Page 2 of 3: businesses ranked 101-200 of 278. Ranked by score and relevance, start from the top or open the full map view.
Short-term guests consistently praise the views, location, and amenities, though multiple long-term residents report pest infestations, unresponsive management, and cleanliness problems that contradict the building's polished appearance. The gap between photos and actual unit condition, combined with undisclosed fees, is a major frustration for renters expecting luxury standards.
Recent visitors and residents consistently praise the property's cleanliness, spacious layouts, and approachable management. Staff member Natisha receives repeated mentions for checking in on tenants and going out of her way to help. The community feels quiet and welcoming to families. Repeat residents cite visible improvements over the past year as a reason to stay. Rental prices start at $1,349 for two-bedroom units and $1,595 for three-bedroom apartments. The complex offers a pool, gym, basketball court, and regular activities for children.
Residences at Eastland draws praise for location and cleanliness, but divided on management consistency. Some residents report friendly staff handling accommodations well; others cite office non-responsiveness and complaints about selective parking enforcement favoring management over residents.
Long-term residents return year after year for the same reason: Jackie Sevilla's management team, backed by maintenance staff David and Emad, treats people like family. Work orders happen fast, rent includes utilities, and the grounds stay clean and peaceful. Loyalty runs deep (residents cite 10, 11, 17, and 20-year stays), yet one recent review hints that despite the strong management, the physical plant itself hasn't evolved much. For those seeking affordable, all-bills-paid stability in a quiet, well-managed pocket of Fort Worth, the trade-off is clear.
Moving into The Phoenix feels supported from day one. Residents consistently name staff by name-Kimberlee, Allison, Kimberly, Trey, Aaron, Erin-for genuine attention that makes new arrivals feel at home. Maintenance completes requests within 24 hours during weekdays; grounds stay spotless. The one-block layout feels tight-knit, and downtown views and proximity to restaurants, transit, and freeways draw long-term residents who stay on renewal. Guest parking is tight and towing is a real risk; a few homeless individuals hang around the neighborhood (not a safety issue, but worth knowing). Despite these edges, the staff's authenticity and the property's cleanliness and location outweigh the friction.
Long-term residents consistently praise the location, affordability, and responsiveness of manager Emma. Recent reviews suggest serious disruption after a management transition, with multiple tenants unable to reach the office and reporting neglect of maintenance and cleanliness. Units include hardwood floors, all utilities, and downtown views. The community draws residents prioritizing proximity to Bishop Arts and downtown over amenities like gyms or pools. Value is high for those seeking an older building with walkable location and low rent.
Residents consistently praise the cleanliness, staff warmth (especially Rosie and Laura), and responsive maintenance from Hank. The 55+ community attracts long-term residents who feel welcomed from application through move-in. A vocal minority flag security gaps at the main door and gate, occasional unprofessional interactions with management, and frustration with unresponsive corporate handling of complaints. One applicant delayed signing elsewhere while waiting for units that weren't ready during opening phases.
Oakwood Place moves people in quickly and staff, especially leasing specialist Wynell, earn consistent praise for understanding applicants with financial setbacks. Maintenance responds fast, even on weekends. Yet a significant faction of reviews documents serious issues: rats and roaches in units, dirty conditions on arrival, chronic neighbor noise, and fleas. These problems appear concentrated but severe enough that prospective tenants should inspect units carefully before signing.
Many residents and prospects speak warmly of the maintenance team and leasing staff, particularly naming individuals like Mattie, Taylor, Jose, and Brandon for responsiveness and care. The property's pool, courtyards, and location appeal to newcomers. However, long-term residents report chronic frustration with three management companies in two years, aging infrastructure (windows that won't open, rusted appliances, roof leaks in the garage), exterior lighting left broken for months, and pest control failures despite monthly fees. Management switched to chatbot responses, further straining tenant communication.
Azora Ranch attracts people who value new finishes and attentive staff, but tenants face significant downsides: broken gates, car break-ins, persistent WiFi outages, pest issues, and crowded parking. The 4.4-star rating masks a split: 79% five-star reviews from new tours and optimistic early residents contrast sharply with one-star reviews from people who stayed a year or longer and encountered security gaps, forced internet bundles, and maintenance neglect.
Magnolia Trace draws praise for clean grounds, a resort pool, and a few standout staff members, but struggles with office responsiveness and billing clarity. The property appeals to quiet-seeking seniors, though some tenants report unresolved maintenance issues and frustration with management consistency.
Strong individual units and exceptional front-office staff draw residents in, but shared spaces have deteriorated. Residents praise the kitchens, location, and the dedication of team members like Paulina and maintenance staff. However, pervasive security breakdowns, persistent odors from uncollected trash and pet waste, and management's slow response to documented hazards have pushed multiple tenants to break their leases early. The disconnect between unit quality and property-wide maintenance is stark.
Staff warmth stands out: new management and front-office team (Elsy, Shantel, Victoria, Courtney) earn repeated praise for genuine care and responsiveness. Maintenance workers like Antoine and Lee address problems thoughtfully, even outside hours. But the property struggles with cleanliness and safety. Hallways reek of dog urine and feces; bird droppings coat walls; security cameras have been offline; package thefts and car break-ins continue despite a new locker system. Residents report management ignores repeated complaints. For renters prioritizing affordability near downtown and staff kindness, this works. For those who need a consistently clean, secure building, the gap between promised improvements and reality proves costly and frustrating.
Leasing staff including David, Emily, and Jamari earn consistent praise for friendliness and responsiveness, and recent residents report smooth moves and clean, upgraded units. However, the complex is split: long delays closing the pool and renovating common areas without clear timelines, slow maintenance response on individual units, and hallway cleanliness concerns clash with testimonies of fast maintenance and well-kept grounds, suggesting uneven execution or a recent shift in management approach. Under CAF Management (taken over in 2024), amenity projects like the pool renovation extended from a promised six to eight weeks in May to September closure-a full summer lost. Multiple residents report broken work order tracking, delayed replacements of blinds and broken appliances, and lack of communication about project timelines. Several newer residents describe the community as beautiful and well-maintained, while longer-term residents document deterioration since the management change.
Staff like Latroya and Talia earn consistent praise for going beyond to shepherd residents through applications and resolve disputes, making the process feel personal and supported. Yet the complex faces recurring problems: unclear lease language around utilities, deferred maintenance (rodents, water damage), winter road treatment lapses that trap residents, and a handful of staff interactions marked by rudeness or unresponsiveness when deposits and refunds are at stake.
Hall Street Flats residents consistently praise the leasing and maintenance staff, especially Brian, Brittany, Dominic, and Niko, who handle requests quickly and go out of their way to help. The location in Old East Dallas offers uptown convenience without uptown prices, and the 24-hour fitness center, dog park, and resort pool add appeal. That said, some renters report billing errors that linger even after being flagged, and a few mention slow responses to garage maintenance and security breaches. One long-term resident cited an extended dispute over a $50 credit that went unresolved when the property manager stopped replying. Overall, strong staff relationships offset most concerns, but billing processes and garage upkeep could use tightening.
Reviewers report staff who listen and act quickly, with recent remodels that left units small but modern and clean. One tenant noted uncertainty about whether the new ownership still serves people with severe mental health challenges, but most praise reflects satisfaction with current management and maintenance responsiveness.
Savoy draws strong praise for staff warmth and occasional quick turnarounds, particularly leasing agent Kyndra, and residents value the affordability and family-pet friendliness. Serious friction emerges around security lapses, recurrent pest and utility failures (Wi-Fi, AC), sluggish resolution when repairs matter, and unit readiness, with two residents citing documented concerns and early lease termination.
Towne Square delivers solid value in a safe, quiet building where management responds quickly to tenant needs. Units are aging but well-maintained, soundproofing is strong, and neighbors tend to be friendly. Watch for potential delays in deposit refunds and occasional maintenance gaps with shared laundry.
Five-star reviews highlight staff like Patricia, Ana, and Jessica for patience during out-of-state relocations and responsiveness to move-in questions. However, residents report a stark divide: those with engaged maintenance (Pedro named as thorough) contrast sharply with numerous complaints of work orders marked complete without visits, persistent roaches and mold across units, and doors installed crooked that barely close. Management responsiveness splits along lines reviewers describe as inequitable. Some praise quick office replies to maintenance requests; others say the same office staff refuses entry, walks away mid-conversation, or leaves problems unfixed for months despite repeated reports. Pest control, heating, plumbing holes, and water leaks are cited as chronic unresolved issues. One reviewer stayed 13 months fighting for basic service; another paid for fumigation that was never performed.
Strong praise centers on friendly staff (particularly Marissa, Courtney, and Shelly) and reliable maintenance when leadership is stable, though a persistent turnover problem undermines consistency. Recent complaints highlight unresponsive management, persistent noise from residents, security concerns around gate access, and repeated maintenance delays despite initial promises, creating frustration among longer-term residents.
Some residents praise Ms. Nicole's attentiveness and the maintenance team's speed, with work orders completed within 24 hours. Others report the opposite: an inaccessible office, dismissive responses to serious problems like ceiling leaks and flooding, and shifting between managers over the years. The property itself is described as clean and quiet when it works, but complaints about structural issues, pest control gaps, and unequal treatment point to systemic inconsistency. Townhouses offer modern finishes (tile, stainless steel, stone fireplaces) and in-unit laundry, but reviews split sharply on whether management fixes problems promptly or ignores them for months. The salt-water pool charges apply even when residents say it's rarely open. Whether you feel at home depends largely on timing and which manager you encounter.
Strong leasing team interactions contrast sharply with ongoing property maintenance and management failures. Gabby and Emily repeatedly praised for attentiveness and helpful onboarding, yet residents report pools closed for six weeks or more in summer heat, broken security gates, deteriorating grounds, and slow responses to serious safety concerns like vehicle break-ins. New residents often feel impressed by the move-in experience; longer-term residents describe a worsening pattern of neglect across amenities and infrastructure.
Residents and tour-takers consistently praise Burnett Lofts' leasing team for genuine warmth and professionalism. Staff like Alexis, Steven Liggins, and Maya guide applicants through paperwork and move-in rapidly, often in days. The newer property feels clean and quiet, with on-site fitness and active maintenance response. Pet fees and monthly fees are transparent and clearly stated on their website. Oak Cliff location sits near Bishop Arts District and Lake Cliff Park. One recurring frustration centers on the automated phone system and occasional postal delays to the mailroom, but these are minor against consistent praise for staff care.
Jewel and other office staff earn consistent praise for warmth and responsiveness during leasing and basic service requests. However, the complex struggles with basic upkeep: residents report overgrown grass, pest infestations, non-working air conditioning, and condition mismatches between advertised and move-in units. Maintenance appears underfunded or understaffed, and hidden charges (internet, pest control, credit repair) stack on top of advertised rent. Newer residents often rate higher than those with longer tenure, suggesting problems accumulate over occupancy. For budget-conscious renters willing to pursue maintenance requests actively, the low entry price and responsive office staff can work. Those expecting advertised amenities or hands-off living should look elsewhere.
Leasing and move-in stand out as strong points, with named staff (Maria, Kenya, Keke) earning consistent praise for patience and speed through the approval process. One recent resident reported their AC problem resolved within 30 minutes; others noted workorders completed promptly and 24/7 security in place. Units themselves draw compliments as clean and remodeled. However, pest problems persist across reviews, with roaches and mold reported even upon move-in. Noise insulation between floors and units is thin, with complaints about upper-level families and enforcement of quiet hours. A critical safety issue surfaced: an AC unit nearly caused fire, and maintenance left a bathroom ceiling hole unrepaired during a roach infestation. Pet policy appears unenforced, with multiple reports of unleashed pit bulls around the grounds.
Leasing staff earn consistent praise for warmth and helpfulness, particularly Jessica and Alexia, who walk applicants through affordable options and move-in quickly. Property grounds appeal visually, with clean apartments, pools, and balconies. However, residents report serious friction over reserved parking rules (one disabled resident blocked from accessible routes; another had a car towed after four months in the same spot), unexplained rent amount changes, and pest complaints that went unresponded to.
Since new management arrived in March 2026, residents report swift repairs, attentive staff, and visible improvements to the complex. Meshun Davis, the property manager, is frequently praised for patience, responsiveness, and genuine care. However, the business carries a troubled past. Long-term residents and former tenants report ongoing pest problems, poor communication from the leasing office, security deposit disputes that drag on for months, and grounds neglect under the prior regime. The sharp divide between recent five-star reviews and year-old one/two-star complaints suggests a fundamental management change, though some infrastructure issues may persist. The pool reopened after years of closure, parking lights now function, and the building is undergoing comprehensive remodeling. Tours and leasing inquiries have become smoother. Still, prospective tenants should verify that pest concerns have truly been resolved before signing, and confirm the deposit return process in writing.
Many residents praise the welcoming office staff and peaceful setting, though maintenance delays and noise from visiting family members frustrate some tenants. Security concerns and inconsistent enforcement of the 62-and-over policy appear in older reviews.
Since new management took over recently, Sylvan Thirty has earned strong praise for staff professionalism and responsiveness. Residents and visitors highlight Kimberly, Benito, and Jocelin by name, noting quick issue resolution and welcoming service. The location near downtown and amenities like the pool and fitness center are genuine draws. The complex has suffered years of elevator outages, maintenance delays, and cleanliness issues under previous operators, with multiple recent reviews citing trash room conditions, security door failures, and poor communication as ongoing concerns. Current residents credit the new team with visible improvements, yet the legacy problems remain a barrier for prospects weighing whether infrastructure repairs match the posted prices.
Staff and maintenance shine, with same-day repairs and approachable management genuinely handling tenant calls. The rooftop, walkable neighborhood, and rent price draw young professionals. However, parking is chronically packed, mold remediation was charged to tenants, and security deposits have languished for months without communication. The building lacks a gym, pool, or guest parking despite the price point for the area.
Most residents report a quiet, well-kept community where maintenance acts fast and office staff like Erin and Portia are genuinely helpful. One past complaint about unreachable phone lines may reflect earlier management, not current practice.
Reviewers consistently praise the management team, particularly Eryn and Audrey, for responsive leasing support and maintenance. Repairs happen fast. The building itself is clean, modern, and well-located with good amenities and security presence. However, staff professionalism is deeply inconsistent. Some front desk workers face complaints about rudeness, while a security guard has been repeatedly flagged for harassing residents, guests, and delivery drivers. Pest issues and poor resident conduct add friction to an otherwise solid living experience.
Residents consistently praise leasing staff (particularly Shelley and Alan), maintenance response times averaging same-day or next-day fixes, and smart home conveniences like app-controlled locks and keypad entry. The community draws families and pet owners for its dog park areas, pool, and location near Trinity Park and restaurants, though one resident complained that AC was not adequately cooled during hot weather.
Most residents praise the leasing team (especially Quay and Karen) for smooth processing and the prime Uptown location steps from the Katy Trail. The office and maintenance staff earn repeated kudos, with many residents staying multiple years. One detailed complaint describes ongoing repair failures and blame-shifting, though this represents a minority of the feedback received.
Most residents praise the clean, spacious units, friendly management team (Kisha and Latwana named often), and amenities like the movie theater. Parking and elevator maintenance are recurring friction points; one resident reported the main elevator down over two months with unclear repair timeline.
Most residents describe attentive staff, functional repairs, and a location minutes from UT Southwestern and Downtown. Tori and Ayanna are named repeatedly for swift leasing support and problem-solving. The gym and common areas draw consistent praise. A vocal minority report filthy move-in conditions, non-functional windows, and systematic communication breakdowns, with ignored calls and portal messages over weeks. Maintenance backlogs and office unreliability appear tied to volume or staffing gaps rather than incompetence.
Residents are split sharply: long-stayers praise the spacious units, friendly office staff like Abby and Katie, and quick maintenance, but a significant minority report the apartments have thin walls that carry neighbor noise constantly. Management's response to noise complaints frustrates residents, often suggesting they move to higher floors rather than enforcing lease quiet hours. Some tenants felt charged unfairly at move-out, with one disputing carpet charges backed only by vendor recommendations rather than documented damage. The property itself is clean and the location safe, and staff handle most administrative matters responsibly. Pet-friendly status with in-unit laundry appeals to many. However, those sensitive to noise or expecting quiet evening hours should look elsewhere, as management treats some noise as inevitable in apartment living rather than a lease violation.
Long-term residents and newer tenants split sharply on their experience. Maintenance is reliable, office staff are friendly and bilingual, and management accommodates payment issues. However, significant complaints about pest infestations, slow AC repairs during heat waves, limited parking leading to towing, and tenant-funded fumigation costs have left some residents deeply frustrated.
Long-term residents consistently praise the management team and maintenance crew for quick, attentive service. Units are spacious with excellent AC; the tight-knit community hosts regular events and feels secure. Interior walls carry some noise from neighbors, though exterior walls block traffic well.
Since new management (Berkshire) took over in mid-2026, Park West divides sharply. Maintenance staff like Cliff respond quickly to unit repairs, and the leasing team impresses on tours. However, residents face persistent problems: hallways smell of urine, carpets are stained, packages disappear regularly, and fire alarms sound multiple times nightly with no explanation from staff. Elevators and gates malfunction for weeks; one resident carried a whistle for safety in stairwells due to homeless encampments. Leasing agents lack knowledge about available units and responsiveness during application staggers for weeks. The building charges residents luxury-tier rent while delivering infrastructure failures and poor upkeep of common areas. Management remains largely absent and hard to reach. Residents report being stonewalled on maintenance requests after three weeks and told corporate decides repairs. One tenant with an ESA faced illegal pet rent charges after the transition, received late fees, and got no resolution despite multiple visits downstairs. The contrast is stark: new pool furniture and exterior paint mask ongoing decay inside. Most one-star reviews emerged after Berkshire's arrival; earlier residents describe a managed, secure property under the previous company.
Residents and applicants report strong experiences with core staff like Candy and Katrina, who moved tenants in quickly and went out of their way to help. However, maintenance calls often go unanswered, emergency repairs have stalled for weeks, and recent turnover has left some residents frustrated with uneven office treatment and communication.
Residents, many staying 8-20+ years, consistently praise the staff by name (Maribel, Sharde, Patricia, Lashiondra, Chuy, Angelica) as knowledgeable and responsive. Grounds and units are well-kept, with good parking and regular activities. However, a recurring and serious complaint spans two years: the cockroach problem is said to be worsening, and residents report the current exterminator is ineffective.
Gloria Martinez, the property manager, earns consistent praise for going out of her way during leasing and move-in. Maintenance responds quickly to requests, and the Old East Dallas location puts grocery stores and Deep Ellum bars within walking distance. However, multiple recent reviews flag overflowing dumpsters, roach problems, and pest damage inside units that management has not addressed urgently. Utility charges for water and trash draw complaints as well.
Staff warmth masks deeper operational strain. Leasing teams (Frida, Delia, River, Chase) and some maintenance members (Angel, Juan, Jose, Dru) earn consistent praise for going the extra mile. Yet the property is flagged repeatedly for failed AC units (some 20+ years old, posting 91° indoors on 100° days), water damage requiring roof repairs mid-lease, green pools left unserviced, and broken gates standing open for months. Residents report placing 50+ maintenance calls, weeks of no response, and being told budget constraints prevent fixes. The property management firm Greystar is named as misaligned with resident needs. Meanwhile, billing disputes have prompted residents to hire outside contractors or pay overlapping rent to escape early. High rents ($4,000–$5,000+ monthly) collide sharply with deteriorating infrastructure.
Five-star reviews praise Doug and Sandra for responsive maintenance and leasing support, citing move-in ease and dog park value. However, persistent complaints dominate: residents report chronic cigarette and weed smoke, multiple water floods with mold (blamed on poor fixes and Greystar ownership), weak sound insulation causing sleep loss, and weeks-long outages of heat and water. One tenant claimed a $2,000 false billing after moving out. The complex shows a stark divide between those praising specific staff and those fleeing serious habitability issues. Structural problems run deep: drainage failures repeat each winter, AC units fail before replacement, and management reportedly dismisses health complaints. Reviews since the 2021 Greystar transition cite communication blackouts and aggressive rent hikes. Dog owners enjoy the park and treat stations, but maintenance quality and building envelope integrity appear inconsistent. Renovations are ongoing, pricing is rising, and tenants warn prospective residents to research thoroughly before committing.
New management has earned strong reviews for responsiveness and amenities, with residents praising Brendon and the leasing team. However, move-out charges, communication lapses, and unresolved issues like broken gym equipment, pest problems, and noise complaints undercut satisfaction.
New management has turned things around for many residents, with Elena, Dana, and maintenance staff earning repeated praise for responsiveness and going beyond expectations. However, some tenants report ongoing construction delays, overflowing garbage areas, and frustration with office tone despite improvements in repairs and amenities.
Terraces has earned loyal residents over years with staff who know people by name. Huseni's genuine warmth and JJ's quick maintenance fixes create a welcoming feel, and most reviewers praise the quiet, clean grounds and professional management response. One significant complaint: recent roach problems and inconsistent enforcement of the no-smoking policy have frustrated residents seeking a pest-free, smoke-free home. Their website lists resort-style amenities (pool, spa, fitness center) and flexible parking options from carports to detached garages. Pet fees run $350 deposit plus $15 monthly rent per animal. The leasing team makes a strong impression during tours, though serious pest control concerns and policy clarity issues deserve attention before signing a lease.
Cypress has stark contrasts: some staff shine during initial interactions and maintenance efforts are visible, but residents consistently report deteriorating conditions. Noise bleeds through walls, vehicle theft runs rampant, pest infestations persist despite complaints, and management grows dismissive once you move in. The complex feels unsafe, with frequent police presence and gunshots audible inside units. Accountability is rare, fees appear without documentation, and most concerns go unaddressed for months.
Linda and select maintenance staff (Ryan, Noel) earn strong praise for responsiveness and genuine care; some residents moved in on shortened timelines after management intervention. However, deep structural problems persist: water damage and mold from failing fire suppression systems, widespread pest infiltration, broken gates and elevators, and clogged trash areas reflect years of underinvestment and multiple ownership changes. Multiple reviews describe noisy neighbors, missing window screens, and icy deposit-to-collections practices. Staff professionalism splits sharply: highly praised in some interactions, described as rude or dismissive in others. The property, originally built around 1998, became 51% RAD-owned in 2019 with promises of capital improvements that have not materialized. Residents report management prioritizing occupancy over long-term upkeep. One long-term resident noted recent improvements under the current maintenance team (over 12 months in place), but structural issues (2021 freeze damage, ceiling leaks affecting multiple units, inadequate drainage) continue unresolved.
Most residents praise the clean property, friendly staff (especially leasing team members Melissa, Marie, and Adrian), and the rooftop pool with city views. The West End location offers walkability and quiet surroundings. However, several recent tenants report serious concerns: aggressive move-out charging practices, security gaps (no hallway cameras, frequent package theft), AC failures, water damage, constant fire alarms, and inadequate enforcement of community rules. One tenant paid a $300 pet fee only to be charged again for minor pet damage during move-out. Staff responsiveness is noted as strong, but systems-level issues with maintenance, security, and lease-end practices undercut the otherwise positive experience. The building attracts working professionals seeking an urban feel without premium pricing, and many long-term residents report strong community ties. The management team's professionalism is widely mentioned, though the move-out process appears to be a friction point requiring careful documentation from departing tenants.
Staff at the leasing office earn consistent praise for warmth and responsiveness during tours and move-ins. However, once residents settle in, management communication collapses: emails go unanswered for days, phone lines stay quiet, and problems like broken outdoor lighting and water-damaged appliances require repeated complaints before action. The towing contractor operates with little oversight, removing parked cars without clear justification and allegedly concealing vehicles to inflate fees. Grounds maintenance is uneven, with pet areas turning to mud after rain while restricted zones stay pristine. Amenities advertised (pool, fitness center) have closed for extended stretches with minimal notice. While maintenance staff like Cristian handle individual requests promptly, systemic issues around safety, communication, and property upkeep erode the value proposition for residents paying significant rent plus mandatory add-on fees.
Sophia Apartments splits sharply along one fault line: certain staff members, particularly maintenance technician Iván Reyes, earn high praise for quick and professional work, yet office communication and management responsiveness remain serious pain points for many residents. The complex offers affordable rents in the Medical District area, but renters consistently report long waits for repairs, voicemail systems that go unanswered, and instances of mold, rats, and damaged fixtures left unresolved for weeks or longer. Residents who encounter Lisa Marie or other proactive staff describe genuine care and swift follow-through; those dealing with office staff encounter dismissal and billing errors that have led to collection actions against departed tenants. The gap between frontline maintenance talent and back-office dysfunction creates an unpredictable living experience where your satisfaction depends heavily on which staff member you reach and how persistent you can be.
Five-star reviewers consistently praise the leasing office staff (especially Brenda and Norma) for going above and beyond during move-in and day-to-day interactions, and maintenance technician Glenn Jones for quick, professional repairs. However, recent one-star reviews highlight critical failures: a tenant's A/C stayed broken for two weeks during a heatwave, pest infestations were not properly addressed despite multiple work orders, and billing disputes arose after move-out with unclear payment processes. The community is described as quiet and convenient for shopping, and most tenants experience reliable maintenance and friendly staff. The gulf between positive and negative reviews points to inconsistent service delivery, particularly during high-stress situations or complex requests. Pet policy transparency and emergency response protocols appear to be pain points that undermine otherwise strong customer relationships.
Steady praise for staff responsiveness and quiet living, offset by consistent complaints about internet reliability, move-in condition, and application rigidity. Rent rises significantly year-over-year; grounds and pool well-maintained, but interior design compromises (small closets, washer-dryer capacity) frustrate long-term residents.
Most residents appreciate the quiet setting and individual staff members who go out of their way to help, but serious maintenance and security gaps undermine the experience. The office has standout employees like Vanessa and maintenance techs Edwin and Pio, yet complaints about vehicle theft, broken gates, a pool shut down for the season, and delayed A/C repairs suggest the operation lacks consistent oversight. Rent at $1,400 per month puts pressure on this gap. The community itself is clean and located conveniently near retail and medical centers, but residents leaving five-star reviews often credit specific people rather than the property itself, while one-star reviewers cite months of unresolved failures and security concerns that management has not addressed.
Residents consistently praise the leasing agent Audrey for patience and professionalism, but experience is heavily shadowed by infrastructure failures. Plumbing leaks recur across units, maintenance delays stretch for weeks, and mold spots get painted over rather than fixed. Laundry machines stay broken for months. The gap between website photos and actual unit condition, combined with charges for pre-existing damage, fuels frustration over the rent paid.
Staff like Sabrina earn consistent praise for warmth and responsiveness, and the rent fits tight budgets for the square footage offered. Community events draw residents, and amenities such as the fitness center appeal. However, severe operational problems undermine living conditions: roaches are reported in hallways and inside units, smoking (cigarette and marijuana) infiltrates apartments despite a non-smoking policy, elevators break down regularly, and management is accused of dismissing tenant concerns rather than fixing them. Crime incidents and poor grounds upkeep round out a pattern of neglect.
Ray and the maintenance crew earn consistent five-star praise for fast repairs, friendliness, and willingness to help with emergencies. But a significant minority report serious problems: unfinished mold remediation, structural damage (walls caving, steep patio), weatherstripping left unfixed for months, and security deposit confusion after move-out. Communication breakdowns persist despite management's compensation efforts in some cases. The gap between five-star and one-star reviews reflects two experiences. Residents who get maintenance attention stay happy. Those fighting unresolved building problems-foundation issues, water damage, pest entry-report that work orders are marked complete without actual fixes, suggesting systemic maintenance tracking or staffing limits beyond Ray's control.
Strong front-office service under staff like Crystal and Yanira draws praise, but widespread complaints about pest control, aggressive towing, and maintenance delays paint a starkly different picture from move-in. Residents report roaches, broken fixtures needing city intervention, and a cycle of issues management struggles to address, though maintenance staff themselves are described as friendly when reachable.
Move-in satisfaction quickly fades once residents encounter issues. Orlando and the maintenance team (Ryan) earn repeated praise for speed and courtesy, but serious safety problems, billing errors, and unresponsive management after lease signing create deep frustration. A few residents have experienced long-term broken security gates, theft from vehicles, unresolved neighbor disputes requiring police calls, and disputed charges sent to collections despite prior payment documentation. Management's tone and follow-through on repairs and disability accommodations concern those paying $1,800 monthly. The complex offers genuinely valued amenities (pool, outdoor spaces, lounge areas) and a smooth application journey with Orlando, but the disconnect between pre-lease attentiveness and post-lease responsiveness is the defining complaint. Residents consistently note management ignores emails and office visits about safety, maintenance, and billing matters.
Half the reviews praise staff warmth and professionalism, particularly named team members like Monique and Alexys. The other half reports chronic failures: phones go unanswered for days, promised amenities stay closed indefinitely, maintenance waits stretch to months, and parking violations result in swift towing with little tenant discretion.
Staff like Tyler, Jayla, and Victoria earn consistent praise for professionalism and helpfulness, and long-term residents value the Knox-Henderson location and community events. However, recent reviews flag pest infestation, slow emergency response times, persistent plumbing failures, poor noise isolation, and frustrating billing practices. Management communication gaps and unresolved maintenance issues have soured some tenants' experiences despite initial satisfaction.
Linwood Square offers genuinely affordable housing for seniors 62+ with utilities and amenities included, and residents with positive experiences praise specific staff members and the apartment finishes. Management responsiveness and cleanliness are persistent pain points: some report missing files, poor communication, and grounds that aren't maintained consistently, though the complex itself is well-designed for those on fixed incomes.
Staff members like Tyler and Jessica earn consistent praise for friendliness and initial support, and several long-term residents appreciate the low rent, affordable utilities, and peaceful setting. However, a significant portion of reviews report serious maintenance failures (mold, broken windows left unfixed for months, poor AC), pest problems, unresponsive office communication after signing, and neighborhood safety issues including gunshots, drug activity, and frequent evictions. The community polarizes: those who stay longer often overlook shortcomings for affordability; newer residents facing maintenance backlogs or pest invasions leave quickly and frustrated.
Staff friendliness and quick repairs once drew consistent praise, but recent management turnover has split opinions sharply. Long-term tenants and those under former manager Kristen report loyalty and satisfaction; newer arrivals under current management cite communication breakdowns, slow repairs, and frustration over pest issues and move-out charges that they say do not align with disclosed fees. Standout positives include maintenance completing work within 24 hours and office staff like Kaylee, Tori, and Aliza receiving individual mentions for warmth. Complaints center on pest control escalation failures, roof leaks left unrepaired, and residents feeling blindsided by move-out overcharges. The rating split (42% five-star, 49% one/two-star) reflects this management-driven fault line rather than physical condition alone.
Residents speak warmly of the peaceful, clean community and the named staff who go out of their way to help. Martha, Keda, and Kiya appear consistently in praise for flexibility and respect. The property feels safe and family-friendly, with an afterschool program mentioned. However, office coverage gaps and difficulty reaching staff by phone have frustrated prospective renters trying to visit or inquire. One visitor arrived during posted business hours only to find no one available, and multiple phone attempts went unanswered. These service breakdowns stand in sharp contrast to the community warmth residents report once living here.
Staff greet tenants warmly, and leasing agents like Breanna and Rickey earn consistent praise for their patience. Behind that welcome lies frustration: elevators fail repeatedly, water service cuts occur, flooring lets smells and noise through, and cleaners struggle to keep pace with a near-100-year-old structure. The building's historic appeal masks aging systems and maintenance gaps that leave residents-especially those on upper floors-planning their exit.
Maintenance technicians Tony and Luis earn consistent praise for speed and courtesy, and recent office management is viewed as caring and organized. However, multiple residents report months-long repair delays, emergency calls ignored, AC failures that go unresolved for over a year, and at least one billing claim for rent owed after lease termination. The gap between best-case and worst-case resident experiences is stark.
Strong rapport with front-line staff, especially Tina and Kash, keeps some residents loyal despite broader operational issues. Units show well initially, and the community accepts multiple housing vouchers, but long-term resident complaints centre on unresponsive maintenance, aggressive deposit handling, safety lapses, and pest problems that emerge after move-in.
The property draws loyalists for its Victory Park location, amenities, and occasional standout staff members, but persistent operational failures and hostile leasing interactions undermine the experience. Elevators fail regularly, cars get broken into inside the garage, and prospective residents report being spoken to dismissively about normal lease questions. A 2.9 rating across 156 reviews reflects a split: 40% five-star from existing residents who value certain staff and the area, balanced against 49% one/two-star complaints about reliability, professionalism, and fees.
The Franklin draws strong praise for its front office team, especially Estela and Aaliyah, and residents value the spacious layouts and proximity to downtown Fort Worth. Yet maintenance neglect defines the broader experience: hallways accumulate trash for months, AC units fail during summer heat with no follow-up, gates and elevator doors stay broken, and management proves nearly impossible to reach despite residents' repeated attempts to address issues. Move-out communication turns adversarial, with final statements arriving late, charges submitted to collections without notice, and records disputes unresolved. Staff care appears personal and genuine, but the property's infrastructure and back-office systems fall significantly short of basic apartment standards.
1900 Elm drew loyal residents for years with strong staff like Jodie and Monica, historic loft character, and downtown convenience within walking distance of restaurants and transit. A management transition in May 2026 from RPM to UNT management has triggered a dramatic decline: the resident portal went offline with no working alternative, maintenance requests languish unaddressed, elevators break and stay broken, common areas smell of pet urine, and the office closes during posted hours. Multiple residents report the office remains unresponsive to lease document requests and communication has ceased entirely. This shift has driven tenants to break leases and damaged what residents describe as once a genuinely enjoyable community. The property retains appeal for those prioritizing location and historic charm over current operational consistency. Parking costs $95-150 per month, units lack in-unit washer/dryers, and high electricity bills are common due to limited insulation. No freight elevator means moving large furniture up narrow stairs. The building sits in the Dallas Downtown Historic District with art deco styling and access to green space and Discovery District. If prior management is restored or replaced with a more attentive team, the underlying property could recover its earlier reputation.
Parks at Wynnewood holds a 3 rating across 144 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.
Staff like Angela, Ashley, and Kat earn genuine praise for warmth and going beyond their job, and maintenance responds well when called. But residents report months without fixes, removed amenities reduced to a cement slab, and a leasing office that shifts behavior based on who walks in. Move-out costs spiral without clear explanation, and the complex has been slow to remove deceased pets from leases despite medical documentation. The gap between promised affordable housing and actual lived experience is stark. Amenities need attention: light fixtures hang broken, perimeter fencing is damaged, and the pool has been closed. Residents also say early morning noise from neighbors sitting on stairs and from security trucks makes rest difficult. The welcome from some staff masks frustration with unresponsive maintenance and management that sometimes refuses to show camera footage or explain billing.
Park 7 residents consistently praise the leasing team (especially Brooke and Camryn) for attentive communication and a smooth move-in process. New management has earned high marks for responsiveness, clean grounds, and maintenance speed, though one resident reported a prolonged key issue and unclear explanation of advertised 24/7 package management.
Office staff including Izme, Janet, Elizabeth, and Reyna stand out for helping with move-ins and renewals, and work orders get done same-day. Recent positive reviews focus heavily on this personal service, yet the 3.0 rating across 307 reviews reflects deeper issues: the community needed visible cleanup, and a significant share of residents gave one or two stars. The split sentiment suggests La Hacienda works well for people who connect with staff and need quick repairs, but the low rating warns that unit quality and overall upkeep have been inconsistent. The 44 percent of one/two-star reviews indicate persistent problems that recent improvements have not fully solved.
Staff in the leasing office, especially TK and Tekelia, earn consistent praise for going the extra mile during applications and building genuine relationships with residents. However, tenants report serious maintenance neglect: repair requests closed without work done, AC failures lasting weeks during summer, and broken elevators, creating unsafe and uncomfortable living conditions. The property accepts housing vouchers and offers one-, two-, and three-bedroom units starting around $999 monthly for one-bedrooms with all bills paid. Pet policies are welcoming (non-refundable and deposit fees $250 each, $20 monthly rent per pet). Long-term residents express loyalty to the place; others cite deteriorating buildings and poor summer amenities as deal-breakers.
Long-term residents praise Oakwood for hands-on management and swift maintenance, naming office staff Gina and Luz as standouts. However, recent complaints surface AC failures, laundry room odors, and poor communication during disputes, alongside towing and utility confusion.
Staff turnover under new management has energized resident experience for many, especially those interacting with Cory, Kamitia, and maintenance tech Tim. Renovated units feel fresh, and AC repairs under a business day earned praise. Yet chronic summer overheating in non-renovated units, pest infestations, and amenity closures (pool, gym limited hours, social area shuttered for three years) frustrate longer-term residents who say the property deprioritizes them in favor of newcomers. Management's responsiveness has improved recently, but underlying infrastructure issues remain unaddressed. Fines for standard services and reports of lax nighttime security add friction. The divide between five-star and one-star experiences reflects real inconsistency: new arrivals rave about Cory's onboarding; tenants of years voice burnout over repeated false promises about repairs.
Tour guides and front-line staff earn consistent praise for warmth and professionalism, with residents reporting rapid maintenance response times. However, long-term residents describe serious problems: persistent pest infestations, non-functional security cameras and broken locks, units arriving mid-repair, and a pattern of withheld refunds and billing issues. The complex markets as luxury but charges higher fees than comparable properties while delivering unfinished units and unexpected move-out charges. Two distinct review populations emerge: tour-takers see friendly staff and nice finishes; residents report compounding maintenance gaps, security vulnerabilities that lead to car theft and break-ins, and management follow-through failures that contradict the staff's helpfulness. Pricing advantages mentioned early were offset by charges residents describe as excessive given the actual condition and services.
Mercantile Square draws strong praise for maintenance technicians like Carlos and recent leadership under Toray, with satisfied residents citing quick fixes and friendly staff. However, widespread complaints reveal systemic problems: accounting failures with former employee Zelven Edwards left tenants fighting to prove payments for months, the pool rarely opens, the fitness center has inconsistent hours, unresolved plumbing persists since April, and roaches recur. New management appears to be turning things around, but a resident who stayed through 2024 found the property unsafe for children due to suspected drug activity and neglected repairs, describing the overall experience as frustrating.
Most residents praise quick maintenance turnarounds, clean common areas, and a quiet downtown location. Several report ongoing HVAC trouble and recurring fire alarm disruptions that persist despite repair attempts, which undercuts the otherwise positive experience.
Staff members Neveah and Yadira earn consistent praise for personal attention and follow-through, and residents highlight fast maintenance response and community amenities like the pool and courtyard. Recent reviews flag elevator failures, hallway cleanliness lapses, and rising AirBnB presence that undercut the living experience, with one long-term tenant noting visible decline since management changes. Ambrose appeals to those valuing Deep Ellum's walkable cultural scene and wants responsive leasing staff. Service requests historically clear within 24 hours. The trade-off: building infrastructure (elevators, parking systems) shows wear, and the influx of short-term guests conflicts with the residential community feel some residents prize.
Five-star reviewers praise the leasing office staff by name, citing responsiveness and professionalism during the application process. However, concerns about thin walls, noise complaints, and one negative initial phone interaction suggest the positive experience is tied mainly to the office team rather than the property itself.
Fairway Village gets strong marks for staff courtesy and upkeep from satisfied residents, though a polarized rating spread (46% five-star, 42% one/two-star) signals inconsistent experiences. Staff greet visitors with genuine warmth, grounds stay well-maintained, and management responds to tenant needs; some reviewers note safety and a calm atmosphere.
Five Mile Creek offers affordable, spacious units with genuine moments of staff kindness during tours and applications, but the experience fractures once you move in. Maintenance disappears for weeks or months on urgent repairs like broken AC; grounds stay littered with overflowing trash; the office alternates between helpful and dismissive depending on which staff member answers; and deposit handling has led to complaints of fraud and civil rights violations, including refusal to accommodate elderly and disabled residents seeking reasonable requests. Families or individuals on limited budgets appreciate the floor plans and $500 move-in discount, but long-term residents report the complex makes life "miserable." Ground-level practical issues-broken gate access, speed bumps that damage cars, dog waste-compound the management friction. The 3.3 rating reflects this split: 43% five-star enthusiasm undercut by 39% one/two-star despair.
Five-star reviewers praise spacious layouts, high ceilings, and standout staff members like Daishuntane and property manager Jennifer Williams, who demonstrate genuine care and professionalism. However, one-star complaints consistently cite mold that goes untreated for weeks, roaches and rats, unresponsive management that ignores emails and calls, and maintenance that never arrives. Recent reviews suggest leadership has improved, but ongoing concerns about security lapses, noise from unsupervised children, car break-ins, and inconsistent enforcement undermine confidence in the community. A polarized property: when staff care, residents feel it; when systems fail, consequences cascade. The divide reflects instability in management over the past year rather than a stable service standard.
Many residents credit the leasing team-especially Nora, Liz, and Eva-with making the move-in process smooth and stress-free. The property itself earns consistent praise for cleanliness, the resort-style pool, fitness center, and well-maintained grounds; community events like Easter egg hunts add to the family-friendly appeal. Management responsiveness, however, diverges sharply by issue. While maintenance requests are often completed on time and the property stays quiet, enforcement of pet policies and tenant conduct is inconsistent. One resident reported a four-year decline with four different management companies; another described rent payment disputes and deteriorating unit fixtures. Parking and vehicle work in common areas remain recurring friction points.
Staff members like Eduardo (maintenance) and Kiley (leasing) earn consistent praise for responsiveness and care; the location near White Rock Lake and downtown access, clean common areas, and modern units draw residents. However, chronic mechanical failures (elevators, garage doors), inadequate pest control, and front desk inconsistency undercut satisfaction. Some residents report ongoing mold issues masked by repainting, and restrictions like limited visitor passes add friction.
Long-term residents and newcomers both praise staff warmth and room sizes, but pest problems and a pool that rarely opens frustrate tenants. Deposit disputes and high utility costs through third-party providers add friction, though the location and green space keep many satisfied enough to stay years.
Five-star tours consistently mention staff like Faith and Darius who explain the attainable housing program clearly and make prospects feel welcome. Once residents move in, manager Valerie and maintenance worker Carlos are praised for responsiveness and genuine care. The darker half involves months of application chaos: applicants chase the office for updates, receive contradictory guidance, and get told at the last hour they do not qualify despite submitting documents weeks earlier. Several reviewers felt the office prioritized conversation over answering phones. Faith stands out as the one consistently helpful leasing staff member throughout these complaints.
Staff splits sharply. The maintenance team-Victor, Fernando, and others-earns consistent praise for speed and care; property managers Tonique, Shanike, and Martha create positive first impressions with warmth and deal flexibility. But office professionalism crumbles for some: residents report hostile staff, weeks-long repair delays despite work orders, locked offices at scheduled tour times, and dismissive responses to safety concerns like broken door locks. Grounds maintenance falters too-trash, animal waste, uncleaned breezeways, and damaged pool furniture left unrepaired suggest inconsistent oversight. Location in Uptown is a genuine draw for car-free residents. Their repairs-especially AC emergencies-move fast when initiated. But the pattern suggests management quality depends heavily on which staff member you encounter. Some residents thrive here for years; others face contempt, unaddressed plumbing failures, and neglected common areas. The 3.9 rating reflects this volatility: 64% five-star happiness masks a steady 26% one/two-star exodus.
Strong leasing and move-in experiences stand out, particularly from staff like Chris and Arath who reviewers credit with smooth transitions. The property itself offers genuine luxury finishes, an infinity edge pool, and event programming that residents enjoy. Behind the polish lies friction: renewal pricing far undercuts new-lease rates, front desk coverage is inconsistent, and after-hours maintenance can be slow. Multiple vehicle thefts in supposedly secure parking have raised safety concerns. A few reviewers describe management dismissal of complaints and unannounced unit entries. One leasing office visit reported bed bugs on furniture. The mix of high praise for specific staff against serious neglect in other areas creates real unpredictability.
Three years here, three days responding-the office staff, especially Cindy and Ciahna, earn consistent praise for making leasing and problem-solving stress-free. Maintenance tackles most issues in under 24 hours, rent stays fair, and the White Rock Trail location is a draw. Yet the complex fights ongoing battles: pest infestations known before tenants move in, exterior decay and stained stairwells, chronic parking scarcity inside the gate, and occasional water or AC failures that drag on. A gamer or remote worker will struggle with internet speeds. The leasing experience can be tough if your financial history is flagged. Most stay for the price and staff; some leave frustrated by the physical condition of older buildings. Office staff and maintenance crew are the standouts, turning minor wins into loyalty. Reviewers who stayed years adjust expectations for an aging complex; those who left within months cite pest and infrastructure failures as dealbreakers. The gated community is serious: guest vehicles get towed without a day-pass system, a hard line that catches visitors off-guard.
Most residents praise Yolanda and the management team for welcoming service and easy leasing. Maintenance responds quickly and the community feels homey. Older complaints about unreachable office and pest issues surface, though recent reviews do not mention these.
Staff members like Dee Dee and Michele earn consistent praise for kindness and attentiveness, and the Fort Worth location near downtown appeals to some residents. However, the property divides sharply: long-term tenants describe years of declining maintenance, broken amenities paid for but inaccessible (gym, laundry, gate), and management that ignores complaints. ResProp's takeover marked a shift downward, with reduced office hours, delayed repairs (AC took a month), and an impression that the property is being managed passively rather than invested in. New residents report cockroach problems and inconsistent communication.
King Bridge Crossing offers affordable housing in Cedar Crest where long-term residents report strong community ties and satisfaction with their homes. Review detail is limited; most praise emphasizes affordability and neighborly connections, though older reviews flag occasional conflicts.
Positive experiences centre on staff warmth and low cost, but recent reviews overwhelmingly report pest infestation, chronic noise disturbances, and maintenance delays. Management transitions have brought policy shifts, unexpected fees, and inconsistent service; newer tenants describe unlivable conditions despite older residents recalling peaceful stays.
Last updated 2026-09-16