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Affordable Housing in Dallas

Affordable & Income-Restricted Housing in DFW Metroplex

Affordable and income-restricted housing covers apartment communities in Dallas where rents are capped below market rate, usually because the property was built or financed using tools like the Low-Income Housing Tax Credit (LIHTC), HUD Section 8 project-based assistance, or city and county housing bond programs. Instead of paying whatever the market will bear, your rent is tied to a percentage of the area median income (AMI), often 30%, 50%, 60%, or 80% AMI, and you'll typically need to show pay stubs, tax returns, and household size documentation before you can move in. We've tracked 160 of these communities across Dallas, from downtown high-rises with set-asides to garden-style complexes in Oak Cliff, Pleasant Grove, and northern suburbs.

When comparing properties, look past the advertised rent. Check waitlist length, unit turnover, how strictly income limits are enforced (some properties mix market-rate and restricted units), utility allowances, and whether maintenance response times hold up once you're actually a tenant. Management quality varies a lot between properties even within the same tax credit program.

Our scoring weighs verified resident feedback, responsiveness, maintenance follow-through, and consistency over time rather than just star averages. See how we calculate it on our methodology page, or jump straight to the ranked guide to Dallas apartment complexes to see how these properties stack up against market-rate options.

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All affordable housing in Dallas, ranked by score and relevance

We found 160 businesses offering affordable housing in Dallas; 159 met the criteria for the scored directory. The order weighs each business's overall score by how much of its reviewed work is affordable housing, so a lower-scored specialist can rank above a higher-scored generalist.

Bell Katy Trail Apartments
#1
87

Bell Katy Trail Apartments

4.6(343)✓ Google-verified

Residents consistently praise staff friendliness and helpfulness, particularly during lease tours and move-ins. The building maintains excellent amenities near the Katy Trail with regular community events that help new residents connect. Staff members including Shannon, Jesse, Maria Conte, and Andrew are named repeatedly for attentiveness and making new renters feel welcomed. Reviewers describe the property as well-maintained with a vibrant, welcoming atmosphere throughout.

LuxuryAffordable Housing
Treymore at Cityplace Apartments
#2
85

Treymore at Cityplace Apartments

4.6(345)✓ Google-verified

Residents consistently report rapid maintenance dispatch and repairs, with Marcelo, Alberto, and Jose named repeatedly across months of reviews for same-day fixes and respectful service. Management staff including Carrie Williams and Londonn earn praise for patience and attentiveness. One concern about neighborhood conditions surfaced, though the bulk of feedback centers on staff competence and care rather than building or area issues. Service quality stands on relationships. Multiple residents mention feeling at home within months, crediting both maintenance speed and the office team's willingness to follow up after incidents. Maintenance requests for AC failures, electrical issues, and general repairs are consistently resolved promptly.

LuxuryAffordable Housing
Lakewood Flats
#3
83

Lakewood Flats

4.6(316)✓ Google-verified

Residents consistently highlight fast maintenance response (often same-day or next-morning), a calm setting near White Rock Lake, and staff like Dwayne Carey and Brittany Hawley who make people feel welcomed. Many stay for years. The 1-star review flags a livelier, social vibe with late-night activity and marijuana smoke; that reviewer felt management dismissed concerns rather than taking initiative. Management communication could be sharper, though maintenance personnel remain reliable. Parking enforcement is strict while neighbor disturbances sometimes receive less priority.

Garden Style (1-4 stories)Affordable HousingLuxury
Bell Knox District Apartments
#4
83

Bell Knox District Apartments

4.4(233)✓ Google-verified

Residents consistently highlight the maintenance team as exceptional: knowledgeable, efficient, and willing to explain work while going beyond basic requests. Leasing staff including Jonathan, Jesse Tavares, and Maria Cante earn repeated praise for patience, friendliness, and thorough guidance during tours. Move-in goes smoothly, maintenance requests are fielded within a day, and staff from the leasing office to grounds keep the complex clean and welcoming. Residents with years of tenure report sustained quality, and named technicians like Alex, Juan Urzua, and Alexander have earned individual commendation for prompt service and personable problem-solving.

Garden Style (1-4 stories)LuxuryAffordable Housing
LTD West Commerce
#5
82

LTD West Commerce

4.3(591)✓ Google-verified

Visitors repeatedly highlight the leasing team, especially Angie, Gabby, and Laura, as the standout strength. Tours feel warm and informative rather than transactional. Staff answer questions thoroughly and show genuine enthusiasm for the property. The physical space backs up that enthusiasm. Reviewers describe clean apartments, well-maintained grounds, quiet surroundings, and resort-style amenities (pool, fitness studio, sky lounge). Residents report frictionless transitions in and out, provided they follow guest registration rules.

LuxuryAffordable Housing

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Treymore North
#6
86

Treymore North

4.8(128)✓ Google-verified

Residents consistently praise the maintenance crew, particularly Marcelo and Alberto, for arriving quickly and finishing jobs right the first time without callbacks. Management staff like Carrie Williams stand out for their genuine care and willingness to solve problems thoughtfully. The maintenance team inspects for future issues, explains repairs to residents, and will come out on weekends. Reviewers note the team's positive attitude, respect for homes, and knowledge of their work. Several residents mention how much the community has meant to them personally.

Affordable Housing
MAA McKinney Avenue
#7
82

MAA McKinney Avenue

4.3(293)✓ Google-verifiedPublishes prices

Residents consistently report staying long-term and speak warmly about the community's upkeep and staff friendliness. Maintenance workers like Damante and Kyera earn specific praise, and recent resident events like free breakfasts generate enthusiasm. The complex spans multiple phases with distinct amenities: resort-style pools, rooftop terraces, EV charging, and ground-floor retail. Phase 1 appears particularly active with community gatherings. Long tenancy and visitor recommendations suggest residents feel at home here.

LuxuryAffordable Housing
Dallas Urby
#8
81

Dallas Urby

4.6(215)✓ Google-verified

Most residents praise Dallas Urby for its Design District location, well-equipped gym, and staff warmth-particularly the front desk team and resident events coordinator. The building has genuine personality and a strong community vibe, with walkable access to restaurants, coffee shops, and the Katy Trail. A vocal minority report serious maintenance failures: persistent AC outages requiring emergency equipment like air movers, water intrusions in units with concerns about mold, and slow management follow-up. Security lapses (car break-ins), phone system issues, and billing disputes around late fees and security deposits also surface, though some complaints predate recent management stabilization.

LuxuryAffordable Housing
400 North Ervay
#9
80

400 North Ervay

4.7(83)✓ Google-verifiedPublishes prices

Residents consistently praise Alexis Jones (leasing manager) and Ross (maintenance) for exceptional responsiveness and care. The historic downtown building itself earns high marks for cleanliness, quiet soundproofing, and proximity to arts, restaurants, and entertainment. One prospective tenant reported difficulty rescheduling a tour, but this is outweighed by strong ongoing resident satisfaction.

LuxuryAffordable Housing
Nolen Grand Apartments
#10
78

Nolen Grand Apartments

4.4(193)✓ Google-verified

Most residents find Nolen Grand a peaceful, well-maintained community with attentive staff. Quiet buildings and spacious layouts appeal to the 55+ crowd, though some report serious gaps: broken fixtures left unrepaired for months, roach problems, and absence of trash pickup despite the senior population.

Senior & 55+ LivingAffordable HousingLuxury
South Side on Lamar
#11
78

South Side on Lamar

4.6(445)✓ Google-verified

Units and maintenance earn consistent praise, with staff like David, Broderick, and the cleaning crew drawing personal recognition. The post-sale management transition under Lantower has created friction: security deposits withheld without itemized statements, poor office communication, and mounting fees for cosmetic repairs have left residents frustrated. Pet ownership brings trade-offs: the complex welcomes dogs, but many owners ignore waste, and parking shortages add to the tension.

LuxuryAffordable Housing
The Marquis of State Thomas
#12
76

The Marquis of State Thomas

4.7(126)✓ Google-verified

Residents consistently praise the walkable Uptown location and the responsiveness of maintenance staff, with many describing the community as safe and welcoming. However, recent complaints signal a sharp decline since management changed: elevators remain down for weeks, fire alarms malfunction during rain, fruit fly infestations persist, and residents report leasing staff becoming unreachable. Older residents note the property once hosted community events; those have vanished along with consistent communication and amenity upkeep. Staff like Joshua, Bradley, Kannin, and Allie are named repeatedly for genuine care and accommodation. The grounds and pool remain attractive. Yet the shift in property management has eroded resident confidence. Long-term residents specifically lament loss of the sense of community that once justified the premium price.

LuxuryAffordable Housing
Marquis on Gaston
#13
76

Marquis on Gaston

4.4(450)✓ Google-verified

Most residents praise the leasing staff, especially Autumn, Mike, and Stef, for responsiveness and the welcoming community feel. Amenities like the coffee lounge and pools are well-maintained, and maintenance teams repair issues quickly. However, vehicle break-ins happen repeatedly most months, and management's response to security complaints is slow. Some residents report weeks-long delays fixing water damage without mold checks, compounding frustration when safety concerns go unanswered. Newer arrivals and long-term residents who avoid the parking issues give 5-star reviews praising the location near Deep Ellum and the friendly atmosphere. Those who've experienced vehicle theft or water damage feel dismissed. Staff know the property and amenities well, but security follow-through remains a sticking point that detracts from otherwise solid day-to-day operations.

LuxuryAffordable Housing
The Langford at Trinity Groves Apartments
#14
74

The Langford at Trinity Groves Apartments

4.1(329)✓ Google-verified

Staff go out of their way to make residents feel at home; Zakeyus, DJ, Mariah, Shanice, Kayla, and the maintenance team Art are consistently named for patience and professionalism during tours, leasing, and problem-solving. Residents who have stayed two or three years praise the improving community energy, new events, and proximity to restaurants and bars. A small number report dog waste in elevators not resolved despite cameras, ceiling and floor noise concerns, and unexplained move-out fees (extra month of amenity and trash charges, deposit withheld). Most who move in stay, but exit experience and pet enforcement may need attention.

Garden Style (1-4 stories)LuxuryAffordable Housing
Residence at the Oaks Apartments
#15
84

Residence at the Oaks Apartments

4.8(148)✓ Google-verifiedPublishes prices

Residents consistently report feeling at home in a peaceful, gated community where staff treat them like family. Sandy Martin, the property manager, is named repeatedly for genuine care and responsiveness. Maintenance arrives same-day for repair requests, regular dinners and pool parties build camaraderie, and the 9-hole golf course, fitness center, and pool offer strong amenities at affordable rates.

Senior & 55+ LivingAffordable HousingLuxury
AVA Apartments
#16
79

AVA Apartments

4.1(667)✓ Google-verifiedPublishes prices

Staff members like Daphney, Jennifer, Briana, Emily, and Justin consistently deliver attentive service and resolve issues quickly. Residents praise the affordability, cleanliness, and quiet setting in Lake Highlands. The complex offers affordable apartments ranging from studios to three-bedrooms, with amenities including fitness center, pools, and family programs. Leasing managers spend time showing details, staying engaged through rain, and helping with applications. Five-year tenants and first-time renters alike report management makes them feel welcomed and cared for.

Affordable HousingLuxury
St. James Apartments
#17
73

St. James Apartments

4.4(246)✓ Google-verified

Staff earn consistent praise for event planning and leasing assistance, but chronic elevator outages dominate complaints: multiple reviewers report one or more lifts down for months at a time. Residents also cite pest sightings, filthy common areas, pet waste in stairwells and hallways, frequent garage breaches, and slow management response to maintenance and safety issues. The location near Uptown and Design District draws people in, but ongoing building repairs and lack of rent relief sour the experience for longer-term residents.

LuxuryAffordable HousingGarden Style (1-4 stories)
Villa Santa Maria Apartments
#18
79

Villa Santa Maria Apartments

4.6(56)✓ Google-verifiedPublishes prices

Residents consistently praise the staff for going above and beyond, with manager Areli and team members like Dave, Jessica, and Emilio named repeatedly for their warmth and responsiveness. The property hosts regular meals, bingo nights, and social events that residents credit with building genuine community bonds and reducing isolation. Monthly activities, on-site cooking, affordable rent that serves HUD-eligible households, and a clean, safe environment stand out. Long-term residents express deep attachment and say the gated grounds feel like home. Families placing elderly relatives here note the staff treats new arrivals as part of the family.

Senior & 55+ LivingAffordable HousingLuxury
Cortland on McKinney
#19
72

Cortland on McKinney

4.4(145)✓ Google-verifiedPublishes prices

Most residents praise the spacious layouts, Dallas skyline views, and exceptional personal attention from the leasing and concierge teams-Morgan, Edward, and valet staff like Ernesto and Sammy earn repeated mentions for genuine care. However, recent complaints reveal cracks: package handling is chaotic and slow, building lighting has burned out with no repairs, elevators frequently break down, and management has grown inconsistent about enforcing rules and fixing unit issues since Cortland took over. The tension is real. Residents paying nearly $4,000 monthly feel the luxury appeal is slipping, and some report dismissive treatment during tours. Strengths remain the teams and location, but upkeep is trailing the premium rent asked.

LuxuryAffordable Housing
The Willow
#20
72

The Willow

4.4(155)✓ Google-verifiedPublishes prices

Recent tenants praise the smooth move-in, attentive leasing staff, and responsive maintenance, with many highlighting the modern finishes and safe Deep Ellum location near dining and the trail system. However, a vocal subset reports declining property conditions: stained carpets, persistent odors in parking and residences, rooftop pest issues, and fitness equipment broken for months, paired with frustration over late billing statements and inconsistent management communication.

LuxuryAffordable Housing
The Ridge at Lancaster
#21
76

The Ridge at Lancaster

4.1(189)✓ Google-verified

Most reviewers highlight clean grounds, helpful office staff, and a strong sense of community built around events and support programs. Karon Evans, the resident services coordinator, appears across multiple reviews as a standout figure who runs a food pantry and hosts inclusive community gatherings. One complaint about power outages during storms stands apart from the broader praise.

Affordable Housing
The Bohéme
#22
72

The Bohéme

4.3(257)✓ Google-verified

Five-star reviews consistently praise the staff, pool views, and location near Bishop Arts and the Katy Trail. Several residents note how quickly issues get resolved and how the modern aesthetic matches the website photos. However, repeated complaints highlight stacked fees (parking, trash, internet bundle at $250+ monthly), constant ambulance sirens from the adjacent hospital, and what some call inadequate enforcement of pet policies and noise violations. The gap between positive and negative reviews appears driven by whether residents view the location premium and amenities as worth the total cost and noise exposure.

LuxuryAffordable Housing
Arrive on University
#23
82

Arrive on University

4.6(336)✓ Google-verified

Staff members like Christian, Ashley, Ben, and Adonai earn consistent praise for warmth, patience, and problem-solving, from move-in tours through everyday maintenance. Residents value the quiet grounds, clean units, events, and quick response times, though one tenant reported a contentious security deposit battle over claimed pet damages and concerns about aging appliances and mailroom security. Most residents stay long-term and feel the community welcomes them. A few design quirks (weak shower heads, old ventilation) and pool downtime come up occasionally, but the leasing and staff experience outweighs these minor friction points for the vast majority.

Affordable HousingLuxury
The Arts
#24
72

The Arts

4.2(223)✓ Google-verified

Leasing agent Andria stands out consistently across reviews, making move-in smooth and responsive to questions. Residents praise the modern finishes, key fob access system, and clean pool and gym facilities. However, vehicle break-ins and gate failures plague the property, with residents reporting little management follow-up. Fire alarms sound regularly, often early morning, disrupting sleep. Security gaps dominate complaint reviews. Multiple residents describe cars broken into, cameras offline in break-in areas, and staff dismissal of their concerns. One resident had possessions stolen inside the building itself. Management's reputation suffers most when residents say complaints are ignored rather than acted on.

LuxuryAffordable Housing
The Arcadian in Victory Park
#25
72

The Arcadian in Victory Park

3.9(300)✓ Google-verifiedPublishes prices

Luke, Diego, and the maintenance crew earn repeated praise for fast response times and genuine care with repairs. Callie, Keisha, Meng, and Nakeisha in leasing make move-ins smooth and welcoming. Residents consistently highlight how clean the complex is kept and how peaceful it feels despite being steps from downtown and the Katy Trail. A small segment reports elevator failures and keycard-only entry as frustrations. One resident's A/C issue took months to resolve, though Diego ultimately fixed it thoroughly. The complex carries a 3.9 rating across 300 reviews, with two-thirds five-star ratings offsetting scattered complaints about building access and mechanical systems.

LuxuryAffordable Housing
Amelia Farmers Market
#26
72

Amelia Farmers Market

4.3(298)✓ Google-verifiedPublishes prices

Five-star reviews consistently praise the rooftop views, proximity to Farmers Market, and a core group of leasing staff members who earn specific mention. However, residents report a sharp decline since Greystar's fall 2025 takeover: AC repairs stall for days, hallways smell of dog urine with trash left unattended, and office staff become unreachable or deny reasonable requests after initial approval. Newer residents report a different experience, with improved security and faster maintenance. The divide appears to correlate with tenure and the management change. Costs add up quickly beyond base rent (mandatory $75 wifi, $85 garage, $500 pet fee plus $25/month). Downtown location means nearby homelessness is visible, and late-night events from residents generate noise complaints. Long-term residents who weathered the transition are leaving or considering it; those arriving post-transition appear more satisfied.

LuxuryAffordable Housing
Uptown at Cole Park
#27
71

Uptown at Cole Park

4.3(132)✓ Google-verified

Staff members named (Amy, Ashley, Jessica, Jennifer Gutierrez, Aly, Akira, Ali) consistently earn five-star praise for going above and beyond during leasing and for their warmth; maintenance fixes reported issues quickly. The building itself is clean, quiet, and safe with dog amenities and proximity to Cole Park drawing repeated compliments. However, a pattern of ghosting prospective tenants and poor office communication undermines the experience. Residents report unit imperfections not disclosed, confusing fees (trash collection, admin, electronic check surcharges), restrictive lease terms (60-day move-out notice plus extra month's rent), and email silence from the leasing office even after formal requests.

LuxuryAffordable Housing
3700M
#28
71

3700M

4.1(209)✓ Google-verified

Staff like Alexander Soto and Chauncey earn consistent praise for fast, friendly maintenance and leasing support. Daily events, a rooftop pool, sauna, and strong walkability draw residents in. But newer management appears less attentive to resident concerns, and non-renovated units suffer from outdated thermostats, missing ceiling fans, and aging fixtures that feel at odds with luxury pricing. The divide is real: amenities and location shine, yet several residents report dismissive leasing office interactions and spotty building upkeep. One long-term tenant found the transition to Cortland management coincided with a service dip and chose to leave. If you're comparing luxury high-rises, ask whether your unit has been recently updated.

LuxuryAffordable Housing
San Mateo Forest
#29
76

San Mateo Forest

4.5(102)✓ Google-verified

Most residents praise the quiet location, well-kept grounds, and quick maintenance response from management. Carolina, the leasing agent, earns repeated mention for courteous and patient assistance. However, security concerns surface in multiple reviews: vehicle theft and vandalism despite claimed overnight patrols, thin walls allowing sound transfer, and one account of mishandled deposit return and inappropriate staff conduct.

Affordable HousingLuxuryGarden Style (1-4 stories)
Mondrian West Village
#30
70

Mondrian West Village

4.3(145)✓ Google-verifiedPublishes prices

Long-term residents and leasing prospects consistently praise the Mondrian's location, staff warmth, and amenities, with maintenance responding quickly to repairs. However, persistent complaints about cockroach infestations lasting over a year, frequent false fire alarms at night, inadequate parking security, and opaque fee structures undercut the premium pricing. Management support is uneven: some staff stand out for professionalism while others are perceived as dismissive.

LuxuryAffordable Housing
Bella Townhomes
#31
74

Bella Townhomes

3.8(190)✓ Google-verified

New management has turned this South Dallas community into a standout affordable option. Residents and visitors consistently praise the renovated townhomes, helpful office staff (especially Karla and Nathali), and clean, quiet grounds. The maintenance team fixes issues quickly and respectfully, security patrols run nightly, and the atmosphere feels calm and family-friendly. Reviewers note the shift as transformative and recommend the community without hesitation. At these prices, the level of care and attention feels unexpected. Staff go out of their way to welcome prospects, grounds stay consistently tidy, and residents see real improvements happening. The property appears to be moving in a stronger direction under its current leadership.

Affordable HousingGarden Style (1-4 stories)
Remi Downtown
#32
69

Remi Downtown

4.5(63)✓ Google-verified

The luxury renovation and active management team earn consistent praise from most residents. Genesis, Aaliyah, Kanesha, and Brian are named repeatedly for responsive help, and the newly renovated amenities (Sky Lounge, gym, porcelain flooring) draw genuine admiration. Security presence and community events are standouts. Yet a persistent minority reports critical gaps that overshadow the polish. Roach infestations across units, recurring fire alarm false triggers for over a year, and maintenance marked complete without actually being fixed frustrate long-term residents. Billing discrepancies and unauthorized apartment entries suggest office systems lag behind the building's shiny facade. One reviewer suspects patch-work over proper repair is deliberate cost-cutting.

LuxuryAffordable Housing
Buena Vista Estates
#33
72

Buena Vista Estates

3.8(138)✓ Google-verifiedPublishes prices

Tenants with years of tenure describe attentive maintenance that responds quickly to work orders and office staff-particularly Anahi, Jazmin, and Lisse-who are consistently kind and helpful. The community feels peaceful and well-maintained, with clean pools and grounds. Many residents highlight long stays of three to ten years, suggesting strong retention. Staff professionalism and willingness to solve problems appear to define the resident experience, though the review set does not detail unit condition, noise levels, or specific amenities in depth.

Affordable Housing
One Oak Grove Apartments
#34
68

One Oak Grove Apartments

4.2(142)✓ Google-verified

Walking through the doors feels polished, and staff like Tina, Angela, and Danielle consistently earn praise for making tours and leasing feel personal and unhurried. The units themselves are well-finished and the grounds clean, but two years in reveals friction: elevators malfunction weekly, maintenance stalls on work orders for weeks, and a towing vendor operates the parking garage with little oversight, leaving residents wrongfully towed from their own spots with no management response. The real divide runs between first-time tourists, who leave impressed by the Uptown location and staff warmth, and long-term residents, who report escalating frustration. Safety issues (car break-ins, homeless access to stairwells) were flagged but only addressed after group complaints. Since RPM Living took management over, residents describe rate hikes at renewal, less transparent policies, and amenities that once came free now charged separately. The maintenance team member Garrett stands out as an exception, but even he cannot keep up with systematic neglect.

LuxuryAffordable Housing
Novel Turtle Creek
#35
68

Novel Turtle Creek

4.5(49)✓ Google-verified

Five-star reviews spotlight staff warmth and monthly social events that create real community for professionals. However, tenants report significant billing disputes at move-out, with management denying damages and applying contested pet charges; safety issues (including dog attacks unaddressed by management) and poor responsiveness outside office hours undermine trust despite the building's polished appearance.

LuxuryAffordable Housing
Echo Apartments
#36
72

Echo Apartments

3.9(186)✓ Google-verified

Most tenants experience hands-on management, rapid maintenance fixes, and genuine neighborly warmth built through regular community events and a strong location. Several name staff member Naomi for seamless leasing, Ramon for keeping the property running smoothly, and praise utilities bundled into rent, though some report a shift from weekly happy hours to monthly gatherings.

Affordable HousingLuxury
Harvest Lofts at the Dallas Farmers Market
#37
83

Harvest Lofts at the Dallas Farmers Market

4.7(215)✓ Google-verified

Residents consistently describe a well-maintained property staffed by genuinely attentive people. Leasing agents Axam and Sam earn repeated praise for guiding new tenants through paperwork and unit selection. Maintenance problems typically get fixed within 24 hours, and the quiet, safe atmosphere with proximity to downtown and the Farmers Market draws long-term renters. Two residents reported friction after lease renewal decisions and during move-out. One faced extended renovation dust during window and door work with minimal notice; another felt singled out by front staff and later disputed final charges. These account for 2 of 215 reviews, though they point to inconsistency in how the office handles difficult transitions.

LuxuryAffordable Housing
Las Lomas Apartments
#38
70

Las Lomas Apartments

4.2(203)✓ Google-verified

Staff like Sonia, Sarhara, and Rose earn consistent praise for patience, professionalism, and solving problems when given a chance. Move-in can be quick, but units often arrive with broken windows, leaks, rust, and cockroaches. Maintenance either does not show up or responds only after repeated calls. The office sometimes plays dumb about work orders. Parking is scarce or nonexistent at night, and damage from the towing contractor has gone unaddressed. Those who connect with the right staff member report good experiences. Others find themselves chasing maintenance for months, paying fees they dispute, and unable to reach the office by phone. The gap between a staff member's attention and the systems behind them is stark.

Affordable Housing
Bluffview Apartments
#39
71

Bluffview Apartments

4.5(31)✓ Google-verifiedPublishes prices

Residents praise Bluffview for its Northwest Dallas location near Love Field airport and shopping, clean grounds, and modern interiors. Staff like Jamie and Kyle earn repeated mentions for responsiveness and genuine care. The main friction point is phone accessibility; one resident noted the office doesn't answer calls reliably. Management has addressed concerns directly and is rolling out a dedicated package room.

Affordable HousingLuxury
Riata Apartments
#40
70

Riata Apartments

4.1(346)✓ Google-verifiedPublishes prices

Staff like Cassandra and Rosa earn consistent praise for patience and friendliness during the leasing process, and maintenance responds same-day to resident requests. Security and substance abuse concerns, combined with delays and lack of contact during application denials, leave some applicants frustrated and denied refunds despite promised reimbursement. Most five-star reviews cite leasing interactions; negative reviewers report car vandalism, open drug use in common areas, and a security presence that fails to prevent or respond to incidents. The gap between promises (three-day move-in, refund guarantee) and delivery shapes the mixed experience.

Affordable HousingGarden Style (1-4 stories)
Main 3 Downtown
#41
66

Main 3 Downtown

3.7(107)✓ Google-verifiedPublishes prices

Staff consistently earn praise for going beyond the job: multiple reviewers name Andre, Sarah, Lisa and Monique for staying late, coordinating same-day moves, and solving problems with genuine urgency. The downtown location delivers dramatic skyline views, functioning security, and responsive maintenance that handles issues quickly. Pool, gym, and common areas are under active renovation. The flip side: hot tub and elevator repairs have dragged on for weeks at times, and reaching the leasing office can be spotty. Downtown living comes with tradeoffs. Street racing and sirens are relentless (though management cannot control this). One prospective tenant in March could not reach anyone to schedule a follow-up tour. These friction points touch a minority of reviewers but matter in a building of this density.

LuxuryAffordable Housing
Berkshire Medical District Apartments
#42
71

Berkshire Medical District Apartments

4.4(237)✓ Google-verifiedPublishes prices

Staff like Alyssa and Melissa earn consistent praise for attentiveness and care, and the maintenance team responds promptly when called. However, residents report months-long waits on gate repairs, recurring AC failures, ongoing pigeon infestations, and a broken package room-all unresolved despite multiple requests. Thin walls amplify neighbor noise, and some tenants cite security lapses ranging from package theft to attempted break-ins with little follow-up from management.

Affordable HousingLuxuryGarden Style (1-4 stories)
Seville Uptown
#43
65

Seville Uptown

3.9(195)✓ Google-verified

Seville Uptown draws strong praise for its maintenance team-especially technician Madi Gomez-who consistently resolve issues quickly and show genuine care for residents. The Uptown location near Cedar Springs and walkable amenities is a frequent highlight. However, management responsiveness is uneven. Repairs like AC failures and dishwasher replacements can drag on for weeks with vague updates. Several residents report garage break-ins, homeless individuals in common areas, and insufficient proactive security, though a few praised recent hallway updates and the toll-tag gate feature.

LuxuryAffordable Housing
Prairie Commons Apartments
#44
69

Prairie Commons Apartments

3.9(66)✓ Google-verified

Ambria Blackmon, the property manager, is the standout draw here. Reviewers describe her as exceptionally patient, knowledgeable, and willing to go beyond standard help-answering questions clearly, walking families through applications, and working with each resident's unique needs. The community itself earns steady praise for being quiet and welcoming, with rent that residents call reasonable. Staff turnover or inconsistency off-hours is not mentioned, and the one resident with three years' tenure reports no significant problems beyond routine maintenance. Service depends heavily on one person; if Ambria leaves, the experience may shift noticeably.

Affordable Housing
Vinewood Apartments
#45
70

Vinewood Apartments

4.3(140)✓ Google-verified

Front desk staff earn consistent praise for friendliness and speed through applications, especially Renee and Destini. Yet recent reviews flag a troubling shift: new management has stopped answering phones or emails, maintenance work stalls, and roaches and broken mailboxes plague residents. When staff are present, they perform well; the complex itself appears worn. Residents who have moved in recently or visited speak warmly of the leasing process and note the location works for families seeking affordable housing in Oak Cliff. Those living here longer report growing frustration with maintenance delays, pest control failures, and what feels like declining accountability. The gap between leasing-time experience and day-to-day living is stark.

Affordable HousingLuxury
Manor House
#46
65

Manor House

3.8(237)✓ Google-verifiedPublishes prices

Lemon, Leon, and Janis anchor this downtown high-rise with genuine friendliness that transforms the lobby experience. Behind that welcome, long-term residents report pest infestations management ignores, heating and cooling failures, unresponsive emails, and aggressive move-out charges despite the property's heritage location near Deep Ellum and AT&T Discovery District. New management (Living Residential LLC) has tightened the divide: quick maintenance sits alongside bed bug denials, rooftop pool access contrasts with filthy common areas and hallway fights, and flashy LED upgrades mask utility bills residents cannot control. Staff turnover is high, and the forced valet parking has grown more expensive.

LuxuryAffordable Housing
Oaks Trinity
#47
80

Oaks Trinity

4.7(108)✓ Google-verified

Martha, Sonia, Monica, and Edna stand out repeatedly for their warmth during tours and lease processing, turning prospective residents into committed renters. Most stay for years; maintenance fixes requests in minutes; common areas stay clean and pleasant. One leasing denial over a 30-day hold on a September tour for October move-in left a prospect cold, and parking enforcement is slack despite community emails.

LuxuryAffordable Housing
Inwood Station Apartments
#48
69

Inwood Station Apartments

4.1(323)✓ Google-verified

Five-star reviewers praise fast maintenance response (often within 24 hours) and a genuinely warm leasing team, especially Ashanti and Kevin. The complex is clean, pet-friendly, and walkable to transit and restaurants. However, a significant group rates it one star, citing a broken parking gate that allows easy tailgating, leading to dozens of car break-ins and window smashing. Reviewers report unresponsive management to repeated complaints about security failures, enforcement gaps on lease violations like smoking, and poor communication during building emergencies like water shutdowns. Noise from thin walls, planes from Lovefield, and trains compounds the frustration for many residents. Management communication failures emerge as a pattern: unanswered emails during lease applications, conflicting pricing information, and no alerts during infrastructure failures. One reviewer's lease was cancelled one day before move-in with minimal explanation after four in-person visits seeking clarification. Security personnel Kevin Willms and Jennifer Rose are named as unhelpful and dismissive when residents report car damage. Cleanliness and amenities receive strong marks from those who stay, but the combination of security lapses, noise, and homeless activity on the grounds deters others.

Affordable HousingLuxury
Domain at Midtown Park
#49
69

Domain at Midtown Park

4.1(451)✓ Google-verifiedPublishes prices

Many residents value the grounds, amenities, and standout staff like Kimberly, Nate, Andreina, and Celenia, with some reporting 2-8 years of loyalty. However, management turnover, unreliable security gates (operational roughly 2 months in 24), slow maintenance backlogs, chronic phone/email delays, and escalating theft have frustrated others, particularly in the past year, leaving the community divided between those experiencing good service and those encountering a struggling operation. The business accepts Housing Choice Vouchers and markets pet-friendly units with a $400 non-refundable fee and $25 monthly pet rent. While some tenants praise the atmosphere, newer complaints center on Greystar management accountability, security presence gaps, and an office that is difficult to reach despite being open 7 days.

Garden Style (1-4 stories)Affordable HousingLuxury
Windsor West Lemmon Apartments
#50
72

Windsor West Lemmon Apartments

3.9(149)✓ Google-verifiedPublishes prices

Residents and tour-takers consistently praise named staff members who treat them like individuals rather than transactions. Kenya, Magaly, and Antonio are repeatedly mentioned for patience, responsiveness, and genuine care; maintenance requests typically resolve in 24-48 hours, with staff diagnosing root causes rather than defaulting to replacements. The community itself feels quiet and well-kept. Rare delays do occur: one resident reported a month-long maintenance gap. That said, the weight of feedback tilts heavily toward a place where people renew leases and recommend to friends, largely because specific staff members make a tangible difference in how problems get handled and how much flexibility management offers on move-in timing.

Garden Style (1-4 stories)Affordable Housing

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La Hacienda Apartments
#51
66

La Hacienda Apartments

3.9(170)✓ Google-verified

Newcomers praise affordable pricing and fast leasing, with several noting the parking included and a quiet setting. Staff like Mary and Lupe earn compliments for going extra. However, a persistent thread of one and two-star reviews flags untreated cockroach infestations, years of ignored fumigation requests, unresponsive office staff, car theft, and impound issues-problems that have driven complaints from long-term residents despite the low rent.

Affordable Housing
The Ace Apartment
#52
62

The Ace Apartment

3.7(218)✓ Google-verified

Ace draws residents for transit access and renovated finishes, but tenant experiences split sharply over service. Leasing staff inconsistency and maintenance delays frustrate many; AC control and disputed security deposits appear repeatedly. A handful praise individual staff and the location, yet the management's response pattern and contradictory information about specials and policies drive persistent dissatisfaction across income and veteran tenants alike.

Garden Style (1-4 stories)Affordable HousingLuxury
LENNOX WEST VILLAGE
#53
62

LENNOX WEST VILLAGE

3.4(111)✓ Google-verified

Residents consistently praise the leasing team, particularly Rebecca and Myra, for patient, attentive service and quick answers. The location in West Village draws praise for walkability and quietness. Recent renovations to common areas and a calendar of community events stand out. Staff names appear repeatedly across reviews, suggesting personalized attention matters here. One recent complaint flags elevator outages. Most other five-star reviewers mention clean grounds, pet facilities, and quality amenities like the pool and fitness center. The sharp rating split (55% five-star, 37% one/two-star) suggests strong experiences compete with operational or maintenance concerns.

LuxuryAffordable Housing
The 23
#54
77

The 23

4.5(127)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the attentive staff, daily cleaning, and strong community events that create a genuine sense of belonging. The prime Victory Park location near the Katy Trail and quick I-35 access stand out, though some tenants report ongoing issues with neighbor noise, smoke seeping into units, and parking garage malfunctions that management struggled to resolve decisively. Notable named staff members Bert, Humberto, Dan, and Gillian have earned repeated praise for responsiveness and professionalism. Maintenance teams (including Anita and Henry) handle requests quickly. The Apartment Life program runs yoga, paint nights, and food truck events. Concerns center on the building's ability to enforce smoking policies and the consistency of operational systems like access cards, which undercut the luxury positioning for some residents.

LuxuryAffordable Housing
4110 Fairmount
#55
70

4110 Fairmount

4.2(330)✓ Google-verified

Staff members like Kathryn, Byron, Katherine, and Manuel earn consistent praise for kindness and professionalism during move-in, tours, and day-to-day interactions. The property feels welcoming, and residents appreciate hosted community events. That goodwill erodes fast when emergencies hit. Multiple residents report break-ins while sleeping, with management allegedly denying prior incidents despite documented police reports. AC failures go unrepaired for 2.5+ days; emergency maintenance lines go unanswered for hours. The smart lock system and internet access have failed repeatedly with no resident updates, and security deposits took five months to refund plus surprise charges afterward.

Affordable HousingLuxuryGarden Style (1-4 stories)
LTV Tower
#56
61

LTV Tower

3.8(77)✓ Google-verified

Short-term guests consistently praise the views, location, and amenities, though multiple long-term residents report pest infestations, unresponsive management, and cleanliness problems that contradict the building's polished appearance. The gap between photos and actual unit condition, combined with undisclosed fees, is a major frustration for renters expecting luxury standards.

LuxuryAffordable Housing
Addison Apartments
#57
66

Addison Apartments

4.1(61)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the location, affordability, and responsiveness of manager Emma. Recent reviews suggest serious disruption after a management transition, with multiple tenants unable to reach the office and reporting neglect of maintenance and cleanliness. Units include hardwood floors, all utilities, and downtown views. The community draws residents prioritizing proximity to Bishop Arts and downtown over amenities like gyms or pools. Value is high for those seeking an older building with walkable location and low rent.

LuxuryAffordable Housing
Mariposa at Western Heights
#58
76

Mariposa at Western Heights

4.7(73)✓ Google-verified

Residents consistently praise the cleanliness, staff warmth (especially Rosie and Laura), and responsive maintenance from Hank. The 55+ community attracts long-term residents who feel welcomed from application through move-in. A vocal minority flag security gaps at the main door and gate, occasional unprofessional interactions with management, and frustration with unresponsive corporate handling of complaints. One applicant delayed signing elsewhere while waiting for units that weren't ready during opening phases.

Senior & 55+ LivingLuxuryAffordable Housing
Oakwood Place Apartment Homes
#59
64

Oakwood Place Apartment Homes

3.9(118)✓ Google-verified

Oakwood Place moves people in quickly and staff, especially leasing specialist Wynell, earn consistent praise for understanding applicants with financial setbacks. Maintenance responds fast, even on weekends. Yet a significant faction of reviews documents serious issues: rats and roaches in units, dirty conditions on arrival, chronic neighbor noise, and fleas. These problems appear concentrated but severe enough that prospective tenants should inspect units carefully before signing.

Affordable Housing
Alto Highland Park
#60
75

Alto Highland Park

4.6(147)✓ Google-verifiedPublishes prices

Many residents and prospects speak warmly of the maintenance team and leasing staff, particularly naming individuals like Mattie, Taylor, Jose, and Brandon for responsiveness and care. The property's pool, courtyards, and location appeal to newcomers. However, long-term residents report chronic frustration with three management companies in two years, aging infrastructure (windows that won't open, rusted appliances, roof leaks in the garage), exterior lighting left broken for months, and pest control failures despite monthly fees. Management switched to chatbot responses, further straining tenant communication.

LuxuryAffordable HousingGarden Style (1-4 stories)
Magnolia Trace Apartments
#61
60 low data

Magnolia Trace Apartments

4.0(55)✓ Google-verifiedPublishes prices

Magnolia Trace draws praise for clean grounds, a resort pool, and a few standout staff members, but struggles with office responsiveness and billing clarity. The property appeals to quiet-seeking seniors, though some tenants report unresolved maintenance issues and frustration with management consistency.

Senior & 55+ LivingAffordable Housing
The Lucas Apartments
#62
65

The Lucas Apartments

3.8(325)✓ Google-verified

Strong individual units and exceptional front-office staff draw residents in, but shared spaces have deteriorated. Residents praise the kitchens, location, and the dedication of team members like Paulina and maintenance staff. However, pervasive security breakdowns, persistent odors from uncollected trash and pet waste, and management's slow response to documented hazards have pushed multiple tenants to break their leases early. The disconnect between unit quality and property-wide maintenance is stark.

Affordable HousingLuxury
The Atlantic Highland Park
#63
63

The Atlantic Highland Park

3.8(494)✓ Google-verified

Staff warmth stands out: new management and front-office team (Elsy, Shantel, Victoria, Courtney) earn repeated praise for genuine care and responsiveness. Maintenance workers like Antoine and Lee address problems thoughtfully, even outside hours. But the property struggles with cleanliness and safety. Hallways reek of dog urine and feces; bird droppings coat walls; security cameras have been offline; package thefts and car break-ins continue despite a new locker system. Residents report management ignores repeated complaints. For renters prioritizing affordability near downtown and staff kindness, this works. For those who need a consistently clean, secure building, the gap between promised improvements and reality proves costly and frustrating.

Affordable Housing
2929 Wycliff Apartments
#64
64

2929 Wycliff Apartments

3.8(275)✓ Google-verifiedPublishes prices

Leasing staff including David, Emily, and Jamari earn consistent praise for friendliness and responsiveness, and recent residents report smooth moves and clean, upgraded units. However, the complex is split: long delays closing the pool and renovating common areas without clear timelines, slow maintenance response on individual units, and hallway cleanliness concerns clash with testimonies of fast maintenance and well-kept grounds, suggesting uneven execution or a recent shift in management approach. Under CAF Management (taken over in 2024), amenity projects like the pool renovation extended from a promised six to eight weeks in May to September closure-a full summer lost. Multiple residents report broken work order tracking, delayed replacements of blinds and broken appliances, and lack of communication about project timelines. Several newer residents describe the community as beautiful and well-maintained, while longer-term residents document deterioration since the management change.

Affordable HousingLuxuryGarden Style (1-4 stories)
Highland Hills
#65
64

Highland Hills

3.9(123)✓ Google-verifiedPublishes prices

Staff like Latroya and Talia earn consistent praise for going beyond to shepherd residents through applications and resolve disputes, making the process feel personal and supported. Yet the complex faces recurring problems: unclear lease language around utilities, deferred maintenance (rodents, water damage), winter road treatment lapses that trap residents, and a handful of staff interactions marked by rudeness or unresponsiveness when deposits and refunds are at stake.

Affordable HousingLuxuryGarden Style (1-4 stories)
Hall Street Flats
#66
74

Hall Street Flats

4.1(254)✓ Google-verified

Hall Street Flats residents consistently praise the leasing and maintenance staff, especially Brian, Brittany, Dominic, and Niko, who handle requests quickly and go out of their way to help. The location in Old East Dallas offers uptown convenience without uptown prices, and the 24-hour fitness center, dog park, and resort pool add appeal. That said, some renters report billing errors that linger even after being flagged, and a few mention slow responses to garage maintenance and security breaches. One long-term resident cited an extended dispute over a $50 credit that went unresolved when the property manager stopped replying. Overall, strong staff relationships offset most concerns, but billing processes and garage upkeep could use tightening.

LuxuryAffordable Housing
Lakeland Manor
#67
68 low data

Lakeland Manor

4.2(54)✓ Google-verified

Reviewers report staff who listen and act quickly, with recent remodels that left units small but modern and clean. One tenant noted uncertainty about whether the new ownership still serves people with severe mental health challenges, but most praise reflects satisfaction with current management and maintenance responsiveness.

Senior & 55+ LivingAffordable Housing
Towne Square Apartments
#68
64 low data

Towne Square Apartments

4.2(30)✓ Google-verifiedPublishes prices

Towne Square delivers solid value in a safe, quiet building where management responds quickly to tenant needs. Units are aging but well-maintained, soundproofing is strong, and neighbors tend to be friendly. Watch for potential delays in deposit refunds and occasional maintenance gaps with shared laundry.

Affordable HousingLuxury
Bella Vista Park Apartments
#69
62

Bella Vista Park Apartments

3.7(161)✓ Google-verified

Strong praise centers on friendly staff (particularly Marissa, Courtney, and Shelly) and reliable maintenance when leadership is stable, though a persistent turnover problem undermines consistency. Recent complaints highlight unresponsive management, persistent noise from residents, security concerns around gate access, and repeated maintenance delays despite initial promises, creating frustration among longer-term residents.

Affordable HousingGarden Style (1-4 stories)
Atera Apartments
#70
67

Atera Apartments

4.0(516)✓ Google-verifiedPublishes prices

Strong leasing team interactions contrast sharply with ongoing property maintenance and management failures. Gabby and Emily repeatedly praised for attentiveness and helpful onboarding, yet residents report pools closed for six weeks or more in summer heat, broken security gates, deteriorating grounds, and slow responses to serious safety concerns like vehicle break-ins. New residents often feel impressed by the move-in experience; longer-term residents describe a worsening pattern of neglect across amenities and infrastructure.

Affordable HousingLuxury
Burnett Lofts
#71
69

Burnett Lofts

4.7(23)✓ Google-verifiedPublishes prices

Residents and tour-takers consistently praise Burnett Lofts' leasing team for genuine warmth and professionalism. Staff like Alexis, Steven Liggins, and Maya guide applicants through paperwork and move-in rapidly, often in days. The newer property feels clean and quiet, with on-site fitness and active maintenance response. Pet fees and monthly fees are transparent and clearly stated on their website. Oak Cliff location sits near Bishop Arts District and Lake Cliff Park. One recurring frustration centers on the automated phone system and occasional postal delays to the mailroom, but these are minor against consistent praise for staff care.

LuxuryAffordable HousingGarden Style (1-4 stories)
Riverstation Apartments
#72
62

Riverstation Apartments

3.7(142)✓ Google-verifiedPublishes prices

Leasing and move-in stand out as strong points, with named staff (Maria, Kenya, Keke) earning consistent praise for patience and speed through the approval process. One recent resident reported their AC problem resolved within 30 minutes; others noted workorders completed promptly and 24/7 security in place. Units themselves draw compliments as clean and remodeled. However, pest problems persist across reviews, with roaches and mold reported even upon move-in. Noise insulation between floors and units is thin, with complaints about upper-level families and enforcement of quiet hours. A critical safety issue surfaced: an AC unit nearly caused fire, and maintenance left a bathroom ceiling hole unrepaired during a roach infestation. Pet policy appears unenforced, with multiple reports of unleashed pit bulls around the grounds.

Affordable Housing
Sylvan Thirty Apartments
#73
73

Sylvan Thirty Apartments

4.3(383)✓ Google-verifiedPublishes prices

Since new management took over recently, Sylvan Thirty has earned strong praise for staff professionalism and responsiveness. Residents and visitors highlight Kimberly, Benito, and Jocelin by name, noting quick issue resolution and welcoming service. The location near downtown and amenities like the pool and fitness center are genuine draws. The complex has suffered years of elevator outages, maintenance delays, and cleanliness issues under previous operators, with multiple recent reviews citing trash room conditions, security door failures, and poor communication as ongoing concerns. Current residents credit the new team with visible improvements, yet the legacy problems remain a barrier for prospects weighing whether infrastructure repairs match the posted prices.

LuxuryAffordable Housing
The Madison at Bishop Arts Apartments
#74
63

The Madison at Bishop Arts Apartments

4.0(62)✓ Google-verified

Staff and maintenance shine, with same-day repairs and approachable management genuinely handling tenant calls. The rooftop, walkable neighborhood, and rent price draw young professionals. However, parking is chronically packed, mold remediation was charged to tenants, and security deposits have languished for months without communication. The building lacks a gym, pool, or guest parking despite the price point for the area.

LuxuryAffordable Housing
Reese Court Villas
#75
65 low data

Reese Court Villas

3.8(85)✓ Google-verified

Most residents report a quiet, well-kept community where maintenance acts fast and office staff like Erin and Portia are genuinely helpful. One past complaint about unreachable phone lines may reflect earlier management, not current practice.

Affordable HousingGarden Style (1-4 stories)
The Galbraith
#76
58

The Galbraith

3.3(144)✓ Google-verified

Reviewers consistently praise the management team, particularly Eryn and Audrey, for responsive leasing support and maintenance. Repairs happen fast. The building itself is clean, modern, and well-located with good amenities and security presence. However, staff professionalism is deeply inconsistent. Some front desk workers face complaints about rudeness, while a security guard has been repeatedly flagged for harassing residents, guests, and delivery drivers. Pest issues and poor resident conduct add friction to an otherwise solid living experience.

LuxuryAffordable Housing
Carlisle on the Katy Trail
#77
72

Carlisle on the Katy Trail

4.0(166)✓ Google-verified

Most residents praise the leasing team (especially Quay and Karen) for smooth processing and the prime Uptown location steps from the Katy Trail. The office and maintenance staff earn repeated kudos, with many residents staying multiple years. One detailed complaint describes ongoing repair failures and blame-shifting, though this represents a minority of the feedback received.

LuxuryAffordable Housing
ALMA on Maple Apartments
#78
73

ALMA on Maple Apartments

4.3(178)✓ Google-verified

Most residents describe attentive staff, functional repairs, and a location minutes from UT Southwestern and Downtown. Tori and Ayanna are named repeatedly for swift leasing support and problem-solving. The gym and common areas draw consistent praise. A vocal minority report filthy move-in conditions, non-functional windows, and systematic communication breakdowns, with ignored calls and portal messages over weeks. Maintenance backlogs and office unreliability appear tied to volume or staffing gaps rather than incompetence.

Garden Style (1-4 stories)Affordable HousingLuxury
Good Haven Apartments
#79
72

Good Haven Apartments

4.3(285)✓ Google-verified

Long-term residents and newer tenants split sharply on their experience. Maintenance is reliable, office staff are friendly and bilingual, and management accommodates payment issues. However, significant complaints about pest infestations, slow AC repairs during heat waves, limited parking leading to towing, and tenant-funded fumigation costs have left some residents deeply frustrated.

Senior & 55+ LivingAffordable Housing
Park Fountains at Preston Hollow
#80
66 low data

Park Fountains at Preston Hollow

4.5(31)✓ Google-verified

Long-term residents consistently praise the management team and maintenance crew for quick, attentive service. Units are spacious with excellent AC; the tight-knit community hosts regular events and feels secure. Interior walls carry some noise from neighbors, though exterior walls block traffic well.

Affordable HousingLuxury
Park West Apartments
#81
58

Park West Apartments

3.6(198)✓ Google-verifiedPublishes prices

Since new management (Berkshire) took over in mid-2026, Park West divides sharply. Maintenance staff like Cliff respond quickly to unit repairs, and the leasing team impresses on tours. However, residents face persistent problems: hallways smell of urine, carpets are stained, packages disappear regularly, and fire alarms sound multiple times nightly with no explanation from staff. Elevators and gates malfunction for weeks; one resident carried a whistle for safety in stairwells due to homeless encampments. Leasing agents lack knowledge about available units and responsiveness during application staggers for weeks. The building charges residents luxury-tier rent while delivering infrastructure failures and poor upkeep of common areas. Management remains largely absent and hard to reach. Residents report being stonewalled on maintenance requests after three weeks and told corporate decides repairs. One tenant with an ESA faced illegal pet rent charges after the transition, received late fees, and got no resolution despite multiple visits downstairs. The contrast is stark: new pool furniture and exterior paint mask ongoing decay inside. Most one-star reviews emerged after Berkshire's arrival; earlier residents describe a managed, secure property under the previous company.

LuxuryAffordable Housing
Silver Gardens Apartments
#82
66

Silver Gardens Apartments

4.1(71)✓ Google-verified

Residents, many staying 8-20+ years, consistently praise the staff by name (Maribel, Sharde, Patricia, Lashiondra, Chuy, Angelica) as knowledgeable and responsive. Grounds and units are well-kept, with good parking and regular activities. However, a recurring and serious complaint spans two years: the cockroach problem is said to be worsening, and residents report the current exterminator is ineffective.

Senior & 55+ LivingAffordable Housing
The Oaks
#83
72

The Oaks

4.6(124)

Gloria Martinez, the property manager, earns consistent praise for going out of her way during leasing and move-in. Maintenance responds quickly to requests, and the Old East Dallas location puts grocery stores and Deep Ellum bars within walking distance. However, multiple recent reviews flag overflowing dumpsters, roach problems, and pest damage inside units that management has not addressed urgently. Utility charges for water and trash draw complaints as well.

Senior & 55+ LivingAffordable HousingLuxury
Manchester State Thomas Apartments
#84
57

Manchester State Thomas Apartments

3.2(167)✓ Google-verified

Staff warmth masks deeper operational strain. Leasing teams (Frida, Delia, River, Chase) and some maintenance members (Angel, Juan, Jose, Dru) earn consistent praise for going the extra mile. Yet the property is flagged repeatedly for failed AC units (some 20+ years old, posting 91° indoors on 100° days), water damage requiring roof repairs mid-lease, green pools left unserviced, and broken gates standing open for months. Residents report placing 50+ maintenance calls, weeks of no response, and being told budget constraints prevent fixes. The property management firm Greystar is named as misaligned with resident needs. Meanwhile, billing disputes have prompted residents to hire outside contractors or pay overlapping rent to escape early. High rents ($4,000–$5,000+ monthly) collide sharply with deteriorating infrastructure.

LuxuryAffordable Housing
Cypress at Trinity Groves
#85
57

Cypress at Trinity Groves

3.6(278)✓ Google-verified

Cypress has stark contrasts: some staff shine during initial interactions and maintenance efforts are visible, but residents consistently report deteriorating conditions. Noise bleeds through walls, vehicle theft runs rampant, pest infestations persist despite complaints, and management grows dismissive once you move in. The complex feels unsafe, with frequent police presence and gunshots audible inside units. Accountability is rare, fees appear without documentation, and most concerns go unaddressed for months.

LuxuryAffordable Housing
555 Ross Apartments
#86
70

555 Ross Apartments

4.2(247)✓ Google-verified

Most residents praise the clean property, friendly staff (especially leasing team members Melissa, Marie, and Adrian), and the rooftop pool with city views. The West End location offers walkability and quiet surroundings. However, several recent tenants report serious concerns: aggressive move-out charging practices, security gaps (no hallway cameras, frequent package theft), AC failures, water damage, constant fire alarms, and inadequate enforcement of community rules. One tenant paid a $300 pet fee only to be charged again for minor pet damage during move-out. Staff responsiveness is noted as strong, but systems-level issues with maintenance, security, and lease-end practices undercut the otherwise positive experience. The building attracts working professionals seeking an urban feel without premium pricing, and many long-term residents report strong community ties. The management team's professionalism is widely mentioned, though the move-out process appears to be a friction point requiring careful documentation from departing tenants.

LuxuryAffordable Housing
Winsted at White Rock
#87
64

Winsted at White Rock

3.9(211)✓ Google-verified

Staff at the leasing office earn consistent praise for warmth and responsiveness during tours and move-ins. However, once residents settle in, management communication collapses: emails go unanswered for days, phone lines stay quiet, and problems like broken outdoor lighting and water-damaged appliances require repeated complaints before action. The towing contractor operates with little oversight, removing parked cars without clear justification and allegedly concealing vehicles to inflate fees. Grounds maintenance is uneven, with pet areas turning to mud after rain while restricted zones stay pristine. Amenities advertised (pool, fitness center) have closed for extended stretches with minimal notice. While maintenance staff like Cristian handle individual requests promptly, systemic issues around safety, communication, and property upkeep erode the value proposition for residents paying significant rent plus mandatory add-on fees.

Affordable HousingLuxuryGarden Style (1-4 stories)
The Sophia Apartments
#88
59

The Sophia Apartments

3.2(401)✓ Google-verified

Sophia Apartments splits sharply along one fault line: certain staff members, particularly maintenance technician Iván Reyes, earn high praise for quick and professional work, yet office communication and management responsiveness remain serious pain points for many residents. The complex offers affordable rents in the Medical District area, but renters consistently report long waits for repairs, voicemail systems that go unanswered, and instances of mold, rats, and damaged fixtures left unresolved for weeks or longer. Residents who encounter Lisa Marie or other proactive staff describe genuine care and swift follow-through; those dealing with office staff encounter dismissal and billing errors that have led to collection actions against departed tenants. The gap between frontline maintenance talent and back-office dysfunction creates an unpredictable living experience where your satisfaction depends heavily on which staff member you reach and how persistent you can be.

Affordable Housing
Reserve on Abrams Apartments
#89
65 low data

Reserve on Abrams Apartments

4.4(59)✓ Google-verified

Steady praise for staff responsiveness and quiet living, offset by consistent complaints about internet reliability, move-in condition, and application rigidity. Rent rises significantly year-over-year; grounds and pool well-maintained, but interior design compromises (small closets, washer-dryer capacity) frustrate long-term residents.

LuxuryAffordable Housing
Bridgeport Apartments
#90
70

Bridgeport Apartments

4.2(262)✓ Google-verifiedPublishes prices

Most residents appreciate the quiet setting and individual staff members who go out of their way to help, but serious maintenance and security gaps undermine the experience. The office has standout employees like Vanessa and maintenance techs Edwin and Pio, yet complaints about vehicle theft, broken gates, a pool shut down for the season, and delayed A/C repairs suggest the operation lacks consistent oversight. Rent at $1,400 per month puts pressure on this gap. The community itself is clean and located conveniently near retail and medical centers, but residents leaving five-star reviews often credit specific people rather than the property itself, while one-star reviewers cite months of unresolved failures and security concerns that management has not addressed.

Garden Style (1-4 stories)Affordable HousingLuxury
The Hive Apartments
#91
60

The Hive Apartments

3.5(304)✓ Google-verified

Ray and the maintenance crew earn consistent five-star praise for fast repairs, friendliness, and willingness to help with emergencies. But a significant minority report serious problems: unfinished mold remediation, structural damage (walls caving, steep patio), weatherstripping left unfixed for months, and security deposit confusion after move-out. Communication breakdowns persist despite management's compensation efforts in some cases. The gap between five-star and one-star reviews reflects two experiences. Residents who get maintenance attention stay happy. Those fighting unresolved building problems-foundation issues, water damage, pest entry-report that work orders are marked complete without actual fixes, suggesting systemic maintenance tracking or staffing limits beyond Ray's control.

Affordable HousingLuxury
Carrara at Cole Apartments
#92
63

Carrara at Cole Apartments

4.1(123)✓ Google-verified

Staff like Tyler, Jayla, and Victoria earn consistent praise for professionalism and helpfulness, and long-term residents value the Knox-Henderson location and community events. However, recent reviews flag pest infestation, slow emergency response times, persistent plumbing failures, poor noise isolation, and frustrating billing practices. Management communication gaps and unresolved maintenance issues have soured some tenants' experiences despite initial satisfaction.

Affordable HousingLuxury
Delafield Villas Apartments
#93
66

Delafield Villas Apartments

3.5(209)✓ Google-verified

Residents speak warmly of the peaceful, clean community and the named staff who go out of their way to help. Martha, Keda, and Kiya appear consistently in praise for flexibility and respect. The property feels safe and family-friendly, with an afterschool program mentioned. However, office coverage gaps and difficulty reaching staff by phone have frustrated prospective renters trying to visit or inquire. One visitor arrived during posted business hours only to find no one available, and multiple phone attempts went unanswered. These service breakdowns stand in sharp contrast to the community warmth residents report once living here.

Affordable Housing
Woodridge Apartments
#94
59

Woodridge Apartments

3.4(179)✓ Google-verified

Strong rapport with front-line staff, especially Tina and Kash, keeps some residents loyal despite broader operational issues. Units show well initially, and the community accepts multiple housing vouchers, but long-term resident complaints centre on unresponsive maintenance, aggressive deposit handling, safety lapses, and pest problems that emerge after move-in.

Affordable HousingLuxury
SkyHouse Dallas Apartments Victory Park
#95
55

SkyHouse Dallas Apartments Victory Park

2.9(156)✓ Google-verified

The property draws loyalists for its Victory Park location, amenities, and occasional standout staff members, but persistent operational failures and hostile leasing interactions undermine the experience. Elevators fail regularly, cars get broken into inside the garage, and prospective residents report being spoken to dismissively about normal lease questions. A 2.9 rating across 156 reviews reflects a split: 40% five-star from existing residents who value certain staff and the area, balanced against 49% one/two-star complaints about reliability, professionalism, and fees.

Garden Style (1-4 stories)LuxuryAffordable Housing
1900 Elm Apartments
#96
68

1900 Elm Apartments

4.3(99)✓ Google-verified

1900 Elm drew loyal residents for years with strong staff like Jodie and Monica, historic loft character, and downtown convenience within walking distance of restaurants and transit. A management transition in May 2026 from RPM to UNT management has triggered a dramatic decline: the resident portal went offline with no working alternative, maintenance requests languish unaddressed, elevators break and stay broken, common areas smell of pet urine, and the office closes during posted hours. Multiple residents report the office remains unresponsive to lease document requests and communication has ceased entirely. This shift has driven tenants to break leases and damaged what residents describe as once a genuinely enjoyable community. The property retains appeal for those prioritizing location and historic charm over current operational consistency. Parking costs $95-150 per month, units lack in-unit washer/dryers, and high electricity bills are common due to limited insulation. No freight elevator means moving large furniture up narrow stairs. The building sits in the Dallas Downtown Historic District with art deco styling and access to green space and Discovery District. If prior management is restored or replaced with a more attentive team, the underlying property could recover its earlier reputation.

LuxuryAffordable Housing
Parks at Wynnewood
#97
54 low data

Parks at Wynnewood

3.0(144)✓ Google-verified

Parks at Wynnewood holds a 3 rating across 144 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

Senior & 55+ LivingAffordable HousingLuxury
Providence Mockingbird
#98
59

Providence Mockingbird

3.5(182)✓ Google-verifiedPublishes prices

Staff in the leasing office, especially TK and Tekelia, earn consistent praise for going the extra mile during applications and building genuine relationships with residents. However, tenants report serious maintenance neglect: repair requests closed without work done, AC failures lasting weeks during summer, and broken elevators, creating unsafe and uncomfortable living conditions. The property accepts housing vouchers and offers one-, two-, and three-bedroom units starting around $999 monthly for one-bedrooms with all bills paid. Pet policies are welcoming (non-refundable and deposit fees $250 each, $20 monthly rent per pet). Long-term residents express loyalty to the place; others cite deteriorating buildings and poor summer amenities as deal-breakers.

Affordable HousingLuxurySenior & 55+ Living
Oakwood Apartments
#99
58

Oakwood Apartments

3.7(58)✓ Google-verified

Long-term residents praise Oakwood for hands-on management and swift maintenance, naming office staff Gina and Luz as standouts. However, recent complaints surface AC failures, laundry room odors, and poor communication during disputes, alongside towing and utility confusion.

Affordable HousingLuxury
Eleven10 at Farmers Market Apartments
#100
62

Eleven10 at Farmers Market Apartments

3.7(295)✓ Google-verified

Tour guides and front-line staff earn consistent praise for warmth and professionalism, with residents reporting rapid maintenance response times. However, long-term residents describe serious problems: persistent pest infestations, non-functional security cameras and broken locks, units arriving mid-repair, and a pattern of withheld refunds and billing issues. The complex markets as luxury but charges higher fees than comparable properties while delivering unfinished units and unexpected move-out charges. Two distinct review populations emerge: tour-takers see friendly staff and nice finishes; residents report compounding maintenance gaps, security vulnerabilities that lead to car theft and break-ins, and management follow-through failures that contradict the staff's helpfulness. Pricing advantages mentioned early were offset by charges residents describe as excessive given the actual condition and services.

LuxuryAffordable Housing

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Common questions about affordable housing

How much does income-restricted housing cost in Dallas?
Rent is set as a percentage of your income tier relative to area median income (AMI), not a flat market rate. A one-bedroom capped at 50% AMI might run several hundred dollars below a comparable market-rate unit nearby, but exact numbers depend on the property's specific AMI set-asides and household size.
How often do income and eligibility get re-checked?
Most LIHTC and Section 8 properties require annual income recertification. If your income rises above the program limit, you may still be allowed to stay but your rent could increase, sometimes up to market rate, depending on the property's compliance rules.
What should I expect during the application process?
Expect to submit proof of income (pay stubs, tax returns, or benefit letters), photo ID, and household composition details, then wait for a unit to open if the property has a waitlist. Some Dallas properties have waitlists running several months to over a year for certain unit sizes.
How do I judge whether a property is good quality, not just cheap?
Ask current residents about maintenance turnaround, read recent reviews for patterns (not just one bad month), and visit in person to check common areas and unit condition. A property being income-restricted doesn't mean it's poorly maintained, but oversight and management quality still vary widely from one complex to the next.

Last updated 2026-09-16