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Affordable & Income Restricted Housing in Dallas

Affordable & Income-Restricted Housing in DFW Metroplex

Dallas has 145 apartment communities in our directory that offer affordable or income-restricted units. These are properties where rents are tied to a percentage of the area median income (AMI) rather than set purely by the market, often through programs like the Low-Income Housing Tax Credit (LIHTC), project-based Section 8, HUD-assisted housing, or local city and county bond programs. Some buildings mix market-rate and restricted units in the same community; others are fully income-restricted.

What this actually involves

Renting into one of these communities usually means proving your household income falls under a set limit (commonly 30%, 50%, 60%, or 80% of AMI, depending on the property's funding source), then getting placed on a waitlist if units aren't immediately open. Paperwork typically includes pay stubs, tax returns, bank statements, and sometimes an asset limit. Recertification happens annually, so your rent can change if your income does. Some properties also layer on age restrictions (55+ or senior-only) or set aside units for people with disabilities.

What to look for before you apply

Check the AMI tier required for the specific unit, not just the property overall, since one building can have several tiers of restricted units side by side. Ask how long the waitlist is and whether it's currently open. Look at how the property is actually maintained, not just how the listing reads: unit condition, common area upkeep, pest control history, and how responsive management is to repair requests matter as much here as at any market-rate building. Confirm whether utilities are included in rent, since that changes the real cost comparison a lot.

How we score these listings

Our ranking weighs factors like review consistency, responsiveness of on-site management, maintenance turnaround, and how accurately a property's amenities and unit conditions match what's advertised. See the full breakdown of factors on our methodology page. For a ranked list of the strongest options in the city, visit our best apartment complexes in Dallas guide, which includes both market-rate and income-restricted properties side by side.

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All affordable & income restricted housing in Dallas, ranked by score and relevance

145 businesses, scored on recent reviews. The order weighs each business's overall score by how much of its reviewed work is affordable & income restricted housing, so a lower-scored specialist can rank above a higher-scored generalist.

Bell Katy Trail Apartments
#1
87

Bell Katy Trail Apartments

4.6(340)✓ Google-verified

Residents consistently praise the staff warmth and responsiveness, naming Shannon, Jesse, Andrew, and Maria as standouts who make the leasing and move-in process smooth and welcoming. The location near the Katy Trail and nearby entertainment, combined with well-kept amenities and regular community events, creates a vibrant, connected experience that draws strong word-of-mouth loyalty. Reviewers highlight how staff tour the space in a way that feels informative rather than rushed, and maintenance keeps the building visibly cared for. The on-site pet park and pool draw regular use, and gated parking adds peace of mind for residents.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Bell Knox District Apartments
#2
84

Bell Knox District Apartments

4.4(233)✓ Google-verified

Residents consistently highlight the maintenance team as exceptional: knowledgeable, efficient, and willing to explain work while going beyond basic requests. Leasing staff including Jonathan, Jesse Tavares, and Maria Cante earn repeated praise for patience, friendliness, and thorough guidance during tours. Move-in goes smoothly, maintenance requests are fielded within a day, and staff from the leasing office to grounds keep the complex clean and welcoming. Residents with years of tenure report sustained quality, and named technicians like Alex, Juan Urzua, and Alexander have earned individual commendation for prompt service and personable problem-solving.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Lakewood Flats
#3
83

Lakewood Flats

4.6(316)✓ Google-verified

Residents consistently highlight fast maintenance response (often same-day or next-morning), a calm setting near White Rock Lake, and staff like Dwayne Carey and Brittany Hawley who make people feel welcomed. Many stay for years. The 1-star review flags a livelier, social vibe with late-night activity and marijuana smoke; that reviewer felt management dismissed concerns rather than taking initiative. Management communication could be sharper, though maintenance personnel remain reliable. Parking enforcement is strict while neighbor disturbances sometimes receive less priority.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Treymore North
#4
86

Treymore North

4.8(120)✓ Google-verified

After two years, residents report that maintenance staff Marcelo, Alberto, and others respond quickly to work orders and solve problems efficiently, often explaining what went wrong and checking for future issues. Assistant Manager Carrie Williams earns consistent praise for treating residents with genuine care and addressing concerns professionally, creating a community where people feel heard and valued.

Affordable & Income Restricted Housing
South Side on Lamar
#5
81

South Side on Lamar

4.6(444)✓ Google-verified

Residents consistently praise fast maintenance and warm, available staff-David in leasing and the concierge team earn repeated mention for going beyond the job. Daily cleaning, regular community events, and quiet floors attract longer-term renters. The ownership change to Lantower triggered frustration: some cite unresolved security deposits and ghosting on refund inquiries, while newer tenants report positive improvements under Andrea, Jason, and Prince. Visitor parking and pool closure timing are frequent pain points, as is resident-caused pet odor.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing

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Nolen Grand Apartments
#6
81

Nolen Grand Apartments

4.5(193)✓ Google-verified

Most residents praise the friendly staff, clean grounds, and peaceful setting, with many calling maintenance responsive to requests. However, a handful report serious maintenance failures-broken toilets left unfixed, damaged kitchen floors not replaced-and one flagged a gap in trash service specifically for seniors, which management has not addressed.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
400 North Ervay
#7
80

400 North Ervay

4.7(83)✓ Google-verifiedPublishes prices

Residents consistently praise Alexis Jones (leasing manager) and Ross (maintenance) for exceptional responsiveness and care. The historic downtown building itself earns high marks for cleanliness, quiet soundproofing, and proximity to arts, restaurants, and entertainment. One prospective tenant reported difficulty rescheduling a tour, but this is outweighed by strong ongoing resident satisfaction.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Alto Highland Park
#8
80

Alto Highland Park

4.7(141)✓ Google-verifiedPublishes prices

Maintenance staff, particularly Justin, Brandon, and Jose, consistently earn five-star praise for speed and professionalism. Leasing managers Mattie and Sutton make the application and move-in process smooth. However, the property suffers from deferred maintenance: broken outdoor lights, malfunctioning HVAC, cracked caulking, and aging windows. Three management changes in 18 months have created instability. One long-term tenant reported bike thefts from the "secure" garage, ineffective pest control despite monthly fees, and a property directly under Lovefield flight paths (6am to 11pm daily). The complex appeals to renters who prioritize staff attentiveness and location over building condition. New management (Portico as of late 2024) shows promise in responsiveness. Reserve carefully if aging systems or noise sensitivity are concerns.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Residence at the Oaks Apartments
#9
86

Residence at the Oaks Apartments

4.8(147)✓ Google-verifiedPublishes prices

Residents experience a tight-knit, actively managed community where staff-especially manager Sandy Martin-treat seniors as family. Amenities like the 9-hole golf course, pool, and fitness center combined with quick repairs and regular social events create both independence and belonging, at prices starting $1,125/month for 1-bedroom units.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
The Willow
#10
79

The Willow

4.5(155)✓ Google-verifiedPublishes prices

Move-in is smooth and staff-particularly Andre, Claire, and Dominique-are known for being attentive and professional. Residents praise the modern finishes, location near Deep Ellum, quiet pocket setting, and maintained grounds; maintenance responds same-day. One critical review flags persistent gate failures, hallway odors from smoking, and unenforced quiet hours that undermine the luxury feel.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Treymore at Cityplace Apartments
#11
85

Treymore at Cityplace Apartments

4.6(337)✓ Google-verified

Residents consistently praise the maintenance crew, particularly Marcelo and Alberto, for speed and respect. Management (Carrie Williams, Londonn, Lyn, Percy) handle problems decisively, even after-hours emergencies. One review flagged neighborhood concerns, though the property's 4.6 rating across 337 reviews and 87% five-star spread suggest strong overall satisfaction. Staff dedication and problem-solving stand out as defining strengths.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Dallas Urby
#12
77

Dallas Urby

4.6(214)✓ Google-verified

Urby delivers a compelling social experience and attentive front desk service in a beautifully designed, walkable location, earning strong loyalty from residents who value the gym, events, and Meteor Cafe. However, building systems are failing: HVAC breakdowns persist for months, water damage and potential mold are spreading across units, and management struggles to respond transparently when crises occur. Named staff members Kennedy and Jaz earn specific praise for going above and beyond. Maintenance technician Joe was noted for quick, clean work. Yet residents report feeling dismissed when raising structural concerns, encountering AI phone systems, and facing unresolved billing errors on security deposits. The building's newness has not prevented systematic infrastructure problems.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Marquis of State Thomas
#13
76

The Marquis of State Thomas

4.7(126)✓ Google-verified

Residents consistently praise the walkable Uptown location and the responsiveness of maintenance staff, with many describing the community as safe and welcoming. However, recent complaints signal a sharp decline since management changed: elevators remain down for weeks, fire alarms malfunction during rain, fruit fly infestations persist, and residents report leasing staff becoming unreachable. Older residents note the property once hosted community events; those have vanished along with consistent communication and amenity upkeep. Staff like Joshua, Bradley, Kannin, and Allie are named repeatedly for genuine care and accommodation. The grounds and pool remain attractive. Yet the shift in property management has eroded resident confidence. Long-term residents specifically lament loss of the sense of community that once justified the premium price.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
555 Ross Apartments
#14
75

555 Ross Apartments

4.2(245)✓ Google-verified

Strong resident loyalty stems from Adrian, Marie, and Melissa's attentive leasing office work and quick maintenance response. The West End location draws professionals who prize walkability and the rooftop pool's city views. Move-out procedures have left some feeling nickeled-and-dimed for minor pet and wear damage. Security concerns (missing hallway cameras, package theft) and building systems issues (frequent fire alarms, AC failures) surface in recent reviews but feel outnumbered by praise.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
San Mateo Forest
#15
75

San Mateo Forest

4.4(101)✓ Google-verified

Most residents praise the quick, personable leasing process and reliably fast maintenance response. The property sits in a quiet area near parks, appeals to pet owners, and staff (particularly Carolina) earn consistent mention for warmth and helpfulness. Vehicle theft and vandalism recur in complaints, along with isolated reports of staff misconduct and thin soundproofing; these are offset by the majority experience of calm, well-kept grounds.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Marquis on Gaston
#16
75

Marquis on Gaston

4.4(445)✓ Google-verified

Marquis on Gaston draws strong praise for its leasing team, particularly Autumn and Mike, and for rapid maintenance response. Amenities shine, and the Old East Dallas location delivers walkability and gated access. However, repeated vehicle break-ins and inadequate security response overshadow the positives; residents report ongoing theft, slow follow-up on damage claims, and noise complaints from lower floors that disrupt sleep. Staff friendliness cannot offset the unresolved safety and structural concerns that drive one-star ratings. The property appeals to those prioritizing location and amenities but demands comfort with older construction, noise exposure on lower floors, and accepting vehicle security as a known risk. Leasing staff excel, yet property management's response to recurring break-ins and maintenance failures falls short of resident expectations.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Amelia Farmers Market
#17
74

Amelia Farmers Market

4.4(297)Publishes prices

Amelia delivers downtown proximity and a lively atmosphere that draws residents seeking urban walkability. The rooftop pool and proximity to the farmers market stand out. However, the transition to Greystar management has split the experience: some residents praise Natalie, Dalton, and Preston by name for genuine helpfulness, while others report maintenance requests languish for weeks, gates remain broken, and office staff ignore calls. Security inconsistency and after-hours noise from on-site events frustrate neighbors. Reviewers note homeless individuals frequent the area due to a nearby shelter, a trade-off of downtown living worth weighing during a tour. Current residents who engaged quickly with the newer team report maintenance resolved within 48 hours; older reviews and recent complaints describe the opposite. The disparity hinges on which leasing agent and maintenance crew respond to your request.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
St. James Apartments
#18
74

St. James Apartments

4.5(245)✓ Google-verified

Leasing staff Breana and Reagan earn consistent praise for personal attention, and the Uptown location draws interest. The property's core problem is relentless elevator failures-residents document multiple outages per month over years-compounded by security gates and doors that fail regularly, enabling parking garage break-ins and uncontrolled stairwell access. Management blames the elevator contractor and does not compensate tenants. Pest complaints and unchecked pet waste in hallways and stairwells add to the deterioration residents report.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Langford at Trinity Groves Apartments
#19
73

The Langford at Trinity Groves Apartments

4.1(327)✓ Google-verified

Staff like DJ, Mariah, and Kayla earn repeated praise for guiding move-ins and handling issues without fuss. The West Dallas location near restaurants and the resort-style pool draw residents who stay long-term, though some report thin walls and inconsistent neighbor enforcement around pets. Beyond the leasing team, maintenance staff like Art respond quickly to emergencies. Complaints focus on noise bleeding through floors, a few tenants' dogs not being managed in common areas, and unexplained amenity and trash fees at move-out alongside deposit holds.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
The 23
#20
73

The 23

4.5(124)✓ Google-verifiedPublishes prices

The 23 wins praise for staff engagement and proactive event programming led by Dan and Gillian. Maintenance crews work visibly, and named team members (Bert, Jameson, Régine) earn consistent recognition. However, persistent smoking complaints and resident noise dominate negative reviews. Several residents cite inadequate smoke enforcement despite multiple letters to management. Parking access failures, elevator outages, and slow communication compound frustration, especially given the premium price. Residents who stay long-term appreciate the Victory Park location, lobby and clubhouse updates, and the genuine community feel. Yet a vocal subset finds the trade-off poor: high rent, smoking culture, maintenance inconsistency, and gatekeeping issues make the building feel unprofessional for a luxury property. The gap between best and worst experiences is sharp.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Villa Santa Maria Apartments
#21
79

Villa Santa Maria Apartments

4.6(54)✓ Google-verifiedPublishes prices

Residents over a decade here speak of a transformed community since 2021, with Areli's management now hosting monthly activities that bring neighbors together. Staff like Jessica, Emilio, and cook Dave address daily needs with genuine care; the facility is clean, quiet, and explicitly set up for seniors seeking affordability and social connection. Prices range $1,209 to $1,597 per month depending on floor plan. The business operates a business center and laundry, and welcomes pets. HUD assistance is available for qualified applicants, making this a genuine affordable option rather than a luxury alternative.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
MAA Cathedral Arts
#22
75

MAA Cathedral Arts

4.3(151)✓ Google-verifiedPublishes prices

Ten months to 17-month residents repeatedly praise staff who know their names, maintenance that responds within days, and well-kept grounds with strong amenities. A handful of serious complaints document noise, safety lapses, elevator downtime, and deposit disputes that went unresolved despite management promises. Staff members Candy, Candi, Jasmine, Clyde, and Luis are named specifically for going above and beyond during tours and repairs. Location near Lower Greenville and the Arts District appeals to newer residents relocating to Dallas.

Affordable & Income Restricted Housing
The Arts Apartments
#23
72

The Arts Apartments

4.2(223)✓ Google-verified

Leasing agent Andria stands out consistently across reviews, making move-in smooth and responsive to questions. Residents praise the modern finishes, key fob access system, and clean pool and gym facilities. However, vehicle break-ins and gate failures plague the property, with residents reporting little management follow-up. Fire alarms sound regularly, often early morning, disrupting sleep. Security gaps dominate complaint reviews. Multiple residents describe cars broken into, cameras offline in break-in areas, and staff dismissal of their concerns. One resident had possessions stolen inside the building itself. Management's reputation suffers most when residents say complaints are ignored rather than acted on.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
3700M
#24
71

3700M

4.1(205)✓ Google-verified

Residents consistently praise the staff, especially Chauncey and concierge team, and the social energy of the building's event programming and rooftop amenities (bar, pool, sauna). The Uptown location and co-working spaces appeal to remote workers. However, leasing office professionalism varies sharply. Some residents report outdated finishes and appliances in unrenovated units, poor bedroom ventilation, and dismissive interactions when requesting transfers. Management responsiveness appears strong for some but inconsistent for others, particularly since Cortland took over from Greystar. The bar and fitness facilities stand out as genuine draws. Maintenance visits are generally prompt and friendly. Yet the "luxury" positioning falters in non-renovated units, and prospective residents should ask directly about ceiling fans and unit age before committing.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Bridgeport Apartments
#25
71

Bridgeport Apartments

4.2(258)✓ Google-verifiedPublishes prices

Bridgeport Apartments holds a 4.2 rating across 258 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

Affordable & Income Restricted HousingGarden Style & Suburban CommunitiesLuxury High-Rise Apartments
The Arcadian in Victory Park
#26
71

The Arcadian in Victory Park

3.9(297)✓ Google-verifiedPublishes prices

Luke, Diego, Drew, and Gerald handle maintenance with speed and care; residents name them repeatedly and highlight two-hour response times. The complex sits peacefully near Katy Trail despite its downtown core location, with leasing staff (Callie, Nakeisha, Meng, Keisha) praised for genuine engagement. Some struggle with keycard-heavy building access and delivery logistics, while a few report months of air conditioning troubles before repair. Move-in apartments arrive spotless. Amenities span resort pools, spin rooms, rooftop lounges, and pet parks across named towers (Ewing, Perot, Katy Podium, and others). Long-term residents stay; one has lived seven years. Pricing climbs from studio $1,346/month (Ewing Tower) to two-bedroom $2,883/month (Bush Tower). Early satisfaction appears genuine, though building systems need attention.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Uptown at Cole Park
#27
71

Uptown at Cole Park

4.3(134)✓ Google-verified

Most residents describe staff warmth and clean common spaces, with leasing agents Jennifer, Ashley, and Aly cited often for going beyond. Maintenance responds quickly when tickets are filed, and the Uptown location offers walkable dining and park access. However, prospective tenants report being stood up or ignored during tours, and leaseholders complain of unit imperfections, opaque fees (trash admin, electronic payment surcharge), mandatory internal-move penalties, and leasing office silence on tenant concerns despite responsive maintenance.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
1900 Elm Apartments
#28
71

1900 Elm Apartments

4.4(96)✓ Google-verified

Until June 2026, residents consistently praised the building's art deco charm, walkable downtown location, and the attentive staff-particularly Jodie and Monica. Maintenance requests were resolved quickly, and management was responsive and caring. A management transition to UNT in May-June 2026 triggered a dramatic reversal. The resident portal went down without replacement, rent payments became in-person only, the office closes during posted hours, common areas smell of dog urine, and communication stopped almost entirely. Residents report being unable to pay rent, submit maintenance requests, or reach staff. Several long-term residents have chosen not to renew.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
ALMA on Maple Apartments
#29
70

ALMA on Maple Apartments

4.2(167)✓ Google-verified

Leasing staff-particularly Tori and Lisbeth-draw consistent praise for speed and warmth during move-in. Yet residents report a sharp deterioration after the transition to ALMA management in fall 2023: unattended maintenance requests, dirty move-in conditions, and pervasive hallway filth. Safety concerns dominate recent longer reviews: break-ins, non-residents in hallways, homeless people in parking areas, and broken security gates. Maintenance responsiveness splits between quick fixes and months-long delays. Dog waste throughout grounds and weak security oversight undermine the premium rent charged.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Cortland on McKinney
#30
70

Cortland on McKinney

4.3(139)✓ Google-verifiedPublishes prices

Living here often means spacious units in a prime Uptown location backed by engaged staff. Edward and Morgan earn repeated praise for leasing support, while concierge and maintenance teams handle requests promptly. Yet package delivery is a chronic weak point (misplaced, delayed, damaged items), and recent reports flag visible maintenance gaps: burned-out LED building signage left unfixed, intermittent elevator problems, and reluctance to negotiate renewal terms. Rent spans $2,971 to $3,625 plus pet fees; at that price, service inconsistency and deferred repairs frustrate long-term residents.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Mondrian West Village
#31
70

Mondrian West Village

4.2(145)✓ Google-verifiedPublishes prices

Mondrian offers a prime Uptown location and responsive staff who stand out to leasing visitors and long-term residents alike. However, reports of chronic fire alarms, cockroach infestations, faulty appliances at move-in, and tacked-on fees undercut the luxury positioning. Residents consistently flag that maintenance issues drag on without resolution despite premium pricing. Choose this building only if you value location and amenities over predictable building operations and transparent costs.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
One Oak Grove Apartments
#32
70

One Oak Grove Apartments

4.2(140)✓ Google-verified

Staff warmth and unit quality draw praise, yet persistent operational failures undermine the experience. Elevators break weekly, maintenance drags for months, and towing disputes leave residents uncompensated and unheard by management despite repeated contact attempts.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Remi Downtown
#33
69

Remi Downtown

4.5(59)✓ Google-verified

Most residents praise the renovated units, beautiful amenities, and hands-on staff, especially Kanesha, Genesis, Aaliyah, and security guard Brian. Community events and the downtown location draw consistent positive mentions. However, a significant minority report serious frustrations: repeated false fire alarms (sometimes lasting months), pest sightings in renovated units, maintenance patches rather than permanent fixes, and entries into units without notice. Billing disputes have required residents to keep screenshots for proof.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Buena Vista Estates
#34
73

Buena Vista Estates

3.8(136)✓ Google-verifiedPublishes prices

Long-term residents describe a stable, well-maintained community where staff respond quickly to repair requests and treat tenants with respect. The office team (Anahi and Jazmin often mentioned) earn consistent praise for attentiveness and kindness, and residents report clean common areas and peaceful living conditions. \n\nAffordable rents ($956–$1,526 depending on unit size) and established management create conditions for neighborhood stability. Multiple residents cite five, ten, or even thirty-plus years living here, suggesting durability as a value proposition in a category where turnover is often high.

Affordable & Income Restricted Housing
The Ridge at Lancaster
#35
72

The Ridge at Lancaster

4.0(186)✓ Google-verified

Residents consistently highlight Karon Evans, the resident services coordinator, as the heart of the community. He organizes events that bring neighbors together, runs a food pantry for those in need, and builds genuine relationships across age groups. Staff are warm and responsive overall. However, infrastructure gaps emerge: power outages from mild weather, delayed pest control responses, and security lapses including broken gates and non-functional cameras. The dog park also needs maintenance attention. Despite these issues, most residents feel welcomed and supported.

Affordable & Income Restricted Housing
Novel Turtle Creek
#36
68

Novel Turtle Creek

4.5(49)✓ Google-verified

Five-star reviews spotlight staff warmth and monthly social events that create real community for professionals. However, tenants report significant billing disputes at move-out, with management denying damages and applying contested pet charges; safety issues (including dog attacks unaddressed by management) and poor responsiveness outside office hours undermine trust despite the building's polished appearance.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
MAA McKinney Avenue
#37
78

MAA McKinney Avenue

4.3(269)✓ Google-verifiedPublishes prices

Most residents praise the leasing team's friendliness and responsiveness, naming staff like Alexandra Zavala, Vic Gardner, and Kyera Burks for thoughtful service during move-in and lease issues. The maintenance crew (Charles, Gary, Donte, Frank, Juan, Gerardo, Mante, and Peter) is frequently cited as quick, professional, and helpful with emergency calls. Smart home controls and the Uptown location near West Village and the Katy Trail draw consistent approval. A smaller group reports frustrations: unexplained changes to resident profiles affecting parking and mail access, a persistent parking shortage despite recent system updates, and one resident's experience with post-move-out billing errors that landed on their credit report without notice. The office stops responding once a resident leaves, one reviewer observed. For most, those issues are outweighed by staff quality and location value.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Ambrose
#38
68

Ambrose

4.0(274)✓ Google-verified

Staff excellence drives most resident satisfaction. Neveah and Yadira receive repeated praise for hands-on help during move-in and lease approval. Work orders and maintenance typically complete within 24 hours or days. Residents value the pool, gym, courtyard workspace, and Deep Ellum's food and music scene. Pricing friction and infrastructure issues temper the experience. Multiple reviews flag overpriced rates for the neighborhood, constant elevator outages, and heavy AirBnb presence degrading the residential feel. One long-term resident noted marked decline after a key manager left. Unresponsive leasing during tight vacancy also emerges as a complaint.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Bella Townhomes
#39
72

Bella Townhomes

3.7(169)✓ Google-verified

Karla, Noelia, and Jackie stand out for turning the leasing process into a smooth, transparent experience. Residents praise fast maintenance turnarounds and staff who answer questions without rushing, making people feel heard from day one.

Affordable & Income Restricted Housing
LENNOX WEST VILLAGE
#40
68

LENNOX WEST VILLAGE

3.5(112)✓ Google-verified

Residents consistently praise Rebecca, Becky, Myra, and the leasing team for patient, attentive service that made move-in straightforward and stress-free. The property draws tenants to its quiet setting, clean apartments, and recently renovated clubroom and lobby; weekend breakfast, yoga, sauna, and regular social events foster a neighborhood feel. Pet owners and those valuing walkability find the West Village location and pet amenities particularly appealing. While the 3.5 rating reflects some negative reviews in the dataset, recent testimonials are overwhelmingly five-star, focusing on staff warmth, maintenance standards, and convenience rather than complaints.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Hall Street Flats
#41
67

Hall Street Flats

4.0(234)✓ Google-verified

Recent leasing tours shine: agents Dominic, Kalen, and Brian are attentive and patient. Maintenance staff (Niko, Brian, acknowledged Brian) fix issues quickly. But a management transition last fall triggered complaints about filthy hallways, trash buildup, roach and ant infestations, and poor follow-up. Residents report gates and elevators out of service, missing packages, and yard noise at night. The building units themselves are praised as modern and spacious, yet common areas feel neglected. Brittany has earned praise for being responsive and professional lately, but long-time residents say the property overall has declined. Early-move-in interactions vary sharply: some leasing staff are welcoming; one agent dismissed a tour five minutes before closing. A parking mix-up resulted in an immediate tow and resident frustration. Pet policy changes sparked EMO-related fee issues. The experience hinges on which staff member you encounter and how long you stay.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Ascent Victory Park Apartments
#42
67

Ascent Victory Park Apartments

4.0(175)✓ Google-verified

Staff excellence and sleek amenities draw many residents, but safety lapses and management inconsistency create friction. Leasing teams Chris, Arath, and Edward earn consistent praise for professionalism and patience through move-in and beyond. The property feels upscale, with well-maintained grounds and a hotel-like polish. However, multiple vehicle thefts in secured parking areas without camera coverage leave residents unprotected. Some tenants report management became dismissive after new staff arrived, dismissing complaints and not respecting tenant privacy during maintenance visits. Others note quick resolution when problems escalate to upper management like Nora Gomez.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Windsor West Lemmon Apartments
#43
72

Windsor West Lemmon Apartments

3.9(147)✓ Google-verifiedPublishes prices

Staff go out of their way to make residents comfortable, from flexible lease adjustments to leasing agents who respond quickly and remember residents' needs. Kenya, Magaly, and Anthony anchor a team that handles maintenance within 24-48 hours when things work smoothly, and the grounds stay visibly clean and well-maintained. But a handful of residents have been left hanging on maintenance, with at least one citing a month-long wait for repairs. The strong streak of five-star reviews suggests those delays are exceptions rather than the norm, though anyone entering a lease should clarify upfront how the property handles urgent requests.

Affordable & Income Restricted HousingGarden Style & Suburban CommunitiesLuxury High-Rise Apartments
Echo Apartments
#44
71

Echo Apartments

3.8(187)✓ Google-verifiedPublishes prices

Strong community ties and responsive staff draw long-term residents to this Oak Lawn complex. Naomi and Ramon are repeatedly named for leasing ease and fast maintenance fixes. The property feels clean and secure, with monthly social events and streaming/internet value that keep residents engaged, though some miss the weekly happy hours of the past.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Main 3 Downtown
#45
66

Main 3 Downtown

3.7(105)✓ Google-verifiedPublishes prices

Staff excellence defines the living experience here. Andre, Sarah, Lisa, and Monique consistently go above and beyond-staying after hours for move-ins, solving problems with genuine care, and making residents feel secure and welcome. The building itself impresses: downtown views, well-kept amenities, responsive maintenance, and strong security. Two drawbacks: a few residents report broken hot tubs and elevators left unfixed for weeks, and occasional phone tag with the office. Downtown location means street noise from racing cars, but that's city life, not on management. Most visitors find their leasing experience smooth and the community genuinely welcoming. Apartment sizes range from studios to two-bedrooms. Pet rentals available at $350 upfront plus $20 monthly per animal. Amenities include rooftop pool and spa, fitness center, fire pit lounge, and internet café. Storage units run $50–$100 monthly; garage spots $55–$100 depending on size.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Berkshire Medical District Apartments
#46
71

Berkshire Medical District Apartments

4.4(234)✓ Google-verifiedPublishes prices

Many residents praise the leasing and maintenance teams by name, noting smooth move-ins and quick responses to routine issues. The fitness center and proximity to hospitals and SMU draw healthcare workers and students. However, serious safety concerns dominate recent reviews: theft from garages and parcels, attempted break-ins caught on video, and threats of gun violence in Building 6 remain unaddressed despite repeated reports. Emergency repairs like AC and broken toilets can take over a week. Management is described as dismissive when residents raise concerns, and the front gate frequently breaks without resident notification. This complex works best for short-term residents focused on work-life convenience and who prioritize responsive staff. Longer-term renters need to weigh strong leasing and maintenance support against documented security vulnerabilities, property condition issues, and management accountability gaps.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Oaks Trinity
#47
82

Oaks Trinity

4.7(107)✓ Google-verified

Reviewers consistently praise the leasing team, especially Martha, Sonia, Monica, and Edna, for moving them through applications smoothly and answering questions thoroughly. Staff stay upbeat under pressure, maintenance responds in minutes, and residents feel safe in the quiet community near Bishop Arts. Amenities like the pool, gym, dog park, and in-unit laundry matter to renters here. The main friction is parking: spots fill up, non-residents park without consequence, and management emails rules but rarely tows. Long-term residents (three to five years) return to praise the neighborhood and management's genuine care. Lease approvals typically take a week. The property has a gated back lot for residents but street parking sometimes needed. Air-conditioned halls let neighbors' conversations carry occasionally, though reviewers call it minor. New residents get welcome notes and packages on move-in.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Armstrong at Knox
#48
66

The Armstrong at Knox

4.1(76)✓ Google-verified

Most residents praise Courtney and Brett in leasing and management, the spacious units, Knox-Henderson location, and resort amenities. However, several long-term residents hit serious friction: AC units that require drainage stop cooling without emergency support after hours, parking fees charged for spaces never provided, paper-thin walls that carry neighbors' schedules, and a trash area that overflows against resident apartments. One car theft reportedly went unaddressed. Staff like Courtney Johnson and Brett Doody earn repeated five-star mentions for professionalism and responsiveness during move-in. The property itself appeals for its layout and pool. The tension is between short-term leasing experience and on-going operational support.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Lucas Apartments
#49
65

The Lucas Apartments

3.8(328)✓ Google-verified

Staff like Paulina and maintenance techs Nate and Michael earn consistent praise for responsiveness and genuine care. Interiors are spacious and well-appointed. However, the property's common areas tell a different story: security gates broken for over a year, elevator panels and door handles missing, stairwells filthy, and hallway trash scattered for days despite included valet service. Residents report management unresponsiveness to repair requests, mold and pest issues, and broken security doors that have exposed tenants to homeless individuals using drugs inside. Multiple residents cite poor front-office phone communication and, more damaging, one reviewer alleges staff offered rent discounts in exchange for positive reviews. Refund disputes and misleading leasing information appear in recent complaints. The gap between unit quality and complex maintenance is stark and, for long-term residents, has eroded trust.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Seville Uptown
#50
65

Seville Uptown

3.8(189)✓ Google-verified

Most recent residents praise the leasing team-particularly Joel and Josh-for going above and beyond, and note quick maintenance response and ongoing property improvements like hallway updates. Location near Cedar Springs restaurants and highway access stands out. However, a persistent safety issue spans multiple years: break-ins, car theft in the garage, and stolen packages. Management's response has been limited (directing residents to file police reports or citing seasonal security), which frustrated long-term residents enough to move out. New residents tend to rave; longer stays reveal frustration with security lapses and move-out billing confusion. The staff care is genuine, but property-level safeguards appear insufficient for a luxury-priced community.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Vinewood Apartments
#51
70

Vinewood Apartments

4.3(140)✓ Google-verified

Front desk staff earn consistent praise for friendliness and speed through applications, especially Renee and Destini. Yet recent reviews flag a troubling shift: new management has stopped answering phones or emails, maintenance work stalls, and roaches and broken mailboxes plague residents. When staff are present, they perform well; the complex itself appears worn. Residents who have moved in recently or visited speak warmly of the leasing process and note the location works for families seeking affordable housing in Oak Cliff. Those living here longer report growing frustration with maintenance delays, pest control failures, and what feels like declining accountability. The gap between leasing-time experience and day-to-day living is stark.

Senior & 55+ LivingAffordable & Income Restricted HousingGarden Style & Suburban Communities
The Oaks
#52
74

The Oaks

4.7(124)

Most residents praise Gloria, the property manager, for her responsiveness and patience during lease-up and move-in. The location near Deep Ellum and Greenville Avenue, gated security, and quick maintenance draw five-star ratings. However, a small but vocal group reports serious maintenance gaps: overflowing dumpsters, roach infestations spreading to units, and unhygienic common areas. Trash collection appears to be a chronic issue that management has not resolved.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
The Atlantic Highland Park
#53
64

The Atlantic Highland Park

3.8(490)✓ Google-verified

Staff changes have made a real difference in how residents feel heard; maintenance arrives promptly and several named team members earn genuine gratitude. Yet common areas-hallways, stairwells, parking garage-smell consistently of animal waste and go weeks uncleaned, which undermines the luxury promise. Security lapses (broken gates, non-functional cameras, car break-ins, package theft) and aggressive fee structures add friction to what could otherwise be a solid location close to downtown and Dallas Love Field. Recent management improvements in office responsiveness show the community is aware of problems. However, complaints about deposit refunds, air conditioning failures during triple-digit heat, and the gap between advertised luxury and actual maintenance remain substantial. Tenants who prioritize staff kindness and don't mind common-area issues rate the place highly; those expecting true luxury-level cleanliness and security typically leave disappointed.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Positano
#54
69

The Positano

4.2(139)✓ Google-verified

Positano draws residents who value peace and appreciate staff like Sand and Jasmine for their responsiveness. Units are described as clean and quiet. However, recent years have brought serious friction: management has been widely criticized as dismissive during family emergencies (granting only days to clear apartments after resident death), deposits withheld for months, the elevator in Building 7 broken repeatedly, floors failing within months of move-in, and maintenance requests left unresolved. A shift to new management has not restored confidence; rudeness and inattention remain constant complaints. Seniors here often struggle with the balance between finding a calm home and dealing with an office that residents say lacks compassion. The property appears caught between older residents' fondness for the quietness and newer frustration over uncaring handling of grief, delayed refunds, and physical upkeep that falls short of what a senior community should provide.

Senior & 55+ LivingAffordable & Income Restricted Housing
Terrace at Southern Oaks
#55
80

Terrace at Southern Oaks

4.7(111)✓ Google-verified

Most residents and vendors encounter responsive, skilled staff who handle leasing quickly and create a sense of belonging. Jocelyn, Carmen, Joseline, and Arnelia stand out for patience and going beyond what was asked. The property hosts well-attended community events like the recent back-to-school drive, and units arrive in good condition. A critical one-star review flagged that management handled rent hardship with coldness, delayed pool opening due to permit issues, limited amenity access to office hours, and conducted a fire inspection without resident notice. The reviewer separately praised the office team for their understanding, but questioned security responsiveness and communication gaps under current management.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Harvest Lofts at the Dallas Farmers Market
#56
79

Harvest Lofts at the Dallas Farmers Market

4.7(208)✓ Google-verified

Most residents praise Sam, Axam, and the maintenance crew for responsive, friendly service and smooth move-ins. Units are well-maintained and the Farmers Market location offers constant activity and dining. Weekend crowds and garage parking are busy. However, two long-term residents reported serious problems: extended repair delays (balcony renovation 2.5 months, window replacement 6 months), unaddressed mold concerns, and one roach infestation that management handled poorly with traps and delays. Staff professionalism splits between the leasing and maintenance teams versus front desk interactions some felt dismissive.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
LTD West Commerce
#57
79

LTD West Commerce

4.3(576)✓ Google-verified

Leasing tours set a welcoming tone through staff like Gabby, Angie, and Laura, who reviewers describe as patient and informative. The property itself draws consistent praise for cleanliness, modern finishes, and amenities including the resort pool and sky lounge. Maintenance requests close within 48 hours. However, multiple residents report serious safety incidents (shootings, robberies) in the complex that outweigh the community programming and responsive office team for some. Strengths extend to farmer markets and neighborhood watch collaboration, creating resident engagement beyond typical amenities. Long-term residents stress the genuine care from staff and the sense of belonging. Yet potential tenants with families should weigh location risk heavily against the strong on-site experience.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
La Hacienda Apartments
#58
66

La Hacienda Apartments

3.9(170)✓ Google-verified

New tenants often praise the quick approval process and included parking, but long-term residents face a persistent infestation problem that management refuses to address. While some staff members help tenants quickly, the office frequently does not answer phones or respond to maintenance requests, and security issues including car theft have been reported.

Affordable & Income Restricted Housing
Taylor Lofts at the Dallas Farmers Market
#59
62

Taylor Lofts at the Dallas Farmers Market

4.0(45)✓ Google-verified

Most residents praise the leasing team for responsiveness and a smooth move-in, with Axam and Sam named frequently for going above and beyond. The location near downtown and the farmers market is a strong draw, and many feel safe. However, a vocal minority report persistent maintenance failures (washers, dryers, kitchen breakers), poor follow-up from management, security oversights, and disputes over move-out charges without proper documentation to support pre-existing damage claims.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Cypress at Trinity Groves
#60
62

Cypress at Trinity Groves

3.7(270)✓ Google-verified

Five-star reviews praise the maintenance team for quick repairs and thoughtful grounds work, and residents with dogs appreciate the community. The other half of the feedback tells a different story: a complex sliding into disorder as security ignores break-ins and gate failures, roaches persist despite weekly spraying, office staff avoid phone calls, and enforcement of guest limits has vanished. The property faces mounting operational problems reviewers connect to staff turnover and management inattention. Car break-ins happen repeatedly in shared and gated garage spaces. Pool parties with 50 non-resident guests and loud music run unchecked through summer weekends. Common areas, shared laundry, and building entrances need regular cleaning that reviewers say has become invisible. Residents describe feeling unsafe and report expensive move-out charges without itemized proof.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Riverstation Apartments
#61
67

Riverstation Apartments

3.7(141)✓ Google-verifiedPublishes prices

Residents praise the leasing team, especially Maria and Kenya, for patience during applications and move-in. Service across the board moves fast, maintenance responds within hours, and units arrive modern and remodeled. The catch: enforcement of pet rules is spotty (loose dogs remain a sore point), and some arrivals included roaches or mold. Most tenants report a solid experience; a vocal minority who hit those problems are heading for the exit. Security runs 24/7, prices start around $1,049 for two bedrooms, and staff rarely rush applicants. Long-term residents cite consistent upkeep. First-time renters specifically call out how staff walked them through approval anxiety.

Affordable & Income Restricted HousingGarden Style & Suburban Communities
Metropolitan at Cityplace
#62
70

Metropolitan at Cityplace

3.9(195)✓ Google-verifiedPublishes prices

Most residents report a clean, well-maintained community with spacious layouts and responsive staff, particularly praising Elizabeth and Eva's professionalism during move-in and ongoing assistance. Standout amenities include the pool, fitness center, and family events like Easter egg hunts. Concerns surface around security and access control, with reviewers noting missing packages, limited camera coverage, and uncertainty about who can enter the gated property; a few also mention mechanical issues with doors and broken blinds.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Mariposa at Western Heights
#63
77

Mariposa at Western Heights

4.7(73)✓ Google-verified

Residents consistently praise the cleanliness, staff warmth (especially Rosie and Laura), and responsive maintenance from Hank. The 55+ community attracts long-term residents who feel welcomed from application through move-in. A vocal minority flag security gaps at the main door and gate, occasional unprofessional interactions with management, and frustration with unresponsive corporate handling of complaints. One applicant delayed signing elsewhere while waiting for units that weren't ready during opening phases.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
Parc at White Rock Apartments
#64
66

Parc at White Rock Apartments

3.7(169)✓ Google-verified

Staff excellence drives repeat praise: leasing team members Kylie, Barbara, and Desiree earn consistent recognition for responsiveness and care, while maintenance supervisor Eduardo is repeatedly called out for speed and professionalism. The White Rock Lake proximity and community events cement a belonging sense among satisfied residents. However, infrastructure problems recur in reviews: broken elevators, non-functional garage doors and entry doors, and a cramped parking garage. Most critically, pest control failures left new residents fighting cockroaches despite paying for treatment. Communication breakdowns surface too, with some reporting unresponsive phones when contacting the office. The gap between staff quality and facility upkeep creates a mixed experience. Strong retention among long-term residents suggests the community and maintenance response overcome many frustrations, but incoming tenants should expect infrastructure quirks and pest issues to manage themselves.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Addison Apartments
#65
65

Addison Apartments

4.1(60)✓ Google-verifiedPublishes prices

Long-term tenants consistently praise Emma's responsiveness, fast maintenance, and the quiet, affordable lifestyle close to downtown Dallas. Recent reviews signal tension: new management has become distant and unresponsive, with tenants unable to reach the office, though the underlying property and location remain solid.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
2929 Wycliff Apartments
#66
65

2929 Wycliff Apartments

3.8(267)✓ Google-verifiedPublishes prices

Five-star leasing experiences stand out: David, Emily, Jamari, and Kita earn consistent praise for professionalism and welcome. The property's central Oak Lawn location and modernized units appeal to incoming residents. But long-term residents encounter a different picture. The pool remained closed May through August with minimal communication; maintenance requests stall for months or show completed when no one visited. Security concerns (broken doors, accessible entries, debris-filled grounds) and ongoing unit issues (mold, mice, broken appliances unresolved for the lease duration) frustrate those who stay. CAF's management transition (2024) marks a dividing line: prior residents credit better execution under Greystar.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Riata Apartments
#67
70

Riata Apartments

4.1(342)✓ Google-verifiedPublishes prices

Most residents praise rapid maintenance response and friendly leasing staff, especially Rosa and Cassandra. Several recent reviews describe vehicles damaged in the lot, drinking and drug use by residents, and a security presence that fails to prevent or address the problems. Management reportedly dismisses complaints with useless incident numbers.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
LTV Tower
#68
60

LTV Tower

3.8(76)✓ Google-verified

LTV Tower draws guests with its downtown location and cityscape vistas, and staff like the front desk and event bartenders earn praise for friendliness. However, a significant portion of reviews report roaches, spiders, dirty linens, mold, and poor maintenance; some tenants describe the unit condition as far worse than advertised photos, and management is criticized for slow response to safety problems including unsupervised roof access.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Towne Square Apartments
#69
65 low data

Towne Square Apartments

4.2(30)✓ Google-verifiedPublishes prices

Long-term residents report friendly management, solid maintenance, and quiet units with good soundproofing. Pricing is reasonable for the square footage. Older amenities and occasional odor complaints temper satisfaction, though the property stays clean overall.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Highland Hills
#70
65

Highland Hills

3.9(122)✓ Google-verifiedPublishes prices

Reviewers praise the leasing office staff, particularly Talia and Latroya, for patience and persistence through lengthy applications, with long-term residents noting the property's recent improvements. However, complaints center on lease terms being enforced unpredictably, maintenance delays (especially ice treatment in winter), and significant issues with deposit refunds that can take months, suggesting inconsistency between office and management responsiveness. The complex appears stronger on initial welcome and staff warmth than on back-end operations. First-year residents consistently describe clean units and friendly service, while long-term tenants report that safety concerns and billing disputes receive slow or no resolution despite repeated contact.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Maple at Med Center Apartments
#71
63

Maple at Med Center Apartments

3.8(252)✓ Google-verified

Leasing staff like Jordan and Vivian earn consistent praise for warmth and professionalism during tours. Emergency maintenance shines: an AC unit knocked out by electrical fire got fixed on July 4th without delay. Yet the experience fractures sharply once residents move in. Block 2 sits neglected with persistent roaches and odors. Routine work orders languish for weeks while management prioritizes capital projects (a second gate). Move-in apartments arrive dirty with previous tenants' belongings left behind. Residents report being talked down to about unit specs, charged for damage they didn't cause, and ignored when they dispute fees or pursue lost packages. The property markets as luxury, and some reviewers cite the pool and fitness center with genuine appreciation. But the gap between leasing promises and day-to-day management response is stark. Friendly faces at the desk mask an office that doesn't answer mail, doesn't return calls, and has blocked residents' direct maintenance contact after they pushed for accountability.

Affordable & Income Restricted Housing
Oakwood Place Apartment Homes
#72
65

Oakwood Place Apartment Homes

3.9(119)✓ Google-verified

Oakwood Place draws strong praise for its leasing team, particularly assistant manager Wynell, who approve applicants quickly and help people with bankruptcy or bad credit histories get housed within days. Maintenance responds even on weekends. However, multiple recent reviewers report finding rats, roaches, and fleas in units, along with noise from neighbors at night and concerns about move-in cleanliness. The property appeals most to those prioritizing speed and accessibility, but prospective residents should ask detailed questions about pest management and unit condition before signing.

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Lakeland Manor
#73
68 low data

Lakeland Manor

4.2(52)✓ Google-verified

Residents praise fast, attentive maintenance and a welcoming staff who handle requests promptly. Recent management brought unit renovations and a stronger sense of community, though questions linger about services for applicants with severe disabilities.

Senior & 55+ LivingAffordable & Income Restricted Housing
The Hive Apartments
#74
59

The Hive Apartments

3.5(303)✓ Google-verified

Ray and Jay dominate the positive experience: residents call out maintenance turnarounds measured in minutes, AC fixes, dishwasher repairs, even a pigeon rescue, with staff like Maggie offering temp units and gestures when emergencies drag on. Against this, a stark counterpoint: mold that wasn't actually fixed despite marked work orders, security deposits unaccounted for after move-out, office unavailability, and strong odors in laundry rooms. The split in ratings (53% five-star, 34% one/two-star) reflects two The Hives: one where maintenance solves your problem fast, one where basic upkeep and follow-through fail. Review depth is limited to what these 30 texts show; no pricing or lease terms appear.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Bella Vista Park Apartments
#75
63

Bella Vista Park Apartments

3.7(161)✓ Google-verified

Bella Vista Park draws renters seeking affordable housing in East Dallas, with some residents finding it peaceful and well-maintained under certain management. However, reviews swing sharply: newer tenants report unresponsive office staff, delayed AC repairs, and loud neighbors, while longer-standing residents praise specific staff members but note the complex has deteriorated since recent management changes and faces persistent noise and security gate problems.

Affordable & Income Restricted Housing
The Madison at Bishop Arts Apartments
#76
63

The Madison at Bishop Arts Apartments

4.0(61)✓ Google-verified

Residents praise the staff's personal attention and quick maintenance turnarounds, especially the property manager's hands-on approach. The rooftop and Bishop Arts walkability appeal to young professionals on a budget. However, significant complaints arise about chronic parking shortages (with cars towed from reserved spots), deposit refunds delayed months after move-out, weak security communication during emergencies, and lack of standard amenities like gyms or pools. The location's distance from groceries and gym facilities frustrates residents reliant on cars.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Galbraith
#77
59

The Galbraith

3.2(142)✓ Google-verified

Long-term residents and recent arrivals report well-kept units, responsive management (especially Eryn, Dominique, Audrey), and a safe downtown location. The building's reputation fractures over staff interactions: front desk professionalism varies widely, and security enforcement has drawn repeated complaints about intimidation of visitors and delivery personnel. Praise for clean spaces and modern finishes contrasts sharply with accounts of pest problems, gym amenities falling short of marketing, and inconsistent customer service on phone and in-person. Reviewers split decisively between genuine satisfaction and frustration over unprofessional conduct.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Ace Apartment
#78
64

The Ace Apartment

3.8(219)✓ Google-verified

Close to bus stops and a six-minute walk from the train station. Renovated units feature quartz counters and stainless steel appliances. However, recurring complaints center on management responsiveness, AC failures, maintenance delays that take weeks, and leasing staff who contradict themselves or dismiss tenant concerns. Security deposit returns have required court intervention; some residents report pest and water damage going unaddressed.

Affordable & Income Restricted HousingGarden Style & Suburban CommunitiesLuxury High-Rise Apartments
Infinity on Yorktown
#79
73

Infinity on Yorktown

4.0(210)✓ Google-verifiedPublishes prices

Tracy and Char stand out for genuine hospitality during move-in, turning paperwork into a personal handoff. Units are clean and spacious, the courtyard and pool feel upscale, and staff answer questions patiently. However, a handful of residents report mold claims dismissed as tenant fault, surprise application fees despite promotions, and selective enforcement of trash violations. The core experience is strong, but maintenance response and billing transparency need work.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Silver Gardens Apartments
#80
66

Silver Gardens Apartments

4.0(69)✓ Google-verified

Most residents praise the staff warmth and grounds upkeep, with many living here over a decade. A significant group reports worsening cockroach problems despite repeated complaints, suggesting management has not resolved pest control despite knowing the issue.

Senior & 55+ LivingAffordable & Income Restricted Housing
Sylvan Thirty Apartments
#81
72

Sylvan Thirty Apartments

4.3(369)✓ Google-verified

Sylvan Thirty draws strong praise for individual staff members who make the leasing and move-in experience smooth, and residents enjoy the West Dallas location and downtown views. Maintenance and housekeeping issues pull the rating down sharply: elevators fail repeatedly, AC systems go unfixed for days, common areas smell rancid, and dog waste litters stairs and walkways. Recent management changes have improved elevator response times, but older complaints about non-refunded deposits and poor communication suggest deeper operational gaps. Contemporary review swings-recent five-star updates about Katherine's responsiveness contrast starkly with older one-star complaints about ignored repair requests and unpaid refunds. The property appears caught between capable individual staff and systemic maintenance and cleanliness breakdowns. Cost-of-living complaints surface when these failures overlap, suggesting residents feel they are paying premium rent for declining upkeep.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Reese Court Villas
#82
61 low data

Reese Court Villas

3.8(83)✓ Google-verified

Most residents praise the quiet setting, upkeep, and responsive maintenance team. Front office staff Erin and Portia earn consistent mention for help and friendliness. A few complaint that calls to the office go unanswered, though recent reviews suggest this has improved under current management.

Affordable & Income Restricted Housing
Bluffview Apartments
#83
66

Bluffview Apartments

4.1(35)✓ Google-verified

Most residents enjoy the quiet grounds and quick maintenance response, with staff that makes leasing straightforward and welcoming. However, some tenants report steep rent increases and difficulty reaching the office by phone, and a vocal minority cite ongoing maintenance delays and management that dismisses resident concerns.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Delafield Villas Apartments
#84
62

Delafield Villas Apartments

3.5(208)✓ Google-verified

Most residents praise the calm, clean grounds and the personal attention from staff members like Kita and Martha, who go out of their way to help tenants. Maintenance is responsive, and families appreciate the quiet setting and afterschool programs. However, the office struggles with phone availability: callers report reaching no one during business hours and getting voicemail repeatedly, even when staff are listed as present.

Affordable & Income Restricted HousingGarden Style & Suburban Communities
4110 Fairmount
#85
71

4110 Fairmount

4.2(327)✓ Google-verified

New residents consistently praise individual staff members by name, particularly leasing agents who handle tours and transfers with care and local knowledge. Long-term tenants, however, report a sharp decline in maintenance and communication: emergency AC repairs left unanswered for days during summer heat, building access systems failing without resident notification, and a general lack of transparency when widespread problems occur. The disconnect between the leasing experience and post-move-in service frustrates those who've stayed longer than a year. Management is attentive to move-in and shows genuine hospitality during the leasing process. Yet residents report forced internet contracts, stacked fees, unreliable appliances, and an emergency maintenance line that functions more as a voicemail void than a dispatch service. One long-term tenant describes a particular pattern of failed system implementations and poor follow-through on building-wide issues, suggesting internal coordination problems rather than individual staff lapses.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Fairway Village Apartments
#86
61

Fairway Village Apartments

3.2(58)✓ Google-verified

Most five-star reviewers highlight clean, quiet surroundings and management that actively solves tenant problems. Staff greet residents with friendliness, maintenance responds visibly, and the property appears to have improved significantly over recent years.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Manchester State Thomas Apartments
#87
57

Manchester State Thomas Apartments

3.3(163)✓ Google-verified

Manchester State Thomas offers luxury finishes and an Uptown Dallas location, but residents report wildly inconsistent experiences tied directly to staffing changes. Some praise maintenance supervisors Angel and Juan for same-day fixes and daily updates; others describe months-long waits, work orders marked complete when unfixed, and emergency calls ignored. The core problem is systematic: residents routinely bypass management and hire contractors themselves because management blames budget limits and disputes accountability. Water damage, mold, AC failures causing $600-800 monthly utility bills, green pools, and broken security gates recur despite the high rent ($4,000-5,000 monthly). A contractor vehicle hit a resident's car during an uncontrolled roof project; billing errors have overcharged by thousands; crime incidents including sexual assault are documented. Newer hires like Frida and River (leasing) and select maintenance staff earn consistent praise, yet the office denies responsibility and, per one reviewer, requested review deletion. The property's condition and responsiveness depend heavily on which staff member you reach. The neighborhood itself draws consistent approval: residents praise the location, restaurants, and parks. But for the price and complexity of this property, management accountability is the deal-breaker for most who leave.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Ivy Urban Living
#88
71

Ivy Urban Living

3.9(195)✓ Google-verified

Residents consistently praise the maintenance crew for speed and attentiveness, naming Victor, Fernando, and Martha as standouts. Property managers like Tonique and Shanike earn high marks for professionalism and genuine care. The location near Uptown offers walkability to shops and services without a car. A vocal minority report months-long unresolved issues, hostile office staff, and slow emergency responses, though most residents describe service as dependable and staff as kind. Named maintenance workers and responsive leasing tours anchor positive experiences, while instances of negligence and poor communication undercut trust for affected residents.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Carrara at Cole Apartments
#89
65

Carrara at Cole Apartments

4.1(120)✓ Google-verified

Carrara at Cole draws strong praise for its location near Knox-Henderson and Uptown, and for front-desk staff who consistently go the extra mile. The community calendar of events and maintenance responsiveness earn repeat residents' loyalty. However, a significant group reports persistent pest control neglect, chronic plumbing issues, poor noise insulation, and management that either ignores resident concerns or hits them with unexpected fees. Communication gaps between departments mean problems stay unresolved for months, and several reviewers say disputes have escalated to collections without staff follow-up.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Winsted at White Rock
#90
70

Winsted at White Rock

3.9(210)✓ Google-verified

Most residents report smooth move-ins, hands-on staff (Patricia, Rosalinda, and Cristian named repeatedly), and maintenance requests handled the same day. The property sits clean, the pool and fitness center draw praise, and the location near White Rock Lake appeals to families. However, unanswered emails and phone tag frustrate renters with maintenance gaps or appliance promises that don't materialize. Towing by a third-party contractor has escalated to police involvement, and recent charges for covered parking have soured some tenants who expected the perk included.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Eleven10 at Farmers Market Apartments
#91
61

Eleven10 at Farmers Market Apartments

3.7(284)✓ Google-verified

Staff at the leasing office-especially Ricky, Sade, and Sacha-consistently impress visitors with friendly, attentive service and knowledge of units. The Downtown location and recent price drops draw interest, and some long-term residents praise affordability and the complex overall. However, residents report serious safety and maintenance failures: broken security cameras, inoperative door locks, stolen car parts, and a stranger banging on doors at 3 AM. A/C routinely fails in summer; elevators have been out for months; rats appear in yards and near the pool. Move-out fees are unexpectedly high. Management often dismisses complaints rather than act on them.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
The Bohéme
#92
70

The Bohéme

4.3(242)✓ Google-verified

Guests choosing The Bohéme for its modern finishes, rooftop views, and location in vibrant Oak Cliff often encounter a stark contrast between the leased unit and the lived experience. Staff like Marissa and Vicky earn consistent praise for attentiveness during tours and move-in, yet tenants report that post-occupancy support falters when facing ongoing issues. The property's main obstacles are relentless siren noise from Methodist ER, thin construction that carries every neighbor sound and activity, pervasive hallway grime despite pet-friendly marketing, and fee accumulation (parking, trash, locked-in internet) that erodes stated value. Several residents flag security gaps (prolonged garage failures, unlocked exterior doors) and inconsistent enforcement against problem tenants. Those staying longer than a year tend to report maintenance responsiveness, yet simultaneous complaints about bed bugs, roaches, and stained common areas suggest systemic cleaning gaps.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Sophia Apartments
#93
59

The Sophia Apartments

3.2(402)✓ Google-verified

Half the residents report supportive staff and solid maintenance work, particularly from technician Iván Reyes. The other half face months-long waits for repairs, uncollected phone lines, and mold or pest problems that go unaddressed despite repeated complaints. Management billing practices and office accessibility remain serious pain points. The split reflects two different experiences at the same property. When maintenance arrives, work gets done well and staff like Lisa Marie act quickly on concerns. But reaching the office feels near-impossible for many, and reaching back for repairs requires persistence some residents don't have. Affordable units and spacious layouts draw people in, but communication gaps and delayed upkeep can make those savings feel hollow.

Affordable & Income Restricted Housing
Atera Apartments
#94
64

Atera Apartments

4.0(503)✓ Google-verified

Atera draws strong praise for leasing staff like Gabby and Emily, who consistently earn five-star reviews for professionalism and responsiveness. The mismatch lies in property operations: residents report months-long closures of pools (green and stagnant), broken gym equipment, unmaintained grounds, and serious security lapses where entry gates remain stuck open. One long-term resident called out a pattern of decline in communication and safety response. Staff continuity appears to help: residents mention Veronica (property manager) and maintenance teams stepping up recently. Yet billing disputes and difficulty reaching the office by phone remain friction points. The complex sits near downtown and medical district amenities, but location cannot offset repeated failures to maintain basic upkeep or respond to genuine safety concerns like vehicle break-ins.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Inwood Station Apartments
#95
70

Inwood Station Apartments

4.1(322)✓ Google-verified

Half of residents report genuine satisfaction with responsive maintenance, welcoming staff, and proximity to Dallas landmarks and DART transit. The other half face recurring garage break-ins, window smashes, and catalytic converter thefts, with management declining to cover damage despite known security gaps. Thin walls mean noise from neighbors, planes (Lovefield), and train tracks disrupts sleep.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Providence Mockingbird
#96
60

Providence Mockingbird

3.5(178)✓ Google-verifiedPublishes prices

Many tenants praise staff warmth and swift leasing support, particularly highlighting an employee called TK or Tekelia who goes beyond standard help, even assisting formerly homeless residents secure housing. Yet a stark divide emerges: maintenance complaints pile up (elevator failures, spider webs, delayed fixes), safety worries surface, and the pool sits neglected, leaving some residents questioning whether the property matches its asking price. Garden-style and high-rise units draw solid marks, but the experience hinges on staff connection more than building upkeep. Veterinary residents and those using housing vouchers report positive transitions, though critics call the operation manipulative and unsafe. The company accepts pets (non-refundable fee $250, monthly rent $20) and works with housing programs, but physical grounds and reliability remain contested.

Senior & 55+ LivingAffordable & Income Restricted Housing
The Dylan
#97
60

The Dylan

3.7(99)✓ Google-verified

Long-term residents consistently praise maintenance speed and staff warmth, particularly leasing agents and property managers. However, several recent concerns cloud the picture: security deposit disputes months after move-out, delayed unit turnover at lease start, weak phone responsiveness, and serious allegations of discriminatory conduct and financial overcharging. The gap between day-to-day living and management accountability appears substantial. Staff named positively include Michael Williams, Jennifer Ramirez, Sharetha, Kathena, and (formerly) Ashley, with maintenance teams also commended. A broken HVAC unit left unresolved for over a month in summer heat and persistent hallway odors signal maintenance gaps during crisis situations. One reviewer reported homophobic treatment and unsubstantiated post-move charges passed to collections.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
SkyHouse Dallas Apartments Victory Park
#98
55

SkyHouse Dallas Apartments Victory Park

2.9(157)✓ Google-verified

Residents who have stayed here speak warmly of the concierge team, maintenance speed, and quiet units, but the leasing experience is consistently hostile. Prospects report combative questioning of their finances, dismissive phone calls, and cancelled appointments. Current residents face ongoing elevator failures (staff describe them down over 60% of the time), expensive early termination fees approaching $4,000 plus two months' rent, and repeated vehicle break-ins despite paid parking. The building's physical location near Katy Trail and local dining appeal is genuine, yet security gaps and management's indifference to complaints compound frustration. Staff inconsistency is sharp: some describe genuine kindness from Adrianna, Chris, McKenzie, and Victoria; others report rudeness, profiling, and deliberately slow service at the concierge desk.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Oakwood Apartments
#99
60

Oakwood Apartments

3.7(58)✓ Google-verified

Oakwood delivers on affordability and responsive leasing staff, particularly Luz and Gina, who handle requests promptly. Spacious layouts and family-friendly management draw long-term residents. However, recent complaints about AC failures, towing enforcement, and maintenance inconsistency suggest quality issues are growing despite the strong reputation in the office.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Bluffs at Lakewood
#100
59

Bluffs at Lakewood

3.3(189)✓ Google-verified

Most residents praise the maintenance crew's speed and the office staff's responsiveness, citing fixes within 24 hours even at odd hours. The location near White Rock Lake trails, affordable rent for the area, and gated security draw tenants, but exterior cleanliness, persistent pest issues, and parking shortages test patience, especially during summer months or weekends. Leasing staff member Ciahna is repeatedly highlighted for professionalism and care during the application process. Cosmetic issues (incomplete remodels, stained flooring, questionable balcony condition) suggest the owner's deferred maintenance spending, not management neglect. Theft from vehicles has occurred, though residents note the complex does emphasize securing valuables and belongings.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Casa Grande Villas Apartments
#101
62 low data

Casa Grande Villas Apartments

4.1(18)✓ Google-verified

Most residents praise Yolanda and the management team for welcoming service and easy leasing. Maintenance responds quickly and the community feels homey. Older complaints about unreachable office and pest issues surface, though recent reviews do not mention these.

Affordable & Income Restricted HousingGarden Style & Suburban Communities
Good Haven Apartments
#102
67

Good Haven Apartments

4.3(283)✓ Google-verified

Reviewers report chronic pest problems (roaches, bed bugs, rats) that the complex does not address adequately, and some praise attentive staff, yet most complaints centre on unresponsive AC service during extreme heat, limited parking with car tows, and rude or dismissive office and maintenance personnel. Fumigation costs are sometimes charged to tenants.

Senior & 55+ LivingAffordable & Income Restricted Housing
Five Mile Creek
#103
57

Five Mile Creek

3.3(142)✓ Google-verifiedPublishes prices

Five Mile Creek offers spacious, clean apartments at affordable prices with staff like Germany who go out of their way during the leasing process. However, serious problems undermine the positive first impression: maintenance can take months even for AC failures in heat, management ignores phone calls and emails, and multiple reviews document disability access denials, alleged staff fraud involving money orders, and widespread neglect of grounds, pests, and building systems.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Casa Treviño Apartments
#104
62 low data

Casa Treviño Apartments

5.0(8)✓ Google-verified

All eight reviews are five-star, citing warm staff, a tidy property, and amenities like the community room. One visitor noted staff arranging on-site barber services for residents, reflecting attention to residents' practical needs.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
AVANT on Market Center
#105
53

AVANT on Market Center

2.5(107)✓ Google-verifiedPublishes prices

AVANT delivers a striking exterior that masks fundamental operational failures. Elevators regularly fail for months; vehicle theft and break-ins happen frequently with security unresponsive; management ignores resident complaints and delays basic repairs. A handful of leasing consultants like Reynaldo shine, but the organization behind them does not. Building 1 residents report better conditions than Building 2, where infestations and broken infrastructure are widespread. The price premium for "luxury" does not materialize in daily living.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Cherokee Village Apartments
#106
57

Cherokee Village Apartments

3.7(157)✓ Google-verified

Living conditions have deteriorated sharply under recent management. Reviewers report roach infestations, electrical outages lasting weeks, neighbor noise that disrupts sleep, and slow or no response to complaints. A small group praises specific staff members like Leeandra and Maria for personal warmth, but the broader complex struggles with maintenance failures and lease rule changes mid-tenancy.

Senior & 55+ LivingAffordable & Income Restricted Housing
Woodridge Apartments
#107
57

Woodridge Apartments

3.3(180)✓ Google-verified

Five-star reviews consistently highlight staff members Tina, Cindy, and Kash for patience and responsiveness. One-star reviews cite serious, recurring concerns: slow maintenance (A/C repairs), aggressive fining practices, deposit disputes, a neighborhood plagued by shootings and car theft, bed bug infestations, and a gate that remains non-functional despite resident requests.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Villas of Remond
#108
60

The Villas of Remond

4.0(60)✓ Google-verified

Older residents often praise the peaceful grounds and professional care from manager Michael, especially during move-in. However, persistent complaints about unresponsive maintenance, locked office doors, and rude leasing staff create frustration. Families report month-long waits for repairs, withheld deposits, and dismissive treatment when raising issues. The complex works well when managed directly by Michael but falters when dealing with front-office staff and maintenance scheduling.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
Jaipur Lofts
#109
54

Jaipur Lofts

3.3(22)✓ Google-verified

Recent months show marked improvement under new property manager Brianna, who residents credit with faster maintenance, genuine community investment, and resolving long-standing work orders. Earlier reviews flagged chronic phone issues, crime and break-ins, dirty common areas, and a neighborhood with youth disturbances at night. The split between very positive recent praise and older complaints suggests real operational turnaround, though safety and grounds upkeep remain watch-points.

Affordable & Income Restricted Housing
Grand Estates at Kessler Park
#110
59

Grand Estates at Kessler Park

3.4(230)✓ Google-verified

Half the reviews are five-star; half are one or two. Long-term residents praise the downtown views, convenient location, and specific staff members like Irma, Mr. Joseph, and Johanna. But frequent complaints center on AC that stays broken for months despite multiple requests, cars stolen or vandalized inside gated parking, and maintenance marking jobs done when no one ever came. Rent is steep for these recurring failures. Walls are paper-thin, letting traffic and neighbors bleed through at night. Package room, gym, and gates are often locked or left open without explanation. Leasing office staff are polite but seem unable to enforce accountability on the maintenance side or stop gate breaches. An inspector from Dallas found mold and extreme heat that resulted in city fines.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Park West Apartments
#111
59

Park West Apartments

3.7(194)✓ Google-verifiedPublishes prices

Park West's split personality reflects a property in transition. The maintenance crew, led by Cliff and Annette, earns consistent praise for quick repairs and going above hours; one resident credits Cliff with replacing an AC unit and thermostat during a heat emergency. Leasing staff like Nayelli and Courtney score high marks for warmth and professionalism. But new management (Berkshire, which took over in May/June 2026) has triggered a backlash. Residents report nightly fire alarms, non-functional elevators, broken gate and door locks, and pets being charged rent despite valid ESA documentation, with billing errors piling on late fees. Management communication is thin ("one guy working downstairs", AI chatbot failures, unreachable office). Common areas and dog parks have been closed without explanation. The property feels stretched: security is absent, homeless occupation of stairwells and storage reported, and many long-term residents say they are leaving.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
King Bridge Crossing
#112
59 low data

King Bridge Crossing

4.3(18)

Most residents express attachment to King Bridge Crossing and say they prefer it to other local options. Review detail is thin and older, making specific service claims hard to verify.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Mayflower Apartments
#113
63

Mayflower Apartments

3.7(226)✓ Google-verified

Since new management arrived, residents report improved spaces, responsive staff, and modernized parking and common areas. However, serious maintenance gaps remain: elevators fail repeatedly, pool chemistry poses health risks, and security lapses persist despite paid services. Noise complaints go unaddressed, and the building shows signs of decline from its early years. Long-term residents highlight safety concerns that management has not resolved. A property manager with industry credentials cited unsafe stairwells, unacceptable fire safety risks, and chemical contamination that caused illness. The contrast between five-star recent reviews and one-star safety complaints suggests either new improvements or divergent experiences by unit type or building section.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Icon at Ross Apartments
#114
58

Icon at Ross Apartments

3.4(143)✓ Google-verified

Staff like Eduardo and Desiree earn consistent five-star praise for their professionalism, patience, and attention during leasing, and newer management is making infrastructure improvements. But residents encounter ongoing problems: elevators down for months, pest invasions despite repeated requests, hallways accumulating trash and debris, and security lapses including missing packages and vehicle break-ins. The property itself appeals to budget-conscious renters who value nightlife proximity and parcel lockers, yet the gap between lease promises and day-to-day maintenance creates frustration. Maintenance requests sometimes take days to reach, and when they do arrive, fixes often do not stick. One resident found a storage unit containing other tenants' personal documents, raising serious privacy concerns.

Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Shiloh Village Apartments
#115
53

Shiloh Village Apartments

3.5(53)✓ Google-verified

Shiloh Village offers affordable housing with mixed on-ground experience. Recent management changes have won praise for professionalism and a calmer community atmosphere, yet safety concerns, noise complaints, and slow maintenance response remain serious issues for long-term residents.

Affordable & Income Restricted Housing
City Walk @ Akard Apartments
#116
58

City Walk @ Akard Apartments

3.5(101)✓ Google-verifiedPublishes prices

Strong downtown location draws residents who appreciate walkable access to work and nightlife; leasing staff, maintenance, and security teams earn regular praise. However, recent reviews flag concerns about the application screening process, missing or non-functional amenities (gym, internet, pool), and questions about management practices under Catholic Charities oversight.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Asante Apts DBA Miketempeltonllc
#117
54 low data

Asante Apts DBA Miketempeltonllc

2.7(197)✓ Google-verified

Asante has earned deep loyalty from some residents who credit staff like manager Cynthia with life-changing support and a genuine second-chance environment, plus visible security efforts. However, a large cluster of recent reviews documents serious concerns: lease terms allegedly misrepresented to vulnerable tenants, maintenance requests ignored, promised rent adjustments denied, and security failures including break-ins and squatting left unaddressed.

Affordable & Income Restricted HousingGarden Style & Suburban Communities
Trailside at Trinity Forest Apartments
#118
53

Trailside at Trinity Forest Apartments

3.7(36)✓ Google-verified

Staff members Luis, Aramy, Ausecio, and Shay are praised for patience and respectful leasing assistance, making apartment options clear without rushing. However, residents report serious maintenance failures, uncontrolled pest problems, security gaps (theft, break-ins, gate issues), aggressive towing practices, and management indifference to safety complaints and structural damage. Recent reviews highlight violent neighbor incidents and deaths on property with no protective response from management. Pest issues including roaches and mice persist despite resident reports. Parking lot flooding, broken laundromat, and mailbox break-ins remain unresolved. This pattern suggests strong staff performance at leasing offset by systematic neglect in management accountability and upkeep.

Affordable & Income Restricted Housing
The 1906 at Bishop Ridge
#119
57

The 1906 at Bishop Ridge

4.1(20)✓ Google-verifiedPublishes prices

Many tenants praise staff members, especially a leasing associate named Maya, for personal attention and swift approvals. However, multiple residents report discriminatory behavior during tours, unmet lease commitments, and poor communication from management on serious concerns. The property itself draws compliments for location and price, but operational inconsistencies and how complaints are handled have created real doubt about fairness.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Manor House
#120
62

Manor House

3.7(229)✓ Google-verifiedPublishes prices

Five years of service masks serious deterioration since the shift to Living Residential LLC management. The 3.7 rating reflects a stark split: newer residents and those who interact only with standout staff (notably concierge Lemon, Leon, and Janis) praise hospitality and location, while longer-term tenants report widespread pest infestations, ignored repair requests, and dismissive management responses that prioritize cosmetic upgrades over livability. Maintenance responds quickly when called, but underlying conditions persist. The downtown Historic District location near Deep Ellum and Uptown draws praise for walkability. Pet fees total $560 annually, and forced valet parking costs have climbed. Residents warned away cite three years or more of unresolved cockroach and bed bug problems, HVAC failures, and unresponsive management who minimize tenant concerns even when presented with photographic evidence.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Parea Oak Lawn Apartments
#121
57

Parea Oak Lawn Apartments

3.4(123)✓ Google-verifiedPublishes prices

Parea Oak Lawn shows a stark split: five-star reviews from a year ago praised renovation efforts and responsive maintenance, but recent complaints center on A/C failures, billing issues, and a leasing office that doesn't answer phones. Multiple residents report that work orders sit marked "complete" without repairs done, and staff turnover has been frequent enough that new employees can't track ongoing problems. The property's appeal depends on timing and persistence. Families and working residents need reliable climate control and quick maintenance, but current tenants describe having to demand repairs daily and filing duplicate work orders. Location remains a genuine advantage near downtown and major parks, and the fitness center and playground exist, yet these amenities feel secondary when basic systems fail.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Fitz Apartments
#122
53 low data

The Fitz Apartments

3.8(23)✓ Google-verifiedPublishes prices

The Fitz splits sharply: residents praise clean units, Laura's hands-on management, and maintenance responsiveness, but parking bottlenecks (mostly compact stalls, frequent gate failures) and communication gaps (missed tours, no on-site office) frustrate many. Clean-minded pet owners report dog park neglect; others faced mold with no response.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Rosemont at Ash Creek
#123
55

Rosemont at Ash Creek

3.3(87)✓ Google-verified

Five-star and one-star reviews split Rosemont at Ash Creek almost evenly. Earlier reviewers praised Julissa, Bruno Beltrán, and the maintenance team for quick fixes and attentive service. Recent reviews paint a sharply different picture: new management staff reportedly ignores emails, missed deposit refunds after three months, and aggressive door-knocking tactics over small balances frightening residents.

Affordable & Income Restricted Housing
The Hampton At Lakewest
#124
52 low data

The Hampton At Lakewest

3.6(95)✓ Google-verified

Management and maintenance problems dominate resident feedback. One person reported bedbug infestations handled inadequately, another cited maintenance workers entering wrong apartments with no follow-up, and a third described billing disputes and a manager who spoke over residents rather than listening. A handful of positive reviews mention safety and upkeep, but they predate recent complaints. Evidence is mixed but weighted toward operational failures.

Affordable & Income Restricted Housing
Paradise Gardens Apartments
#125
56 low data

Paradise Gardens Apartments

4.0(40)✓ Google-verified

Valerie, an office staff member, earns consistent five-star praise for speed and professionalism, and several residents credit the maintenance team with quality work. However, persistent pest problems (bed bugs, roaches, rats), delayed repairs, security failures, and allegations of predatory lease practices and misrepresentation create serious concerns for long-term residents. Recent renovations have not resolved underlying management issues.

Senior & 55+ LivingAffordable & Income Restricted HousingGarden Style & Suburban Communities
Birchwood Apartment Homes
#126
51

Birchwood Apartment Homes

3.0(110)✓ Google-verified

Most residents report unresponsive management, ignored maintenance requests, and recurring pest and mold problems. Recent staff changes offer limited hope, but long-standing complaints about rent processing errors, poor unit conditions, and staff rudeness dominate the feedback. Affordability appears offset by operational failures and tenant safety concerns.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Eban Village Apartments
#127
51

Eban Village Apartments

2.4(108)✓ Google-verified

Most residents report neglected grounds, nonfunctional drainage in bathrooms, and broken security gates. A few recent reviews note new management has started making repairs, though widespread maintenance issues and resident safety concerns remain the dominant theme.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Estelle Village Apartments
#128
54

Estelle Village Apartments

2.9(197)✓ Google-verified

Estelle Village Apartments operates as affordable senior housing in Dallas but struggles with persistent crime, safety concerns, and property neglect. Reviewers report shootings, break-ins, and drug activity occurring regularly; staff communication is often dismissive, and maintenance issues including black mold remain unaddressed. A small number of longer residents credit flexible rent policies during hardship, though most reviews recommend avoiding the property entirely.

Senior & 55+ LivingAffordable & Income Restricted Housing
Colonia Tepeyac Apartments
#129
49 low data

Colonia Tepeyac Apartments

2.9(40)✓ Google-verifiedPublishes prices

Colonia Tepeyac earns 2.9 stars across 40 reviews, far below the affordable-housing category average of 3.91. Residents report persistent pest problems, structural damage, and slow repairs. The waiting list process is opaque: applicants wait months with little communication, and approval numbers sometimes increase rather than decrease. Office staff are described as dismissive when residents report issues. A small number of long-term residents praise stable management, but recent and historical reviews document pest infestations, thin walls, safety incidents, and maintenance failures that the complex has not resolved.

Affordable & Income Restricted Housing
Skyline Place Apartments
#130
50

Skyline Place Apartments

3.3(90)

Skyline Place residents report chronic maintenance delays and incomplete repairs that persist for months. Office staff rarely answer calls, security ignores noise complaints, and residents describe units as run-down, while management is quick to levy fines.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
The Belleview Apartments
#131
58

The Belleview Apartments

3.4(120)✓ Google-verified

Reviewers praise the management team and quick maintenance turnarounds, and several long-term residents enjoy the community events and apartment finishes. However, chronic elevator failures, roach problems, and security lapses (unmonitored gates, car break-ins) frustrate tenants, and some report leasing office communication is slow and unprofessional during the application process.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Villas of Sorrento
#132
49

Villas of Sorrento

3.1(136)✓ Google-verified

Staff in the leasing office earned genuine praise for kindness and follow-through years ago. Since new management arrived mid-2023, maintenance requests pile up for months, roaches persist despite bleach-scrubbed floors, and safety incidents escalate. Residents describe hunting down technicians, waiting in lines to enter gates, and no longer trusting promised repairs. Current conditions divide sharply by tenure: pre-2023 residents recall a functioning community; newer arrivals encounter broken AC units, clogged pipes, and a leasing team that rarely answers phones or returns calls. One reviewer spent six months with no cooling; another watched a window unit promised for months never arrive. The neighborhood's gang and youth supervision troubles surface repeatedly and add to the sense of abandonment.

Senior & 55+ LivingAffordable & Income Restricted Housing
Arlington Park Villas
#133
52 low data

Arlington Park Villas

3.6(45)✓ Google-verified

Tenants report a strong community feel and helpful front desk staff, with fast maintenance response when complaints are filed. However, multiple residents over three years describe persistent mold, water damage, and roaches that management has not fixed despite repeated work orders. Car thefts and dim lighting are also concerns. Long-term residents note declining conditions and rising rents.

Senior & 55+ LivingAffordable & Income Restricted Housing
Broadstone Paragon
#134
54

Broadstone Paragon

3.3(145)✓ Google-verified

Most residents report strong leasing and maintenance teams that respond quickly and communicate well day-to-day. However, the experience unravels on security, where mass car break-ins in the garage happen weekly with no cameras or meaningful patrols, and management has placed eviction notices without warning when payment portals fail. Residents also describe endless broken elevators, a pool closed since May 2025, faulty WiFi bundled into non-negotiable $100/month fees, and wrongful tows that the office refuses to resolve. The core frustration is that friendly staff cannot fix higher-level decisions: no security investment despite years of complaints, poor lighting and no cameras in garages, forced internet monopoly, and delayed maintenance on structural issues like broken outlets, mold, and sagging floors. Several residents felt abandoned in emergencies and unaware of serious incidents like break-ins or property breaches.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Ewing Villas
#135
47 low data

Ewing Villas

2.8(49)

Ewing Villas offers spacious units in a reasonable neighborhood, but tenants report severe maintenance neglect and pest problems. Units take weeks to get repairs done, roach infestations persist, and frequent manager changes leave complaints unresolved.

Affordable & Income Restricted Housing
Factory Design District
#136
55

Factory Design District

3.2(222)✓ Google-verified

Industrial styling and a prime Design District location draw residents, but chronic infrastructure failures undermine the experience. Four of five recently installed elevators routinely fail for weeks or months at a time, stairwells reek of pet waste, and management delays maintenance requests for 30+ days while ignoring policy violations. Staff members Diamond, Diamond Washington, Craig, and Catherine earn individual praise for responsiveness, yet office communication slows dramatically once lease issues arise. Rent does not match the deteriorating conditions. Pest infestations, flooded units, pre-move-in filth, and broken appliances suggest systematic underinvestment by ownership (Clear Capital and Willow Bridge). Reviewers note management promises fixes "they're working on it" but follow through lags. The complex shines on the tour and at move-in, then reveals a backlog of deferred maintenance and enforcement failures that leave residents frustrated by month three.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Carriage House Apartments
#137
47 low data

Carriage House Apartments

2.8(23)✓ Google-verified

Carriage House sits in a prime Lower Greenville location and attracts renters who value walkability and safety. However, tenant experiences split sharply: recent reviews praise quick maintenance response under new ownership and neighborhood character, while long-term complaints center on roach problems, broken air conditioning, unresponsive management, and lease terminations without relocation help.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Royal Palms
#138
50 low data

Royal Palms

3.2(12)✓ Google-verified

Older reviewers praised quiet, renovated units, but recent complaints center on unresponsive management, aggressive towing policies without clear notice, and aggressive fee structures. Recent tenants also report poor soundproofing and maintenance delays, which undercut the unit quality earlier residents appreciated.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Parks at Wynnewood
#139
54 low data

Parks at Wynnewood

3.0(143)✓ Google-verified

Mixed condition and management responsiveness plague this senior community. Roach infestations, mold, and unrepaired appliances and structural issues are recurring complaints. Earlier reviews note renovation activity, but recent reports suggest deterioration and uninvolved management.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
Belmont Court Apartments
#140
49 low data

Belmont Court Apartments

3.2(14)

Reviewers from several years ago praised the location and assigned parking, but recent complaints dominate. Pests, broken pool, rotted wood, leaking ceilings, and management unresponsiveness feature heavily in current resident reports. Security issues including car theft and unauthorized entry have also surfaced.

Affordable & Income Restricted HousingLuxury High-Rise Apartments
Cliff View Village Apartments
#141
51 low data

Cliff View Village Apartments

3.6(7)

Visitors note the quiet, peaceful grounds and solid upkeep overall. However, some residents report difficulty getting maintenance done despite paying rent on time, with staffing gaps that may affect response times.

Senior & 55+ LivingAffordable & Income Restricted Housing
Green House Apartments
#142
40 low data

Green House Apartments

5.0(1)✓ Google-verified

Limited review evidence: one five-star rating. Their website lists updated kitchens with granite countertops, stainless steel appliances, hardwood-style flooring, and resort-style pool amenities in a gated community near East Dallas landmarks.

Affordable & Income Restricted HousingGarden Style & Suburban Communities
OR
#143
45 low data

Oak Ridge Apartments

4.2(17)

Residents report friendly staff and a calm atmosphere, but serious complaints about maintenance failures, pests, and billing inconsistencies undercut the experience. Limited review detail makes full assessment difficult.

Senior & 55+ LivingAffordable & Income Restricted HousingLuxury High-Rise Apartments
Carpenters Point
#144
45

Carpenters Point

3.6(31)✓ Google-verified

Carpenters Point serves seniors 55 and older with 1 and 2-bedroom apartments, a fitness center, and community spaces like a resident lounge and walking trail. Older reviews praised individual staff members as caring and family-like, but recent complaints describe rat infestations, slow maintenance, inadequate parking security, and management unresponsiveness to safety concerns. Vehicles have been damaged and inappropriately towed. The shift from positive to overwhelmingly negative suggests serious operational decline.

Senior & 55+ LivingAffordable & Income Restricted Housing
Carlisle on the Katy Trail
#145
39

Carlisle on the Katy Trail

No rating yet✓ Google-verified

Most recent reviewers praise the location, cleanliness, and leasing staff expertise, especially Quay and Karen's application support. A significant one-star review details chronic maintenance failures: incomplete repairs, problems recurring within days, and new damage caused during fixes, with management deflecting blame to the building's age rather than addressing systemic issues.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing

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Common questions about affordable & income restricted housing

How much does income-restricted housing cost in Dallas?
Rent is usually capped as a percentage of your income or set based on a fixed percentage of the area median income, so it varies by household size and the AMI tier of the unit. A 50% AMI unit will rent well below market rate for a comparable apartment, while an 80% AMI unit may only be modestly cheaper than market rent in some Dallas neighborhoods.
How long is the wait for an income-restricted apartment?
It depends heavily on the property and unit size. Popular communities near job centers or with good schools nearby can have waitlists running from several months to over a year, while newer LIHTC properties still leasing up may have units available right away. Always ask directly whether the waitlist is open before you apply.
What documents do I need to apply?
Expect to provide recent pay stubs or proof of income, prior year tax returns, bank statements, and photo ID for every adult household member. Some properties also check assets and require a background and rental history check, similar to a standard apartment application.
How can I tell if an income-restricted property is well managed?
Look past the income requirements and treat it like any rental search: read recent reviews for patterns around maintenance response time, cleanliness of common areas, and how disputes over deposits or fees get handled. A well-run affordable property should feel no different in day-to-day upkeep than a market-rate one.

Last updated 2026-08-13