21)✓ Google-verifiedPublishes prices

Exceptional personal service from staff member Maya stands out across a year of overwhelmingly positive tours and moves, but two detailed accounts of discriminatory treatment during leasing conversations and a string of post-move disputes over lease terms and package access cast serious doubt on consistency and management responsiveness to complaints. The property itself occupies a walkable North Oak Cliff location near streetcar stations and the Bishop Arts District, and reviewers praise the speed of approval and competitive rates. Yet when issues arise, residents report being disbelieved about package problems and told their lease concessions won't be honored, with management notably silent on the discrimination allegations in particular.

LuxuryAffordable Housing

American Beauty Mill

#365

59

American Beauty Mill

3.6(109)✓ Google-verified

Half the reviews are five-star praise for the historic lofts and the property manager Venita's service, but the other half document serious habitability and safety failures. Tenants report repeated A/C breakdowns without resolution, roach infestations, mold in bathrooms and from water leaks, non-opening windows, three vehicle break-ins tied to malfunctioning perimeter gates, and months of unaddressed maintenance tickets. Several reviews note advertised quartz countertops and stainless steel appliances do not match units delivered, and advertised features like opening windows are missing entirely. Management changed in late 2024, and newer complaints suggest responsiveness has worsened.

Luxury

Highlands Creek Apartments

#366

59

Highlands Creek Apartments

3.4(88)✓ Google-verified

Betty and Eli earn consistent praise for their hands-on approach: residents report smooth applications, quick maintenance turnarounds from Daunte, and real listening when concerns arise. The property feels quiet and well-kept, and many residents stay for years. One significant complaint undercuts this: a resident reported a persistent raccoon problem over two months with no resolution. Maintenance responsiveness appears strong overall, but pest control enforcement remains unclear.

LuxuryGarden Style (1-4 stories)

The Pearl at Midtown

#367

59

The Pearl at Midtown

3.3(249)✓ Google-verifiedPublishes prices

Two distinct resident experiences divide this property sharply. Five-star reviewers highlight managers Shawn and Alize's responsiveness, smooth move-in (as quick as 4 days), and spacious layouts at low rent. One-star residents report chronic pest issues, broken security (unlocked entry doors, constant homeless intrusions), AC failures, repairs delayed months, parking chaos with no clear rules, and suspicions of fake reviews praising staff by name. The gap between best-case (attentive leasing) and worst-case (uninhabitable conditions) is stark and wide. Both positive and negative reviewers mention the same staff members; credibility questions arise when nearly identical template praise appears alongside detailed accounts of maintenance neglect and safety violations. Affordability draws residents in, but those who stay longer report deteriorating conditions and frustrated property management response.

Luxury

Reserve at White Rock Apartments

#368

59

Reserve at White Rock Apartments

3.5(134)✓ Google-verified

Residents split sharply: half praise the location, staff attentiveness, and pet-friendly setup, while half cite roaches, water damage, mold, and stale infrastructure at a premium price. Leasing staff like Brianna earn consistent five-star mentions for professionalism; maintenance response varies. Units lack modern updates despite rent increases, and mystery fees compound the frustration.

LuxuryGarden Style (1-4 stories)

Modera St. Paul

#369

59

Modera St. Paul

3.8(39)✓ Google-verifiedPublishes prices

Strong units and standout staff members anchor positive experiences, but recurring complaints about rising parking costs and inconsistent leasing office interactions undermine satisfaction. Those with responsive maintenance contacts and personable leasing agents like Lauren and Chris report genuine enjoyment; others describe condescending office behavior, unexpected policy reversals, and construction-quality shortfalls that frustrate residents despite high base rent and premium amenities. Downtown location and finishes appeal to those comfortable with premium pricing, but guests face hourly parking charges and community policies many find restrictive. New residents should expect variable service quality depending on which staff member they encounter.

Luxury

Mosaic Dallas

#370

59

Mosaic Dallas

3.4(475)✓ Google-verifiedPublishes prices

Residents split sharply: half praise the staff's warmth and special events like Wine Night, but half encounter serious safety and upkeep failures. Broken elevators repeatedly trap residents outside their units or block emergency responders; roaches, rats, and odors persist despite complaints. Billing surprises, unmet move-in promises, and slow deposit returns frustrate leavers; those still settling in often overlook early warning signs about maintenance and cleanliness. Staff like Mary, Noah, Shondrell, and Cheyenne earn consistent mentions for patience and care during tours and everyday interactions. Yet behind-the-scenes issues, from plumbing installed wrong to security personnel entering units without clear disclosure, suggest management systems lag far behind the building's luxury branding and high-rise ambition.

Luxury

Lavera At Lake Highlands

#371

59

Lavera At Lake Highlands

3.3(384)✓ Google-verified

Lavera At Lake Highlands delivers sharp contrasts: some residents praise maintenance speed and staff like Betty, Angel, and Michael for professionalism, while others report severe issues including roach infestations, unresponsive management that avoids refunds, constant staffing changes, and fees that surprise residents at move-in and move-out. Three years of residence can coincide with friendly events, but also with disputed deposits and eviction notices issued over a single late payment.

Luxury

The Ash at The Branch

#372

59

The Ash at The Branch

3.2(278)✓ Google-verifiedPublishes prices

The Ash draws divided opinions shaped by location and amenities versus serious operational failures. Residents working with individual staff like Jennifer M, Taner, or Dulce report excellent one-on-one service and enjoy the pool, fitness center, and proximity to White Rock Lake trails and Mockingbird Station. Management responsiveness crumbles once leasing is done: phone calls go unanswered, emails take days to reply, and packages disappear. The cost runs higher. Security breaches are severe and recurrent-garage doors stay broken, allowing vehicle break-ins and theft; at least one resident reported staff used their code to enter and steal from their unit during occupancy. Move-in conditions have ranged from roach infestations and broken appliances to occupied units with squatters and structural damage. The security deposit disputes stand out: residents report funds withheld for 11 months or longer without itemized statements and sent to collections without notice, contrary to Texas Property Code.

Luxury

Butler Brothers Building

#373

59

Butler Brothers Building

3.2(231)✓ Google-verifiedPublishes prices

Staff go out of their way to help: one tenant reports maintenance requests handled within 24 hours, and front-desk employees have checked in on residents through personal loss. The industrial aesthetic and brick walls appeal to those seeking vintage character near downtown. But the building has serious maintenance gaps. Recent visitors found roaches, homeless people harassing guests at the entrance, and a pool visibly dirtier than the hotel's. Persistent odors of marijuana and sewage, plus trash outside, undercut the loft appeal. Tenants tolerate these issues because Mark and Carmen build genuine relationships; short-term guests see only the problems.

Luxury

Larq Henderson Apartments Dallas

#374

59

Larq Henderson Apartments Dallas

3.6(124)✓ Google-verified

The property draws residents for its location near restaurants, downtown access, and modern interiors, but management consistency and security failures create persistent friction. Leasing staff (Foster, Raenell, Tee, Gary) earn frequent praise for going the extra mile; the core complaint-aggressive towing partnerships, package theft, broken gates, and thin walls-repeats so often across reviews that it reads as systemic rather than isolated.

Garden Style (1-4 stories)Luxury

Highpoint Senior Living

#375

59 low data

Highpoint Senior Living

4.1(50)✓ Google-verified

Two-thirds of reviews praise Highpoint as a calm, secure place with attentive staff like Maria and Adela. However, some tenants report ongoing noise issues, unresponsive management responses to security concerns, and communication gaps between office and residents.

Senior & 55+ LivingLuxury

Destination at the Cedars

#376

59

Destination at the Cedars

3.9(29)✓ Google-verified

Long-term residents consistently praise the spacious, downtown-facing units and Allison's responsive management. However, the property has shifted toward Airbnb rentals, and older reviews flagged poor maintenance, utility billing confusion, and inconsistent cleanliness at check-in.

Luxury

Inwood on the Park

#377

59

Inwood on the Park

3.1(198)✓ Google-verified

Leasing staff here earn consistent praise for speed and friendliness, particularly Janie, Elijah, and Marquita, who handle applications and tours with genuine care. Residents living here, however, face persistent issues: maintenance requests go unaddressed for weeks, pests appear in units, common areas deteriorate, and management rarely responds to complaints or disputes, leaving many feeling abandoned after move-in.

Luxury

Providence Mockingbird

#378

59

Providence Mockingbird

3.5(182)✓ Google-verifiedPublishes prices

Staff in the leasing office, especially TK and Tekelia, earn consistent praise for going the extra mile during applications and building genuine relationships with residents. However, tenants report serious maintenance neglect: repair requests closed without work done, AC failures lasting weeks during summer, and broken elevators, creating unsafe and uncomfortable living conditions. The property accepts housing vouchers and offers one-, two-, and three-bedroom units starting around $999 monthly for one-bedrooms with all bills paid. Pet policies are welcoming (non-refundable and deposit fees $250 each, $20 monthly rent per pet). Long-term residents express loyalty to the place; others cite deteriorating buildings and poor summer amenities as deal-breakers.

Affordable HousingLuxurySenior & 55+ Living

Live Oaks at the Branch

#379

59

Live Oaks at the Branch

3.5(176)✓ Google-verifiedPublishes prices

The leasing experience here is consistently praised, with staff like Amaryllis and Taner earning repeated five-star mentions for warmth and professionalism. Yet long-term residents tell a grimmer story: recurring AC outages in brutal heat, kitchen plumbing failures left unresolved for weeks, mold remediation that amounts to cosmetic fixes, and management that goes silent when escalation is needed. Common areas deteriorate with visible neglect, and promised "luxury" amenities stay broken for months. The gap between the tour and actual living conditions appears wide and growing. The location genuinely appeals-quiet oaks, walkability, convenience-and staff like Miguel handle maintenance requests with genuine care. But repeated structural failures (water damage, electrical fires, unresolved leaks) and management's documented avoidance of professional contractors suggest systemic cost-cutting that puts resident safety and comfort at risk. Multiple tenants report health concerns tied to mold, and accountability for failures appears absent.

Luxury

The Village Chase

#380

59 low data

The Village Chase

3.6(67)✓ Google-verifiedPublishes prices

The Village Chase draws strong loyalty from long-term residents praising staff warmth and responsive maintenance, but newer tenants report serious maintenance backlogs, pest problems, and management that dismisses complaints. Word spreads in both directions: some call it home; others warn friends away.

Luxury

3311 at Vernon

#381

58

3311 at Vernon

3.5(118)✓ Google-verified

Staff like Francis and Roberto earn consistent praise for responsiveness and care. Many residents report quick maintenance turnarounds and smooth leasing experiences. The unit quality varies sharply: recently renovated apartments feel fresh and well-maintained, but older units show their age, and several reviewers report rats, roaches, and water leaks. Office availability is spotty, parking is tight with only five visitor spots and premium carport fees ($25/month), and noise from neighbors is a recurring frustration. The property sits in an affordable pocket near schools and highway access, which appeals to those prioritizing location and move-in speed over modern amenities. Long-term residents who landed updated units largely stay satisfied, but prospective tenants face real risk if their unit is not refreshed before move-in. Pest issues and plumbing failures appear more common in units that have not been recently upgraded. Walking every apartment before signing is essential here.

Luxury

The Dylan

#382

58

The Dylan

3.7(99)✓ Google-verified

The Dylan attracts loyal residents who praise the maintenance team's speed and the friendliness of staff like Jennifer and Ashley, with many staying multiple years. But a growing gap emerges once problems arise: cooling breakdowns drag for weeks without urgency, security deposits vanish without reconciliation after move-out, and phone lines go unanswered. One resident reported serious discrimination and harassment by management with no meaningful company response. The property itself feels well-maintained and amenities are solid, yet systemic gaps in follow-through-from HVAC repairs to tenant complaints to basic communication-undermine the initial good impressions. Families with young children, elderly residents, or those who value reliable complaint resolution should look elsewhere.

Affordable HousingLuxury

Oakwood Apartments

#383

58

Oakwood Apartments

3.7(58)✓ Google-verified

Long-term residents praise Oakwood for hands-on management and swift maintenance, naming office staff Gina and Luz as standouts. However, recent complaints surface AC failures, laundry room odors, and poor communication during disputes, alongside towing and utility confusion.

Affordable HousingLuxury

Broadstone Paragon

#384

58

Broadstone Paragon

3.3(148)✓ Google-verified

Broadstone Paragon splits sharply between those who value its social programming and staff warmth and those frustrated by systemic failures. Long-term residents and recent arrivals praise Nyana and the leasing team for personal attention, and maintenance responds quickly to requests. Yet security lapses dominate recent criticism: mass garage break-ins, wrongful tows with no accountability, and no cameras despite years of complaints. The pool has sat closed since May 2025, elevators fail for weeks at a time, and units suffer water outages, mold, and sinking floors. Management remains friendly in the office but unresponsive by phone, and the forced WiFi bundle (around $100 monthly) drops during work calls. The property attracts residents drawn to Uptown proximity and the community vibe, but retention suffers among those who stay past six months and encounter the mounting failures. Newer arrivals often leave positive reviews; those who have weathered multiple billing errors, maintenance delays, and security incidents express deep regret. The leasing staff and maintenance earn consistent praise; the systems above them do not.

LuxuryAffordable HousingGarden Style (1-4 stories)

Icon at Ross Apartments

#385

58

Icon at Ross Apartments

3.4(146)✓ Google-verified

Strong first impressions give way to inconsistent follow-through. Leasing staff Desiree and Eduardo stand out for patience and professionalism, and move-in units arrive clean with secure access. Within weeks or months, however, residents encounter elevator outages lasting days, chronic pest issues, hallway dirt and trash, and HVAC units that cycle in and out of repair. Some report missing packages and vehicle break-ins in the garage; one found tenant documents carelessly stored in a unit. The property is about 10 years old and shows its age. Management promises fixes via email, and maintenance requests get marked urgent, but follow-through is spotty. A few residents report courteous, quick repairs; most describe weeks of waiting or temporary Band-Aids. Rent undercuts nearby newer complexes, but reviewers debate whether the savings justify the hassle. The online gate app and call box frequently fail. Families and couples who value a quiet, walkable East Dallas location may tolerate the trade-off; those seeking well-maintained facilities should look elsewhere.

Garden Style (1-4 stories)LuxuryAffordable Housing

Junius Apartments

#386

58 low data

Junius Apartments

4.6(9)✓ Google-verifiedPublishes prices

Residents consistently praise the responsive management, quick maintenance response, and proximity to downtown Dallas, Uptown, and Deep Ellum. Most stayed multiple years. A small community feel appeals to those who prioritize walkability and location over unit size, though one older complaint raises concern about contract clarity and refund handling.

Luxury

Factory Design District

#387

58

Factory Design District

3.2(222)✓ Google-verified

The Design District location and industrial design attract residents, but maintenance neglect and management responsiveness divide opinion sharply. Elevators remain down for months, pet waste fills common areas, and the leasing office stops engaging once tenants sign. While some praise individual staff like Diamond Washington and maintenance worker Craig, a pattern of ignored requests, dirty stairwells, and unresolved issues drives most longer-term residents away. Staff friendliness during leasing contrasts starkly with dismissal afterward. Move-in units arrive unclean with broken appliances; exterior grounds lack upkeep. Reviewers note the property owner (Clear Capital LLC, managed by Willow Bridge) prioritizes cost-cutting over maintenance. Despite a premium location and modern fixtures, the service and cleanliness failures make residents feel they overpay for what they receive.

LuxuryAffordable Housing

The Anderson

#388

58

The Anderson

2.9(209)✓ Google-verified

A luxury high-rise with sharply divided experience. Several residents praise staff like Yesenia, Mrs. Ericka, and maintenance worker José for patience and responsiveness during move-in. Yet a majority report serious gaps: no air conditioning or water for days, maintenance calls unanswered, leasing office chaos (wrong hours, expired links, rude security), and one tenant locked out mid-lease after miscommunication about contract terms. Newly renovated units draw compliments, but operational failures and management conflicts overshadow them. The problem is systemic rather than individual. When things work-staff are genuinely kind and efficient. When they fail, residents face infrastructure neglect, unclear policies, and a defensive response from management. For someone moving in during a stable period with responsive staff assigned, the community feels quiet and welcoming. For others, it feels like a "garbage dump" with no recourse.

Luxury

The Galbraith

#389

58

The Galbraith

3.3(144)✓ Google-verified

Reviewers consistently praise the management team, particularly Eryn and Audrey, for responsive leasing support and maintenance. Repairs happen fast. The building itself is clean, modern, and well-located with good amenities and security presence. However, staff professionalism is deeply inconsistent. Some front desk workers face complaints about rudeness, while a security guard has been repeatedly flagged for harassing residents, guests, and delivery drivers. Pest issues and poor resident conduct add friction to an otherwise solid living experience.

LuxuryAffordable Housing

The Margaret at Riverfront

#390

58

The Margaret at Riverfront

3.6(115)✓ Google-verified

Strong first impressions from leasing staff clash sharply with resident frustrations. Reviewers praise the building's design, amenities, and location near downtown, but repeated complaints about towing, pest issues, inconsistent management responses, and noise problems suggest these positives fade quickly after move-in. Guest parking is severely limited, and staff accountability varies widely depending on who handles your issue.

Luxury

Estrella at Kiest

#391

58

Estrella at Kiest

3.1(180)✓ Google-verified

Strong individual staff, particularly Daisy and Melissa in management, draw consistent praise for responsiveness and care. The property itself is quiet and clean for satisfied tenants. However, a troubling pattern emerges: the office is frequently closed during posted business hours, pest control rarely shows up, maintenance backlog is severe, and multiple residents report roach infestations. Several tenants also describe surprise monthly charges, unreturned deposits, heating and cooling failures, and a neighborhood marked by crime. Two positive recent edits suggest some resolution, but the gap between intention and follow-through is stark.

Garden Style (1-4 stories)Luxury

Village Square Dallas

#392

58

Village Square Dallas

3.5(102)✓ Google-verified

Half of residents rave about the welcoming office team, Susan, Tyiana, and Yesenia, and report quick maintenance visits. The other half describe months-long waits for critical repairs: AC failures in summer heat, mold-filled dishwashers, flooding leaks, and a wall outlet fire. Deposits are held past the 30-day window, and corporate does not follow up on escalations. The split suggests service quality depends heavily on which maintenance crew responds or whether you encounter the office staff during cooperative times. Families weighing move-in should ask for repair timelines in writing before signing. The quiet, clean feel and pool amenities appeal to satisfied residents, but the pattern of ignored emergency maintenance is serious enough that tenants paying $1,450+ monthly deserve more reliable follow-through.

Luxury

Everwood Apartments

#393

58

Everwood Apartments

3.5(98)

Half the reviews praise Everwood as a safe, well-kept community with responsive management, particularly highlighting Blanca and Roberto's customer service. The other half describe serious infrastructure failures: raw sewage backups near stairs, drainage flooding, missed maintenance requests, and security concerns including car theft. Quality swings between genuinely positive resident experiences and serious property issues.

Luxury

The Ayva at Oaklawn

#394

58

The Ayva at Oaklawn

3.7(63)✓ Google-verified

Five-star reviewers praise staff warmth and the safe, convenient location near work. One-star residents report serious problems: black mold exposure, maintenance delays exceeding three months, roach infestations despite pest control, unannounced hot water shutoffs, and billing disputes after move-out.

Luxury

Fairway Village Apartments

#395

58 low data

Fairway Village Apartments

3.2(59)✓ Google-verified

Fairway Village gets strong marks for staff courtesy and upkeep from satisfied residents, though a polarized rating spread (46% five-star, 42% one/two-star) signals inconsistent experiences. Staff greet visitors with genuine warmth, grounds stay well-maintained, and management responds to tenant needs; some reviewers note safety and a calm atmosphere.

Affordable HousingLuxury

Costa Bella Apartments

#396

58

Costa Bella Apartments

3.0(181)✓ Google-verifiedPublishes prices

Residents with manager Bernadette on staff report fast maintenance response and attentive management, though some tenants wait weeks for office replies on basic questions. Praise for the location and space contrasts sharply with complaints about raccoon infestations, non-working air conditioning, and persistent bathroom repairs across the complex. Leasing staff have been slow with background checks and denials, and disputes over deposits and move-in fees have soured several applications. Success here seems to depend heavily on catching Bernadette's direct attention rather than relying on the wider office.

Luxury

Futura Lofts

#397

58 low data

Futura Lofts

3.7(35)✓ Google-verifiedPublishes prices

Half the reviews praise the loft design, staff, and Deep Ellum location. The other half report chronic construction noise, unresponsive management to safety complaints, and energy bills running $300-500 monthly. Corner units and single-pane windows drive costs up sharply.

Luxury

Magnolia on Gaston Apartments

#398

58 low data

Magnolia on Gaston Apartments

4.5(8)✓ Google-verified

Residents consistently praise the complex for cleanliness, responsive staff, and smart unit features. The location near Lakewood and Henderson offers strong walkability and neighborhood access. Management and maintenance respond quickly to requests; staff like Amanda and Brittany receive repeated mention for flexibility and care. A five-year-old complaint about carpet charges stands apart from recent patterns.

Luxury

Park West Apartments

#399

58

Park West Apartments

3.6(198)✓ Google-verifiedPublishes prices

Since new management (Berkshire) took over in mid-2026, Park West divides sharply. Maintenance staff like Cliff respond quickly to unit repairs, and the leasing team impresses on tours. However, residents face persistent problems: hallways smell of urine, carpets are stained, packages disappear regularly, and fire alarms sound multiple times nightly with no explanation from staff. Elevators and gates malfunction for weeks; one resident carried a whistle for safety in stairwells due to homeless encampments. Leasing agents lack knowledge about available units and responsiveness during application staggers for weeks. The building charges residents luxury-tier rent while delivering infrastructure failures and poor upkeep of common areas. Management remains largely absent and hard to reach. Residents report being stonewalled on maintenance requests after three weeks and told corporate decides repairs. One tenant with an ESA faced illegal pet rent charges after the transition, received late fees, and got no resolution despite multiple visits downstairs. The contrast is stark: new pool furniture and exterior paint mask ongoing decay inside. Most one-star reviews emerged after Berkshire's arrival; earlier residents describe a managed, secure property under the previous company.

LuxuryAffordable Housing

thirty377

#400

58

thirty377

3.3(169)✓ Google-verifiedPublishes prices

The location and layout draw steady praise, particularly Clyde's management attentiveness, yet a split emerges between reviewers who felt heard and those reporting chronic frustrations. Many who stayed longer than a year describe gates that fail, cars broken into, maintenance work left incomplete, and an office that rarely answers. A pattern of deposit deductions (carpet, odor, utility charges) appears across move-out accounts, with some residents unable to reach staff after departure. One resident noted anticipated rent increases of $150+ at renewal, framed as management preference for subsidized tenants. The most glowing reviews center on Clyde personally; critical reviews depict an absent leasing office and unresolved breaches of security promises. Newer residents and short-stay observers praise the Katy Trail access and spacious units; long-term tenants and departing residents report abandoned work orders, pest issues, and disputed invoices that took months to dispute. Internet was a secondary gripe (mandatory $70/month for contracted GiGstreem, often underperforming). For those tolerant of communication delays and deposit scrutiny at move-out, the rental rate and neighborhood offset inconvenience; for others, management gaps and security lapses proved dealbreakers.

Garden Style (1-4 stories)LuxuryAffordable Housing

Last updated 2026-09-16